# HOPE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HOPE the right Grant Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211409/HOPE/reviews

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HOPE

4.7 (22)

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Last updated August 24th, 2025

# Reviews of HOPE

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

NK

Nelly K

Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“HOPE is a newly designed, contemporary financial management system, logical and user friendly.“

March 22, 2022

ES

Eter S

Finance and Contract Manager Research, 11 - 50 employeesUsed the software for: 1-2 years.

“Integration appeared difficult, But I guess users were not prepared to that change and the programs were not ready by that time.“

March 14, 2022

MK

Mariam K

Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It's very easy to use. If there is any kind of technical issue the technical support group fixes it promptly.“

March 11, 2022

ns

nino s

program managerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes I have difficulty searching information.“

March 31, 2022

DK

Dinara K

AccountantCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to use, clean design of software resulting easy use, no technical skills is necessary.“

March 18, 2022

lb

leila b

grants managerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“HOPE is user-friendly. if you did any mistake you can't go to another step :) and also HELPDESK is brilliant“

March 11, 2022

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Mariam V.  
Grants and HR Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Positive review from the 2 years user"

March 18, 2022

5.0

Very Positive. The software helps our team to work better, save time, follow all our regulations. Hope team is very helpful all the time.

Pros

Grants making activities are useful, with all steps and it eases the processes

Cons

some info may be analyzed better, overall the program is very good.

Review Source

NK

Nino K.  
Seniior Grants & Contracts Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It is very good software for the grant-making organization."

March 15, 2022

5.0

Our organization puts all information about the proposals, grants and projects in the system. We keep all financial information about the projects there. The organization often generates the reports from HOPE for internal use and for donors.

Pros

It is very practical and informative software. This system unites three departments: program, grants management and finance department. Our organization uses this system every day for tracking the projects and grants, entering the detailed information about the grants expenses, etc. Financial department makes financial records, payments, etc.

Cons

NA. It is in compliance with Europe Foundations all requirements.

Reason for choosing HOPE

The software was not expensive and it was in compliance with our organization's main requirements.

Review Source

LB

Lela B.  
Program Associate  
Civic & Social Organization  
Used the software for: 6-12 months

### "Acceptable program for grant management"

November 13, 2020

3.0

It is acceptable

Pros

I did find it easy to integrate the program in my work as it is quite similar to the one I used before.

Cons

The program is very slow. Search option needs some improvements.

Review Source

MA

Marina A.  
Chief Financial Officer  
Civic & Social Organization  
Used the software for: 2+ years

### "User-friendly software for project and financial management purposes "

March 28, 2022

5.0

I mostly use it for bva monitoring.

Pros

The systems helps to produce the reports which is essential the status of projects/financial operations.

Cons

The old (inactive)data is being retrieved along with the current one. I need to hide unnecessary information in order to get the proper data.

Review Source

SS

Sylvia S.  
Office/HR Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Usful tool on Finans and Grangs Managment"

March 21, 2022

5.0

we enter payments information and so control all financial payments and allocations.

Pros

Data and payment management of all vendors.

Cons

Where the budget allocations are made for payment, the title of the same payments could be copied automatically

Review Source

TG

Tigran G.  
Grants/Finance Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Cons and pros"

March 21, 2022

5.0

Good.

Pros

That it's based on the internet and is accesible from everywhere. Also budget controlling is very good.

Cons

While searching for payment you type name it would be better to have "go" button for using it for a new search, rather than clearing everything and typing new parameters.....especially if you are searching payment by 2 paramnets (name, amount).

Reason for choosing HOPE

The EPF Armenia & Georgia offices are using this software

Review Source

TG

Teimuraz G.  
Logistic Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Logistic Manager"

March 30, 2022

5.0

Generally, I work with the contractors and issue the payments. It is very good program for logistic and administrative staff. All information is available there.

Pros

All foundation departments are united in the software and it is easy to share the information.

Cons

I like everything what I did there. All information about vendors and contractors is there. I easily find the information in the system.

Review Source

DK

Dinara K.  
Accountant  
Civic & Social Organization  
Used the software for: 2+ years

### "Best Accounting Software"

March 18, 2022

5.0

Pros

Easy to use, clean design of software resulting easy use, no technical skills is necessary. It's a software with strong accounting functions, allows managing daily transaction easy and fast. Financial Reporting module is very strong- allows finance team easy and accurate reporting for management and different donors. Customer support is always helpful.

Cons

Hard to find anything in this software which I don't like.

Review Source

ES

Eter S.  
Finance and Contract Manager  
Research  
Used the software for: 1-2 years

### "Hope is really a hope for a finance management "

March 14, 2022

5.0

Our organization has a lot of projects with different currencies and without the system it would be impossible to deal wit them

Pros

The system generates reports of all kind that you might need. At first sight it seems non complicated but when you understand the principal, everything goes on easily. And I like the support. All the tasks are numbered and they are resolved shortly

Cons

Integration appeared difficult, But I guess users were not prepared to that change and the programs were not ready by that time. Yes , I would improve something. for e.g. Grant budget transferring within years.

Review Source

MK

Mariam K.  
Finance Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review"

March 11, 2022

5.0

It gives possibilities to provide management with BVA and any other similar information on regular basis.

Pros

It's very easy to use. If there is any kind of technical issue the technical support group fixes it promptly. The software generates different types of financial reports very fast.

Cons

Free journal entries consists of only 2 lines and if it is possible to add more lines would be much better.

Review Source

lB

leila B.  
grants manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "helpful and ease to use"

March 11, 2022

5.0

Pros

HOPE is user-friendly. if you did any mistake you can't go to another step :) and also HELPDESK is brilliant

Cons

I did not have any idea about what i like least.

Review Source

KT

Koba T.  
president  
Civic & Social Organization  
Used the software for: 2+ years

### "Good Online program for Grants Management and accounting "

April 12, 2022

5.0

Our Organization is complex - it has grants management and also a lot of service contracts. The Software helps us to keep track of all the activities, financial operations etc. It would not be possible without a strongly developed program

Pros

I like that the software is complex - with two components - Grants management and accounting. It is fantastic to track all the aspects of your program and financial operations

Cons

At the extent that I use, I guess everything that is required is there. The program is well thought and details are considered

Review Source

EN

Elza N.  
Admin/Finance Manager  
Research  
Used the software for: 1-2 years

### "Very good"

March 10, 2022

4.0

Pros

System generated reports, BVAs and TB are much more informative that gives possibility to prepare completed Financial and donor reports.

Cons

More time is needed for posting PRs. A lot of unuseful information is generated in the excel sheets.

Review Source

AP

Ana P.  
Program Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Tool for NGOs and Grant Management"

March 29, 2022

5.0

Pros

Operations feature is a great tool to administer grants (including budget, installments, payment requests etc) and serves as a knowledge management tool with all the documents and attachements.

Cons

The organization switched from previous version of the software to the updated, current version therefore the integration was relatively smooth and straightforward. There are no particular aspects that I would outline as least functional.

Review Source

NK

Nelly K.  
Finance Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "EPF Armenia Review of HOPE Accounting and Grants Management System"

March 22, 2022

5.0

One of the most important benefits of this system is budgeting and reports.

Pros

HOPE is a newly designed, contemporary financial management system, logical and user friendly.

Cons

Working period - it logs you out too often.

Review Source

NN

Nestan N.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Experience with Hope"

March 22, 2022

4.0

normal

Pros

we can add all of the information in the software

Cons

It is loading slowly and sometimes works slowly, that takes time to finish started job

Review Source

KJ

Ketevan J.  
Operations Manager  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great tool for financial management"

April 12, 2022

5.0

I am working with this program on a daily basis. The overall experience is very positive. The Help Desk is always fast and helpful.

Pros

The software is user friendly and easy to use. No specific technical skill is required to working with the program.

Cons

There is nothing to mention. Every feature works properly

Review Source

NS

Nino S.  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "assessing HOPE system"

April 5, 2022

4.0

Pros

Everything is at one place, program information as well as financial.

Cons

The major inconvenience that I encounter is the slow speed of the software; also, the thing that it isn't possible to view attached documents (such as Acceptance and Close out memos) isn't convenient either.

Review Source

IG

Irina G.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review of Hope as a Program Manager"

March 22, 2022

5.0

I do not have much experience yet, but so far it has been quite positive.

Pros

It is easy to understand and use and user-friendly.

Cons

The front-end design of the program is not very pleasing to me.

Review Source

NP

Natali P.  
Program Associate  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HOPE Review"

March 21, 2022

5.0

Pros

The product is user friendly. Anytime I've had trouble with any issue, the team was super helpful and resolved my problems rapidly.

Cons

I don't think I dislike anything in particular. I do have trouble access logging in sometimes, but again, the team always provides me with help instantly.

Review Source

NT

Nana T.  
Program Associate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "My review"

March 21, 2022

4.0

Pros

You can convert the database to excel spreadsheet

Cons

Would be nice to have additional features to conduct the statistical analysis easily.

Review Source

nS

nino S.  
program manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Hope review"

March 31, 2022

5.0

Pros

Help manage grants, applications, contacts, payments.

Cons

Sometimes it's a bit slow. Sometimes I have difficulty searching information.

Review Source

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