# Interfy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Interfy the right Enterprise Content Management solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219451/Interfy/reviews --- Interfy 4.9 (39) [View alternatives](https://www.capterra.com/p/219451/Interfy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Interfy Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Martin C Senior Regional Solutions ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Simple and straightforward yet powerful visual configuration with advanced security granularity for complex business and process scenarios“ September 22, 2022 HO Henrique O Computer TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It's not possible to create processes and forms through the app's API.“ October 5, 2022 HO Henrique O Computer TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The software is intuitive, easy to use and because it is completely online, it is flexible to be used on any device at any time.“ October 5, 2022 Martin C Senior Regional Solutions ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Great product, great people and topnotch customer service are the key element behind their success“ September 22, 2022 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Pre Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Interfy review" September 26, 2022 5.0 The system serves the various areas of the company, with each area having access only to its own space. The system brought productivity gains and greatly reduced rework due to failures. Pros Complete system integrating repository, business process management, digital signature and digitization with legal validity. Easy to use and to implement. Integrates with other systems. Cons As it is a cloud-based system, there is a slow response. Reason for choosing Interfy The cost benefit of Interfy is superior to the two other systems evaluated. Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. LM Leandro M. Suporte Computer Software Used the software for: 2+ years ### "Great." September 22, 2022 5.0 Pros It has an intuitive, easy-to-use interface. Controlling access to information. Cons I haven't had any problems with the software yet. It has met all expectations and met all needs. Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. RCS Rodrigo Carvalho S. Ceo Internet Used the software for: I used a free trial ### "Very good " September 29, 2022 5.0 Very good Pros Velocity very good help me business in Brazil and EUA Cons Intuitive and ux and ui tecnology inovation Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. VR Verified Reviewer Director Management Consulting Used the software for: 6-12 months ### "Very satisfied " September 21, 2022 5.0 Pros Ease to use and in cloud. All products in same platform Cons nothing to reclaim about this platform, I'm use and don't problems. Review Source Response from INTERFY September 22, 2022 Apreciate your coments VR Verified Reviewer Senior Regional Solutions Manager Information Technology and Services Used the software for: 2+ years ### "Great platform to address day-to-day critical business challenges " September 22, 2022 5.0 Great product, great people and topnotch customer service are the key element behind their success Pros Simple and straightforward yet powerful visual configuration with advanced security granularity for complex business and process scenarios Cons There is always room for improvement such as RPA capabilities as a nice to have Review Source Response from INTERFY October 4, 2022 Thanks for your recommendation. MP Mauricio P. CEO Marketing and Advertising Used the software for: 2+ years ### "Amazing Software" September 30, 2022 5.0 The process management problem was completely solved in my company. Pros What I like most is the ease and freedom that BPM offers. Cons could add more native integrations and more options for Project Management Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. VR Verified Reviewer General Manager Information Technology and Services Used the software for: 1-2 years ### "Interfy ECM + BDM" September 29, 2022 5.0 Pros Easy to use , implementation and configuration Cons Until now, the features that we use its ok Reason for choosing Interfy price Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. MF Makson F. Design Design Used the software for: I used a free trial ### "Very good!" September 29, 2022 5.0 Very good! Pros I like the practicality of the tools, especially the ones that help me with the scanning of documents and digital signatures Cons the beginning of the tool was a little confusing, but then it became easy to understand Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. HO Henrique O. Computer Technician Information Technology and Services Used the software for: 2+ years ### "Interfy Review" October 5, 2022 5.0 Pros The software is intuitive, easy to use and because it is completely online, it is flexible to be used on any device at any time. The API is also very useful and helps a lot in hard work. Cons It's not possible to create processes and forms through the app's API. Review Source Response from INTERFY October 14, 2022 Great! Thanks EA Erick A. Senior Consultant Computer Software Used the software for: 1-2 years ### "Great features for the value paid" September 22, 2022 5.0 Great user experience Pros User friendly and cost effective per dollar invested Cons Not on premise version, nevertheless this is not a big deal Alternatives considered [DocuWare](https://www.capterra.com/p/220466/DocuWare/)[Laserfiche](https://www.capterra.com/p/62196/Laserfiche/) Reason for choosing Interfy Cost effective and user friendly Review Source Response from INTERFY September 23, 2022 great. Thanks for use Interfy PM Pablo M. Software Analyst Information Technology and Services Used the software for: 1-2 years ### "Análise Interfy" October 18, 2022 5.0 Pros Muito intuitivo, preço acessível e o BPM é muito fácil de utilizar. Cons Nenhum, apenas continuar nas atualizações da solução. Switched from [Alfresco Digital Business Platform](https://www.capterra.com/p/52548/Alfresco-One/) Usabilidade e preço. Review Source Response from INTERFY October 19, 2022 thanks for you time and comments MC Moisaniel C. Adm Facilities Services Used the software for: 2+ years ### "Excelente " September 22, 2022 5.0 Pros Processo / economia / segurança / tecnologia Cons Por enquanto todos os processos está sendo utilizado Review Source Response from INTERFY September 26, 2022 Great FD Francisco D. CEO Marketing and Advertising Used the software for: 1-2 years ### "Qualidade e Custo-Beneficio" October 11, 2022 5.0 Objetivo de funcional que facilita e otimiza tempo. Pros Acesso Remoto e Atendimento Pos Compra, chat rápido. Cons Conteúdo de aprendizagem da universidade. Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. LAS Luis Antônio S. Gerente de Projetos Information Services Used the software for: 1-2 years ### "Um sistema com um deferencial difícil de ser superado." February 20, 2026 5.0 O Interfy superou minhas expectativas. A plataforma do sistema é bem intuitiva. E as funcionalidades são completas. Muitos outros sistemas ainda tem que melhorar para chegar perto do Interfy. Pros O Interfy é um produto diferente dos outros. O sitema é único e muito bem desenvolvido pelos seus idealizadores. Atende todos os requisitos das empresas. Cons Nada. O Interfy é completo. Atendeu muito bem nossas demandas. A plataforma responde bem, além de possuir suporte de seus desenvolvedores. Review Source JG Jheniffer G. Assistente Administrativo Higher Education Used the software for: 2+ years ### "Sistema Excelente" October 31, 2024 5.0 Experiência boa, Atualização constante, ferramentas que acompanham o processo. Pros Agilidade, Organização, Atualização e ferramentas que acompanham o processo e legislação. Cons O que você menos gostou no Interfy, não tem nada, atendimento bom, atualização constante Review Source BHED Bruno Henrique Euzebio D. Gerente de TI Information Technology and Services Used the software for: 1-2 years ### "Sistema facilitador de processos" October 23, 2024 5.0 Plataforma que revolucionou a cultura interna da AFPESP. Pros Usabilidade e facilidade na customização. Cons Acho que poderia melhorar nos bug de tela. Reason for choosing Interfy Facilidade em customizar, atendimento da VP. Review Source TC Thiago C. Coordenador de Processos Financial Services Used the software for: 2+ years ### "Interfy: Apoiando a transformação dos processos!" October 30, 2024 5.0 No geral, a ferramenta tem atendido muito bem as necessidades e o suporte dado pela equipe está sendo fundamental no dia a dia. Pros A ferramenta é muito intuitiva, de fácil compreensão, com ampla gama de funcionalidades e atende os mais diversos processos. Cons A ferramenta passa por diversas atualizações e implantação de melhorias, algumas delas não foram comunicadas após a implantação. Acredito que um comunicado, talvez mensal, ajudaria para entendimento da evolução da ferramenta. Review Source GM Gregory M. COORDENADOR Health, Wellness and Fitness Used the software for: 2+ years ### "Tecnologia e inovação" October 29, 2024 5.0 A experiência foi ótima, a empesa deu todo suporte necessário, para que a implantação acontecesse da melhor forma e no menor espaço tempo. Pros Plataforma inovadora, com layout moderno e personalizável. Cons Tempo de implantação, apesar de entender que é uma característica decorrente da complexidade do projeto. Review Source FF Francisco F. Analista de Sistemas Jr. Information Technology and Services Used the software for: 1-2 years ### "A Excelente Ferramenta Interfy" October 28, 2024 5.0 O suporte e parceria da empresa com o cliente é excelente, sempre que precisamos a empresa nos atende e nos ajuda no que for preciso. Pros Ferramenta moderna e atual para criação de fluxos e processos. Cons Ainda faltam algumas funções, porém quando solicitadas são criadas rapidamente. Review Source RP Rodrigo P. Diretor Executivo Environmental Services Used the software for: 2+ years ### "Avaliação INTERFY" September 30, 2022 5.0 O Interfy resolveu nossos problemas com o acúmulo de documentos; ausência de processos definidos para retenção de documentos analógicos e digitais, morosidade nas tomadas de decisão, ausência de processos de negócios automatizados, enfim, a ferramenta colocou nossa organização no mundo digital. Pros Simples de utilizar, aderente as normativas arquivísticas, robusto na modelagem e automação de processos, melhor custo-benefício do mercado Brasileiro. Cons Não há pontos contrários, mas sim, a necessidade permanente de aprimoramento da ferramenta. Alternatives considered [SoftExpert Suite](https://www.capterra.com/p/91596/SoftExpert-BPM/)[Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)[FLUIG](https://www.capterra.com/p/200724/FLUIG/) Reason for choosing Interfy Custo benefício, desempenho e, sobretudo, facilidade no uso da ferramenta. Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. VR Verified Reviewer Analista de Service Desk Information Services Used the software for: 1-2 years ### "Fácil utilização" September 29, 2022 5.0 É um diferencial na tomada de decisao, ótima usabilidade Pros É um diferencial na tomada de decisao, ótima usabilidade Cons Melhor integração a ferramentas de mercado Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Custo Beneficio Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. EF Emerson F. Comercial Business Supplies and Equipment Used the software for: 2+ years ### "Ótima " September 29, 2022 5.0 Meu cliente adorou após implantação, muito satisfeito com os custos benefícios Pros Software instalado em meu cliente, excelente na gestão doRH e seus formulários diários Cons Não tenho esse apontamento, software funciona perfeitamente Alternatives considered [Gestão de Documentos](https://www.capterra.com/p/208056/Gestao-de-Documentos/) Reason for choosing Interfy Excelente custo benefício Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. AI Anderson I. Administrador Information Technology and Services Used the software for: 2+ years ### "Excelente " October 7, 2022 5.0 Sistema bem fácil de operar Pros A facilidade em operar com a gestão do conteúdo e o intuitivo desenhador de processos. Cons É um produto inovador. Não há ainda o que não gosto. Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. VT Valter T. Diretor comercial Warehousing Used the software for: 6-12 months ### "Facilidade e mobilidade " October 3, 2022 5.0 Plataforma segura para guarda e gerência de documentos , controle de processos de negócios. Atendimento de suporte , interno no chat da própria plataforma, solução moderna e de alta tecnologia. Pros Produtos de fácil entendtendento, o próprio usuário ou administrador, consegue de forma simples criar novos fluxos de trabalha , sem necessidade de contratação da horas de Ti. Vários recursos necessários, assinatura digital, digitalização com validade legal. Cons O sistema atualmente se encontra em processo de melhoria de algum recursos, isso é sempre importante , pois a ferramenta está em constante evolução. Review Source Response from INTERFY October 14, 2022 Thanks for your time and comments. WH Walenska H. Graphic designer Design Used the software for: Less than 6 months ### "Best all in one sollution" October 28, 2022 5.0 Pros 100% digital processes, there all tools to control the documents and the processes. Easy, smart and intuitive platform. Flexible in size and structure. The price is not jus fair, is really incredible if compared all it can do. Cons Those who are not familiar with systems can sometimes feel lost due to the size of the platform, but there is always someone ready to guide you. The support is impeccable and there is a university with practical videos teaching everything the Interfy platform can do for you. Reason for choosing Interfy It makes no sense to pay more to use incomplete and inefficient platforms. Review Source Response from INTERFY October 31, 2022 Thanks for your time and your comments Similar Products Featured