# iMarq Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iMarq the right Field Service Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220086/iMarq/reviews --- iMarq 4.8 (12) [View alternatives](https://www.capterra.com/p/220086/iMarq/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iMarq Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Stephen H. FLEET MANAGER Transportation/Trucking/Railroad Used the software for: 1-2 years ### "iMarq Experience" October 18, 2023 5.0 These people are very good to work with as they follow up on everything in a very professional manner.They do what they say they can do !! Pros The fact that iMarq is so customizable could make this appeal to a broad range of customers.It is very easy to understand and very user friendly for even the most technically challenged or tentative individuals Cons We are using the product and have been in the process of integration with our current system which has been held up on our end. I have not had any negative experience with the system as the have been able to make every change we had requested up to this point. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/)[Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/) Reason for choosing iMarq The value for the features we needed in the software was the biggest difference.Customizable and the ability to integrate with our current system Review Source BK Bryson K. National Director Warehousing Used the software for: 1-2 years ### "Connixt Experience" January 11, 2024 5.0 good Pros Connixt has revolutionized our inspection processes, providing a user-friendly and intuitive platform that has significantly improved efficiency. Its comprehensive features, such as customizable checklists and real-time collaboration, empower our team to conduct thorough inspections with precision. The tool's web-based nature enhances accessibility, allowing inspections from any location, while its powerful reporting capabilities provide valuable insights for informed decision-making. The exceptional customer support from the Connixt team adds to the overall positive experience, making Connixt an indispensable asset that has streamlined our workflow and elevated the quality of our inspections. Cons Not a con but my team built our specific inspection from the ground up. There was no mock inspections to build from. It did not take long to build and roll out inspections. Review Source TL Trevor L. Director of IT Logistics and Supply Chain Used the software for: 1-2 years ### "Mid South Transport- iMarq Review" July 23, 2024 4.0 Overall Experience is great, we have slowly been leaning more and more into iMarq as we continue to improve what our current products can do and discover and expand new and further uses of their product. Pros the flexibility and customer support is probably the best thing about this product. if something needs to be changed or added or reviewed, i can have confidence we can have that worked on inside 24-48 hours for the absolute most part. we have had things take longer, but only because what was being requested were big big changes or the issue was much deeper than we first realised. Cons I was not apart of the initial design of our first inventory system, but i have not been the hugest fan of the design we have,and the aesthetics of the site, but this could be due to decisions that were made before me to keep it as simple looking as possible. Review Source JN Joozar N. Independent Consultant Utilities Used the software for: 2+ years ### "iMarq Pilot Project" July 10, 2023 4.0 Since we are still in the pilot phase of implementation, we have not had an opportunity to fully explore iMarq. However, even in this phase, its usability and configurability helped us fulfil user requests effectively. Pros The configurable user interface was easy to work with. The best feature of iMarq is it's superb online portal which allows an admin to setup new forms easily and also manage transaction logs. Cons We had a little difficulty in configuring the off-line mode initially. With several iterations, we were able to make our users happy. Reason for choosing iMarq Not Applicable Review Source MP Michael P. Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "iMarq Review" July 7, 2023 5.0 Pros Allowed us to move away from a paper based PM inspection program, saving around 6000 pieces of paper a year. Increases PM compliance as the tool removes human error from writing on paper. Cons Nothing so far. Product has been well received on the shop floor. Review Source AS Adarsh S. Senior Maintenance manager Warehousing Used the software for: 6-12 months ### "Inspections very easy to use. It can be modified to your needs. i can access the inspection off line" July 25, 2023 4.0 Really good experience so far. All requests/issues were resolved in timely manner. understood our needs and implemented as required Pros Flexibility to adopt. one click reports. can be filtered by categories, shows the location where inspections are completed at. can be formatted as our requirements Cons Filtering can be better by filtering the headers drop down and selecions. Review Source AC ARUN C. Sr. Director IT Government Administration Used the software for: 2+ years ### "Great product, great customer service." May 23, 2021 5.0 Very good at building relationships and they do implement a quality product. Pros Great UX, quick implementation, responsive customer support. Cons nothing at all. All good. No complaints or issues. Review Source BS Bob S. Senior Executive Officer - Rail Fleet Services Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent product" April 19, 2021 5.0 These guys are second to none in customer focus and technical know how to get the job done. Pros Ease of deployment and staff implementation. Cons The software does not include parts and inventory. Review Source JS James S. VP, Operational Excellence Facilities Services Used the software for: 2+ years ### "Asset and Equipment Inventory and Assessment" April 20, 2021 5.0 Experience to date has been exceptional. Application performs as expected. Support from Connect has been exceptional. Pros The iMarq application has enabled field engineers to move from paper and pencil to using mobile devices, (smart phones or tablets) to gather asset and equipment information and condition at client work sites. Building data sets for integration with client computerized maintenance management systems is simple and efficient. Cons GIS integration capability. Voice recognition Review Source YB Yasceine B. Quality Manager Building Materials Used the software for: 6-12 months ### "Imarq Features " April 17, 2021 5.0 So far it is very useful, it saves our team time. On-time reporting Pros highly customized easy to use Prompt support Cons Downloading a backup from cloud sometimes retrieving data from the cloud is affected by internet slow bandwidth Review Source JM James M. VP of Engineering Utilities Used the software for: 2+ years ### "A very helpful field app" April 16, 2021 5.0 We used iMarq when performing disconnects for non-payment. Field techs could enter in the app and not have to call in everything via a radio. Pros The ease of use. The helpfulness and support received from iMarq Cons The integration using multi-speak and a per user cost. Review Source KV Krishnan V. Executive Director Information Technology and Services Used the software for: 1-2 years ### "Field Services and Asset maintenance solutions" June 5, 2021 5.0 Productivity increases is assured while the deployment is easy. Pros Ease of deployment to service staff of the organization including sub contractors. Geo location capabilities to help improve service on demand capabilities. Quick customization to help link relevant systems. Cons Out of the box dashboards would be helpful to drive for stakeholders in the organization. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.