# Learning Lab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Learning Lab the right Learning Management System solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214789/LMS-LAB/reviews

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Learning Lab

4.9 (48)

[View alternatives](https://www.capterra.com/p/214789/LMS-LAB/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Learning Lab

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

MR

Marcin R

OwnerDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“The Learning Lab is very dynamic platform, every week I see new features, new elements, new something to do ease e-learning platform.“

June 5, 2023

MB

Marco Antonio B

PhD, Associate Professor Sports, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The platform still shows some instabilities (videos stopped working), although the technical support was efficient and fast.“

May 2, 2022

VL

Vanessa L

Project Manager Training & Implementation Civic & Social Organization, 11 - 50 employeesUsed the software for: 6-12 months.

“Users have also been satisfied so far and the platform rarely has technical difficulties. But the best thing is clearly the support - personal contacts, quick solutions and top communication.“

July 27, 2023

GL

Guillaume L

CEOComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“In the beginning, it was difficult to create content from scratch that didn't already exist.“

November 9, 2022

DM

Davor M

Digital&CRM Group LeaderHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Course and student management is easy and the platform can be customized following your CI guidelines.“

May 24, 2023

VR

Victoria R

FounderGambling & Casinos, 2 - 10 employeesUsed the software for: More than 2 years.

“Our industry is a very unique one with a rigid set of rules for training.“

May 24, 2023

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

An D.  
Chief Information Officer  
Sports  
Used the software for: 6-12 months

### "New entrant in the LMS world focussing on UX and customization rather than backend "

March 17, 2021

5.0

Overall very good experience

Pros

Attractive pricing model for a solution which can be tailored. Excellent user and admin experience. Very willing and flexible team to work with. Ambitious roadmap. Nicer design compared with a lot of solutions on the market. good positioning sitting between off the shelf (take it or leave it) solutions and extremely expensive fully customizable platforms.

Cons

Still catching up on some functionalities compared with more established actors on the market

Alternatives considered

[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Learning Lab

better fit with specific company constraints

Review Source

RB

Rhianon B.  
Programs Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Thoughtfully structured, easy to use LMS with clean design"

April 7, 2021

5.0

TheLearningLab has been incredibly helpful for our non-profit organization as we move into providing more online trainings around the world. This LMS is allowing us to scale both our internal staff training and the external training we provide to youth sport program managers worldwide in a way that is low-cost and actually fun! TheLearning Lab team have been super great to work with, always responding to any questions we have and even providing training and support via video calls when needed. We highly recommend them!

Pros

We thought very hard before selecting our LMS, and what we liked about TheLearning Lab was that the platform provided everything that we needed to launch our very first e-learning platform, with very little customization needed or technical know-how in terms of content creation. The team at TheLearning Lab are really e-learning professionals and met with us to help us learn about the potential for the platform and how it could fit with our needs. They also gave us some good tips about content creation since they provide this service to some clients (though we are creating our own course content in-house). We like that the backend structure where the courses are created actually mirrors how the courses appear to users. This sounds simple but some of the other course authoring softwares that we tried were really not intuitive to use at all! The simplicity of this LMS means that we will soon train several people on our team to help with creating and editing courses, meaning we can create content much faster. Other things we really like are: - Unlimited users at no extra cost (no hidden or unknown costs as we scale) - Ability to assign users to different audiences, gives it versatility that allows us to easily provide different content for staff training versus external online courses - Ability to set up single sign-on from our website - Gamification such as badges - Several other languages possible via integrated DeepL API key

Cons

Their LMS is missing a couple of the interactive features that a previous LMS had, for example the ability to give feedback for incorrect quiz answers (currently feedback is only possible for correct answers) and small things like flip cards with images (not just text). However TheLearningLab LMS is constantly being upgraded with new features and the Penceo team have been responsive to requests for additional features, which makes a big difference compared to dealing with a faceless software company.

Alternatives considered

[iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Evolve](https://www.capterra.com/p/196480/Evolve/)[Opigno LMS](https://www.capterra.com/p/135113/Opigno-LMS/)

Reason for choosing Learning Lab

TheLearningLab provided all the key features we needed for creating attractive e-learning content, while not being overly complicated or very expensive. Some of the LMS options out there are extremely expensive, and the costs increase as you add more users which seemed like a big risk as e-learning is a new area for us. We also liked how it was easy to use in the backend, so we could imagine that our staff with little prior LMS experience could learn how to create or edit the course content.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Our original solution was an authoring tool called Evolve that we planned to connect to our existing Drupal website via the Moodle LMS. However we found Evolve to be too complicated to create courses in the backend, and with Moodle the courses were only available as pop-ups rather than being embedded in our website. There were issues with the Moodle customization overall as we found the default style to be clunky and much too complicated for our needs. We chose TheLearningLab because it is both an authoring tool and an LMS, and because we felt that their team are really forward-thinking and passionate about providing a great LMS solution.

Review Source

HR

HELENE R.  
Business Development Manager, EBU Academy  
Media Production  
Used the software for: Less than 6 months

### "An LMS that is very friendly to users, trainers and admin staff alike "

May 11, 2021

4.0

We want to enhance our trainees' learning experience by offering the possibility of blended learning on some of our courses. The LMS Lab is offering us a simple, user-friendly way to experiment with blended courses. We are now testing content, formats, quizzes and certification. And so far everyone is happy be they trainees, trainers or course producer (me !)

Pros

Easily usable both from an end-user (trainee) and admin/trainer perspective; beautiful and streamlined design, easily "brandable"; the fact that we feel we have some leverage on the additional functionalities and features that can be developed is a plus. The excellent and personable relations we have with Penceo marketing, creative and support team.

Cons

We are still in the process of discovering how to best use the platform. There are a few functionalities that are missing - such as a course assessment form or the possibility to create a discussion forum for the trainees.

Reason for choosing Learning Lab

We had looked at various LMS products over the past few years and eventually given up, at least temporarily, on pursuing the LMS avenue because of costs, unfriendly user/admin interfaces, or difficult integration with our own products. But \[SENSITIVE CONTENT HIDDEN\], and team, came back to us and offered us the possibility to test the platform at not cost for one of our courses. They won us over !

Review Source

FH

Frank H.  
Sales  
Graphic Design  
Used the software for: Less than 6 months

### "We love TheLearning Lab, only real creative solution we found"

September 27, 2021

5.0

Very helpful team, great software. We love working with it as it is so easy to set up!

Pros

We were looking for a LMS and Authoring tool in one which was designed to set up courses with interactive video, mobile, infographics, gamification and which was particularly easy to style in our clients corporate identity.

Cons

The tool is quite new which means some of the features need to become a bit mature. But the great thing is that the dev team quickly adds new features and works close with us to achieve the best result. So in fact this turned out to be a strength

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Learning Lab

More advanced and easy to work with. PLUS the great service and help

Switched from

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

we needed a better branded portal and we wanted an advanced authoring tool within the app next to the SCORM solution

Review Source

TW

Tom W.  
Co-Founder  
Sports  
Used the software for: Less than 6 months

### "Partners, Not Suppliers"

April 27, 2022

5.0

Pros

As much as we like the platform itself for all of its innovative features, the aspect that has most impressed us is the customer service that The Learning Lab has given thus far. Granted, we are only just embarking on our project and as such can't comment on more than a few months' of engagement. Nonetheless, it is clear The Learning Lab are already more than simply LMS suppliers. Rather, they are our partners and will be plugged into our operation long term. In terms of the product itself, we really like the slideshow format of each lesson, with the ability to create really engaging multimedia for our learners.

Cons

Ideally we would be able to upload our videos directly to the platform (this is possible though I understand better to use Vimeo when using large video files) and automatically generate subtitles in multiple languages. There are easy workarounds for these issues, though.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Podia](https://www.capterra.com/p/160788/Coach/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/)

Reason for choosing Learning Lab

For the same reasons.

Switched from

[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

We felt The Learning Lab's boutique solution and footprint in the sports industry suited our project a lot better. We also liked the ability to create extra 'layers' in our course e.g. have Course > Module > Section > Lesson, which previous LMSs didn't provide.

Review Source

DM

Davor M.  
Digital&CRM Group Leader  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A wonderful experience"

May 24, 2023

5.0

We are about to deploy an educational platform for our best customers in order to easily extend their certification. This requested a strong integration with our existing ecosystem.

Pros

This is the most powerful and at the same time simple to use LMS we found. Is an hybrid between an open source and a SaaS solution. Compatible with the all the most use standards and with an out-of-the-box internal authoring tool. Course and student management is easy and the platform can be customized following your CI guidelines.

Cons

Nothing at the moment. The initial setup, the customizations and integrations are working as expected.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Learning Lab

Perfect project management to support the setup and configuration of the platform.Amazing IT department able to implement complex integrations and on-demand features.Wonderful creation team able to support courses creation after a real immersion into your realm.

Review Source

Gabor A.  
Video Production  
E-Learning  
Used the software for: 1-2 years

### "My review"

June 5, 2023

5.0

Pros

Learning Lab is the ultimate learning platform.

Cons

The platform is overall good form small businesses to large company's.

Review Source

VR

Verified Reviewer  
Senior Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Overall great experience"

February 7, 2023

5.0

Pros

Great customer service, very satisfying product - easy to rollout and adopt.

Cons

No negative feedback yet from our team and users

Review Source

Grüter M.  
Head of getAbstract LAB  
E-Learning  
Used the software for: Less than 6 months

### "Great product and great people"

August 27, 2021

5.0

From first contact up to now the experience with the Software and the Team was really great. Support is always there when we need it. The exchange happens in a pure "why not?" attitude which perfectly matches with our culture of product development.

Pros

We like most that the software is flexible to allow for customization.

Cons

Usage of the backend is not always intuitive. However, once you get used to it, you quickly get to the speed needed for content design and uploading.

Review Source

VR

Verified Reviewer  
Head of Digital  
Sports  
Used the software for: 1-2 years

### "User friendly platform that engaged a lot of our stakeholders! "

December 12, 2022

5.0

Pros

From administration to the user interface, the platform really helped us engaged end to end. It is a turnkey solution for all your learning capabilities.

Cons

It required from us to run a few integrations for Single Sign on, but it was very smooth.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Review Source

MG

Mo G.  
CRO  
Computer Software  
Used the software for: Less than 6 months

### "Finally my team and myself are happy to learn , .... fast, effectively and with fun"

May 27, 2021

5.0

My overall experience is very positive. The team listens carefully, understood my needs and even uncovered some I didn't know I had ! Very good value for the money

Pros

Very intuitive and easy to use. Integrated with my back-office to have a full stack platform to respond to our rapidly scalable needs.

Cons

So far so good. No cons at this moment as I am using the software for just 6 months

Reason for choosing Learning Lab

While assessing LMS solutions, The Learning Lab team was , by far, the most responsive and pro-active to understand our needs and propose a vision of what would be the best in class solution for my teams. They exactly translated my wishes into a POC that blew my mind. The team is very supportive before, during and after the purchase. No surprises, always there when needed.

Review Source

ML

Marine L.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Redoutable d'efficacité"

April 27, 2022

5.0

Pros

une plateforme LMS performante et évolutive !

Cons

RAS, la plateforme est complète et les équipes de développeurs prennent en compte les demandes

Review Source

ML

Marcel L.  
Founder and CEO  
Sports  
Used the software for: I used a free trial

### "Learning on a Distance"

May 24, 2023

4.0

We are very pleased with Learning Lab and all of its supporting features

Pros

Learning lab is easy to use and helps reaching our goals to create a system which supports learning on a distance.

Cons

All features are very useful and it triggers to use them all which takes quite a bit of time.

Review Source

VB

Véronique B.  
director  
Alternative Medicine  
Used the software for: I used a free trial

### "Great experience!"

December 13, 2022

5.0

Great team, great plateform. Thanks!

Pros

The plateform is very easy to use after small training

Cons

An affiliation program could be great to add

Review Source

CP

Claudiu P.  
General Manager  
Broadcast Media  
Used the software for: I used a free trial

### "I met TheLearning Lab"

May 29, 2022

5.0

Pros

For sure the limitless customization features was the feature that caught my eyes.

Cons

I did not find anything really relevant missing in the product offering.

Review Source

PR

Patrizia R.  
Learning Digitalization Manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "User freindly and modern tool"

December 13, 2022

5.0

Pros

Best integrated authoring tool tht I saw in an LMS so far

Cons

The interactive video function is not completel mature in my version

Review Source

BV

Barbara V.  
Education and Training Officer  
Sports  
Used the software for: 2+ years

### "Great experience with TheLearning Lab!"

April 26, 2022

5.0

TheLearning Lab is a great partner to develop a long lasting strategy of the learning activities. The support is always timely and effective. Frequently new features are developed based on the needs of the clients.

Pros

The authoring tool is very easy to use and allows the translation of the content via Google Chrome reducing costs and offerirng a better service (more than 100 languages available)

Cons

sometimes the templates are not fully customable but, with a discussion with the agency, I can express my requests and see if possible to implement.

Reason for choosing Learning Lab

For the authoring tool and for their experience with sport federations which allows to share within the group with clients with similar needs.

Review Source

GP

Gabor P.  
Curator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Using the LearningLAB LMS to help our NGO"

May 24, 2023

5.0

Pros

I like that it is a really innovative and modern tool, the look and feel of the user platform as well as the administration interface are stunning and really great to work with. The tool is very responsive and very reliable as well. I need to emphasize again the authoring tool, that is the best on the market really.

Cons

I like everything about the tool, features that need improvement are getting updates very frequently.

Review Source

VR

Victoria R.  
Founder  
Gambling & Casinos  
Used the software for: 2+ years

### "Perfect tailored solution"

May 24, 2023

5.0

We truly work together as a team. They work tirelessly to understand our needs and those of our customers. Our industry is a very unique one with a rigid set of rules for training. Learning Lab have gone over and above in order to get to grips with our industry and interpret our often vague guidelines into something amazing. It's been a lot of fun as well which is actually more important than it sounds. We laugh a lot and enjoy working together.

Pros

I think the bespoke nature of Learning Lab is what I love most. So many online learnings are the same thing just packaged differently but Learning Lab allows us to create something truly unique. I love how innovative the team there are and how they too are keen to explore ways to push the boundaries and create new things. I also think their dedication to developing our partnership and understanding our needs is important. They truly work with us, not for us and together we are creating some great things.

Cons

Some of the gamification tools are slightly clunky but I suspect that is because they are new. I know Learning lab constantly improve and update so this will change soon i'm sure.

Reason for choosing Learning Lab

We liked the team and their approach.

Review Source

GL

Guillaume L.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Caoch your team so that everyone performs at their best."

November 9, 2022

5.0

The team always listens to your needs and quickly finds answers or shortcuts to help me achieve my goal.

Pros

The platform is very ergonomic and allows you to build all types of training programs.The point that impressed me the most and that I find very interesting is the coaching approach. It's not a classic LMS.With this platform you will be able to build real training and coaching models over the long term.

Cons

In the beginning, it was difficult to create content from scratch that didn't already exist.It wasn't easy to understand the organization of classes, courses and lessons.But with a quick training session with someone on the team, I took charge of creating my various lessons very easily.

Reason for choosing Learning Lab

Responsiveness of the team, sensitivity to design, technological innovation in learning techniques.know-how in content creation in addition to software.

Review Source

EP

Emmett P.  
Senior Manager, Learning & Development  
Financial Services  
Used the software for: 6-12 months

### "Fantastic Product owned and run by create people"

May 24, 2023

5.0

Fantastic product, great team. Really exciting new features coming out.

Pros

The team were great at spending time to get to know our needs and helping us find solutions to our L& D problems with their system.

Cons

Nothing - they are so willing to constantly evolve and change with the customer. they always helped us with our needs.

Reason for choosing Learning Lab

Their inbuilt and highly customisable content creation tool.

Review Source

JS

Julia S.  
Project Manager  
Graphic Design  
Used the software for: 1-2 years

### "My experience with theLearning LAB"

January 23, 2023

5.0

Learning Lab is customer-oriented and user-friendly. I have only good experience with this platform; it can be adapted to customer needs as well as look & feel. Perfect for different industries!

Pros

This product is easy to use and very user-friendly. I especially like the possibility to brand the e-learning platform with your own branding & design it as you wish. The company is very open to some updates or new features; thus, it's customer-centric which is a high advantage. Its big asset is slide builder, the authoring tool. Besides, I appreciate manual assessment possibility as it opens new door to exciting experiences in terms of e-learning.

Cons

Tests & statistics are already on a good level but might be improved. Having said that, the platform is constantly developed so improving these two aspects is in progress.

Review Source

KG

Kirsten G.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Don't even look elsewhere"

May 24, 2023

5.0

From purchase to ease of use, to support - excellent all the way through. Hands-on team that cares about clients and jumps in to help when required.

Pros

After a review of dozens and dozens of LMSs this one is the best all-rounder.Customizable interface with ease of use and quick to learn.Most easy to use systems are template driven and hold you back on being able to create a high quality visual experience. Not this one... really impressive

Cons

Many new features are in dev so the learning Lab team is keeping up well with user requests. Nothing glaring missing at all.

Reason for choosing Learning Lab

High-quality graphics, excellent functionality, full-service interface options, great team in Zurich.

Review Source

VL

Vanessa L.  
Project Manager Training & Implementation  
Civic & Social Organization  
Used the software for: 6-12 months

### "the best tailor-made solution"

July 27, 2023

5.0

Overall, I am very happy with the platform and have enjoyed working with it for almost a year.

Pros

The learning lab is very intuitive and you can create content quickly - it does not take much time to have a good looking lesson! Users have also been satisfied so far and the platform rarely has technical difficulties.But the best thing is clearly the support - personal contacts, quick solutions and top communication.

Cons

There are not really negative things, but I sometimes wish for more functions and more flexible slide design.

Review Source

DV

Denis V.  
Web developer  
E-Learning  
Used the software for: 2+ years

### "I like this platform"

June 5, 2023

5.0

Pros

This platform has a friendly and easy-to-use design. It has a log of helpful features like seeing and exporting the statistic, a lot of slides and questions types.

Cons

I didn't see any problem on the platform.

Review Source

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