# iotum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iotum the right Telemedicine solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230566/Iotum/reviews --- iotum 5 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iotum Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer SVP/Chief Compliance Officer Telecommunications Used the software for: 2+ years ### "An Easy Make vs Buy Decision" October 31, 2022 5.0 We had previously developed our own home-grown solution and needed to decide whether to continue supporting the in-house system or outsource to an organization like Iotum. Their flexibility made this an easy decision and we have had no reason to reconsider during the past few years. Pros The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers. Cons There have been a few quality issues but these are generally addressed quickly or associated with local network connectivity issues. Review Source BB Brent B. CCO Telecommunications Used the software for: 2+ years ### "Iotum is a great service provider and partner " July 12, 2023 5.0 We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch. Pros We love how we can brand our meeting and how easy it is to use. Customers love the user experience. Cons I can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing iotum They were a pleasure to work with. great team. Review Source RG Robin G. IT Support Information Technology and Services Used the software for: 1-2 years ### "Nice product" July 19, 2023 5.0 Pros The software is user-friendly and has a sleek interface. Cons It is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[WebinarGeek](https://www.capterra.com/p/200811/WebinarGeek/) Review Source FD Franco D. Sales Director Information Technology and Services Used the software for: 6-12 months ### "Iotum's Review" July 12, 2023 5.0 It has been great, perhaps some differences in terminology definitions. i.e. In my opinion, video meetings, content sharing are no "PRODUCTS" but FEATURES. Pros Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding. Cons Some features we wish we could add are; Teleprompter, Close Captions, Digital Signage, VoIP Phone (like Iphone.com). These features are becoming more popular in the video industry. Reason for choosing iotum Few main reasons for choosing IOTUM; APIs, Webhooks, and white Label are unique Iotum offerings. Also, Iotum has great quality of audio and video. Review Source OT Obo T. CTO Information Technology and Services Used the software for: 1-2 years ### "Easy to use" July 13, 2023 5.0 Pros The features are very easy to use. The user does not need to read any manual to use the product. Cons The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included. Alternatives considered [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Review Source KS Kathy S. Customer Service Manager Telecommunications Used the software for: 1-2 years ### "Exceptional product and services" September 7, 2023 5.0 The Platform is exactly what we were looking for to service our conferencing needs. Transitioning our customers to the new platform went nicely and we are overall very satisfied with the team at Iotum. And would recommend them Highly. Pros The helpful staff and professional services. Cons There were hardly any problems and as they come up we are solving them together. Reason for choosing iotum They came highly recommended. Review Source VR Verified Reviewer Channel Manager Information Technology and Services Used the software for: 1-2 years ### "Iotum is the best" July 12, 2023 5.0 great Pros easy to use, no problem finding links and such Cons nothing it was great, I liked it a lot, Review Source RH Rick H. CEO Telecommunications Used the software for: 1-2 years ### "Excellent Video Conferencing Product" July 17, 2023 5.0 Pros It works. It has a very user friendly interface and allows everyone to join and easily share their screen. I like that it has an API too. Cons I use it mostly for video conferencing for sales. No downsides so far. I've been very happy with the product. Review Source RS Rohit S. Head of Products & Innovations Telecommunications Used the software for: 2+ years ### "Reliable & Robust Video Conference Platform" November 1, 2022 5.0 Our end-user experience is a result of iotum’s reliable product offerings backed by its robust architecture. We were able to integrate it with our solution much faster with iotum’s technical competency. We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution. Pros Reliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few. Cons UI of the mobile app needs to be updated. Review Source DS David S. CMO Computer Software Used the software for: 6-12 months ### "Integration of White label video conference and consults" July 13, 2023 5.0 Look forward to a long term relationship. Pros The team at Iotum has been a pleasure to work with. Try connecting with someone at Zoom or 8x8, see where you get as an early stage new venture. Cons Name recognition is the only down side - but we are white labeling so really an invisible issue. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) People, technology and performance Review Source AN Amber N. Sr. Director of Marketing Telecommunications Used the software for: 2+ years ### "Easy to use and reliable." October 31, 2022 5.0 The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with. The product is reliable, and the iotum team continues to innovate, adding new features regularly. Pros The iotum solution is easier to use than many other solutions on the market, which is essential for our customer base. Video meetings do not require any software download, so asking people to join is as easy as simply sending a link. The iotum solution is also HIPAA compliant. Cons The virtual backgrounds could use improvement. Review Source HG Heath G. Founder/Partner CEO Marketing and Advertising Used the software for: Less than 6 months ### "Awesome Platform" September 6, 2023 5.0 Great!! Pros The product is very easy to use and the features are very robust. Cons Streaming to Fb seems to be a little glitchy, but working with the support team has been a joy. They resolve things quickly. So not a con but it's definitely something to mention of the support. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Because I wanted more security around my data. and the reselling capabilities. Review Source CW Christine W. Customer Support Information Technology and Services Used the software for: 6-12 months ### "NIce product" July 13, 2023 5.0 Pros The user interface is impressive, intuitively designed, and incredibly user-friendly. Cons No 1080p recording and RTMP live streaming not included. Review Source AF Al F. Area Account Manager Telecommunications Used the software for: 1-2 years ### "Video Call Review" July 12, 2023 5.0 Love it !!! Pros We use it all the time for Video Chats. Our LaW fIRM CLIENTS LOVE THE TRANSCRIPTIONS Cons Nothing to gripe about yet... doubt if I ever find anything... Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Much better Quality and ease of use. Review Source DA David A. CIO Information Technology and Services Used the software for: Less than 6 months ### "Great to work with." July 13, 2023 5.0 Very responsive and do what they promise. Pros Responsive company with a great product. Cons No issues found during our implementation and integration. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing iotum Response to our inquiry, suitability, cost, integration ease. Switched from [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/) No support, technical team not quick or capable. Review Source RK Rohit K. President / CEO Telecommunications Used the software for: Less than 6 months ### "Excellent Company To Integrate With" November 9, 2022 5.0 Pros Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website. Cons So far, all features have been great. I have not found anything that we dislike as a business. Reason for choosing iotum Iotum had the perfect solution for us. With very little development, we were able to have a full suite of products. Review Source LL Lindsay L. Senior Account Manager Telecommunications Used the software for: 6-12 months ### "Great Solution" November 11, 2022 5.0 Pros Very easy to use, great customer service and they are always improving the product with updates. Cons Great product....would highly recommend! Review Source CC Cam C. Manager Telecommunications Used the software for: 6-12 months ### "Great overall collaboration solution!" November 3, 2022 5.0 Pros Ease of use, functionality, flexibility of system, and cost effectiveness. Cons Overall great solution, looking forward to increased functionality for larger group collaboration. Review Source AM Al M. Asvisor Financial Services Used the software for: 6-12 months ### "Iotum is a multipurpose software " November 4, 2022 5.0 Very easy to navigate features . Pros Easy to use Multi Purpose video conferencing /webinar features Cons All features seem to be multi purpose and good Review Source Talk to a Capterra advisor for free and get results within 15 minutes.