---
title: "LeanPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is LeanPay the right Debt Collection solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/211337/LeanPay/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

LeanPay

4.9 (8)

[View alternatives](https://www.capterra.com/p/211337/LeanPay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 28th, 2026

# Reviews of LeanPay

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-8 of 8 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Leslie R.  
Responsable administrative et commerciale  
Used the software for: Less than 1 year

### "Very useful and user friendly"

September 23, 2022

5.0

Pros

Easy to implement, and to use. We are three users, not all of them are digital natives, but everyone found it very easy to use. The homepage summarizes perfectly the financial situation of the company: paid, due and pending invoices, and payment delay. moreover, you can connect your bank and the payments are automatically associated with the invoices. Last but not least: the customer service is very friendly and responsive

Cons

I thought texting was going to be an option soon when I signed up, but it still isn't. Iwould like some more features : the ability to customize dunning dates for certain customers, the ability to suspend and resume dunning for all invoices.

Review Source

R

Reviewer  
CEO  
Used the software for: Less than 1 year

### "First feedback"

September 26, 2022

5.0

Positive. Good improvement on DSO

Pros

The ease to use and the clear and synthetic dashboard (right information in right place)

Cons

The lack of settings or modifications like customer merging

Review Source

Janne L.  
Finance and Commerce  
Used the software for: Less than 1 year

### "Organized accounting data"

April 30, 2025

5.0

The billing data is easier to prepare, and there is a comprehensive view of pending collections, allowing for perfect tracking with more precise notifications.

Pros

I am very satisfied because I have reduced the time spent on debt collection. Previously, it was a manual process controlled in Excel. Now, it is an almost automatic process, with all the information much more organized and better designed in the collection plan. It improved the financial flow by having more detailed and better structured information.

Cons

There is nothing to discuss; I have been satisfied with the entire development of the program.

Review Source

R

Reviewer  
CFO  
Used the software for: 1-3 years

### "A very good cash collection tool with very good ROI indeed"

October 2, 2022

5.0

Leanpay helped us to improve the way of collecting credits from our customer and to reduce the average number of collection days from 110 to 90

Pros

Very user friendly interface Simple and accurate metrics and KPI's Efficient collection tools with customable scenarios

Cons

Sales representatives portfolios are not easy to manage As well, levels of user's rights

Review Source

R

Reviewer  
CHIEF OPERATING OFFICER  
Used the software for: Less than 1 year

### "A very useful tool"

September 26, 2022

5.0

Pros

iT IS REALLY EASY!! AND TECHNICAL SUPPORT IS REALLY REACTIVE

Cons

maybe it would be useful to have an automatic report from accounting software, to have always some upgrat informations

Review Source

R

Reviewer  
COMPTABLE  
Used the software for: Less than 1 year

### "Groupe Eco"

October 21, 2022

5.0

Gain de temps A révolutionné le gestion de nos créances .

Pros

Simplicité dans le fonctionnement Rapidité dans la mise en place Période d'essai suffisamment longue pour se faire son avis Tableaux de bord simples et utiles Equipe disponible ++

Cons

Point faible : Je n'en trouve pas ...........

Review Source

R

Reviewer  
CFO  
Used the software for: Less than 1 year

### "Excellente plateforme"

September 22, 2022

4.0

Equipe présente et à l'écoute

Pros

Cette plateforme est très intuitive Le tableau de bord et le suivi sont très bien faits

Cons

Quelques améliorations à faire. Un connecteur avec le logiciel de comptabilité serait un plus

Review Source

R

Reviewer  
DAF  
Used the software for: Less than 1 year

### "Formatub"

September 26, 2022

5.0

Pros

Ease of use, convenient, fast, follow-up of reminders

Cons

Review Source

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