# Showdigs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Showdigs the right Property Management solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230026/Showdigs/reviews --- Showdigs 4.8 (47) [View alternatives](https://www.capterra.com/p/230026/Showdigs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Showdigs Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews KM Kit M Owner/Designated BrokerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “This software allows property managers to scale up their business rapidly. “ February 8, 2023 RB Ryan B Maintenance CoordinatorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Customer support team is a little bit difficult to communicate with.“ September 14, 2023 AH Amber H Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Our office was able to start using this software without a lot of training time, meaning we could start integrating it immediately into our showing format.“ September 24, 2021 KT Kaydee T Property ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “It can be costly when trying to "chase down" leads who continue to cancel and reschedule their appointments.“ September 17, 2021 JB Jared B Real Estate Broker/Property Manager Real Estate, Self-employedUsed the software for: More than 2 years. “The convenience of being able to outsource showings for a reasonable price. And having a platform where they report the feedback (I haven’t tried outsourcing an Inspection yet, but sounds tempting).“ September 11, 2021 MB Michael B ownerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “I would really like to have integration with Buildium.“ February 8, 2023 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Angela L. Leasing Specialist Real Estate Used the software for: 2+ years ### "Showdigs Review" April 11, 2024 5.0 Working with Showdigs has been like adding another member or two to our leasing team and are thrilled to work with them! Pros Showdigs offers excellent customer service, a broad spectrum of features that are imperative to our daily leasing operations and has excellent communication with new feature roll outs and asking our opinion on what would make our business run more efficiently Cons We're looking forward to being able to communicate with prospects on the Showdigs platform, Switched from [Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/) Showdigs offers agents for showing and helps manage the showings for us Review Source Response from Showdigs April 15, 2024 Hey Angela, thank you so much for this review! It makes us so happy that our team and services have helped you streamline your leasing operations without needing to hire additional staff. We look forward to continuing to help you scale your business! CC Chris C. Director of Operations Real Estate Used the software for: 2+ years ### "It depends" September 15, 2021 4.0 Great people to work with, but not convinced that their employees understand day-to-day operations of leasing. Pros On-demand features and user-friendly. Great customer service and quick to pick up the phone. Cons Lack of customization. Lack of incentive for the showing agents. Alternatives considered [Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)[ShowMojo](https://www.capterra.com/p/186281/ShowMojo/)[Rently](https://www.capterra.com/p/194236/Rently/) Reason for choosing Showdigs I guess I hang on to the idea that they'll adapt. Review Source Response from Showdigs September 28, 2021 Hi Chris, thanks so much for taking the time to leave us a review! We're consistently working on adding features to our platform to make it more customizable, so it fits your business even better. So glad you've enjoyed working with our customer service team! LB Lance B. Property Manager Real Estate Used the software for: 6-12 months ### "Showdigs " September 5, 2023 3.0 Pros I like that it takes some of the workload off the office staff. It was fairly easy to set up and integrate into the daily routine Cons We really wish the Showdigs software could integrate better with the Appfolio guest card system. Reflect when a prospect has scheduled a tour or seen a unit in the Appfolio side and we wish there was a way to verify all of the prospects have received communication from show digs after submitting interest. Another thing that would be nice is if we could see communication with tenants of an occupied unit Reason for choosing Showdigs At the time, showdigs was the only solution that we knew off and they sold the product well Review Source Response from Showdigs September 7, 2023 Hi Lance! Thanks for your review! We're glad to hear that Showdigs has been able to take some of the workload off your in-house team, and that we've become a part of your day to day operations. We've heard the requests for AppFolio integration, and we're thrilled to tell you that we'll be releasing it before the end of the month! This release will make it so all guest cards, tours, and reports are synced in both AppFolio and Showdigs. Once again, thank you for taking the time to leave a review, and we hope you'll find the AppFolio integration helpful! CV Crystal V. Broker Associate Real Estate Used the software for: Less than 6 months ### "Game Changer!" August 26, 2022 5.0 It's been great! Pros I love that we have the ability to assign certain showings to Showdigs agents. This allows me to have a better work / life balance while not sacrificing any time in getting my clients' properties leased. Cons I would love for there to be a feature that allows us to require photo ID's. Meeting members of the public at properties can be a risky job. It's important to have this safety feature in place, for those of us who want it. I also would love for the system to be better integrated with my calendar. Switched from [Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/) Needed help conducting the showings via outside on-demand agents. Review Source Response from Showdigs September 7, 2022 Hey Crystal, a better work/life balance is what we're all about! And thank you for the valuable feedback. Our team is in the process of releasing the calendar integration now, and the photo ID collection is on the roadmap! SM Shelby M. Operations Manager Real Estate Used the software for: 6-12 months ### "Useful and Convenient" February 3, 2023 4.0 This helps us get more showings done on properties, and allows us to schedule outside of normal business hours and staff availability. Pros Pretty much set it and forget it unless staff wants to take over showings. Cons Our setup is kind of mixed use, some properties that staff show, and some through Showdigs. The system is not made to accommodate that, so we had to find some work arounds. Switched from [Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/) Tenant Turner does not offer agent accompanied showings. Review Source Response from Showdigs February 6, 2023 Hi Shelby! Thanks for the kind review, we're glad to hear that our agent network allows you to fit more showings into your schedule :) KM Kit M. Owner/Designated Broker Real Estate Used the software for: 2+ years ### "Game Changer - we have scaled up while providing a better product to our clients." February 8, 2023 5.0 Showdigs has allowed the company to expand rapidly. We are more professional and it provides a better leasing and inspection product for our clients. Pros This software allows property managers to scale up their business rapidly. All the inquiries for showings are professionally handled. Their team of realtors that show the properties are very professional. We also feel that having a 3rd party do the showings keeps all the showings neutral and helps with fair housing. Having a 3rd party do the inspections has allowed the property managers to concentrate on communicating with their clients and tenants. Having the option to do self showings in areas further away from our office has been an added benefit. Cons Integration was not difficult. We look forward to more features. Review Source Response from Showdigs February 10, 2023 Kit, thank you for being such a valuable Showdigs partner for all these years! AH Amber H. Assistant Property Manager Real Estate Used the software for: 2+ years ### "Great Platform for Providing More Showing Flexibility - Easy to Use and Wonderful Customer Support" September 24, 2021 5.0 It's been fantastic. They've really allowed us to increase our flexibility for our leasing agents, increase the availability of our homes for prospective tenants to view, and even let us to come up with ways to provide target showings to approved applicants. Their customer service is top notch - communicative, proactive, and so quick to assist when needed. As great as the software is, it wouldn't be as valuable without their amazing team backing it up. Pros We love using this software to show our available rentals. The platform itself is fairly intuitive and very easy to use, so setting up a property is a quick process. Our office was able to start using this software without a lot of training time, meaning we could start integrating it immediately into our showing format. We appreciate that we can control the number of total tours for a home, and that we can "take over" any tours to show with our in-house leasing agents, if it works with their schedules. Showdigs is constantly upgrading and adding more features to their platform, so it's becoming more and more useful to our staff. Cons When you view upcoming tours, you can only sort them by time, not by property, meaning if you have multiple showings at one home during one day, there's no way to view those showings together if they're spread out. When a tour is canceled - for any reason - the contact details for that lead disappear from the tour itself, so if you want to reach out to them directly, you need to navigate to the property page and search for the prospect there. These are relatively minor details, but when you're showing lots of properties at once, they make a difference. Review Source Response from Showdigs September 28, 2021 Hi Amber, thank you so much for your thoughtful feedback. I've shared this with our team since we're always trying to improve our user experience and this feedback is very helpful. We're so happy that you love using our software and working with our wonderful customer service team - we look forward to continuing this partnership! KT Kaydee T. Property Manager Real Estate Used the software for: 1-2 years ### "Showdigs Review" September 17, 2021 4.0 Pros Having on demand, round the clock showings for our prospective tenants has been a game changer. We've found that most people do not want to be told when to view a property and want to have the flexibility to choose their own vieiwing times. This is impossible with a traditional platform of scheduling with our field agents and having showings "schedule themselves" has been hugely successful for our company. Cons It can be costly when trying to "chase down" leads who continue to cancel and reschedule their appointments. We've had a few instances where the agent gave misinformation to prospective tenants, which can tarnish our reputation. Overall the software is user friendly and has made major improvements since the original implementation. Review Source Response from Showdigs September 28, 2021 Hi Kaydee, thanks for taking the time to leave us this feedback! We're really happy that Showdigs has been a game-changer for your company :) When it comes to our Agent Network, we take training very seriously and it's against our policy to have our agents offer any information that's not provided by the property manager. Unfortunately, our agents aren't always perfect. We work hard to immediately and actionably address any situation that comes up since upholding your reputation is extremely important to us as well. LN Lee N. Property Manager Real Estate Used the software for: 2+ years ### "Save time by using ShowDigs!" February 8, 2023 5.0 I was a bit slow to adopt ShowDigs because I'm a control person and like to be in control of everything. But now that I use them, it's truly a game changer for me. It has freed me up to work on other areas of my business while knowing my properties are in very capable hands. Pros It is easy to set up my property in ShowDigs and use them for showings. Their software just keeps getting better and better. Cons I wish I could click a button and it would instantly give me a list of showings that have happened, a list of showings that are scheduled, and a list of showings that were canceled. Review Source Response from Showdigs February 10, 2023 Lee, thank you for the valuable feedback — so glad Showdigs has been a game changer for you! ES Everett S. Field Agent Real Estate Used the software for: 6-12 months ### "My thoughts" September 13, 2021 4.0 Overall, it's fine. It's more of the people using the program. It's actually a great program and the agents are pretty cool as well. Pros What u enjoy most is that it allows you to see everything in real time. Contact info and cancelations. Cons People cancel like crazy. Last minute, everything. Nothing to do with the app but since it's so easy to reschedule, cancel or whatever, that's what they do. Sometimes the app really lags and doesn't work properly and will freeze as well. Switched from [Rently](https://www.capterra.com/p/194236/Rently/) Risky program Review Source Response from Showdigs September 14, 2021 Hi Everett, thank you so much for your time to review our product! We're so glad to hear you enjoy your interactions with our agents, this makes us confident in our training and ability to help you during your busy months! We truly appreciate your feedback about leads' ability to reschedule. As you know leads do whatever they want, really, so we try to give them the option to let us know if they won't be able to make it, instead of just not showing up at all. It's a balance and we are absolutely open to ideas from our clients here. In regards to the app performance, this is great information and we will report these issues with our product team. Thanks again for helping to make our service better for your team! cB cody B. CEO Real Estate Used the software for: 1-2 years ### "Excellent time savee" September 15, 2021 5.0 Pros Keeps my employees from having too much drive time. Showings are on demand and help us rent homes quick. Cons Spent about $10,000 in July and August so it does get pricey but worth it. Review Source Response from Showdigs September 28, 2021 Hi Cody, thanks for taking the time to leave us a review! Cutting down on drive time and helping you rent homes quickly is our bread and butter :) spending $10k during the busy season makes sense, especially with the # of properties y'all had available this summer - overall it's still less costly than hiring a full-time showing agent! AG Alina G. Leasing Manager Real Estate Used the software for: 1-2 years ### "We love showdigs." September 15, 2021 5.0 We love showdigs, we use them on a daily basis, and has made our showing process so much easier and fast. Pros Easy to use and user-friendly, customer support is super responsive and professional. Cons Nothing, we've used this for 1.5 years, and has helped us grow our business. Review Source Response from Showdigs September 28, 2021 Alina, thank you for taking the time to leave us such a nice review :) we're happy that Showdigs has worked so well for you and your company! LM Lucy M. Property Manager Assistant Real Estate Used the software for: 6-12 months ### "Great Customer Support" September 10, 2021 5.0 Showdigs has been really helpful in regards to giving us a wider showing schedule and also at doing move-in reports for us, they follow instructions, provide detailed pictures, and have a very responsive customer support team Pros \-Fast customer support attention -Easy to use Cons \-No cons so far, we have used it for less than a year but so far its been helpful Review Source Response from Showdigs September 17, 2021 Lucy, thank you so much for your feedback! We're so glad to hear that Showdigs has been easy to use and helpful for you - that's always the goal :) TB Tina B. Property Manager Real Estate Used the software for: 2+ years ### "Easy to Use" February 9, 2023 5.0 Pros The software program is easy to understand and use. Cons There is not anything at this time that I like least. Showdigs listens to suggestions and is willing to find ways to make their product work for you. Review Source Response from Showdigs February 10, 2023 Thank you, Tina! BO Bryson O. COO Real Estate Used the software for: Less than 6 months ### "Customer Service Rockstars" January 20, 2022 5.0 Tenant coordination for periodic inspections and performing inspections are time consuming. We got back valuable time with our core team for other work. The customer service team who coordinates tenant coordination is invaluable. Pros The software is intuitive and very good; the customer service team is even better. Cons Has more functions than we need at this time. Would like a bulk billing options. Review Source Response from Showdigs September 7, 2022 Hi Bryson, we're glad you appreciate our customer service AND our software... they work well in tandem :) and we're happy to know that we've been able to save you and your team so much time! JW Joi W. Property Manager Real Estate Used the software for: Less than 6 months ### "Easy to use, easy to set up" September 24, 2021 5.0 Overwhelmingly positive. Pros I was amazed at how easy this was to set up and coordinate through my existing software. The customer support is excellent. Great to have my weekends back! Cons I have had no difficulties. The software is very straightforward to set up and use. Review Source Response from Showdigs September 28, 2021 Thanks for your review, Joi! So glad you have your weekends back, and even more glad that you find our software easy to set up and use :) MB Michael B. owner Real Estate Used the software for: 1-2 years ### "review" February 8, 2023 4.0 Overall the experience is good. At $40 a showing I thought the value was good. At $45 per showing the value is not as strong as I don't get the impression that leasing agents make much effort to lease the property. The majority do not ask the prospect if they are going to apply. Do they remind the prospect of where to find the link to the application? Some agents provide good feedback and answers to the showing report questions and others are too brief - more consistency here would be nice. I would really like to have integration with Buildium. Pros Easy to implement and use. Reports are helpful. Speed of showing reports is great. Cons Generally the software is fine. However, I really dislike that if a listing is paused for an extended period of time and auto-unlists the showing details are deleted. Having to reenter this info is frustrating. Review Source Response from Showdigs February 10, 2023 Michael, our product team really appreciates your feedback and they will continue to improve the listing/unlisting flow to make sure you keep all your showing details. Integrations are also in the pipeline. Thank you for your review! AG Anna G. Leasing Asst Real Estate Used the software for: 2+ years ### "Excellent customer service" March 3, 2023 5.0 Experience has been very pleasant throughout the years. I hope the level of service the company provides doesn't change or become less. Pros User friendly...easy to navigateDetailed tour reportsTimely/immediate responses received from agents/staff Cons I cannot think of anything at this time. Review Source Response from Showdigs March 7, 2023 Thank you for taking the time to leave us a review, Anna! We're extremely proud of our customer service and glad that you've enjoyed it over the years :) ML Molly L. Property Manager Real Estate Used the software for: 2+ years ### "Showdigs makes my job possible!" February 8, 2023 5.0 Absolutely wonderful. Everyone who I interact with his professional, kind and very responsive. I wouldn’t be able to do this work without this software and their amazing team. Thank you showdigs! Pros I love that they take the initial inquiry, pre-screen, set up a tour, complete the tour, give valuable feedback and track the results. This takes so much time and juggling off of my plate. Cons I don’t have any negative feedback. Thank you. Review Source Response from Showdigs February 10, 2023 Thank you Molly! TB Travis B. Head of Market Operations and Market Launch Real Estate Used the software for: 6-12 months ### "Scalable solution for our showing needs" January 31, 2023 5.0 Excellent customer service and partnership. Showdigs has built custom products and features at our request, and they have been crucial in helping us to expand our business. They are true partners for us in our growth. Pros Showdigs is quick and efficient in scheduling showings. Our first showing was scheduled within an hour of launching the product. We utilize showdigs in several different markets, and it allows us to scale rapidly without needing to hire contractors or full time employees when volume is unknown. Showdigs was very valuable in getting us through the mid-summer push of showings, when our own capacity was constrained. Cons Reporting at scale needs improvement. Showdigs has built interim processes to help us overcome this, and it would be great to have more robust reporting in the product. Review Source Response from Showdigs February 2, 2023 Hi Travis, thank you for taking the time to leave us a review! We love to hear that we've played a role in the scaling of your business across several markets. I've passed your reporting suggestions along to our Product team, we're always looking for new ways to improve and innovate, and we appreciate the valuable feedback! MT Marcus T. Owner Real Estate Used the software for: 1-2 years ### "Essential for me" February 9, 2023 5.0 Love it, essential to my business. Pros Its core function of in person inspections helps to give peace of mind for showings, I like the prescreening functions, good with inspections. Cons Lack of inegration with Buildium, could be more versatile with different structures of the showings, like to be able to schedule an open house and restricted showings would be perfect, save previously loaded tenant contact info. Reason for choosing Showdigs referal from another property manager Review Source Response from Showdigs February 10, 2023 Hey Marcus, thank you for taking the time to leave us a review — the product team is working on integrations and I will pass your other feedback along to them! AM Anita M. Property Manager Real Estate Used the software for: 2+ years ### "Best product since excel for property management" March 3, 2023 5.0 Saved my job during medical emergency. Pros Integration that wield well with prospects Cons Some of the set fields could use some more options Review Source Response from Showdigs March 7, 2023 Anita, we're so glad that Showdigs has been so helpful to you! MF Michelle F. Leasing Agent, Director of Leasing Real Estate Used the software for: 1-2 years ### "Best property management help" July 30, 2022 5.0 Pros This team cares about my work load, and help to make the volume manageable. They are responsive and accommodating to new requests. We use them for move out evaluations and showings. They are the BEST Cons I dont have any concerns with the service. Review Source Response from Showdigs September 7, 2022 Hi Michelle, thanks so much for your review! We're so glad our team can help make your day-to-day workload much more manageable :) RB Ryan B. Maintenance Coordinator Real Estate Used the software for: 1-2 years ### "Awesome!" September 14, 2023 5.0 Great!! Pros Showdigs is terrific, it has greatly improved our efficiencies and the way that we operate day to do. Cons Customer support team is a little bit difficult to communicate with. Review Source Response from Showdigs September 21, 2023 Hey Ryan, thanks so much for the review! We're glad to hear that we've had an impact on your day-to-day operations and that you're enjoying your experience with Showdigs! EM Elizabeth M. Leasing Agent Real Estate Used the software for: 1-2 years ### "A whole new world was opened " September 10, 2021 5.0 I love showdigs. It opened a whole new world of possibilities for the leasing department. I know other departments in our company love it too but I am talking out of my experience. It is super easy to keep up wuth interested potential tenants, sending out leases, screening applications and so on. Pros I love the fact that we no longer need to write out every single document that goes out to tenants or owners. We can simply have one format for each type of communication we have with our clients. Cons The only thing I don't like is that I have to verify my account every 30 days and that is just a little detail that I can get over. Review Source Response from Showdigs September 14, 2021 Elizabeth, thank you for your review! We're so happy that Showdigs has been easy and useful for you and your leasing department. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.