--- title: "Rectangled Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rectangled Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/212189/Rectangled/" page_type: "product" language: "en" --- # Rectangled Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rectangled ## What is Rectangled? Rectangled.io has everything your business needs to succeed. Ace the customer experience game with our platform. Get your business reviewed in less than 30 seconds. Captivate your customer’s attention with our easy to use conversational forms and negative feedback ticketing system. Expand your customer base and convert your loyal customers into revenue. Featured with real-time dashboards, get superfast responses to reviews. Stand out amongst your competitors with your ubiquitous presence! ## What is Rectangled used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rectangled?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://rectangled.in&name=Rectangled) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rectangled 4.3 (7) VS. [5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $29 Per Feature, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 4.9 (154) Value For Money 4.3 (7) Value For Money 4.8 (147) Customer Service 4.4 (7) Customer Service 5.0 (146) ## Rectangled alternatives [4.9 (52)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (228)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/212189/Rectangled/alternatives/) ## FAQs about Rectangled Overview ### What company size and specific industries is Rectangled built for? Rectangled is designed for businesses with physical stores operating across multiple cities and countries, especially those in luxury and lifestyle brands, automotive dealerships, restaurants, salon and beauty, gyms, hotels, and similar multi-location retail and service sectors. Features and Usability ### What are the key features of Rectangled? Rectangled offers review generation, review monitoring, and response management for handling ratings and reviews. It also includes sentiment analysis, feedback management, and survey and poll management, plus reporting and analytics with visual analytics. Additional features include alerts and notifications, SMS messaging, multi-channel campaigns, and third-party integrations. Getting Started and Support ### What training and onboarding options does Rectangled offer? Rectangled provides live online training sessions for teams that need guided setup and product instruction. This format supports real-time interaction with a trainer and can be used to review features, answer questions, and cover initial configuration steps. Getting Started and Support ### What customer support options does Rectangled offer? Rectangled provides email/help desk and phone support. With no reviewer feedback available on support experiences, user impressions of response speed, helpfulness, and issue resolution are not documented in the catalog data. ## Features AI summary Based on 2,178 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**48%**) - **Review Monitoring** (**47%**) Rectangled includes **Feedback Management** and **Review Monitoring**, giving teams a way to track incoming reviews and manage customer input in one place. However, it does not offer **Review Request**. Instead, it provides **Negative Feedback Management** (**53%**), which helps businesses respond to issues before they turn into public complaints, helping teams protect brand reputation and improve the customer experience. Review Monitoring 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Dashboard 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Multi-Channel Campaigns 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allows for businesses to run a variety of different campaigns across different channels Response Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Notification 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Notifies a business when a review is left Rectangled 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Observe and track the demand, usage, progress or quality of a system, product, or user Allows for businesses to run a variety of different campaigns across different channels Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Categorize emotions expressed and identify if they are positive, negative or neutral Send messages via SMS Create and administer polls and surveys Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.3 (7) Free Trial Basic $29.00 Per Feature,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(3) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Gurvinder K. Best ever app for texting, sms for buisness" Information Technology and Services ### ""Best tool for getting reviews and feedback"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2022 Great tool for client satisfaction. I have a great experience with this. So I recommend it to all. Pros Very easy to use and simple yet powerful tool. When I first came here. This app grabs customer attention fastly with its easy-to-use tool. I use this mostly to send messages and receive feedback from my clients. This tool makes this process very easy. This gives me clients satisfaction too. I recommend it to all who are looking combination of ORM and CMX. Cons Everything is good. nothing bad in my opinion. Very easy to use interface. It can add more features to this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shubham M. CSE Information Services ### "Best way to Get Feedback and Reviews " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2022 Pros Captivate our customer’s attention with their easy to use conversational forms and negative feedback ticketing system Cons Apps are built to be dynamic so with new features expected it will be pretty cool Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Ashish N. Law student working for Law Firm Legal Services ### "Review for Rectangled" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 5, 2022 It has been a great experience particularly for customer satisfaction Pros Helped achieve maximum customer satisfaction Cons More efficiency required, more features required Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VD Vruddhi D. Law Student Law Practice ### "Well, it's something " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 4, 2022 Pros Helped achieve maximum customer satisfaction Cons Could you have more features but overall impact is very nice Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GK Gopa K. Growth Manager E-Learning ### "Review about Rectangled Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2021 Pros I have been using this product for my edtech startup for an year. We use to send messages in to collect feedback after each classes. Rectangled made easy the entire process. It allowed me to create customer best questioners , it also it made us to collect reviews on different platforms Cons Not found much like that. But I think adding platform like Yelp also help Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User sales Internet ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 23, 2021 for now its fine. Pros “Rectangled is absolutely a new age solution which basically fits into any service level model. I’m excited to use it and would highly recommend this to anyone seeking a perfect blend of ORM and CXM” Cons nothing as such, for now, its good user-friendly . Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Student E-Learning ### "Perfect platform to get a overview " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 8, 2020 Pros I have seen this effective feedback platform in one of the coffee shop I visited recently, its very simple and easy to give-out our opinion in emoji’s & star’s which took me less than a minute to complete and best past is I got the response to my feedback directly from the store manger ensuring to do the needful and thanking me in putting it up, I wish all other relevant stores to use this platform for better communication. Cons Should scale up the platform and bring into market with lot many users as the features are very helpful for development Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.