# LeanPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LeanPay the right Debt Collection solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211337/LeanPay/reviews --- LeanPay 4.9 (8) [View alternatives](https://www.capterra.com/p/211337/LeanPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LeanPay Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Leslie R. Responsable administrative et commerciale Financial Services Used the software for: Less than 6 months ### "Very useful and user friendly" September 20, 2022 5.0 Pros Easy to implement, and to use. We are three users, not all of them are digital natives, but everyone found it very easy to use. The homepage summarizes perfectly the financial situation of the company: paid, due and pending invoices, and payment delay. moreover, you can connect your bank and the payments are automatically associated with the invoices. Last but not least: the customer service is very friendly and responsive Cons I thought texting was going to be an option soon when I signed up, but it still isn't. Iwould like some more features : the ability to customize dunning dates for certain customers, the ability to suspend and resume dunning for all invoices. Reason for choosing LeanPay UX , and bad reviews Review Source Response from LeanPay September 23, 2022 Bonjour Leslie, Toute l'équipe de LeanPay vous remercie vivement d'avoir pris le temps de nous donner votre avis sur l'outil. Dans une démarche d'amélioration continue de notre logiciel, nous prenons bonne note de votre souhait de pouvoir relancer par sms et d'avoir plus de flexibilité sur les dates des relances. Nous vous informerons de l'évolution de ces fonctionnalités. Bien à vous, L'équipe LeanPay BA Bouteiller A. CEO Facilities Services Used the software for: 6-12 months ### "First feedback" September 20, 2022 5.0 Positive. Good improvement on DSO Pros The ease to use and the clear and synthetic dashboard (right information in right place) Cons The lack of settings or modifications like customer merging Alternatives considered [Libeo](https://www.capterra.com/p/188177/LIBEO/)[Agicap](https://www.capterra.com/p/196637/Agicap/) Reason for choosing LeanPay Competitive price, easy to use and clear and synthetic dashboard Review Source Response from LeanPay October 12, 2022 Thanks for your feedback! Indeed, many things still go through our technical team. We develop Leanpay daily to allow more and more autonomy for our customers. JL Janne L. Finance and Commerce Leisure, Travel & Tourism Used the software for: 6-12 months ### "Organized accounting data" April 29, 2025 5.0 The billing data is easier to prepare, and there is a comprehensive view of pending collections, allowing for perfect tracking with more precise notifications. Pros I am very satisfied because I have reduced the time spent on debt collection. Previously, it was a manual process controlled in Excel. Now, it is an almost automatic process, with all the information much more organized and better designed in the collection plan. It improved the financial flow by having more detailed and better structured information. Cons There is nothing to discuss; I have been satisfied with the entire development of the program. Review Source SL Sylvain L. CFO Information Technology and Services Used the software for: 1-2 years ### "A very good cash collection tool with very good ROI indeed" September 21, 2022 5.0 Leanpay helped us to improve the way of collecting credits from our customer and to reduce the average number of collection days from 110 to 90 Pros Very user friendly interface Simple and accurate metrics and KPI's Efficient collection tools with customable scenarios Cons Sales representatives portfolios are not easy to manage As well, levels of user's rights Reason for choosing LeanPay I choosed Leanpay for cost reason and because it looks easy to implement and use what is actally the case Review Source Response from LeanPay October 12, 2022 Thank you for your comment. An update has just taken place to facilitate account management, we would be happy to present it to you AE Aurélie E. CHIEF OPERATING OFFICER Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "A very useful tool" September 20, 2022 5.0 Pros iT IS REALLY EASY!! AND TECHNICAL SUPPORT IS REALLY REACTIVE Cons maybe it would be useful to have an automatic report from accounting software, to have always some upgrat informations Review Source Response from LeanPay October 12, 2022 Thanks for your feedback! And thanks for your remark, we need it to make Leanpay evolve in the best way SA Sandra A. COMPTABLE Wholesale Used the software for: Less than 6 months ### "Groupe Eco" October 20, 2022 5.0 Gain de temps A révolutionné le gestion de nos créances . Pros Simplicité dans le fonctionnement Rapidité dans la mise en place Période d'essai suffisamment longue pour se faire son avis Tableaux de bord simples et utiles Equipe disponible ++ Cons Point faible : Je n'en trouve pas ........... Review Source BB Beatrice B. CFO Information Technology and Services Used the software for: 6-12 months ### "Excellente plateforme" September 21, 2022 4.0 Equipe présente et à l'écoute Pros Cette plateforme est très intuitive Le tableau de bord et le suivi sont très bien faits Cons Quelques améliorations à faire. Un connecteur avec le logiciel de comptabilité serait un plus Review Source Response from LeanPay September 23, 2022 Bonjour Béatrice, Toute l'équipe de LeanPay vous remercie vivement d'avoir pris le temps de nous donner votre avis sur l'outil. Dans une démarche d'amélioration continue de notre logiciel, nous prenons bonne note de votre souhait d'avoir une connexion directe avec votre logiciel de facturation. Nous vous informerons lorsque ce projet aura abouti. Bien à vous, L'équipe LeanPay DB Daniel B. DAF Construction Used the software for: Less than 6 months ### "Formatub" September 20, 2022 5.0 Pros Ease of use, convenient, fast, follow-up of reminders Cons Review Source Response from LeanPay October 12, 2022 Thanks for your feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.