# CircuiTree Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CircuiTree the right Camp Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/229110/CircuiTree/reviews

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CircuiTree

3.9 (16)

[View alternatives](https://www.capterra.com/p/229110/CircuiTree/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CircuiTree

Ease of use

3.4

Customer Service

3.7

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Austin L.  
Marketing and Database Specialist  
Religious Institutions  
Used the software for: 6-12 months

### "Great All-inclusive Camp Software!"

December 8, 2017

5.0

Pros

CircuiTree's system was created originally by one of the largest camps in the country and is made directly for camps. Their package includes a front end registration website, store website and inventory management, registration management, reporting and analysis, and marketing tools. Overall - it works well for our set up.

Cons

No major cons with this company. They provide great support when systems go awry. The backend user interface is sometimes tricky to manage but is getting better.

Review Source

SC

Stephanie C.  
Registration coordinator  
Hospitality  
Used the software for: 2+ years

### "Convenient"

March 15, 2022

5.0

Love it because it's all in one place.

Pros

Everything for camp registrations in one place. Health forms, Pictures using Bunk1, Camp store, parents only need to do things in one place.

Cons

Scheduling activities is challenging as an admin.

Switched from

[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/)

Thriva wasn't working well our last year with them. And the store we had to manually move the money to a different pos system so it took a lot of time

Review Source

EM

Eli M.  
Program Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Gave it a try. Disappointed."

December 11, 2025

2.0

I was very hopeful that this software would fix our database needs. It has made my day-to-day life much busier whenever a problem comes up, and that is often.

Pros

Robust registration process. The registration process is highly customizable and allows you to create many custom forms known as "Attributes." Decent family management system.

Cons

Reports. They are highly rigid and expensive if you need an adjustment done. Customer Support is atrocious. I have had several one-on-one conversations with a new supervisor who comes in and assures me that they are fixing their customer service. Nothing changes. It's next to impossible to get anyone on the phone. Payment processing is highly over-complicated, and does not sync well with any accounting software. Mass email program is outdated and has a clunky UI. I have found multiple bugs in the system, and it takes the development team several months to respond to any problems I have. This is not an easy application to use. Proceed with caution.

Alternatives considered

[CampBrain](https://www.capterra.com/p/79173/CampBrain/)[Regpack](https://www.capterra.com/p/124427/Regpack/)

Reason for choosing CircuiTree

Circuitree is an all in one product that advertised all of the features we needed. I was oversold on its capability.

Switched from

[Campminder](https://www.capterra.com/p/79177/CampMinder/)

Many features were paywalled. We could not afford a $20k price increase.

Review Source

VR

Verified Reviewer  
developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Customizable Camp Management Software"

December 30, 2022

5.0

Pros

I have been using CircuiTree for over a year now and I am really happy with the system. The interface is easy to use, the features are great and it's easy to customize. I've explored a lot of camp management software options but this is my favorite so far! I would highly recommend CircuiTree to any camps looking for a reliable, easy-to-use camp management software!

Cons

currently no cons for me, overall good software features

Review Source

Response from CircuiTree

January 6, 2023

Thank you so much for your review. We really appreciate it. And thank you for your recommendation, it means a lot. Have a great day!

AF

Austin F.  
Guest Sales Representative  
Hospitality  
Used the software for: 2+ years

### "One of the best options for camp center"

February 10, 2022

4.0

If you have a mid-range to larger camp, CirciuTree is probably your best solution. Unfortunately, their customer service has been slow and the speed at which they roll out updates is even slower.

Pros

One of the few software solutions for camps.

Cons

Low customization compared to modern software products, not super user-friendly front-end views, seems to be continually "broken" in that our users are constantly finding bugs during daily operations, and very few integration options with our other software products.

Review Source

Response from CircuiTree

March 15, 2022

Thank you so much for your review. Thank you for your your feedback as we are constantly evolving and improving.

AS

Amy S.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Very Robust Software but Poor Support"

February 3, 2023

3.0

Overall, the software has many great features that we did not have with our last software. And for the most part it works well. But the lack of support and steep learning curve to navigate it really needs to be addressed. The support was awesome during implementation but after that you feel like you were ghosted.

Pros

Circuitree is a very robust software and can manage HR, Registration, Transportation, Donors and Camp Store all in one place.

Cons

The support is terrible. The never answer the support line so you can never get quick help. You have to leave a message and wait hours for them to return your call. Or submit a ticket and a lot of time it takes several back in forth emails to get them to understand the problem. It's very frustrating and time consuming . They are all super kind, just not very experienced with the software.

Alternatives considered

[Campminder](https://www.capterra.com/p/79177/CampMinder/)

Reason for choosing CircuiTree

We loved the CT6 registration for our families because it was mobile friendly. Their camp store and HR functions are very robust and help us keep everything in one place.

Switched from

[UltraCamp](https://www.capterra.com/p/79171/UltraCamp/)

We needed a better Camp Store and HR function than Ultracamp couldn't deliver. But I so miss Ultracamp's customer support. It was second to none.

Review Source

Preston W.  
Manager of Center Operations  
Museums and Institutions  
Used the software for: 1-2 years

### "Better than our previous software"

November 21, 2018

4.0

Pros

It is very easy to find any customers in the system and all necessary details about them.

Cons

It can be difficult trying to log in from a different device unless you have the exact URL for your company. I've been sent to log in screens for multiple different camps before I was able to correctly find the right URL for my company's log in.

Review Source

SW

Stephanie W.  
Summer Camp Director  
  
Used the software for: 1-2 years

### "friendly, personal, intuitive"

February 20, 2018

5.0

Pros

CircuiTree totally revolutionized our camper registration and check in process. The amount of parent phone calls regarding registration dropped off significantly, and so, SO many things were made much easier thanks to the user-end experience. The back-end experience is pretty intuitive and provides quite a lot of customization for us. It's built for camps, by people who run camps. Often times the things we thought made us weird are already addressed by CT!

Cons

There are a few quirks, but the support from the team at CT is pretty great. They're personal and friendly. They're improving things regularly, but the relatively small dev team means that some fixes are delayed in getting rolled out.

Review Source

KL

Kathy L.  
Operations Specialist  
Museums and Institutions  
Used the software for: 1-2 years

### "Amazing registration system"

November 21, 2018

5.0

Pros

This system has been customized to our organization to assist with everything from purchases to transportation information to participant registration itself.

Cons

There are two variations of this system. While I mostly use the CT6 version, there are still items in the CT5 version that haven't migrated over yet. Having to back and forth between the two systems can be tedious. So while this is a dislike of the program, it is important to note that the migration of features is constantly being done.

Review Source

LM

Lisa M.  
Day Camp Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "expensive and clunky"

November 15, 2018

3.0

Don't like it at all, but stuck with it due to payment processing regulations by our University. No other software ties into the payment processing we need.

Pros

You can connect a photo of a child to their account.

Cons

There is no user-support site or manual. All tech advice or support has to process through a ticket. reports are regularly screwed up. No unique participant lists. Parents cannot receive family bill summaries (all by individual child). Horrible software for a day camp. Expensive. Changes are made to layouts without notice. Reports and queries are awful to trim up and use.

Review Source

RF

Rena F.  
administrator  
Education Management  
Used the software for: 1-2 years

### "review - not easy to use"

February 17, 2021

1.0

Pros

the cost and the sales team made some promises (the ended up not being fulfilled)

Cons

hard to navigate and system is confusing

Review Source

KM

Kyle M.  
Camp Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "All the Bells & Whistles -- but clunky"

October 12, 2020

4.0

Pros

Circuitree has everything you need out of the box for any camp, conference or retreat center ranging from first aid, point of sale store, online store, registration system, donor management, retreat calendar.

Cons

Circuitree was very cumbersome to use and extremely expensive compared to other competitors.

Review Source

KC

Kelie C.  
Camp Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Worth the money"

March 15, 2022

5.0

I worked with them in 2016. They were great to help set up and run. I don’t currently use them as I have switched camps but recommend to everyone

Pros

It does everything!!! Easy to use and very customizable

Cons

Cost- but worth it. It can be pricey especially for larger camps but worth every penny

Alternatives considered

[Campminder](https://www.capterra.com/p/79177/CampMinder/)

Reason for choosing CircuiTree

Customability

Review Source

Response from CircuiTree

March 16, 2022

Thank you so much Kelie. We appreciate you and it was great seeing you at Tri-state. We appreciate your support!

sH

sherri H.  
administrator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "All encompassing"

February 22, 2019

4.0

Generally great overall, lots of ground covered, could use more user flexibility

Pros

Great software to manage the many aspects of a large camp.

Cons

Lacking flexibility on sorting functions for cabin assignment

Review Source

NG

NATHAN G.  
Operations Specialist  
Museums and Institutions  
Used the software for: 6-12 months

### "Circuitree Review"

November 15, 2018

4.0

Pros

Circuitree is good for distributing information between many people.

Cons

Some features are kind of annoying or clunky to use, such as switching between different reports quickly.

Review Source

KM

Kylie M.  
Operations Specialist  
Museums and Institutions  
Used the software for: 6-12 months

### "Powerhouse for Data"

November 28, 2018

4.0

Pros

We use CircuiTree to collect all of our data for our camp programs from team listings, to kids names and parent contacts, and travel information. Having a centralized location to find all of our information is very helpful.

Cons

It can be a little hard to understand and manipulate at times.

Review Source

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