# Lucky Carrot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lucky Carrot the right Employee Engagement solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232261/Lucky-Carrot/reviews --- Lucky Carrot 4.5 (28) [View alternatives](https://www.capterra.com/p/232261/Lucky-Carrot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Lucky Carrot Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews SV Shushanna V Marketing & Employer Branding LeadOutsourcing/Offshoring, 201 - 500 employeesUsed the software for: 6-12 months. “We integrated Lucky Carrot into our company with the specific aim of keeping our remotely working teams engaged.“ March 1, 2023 Tigran H Head of ITInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “there is no option for Enterprise SSO configuration, so users either have to have separate username/passwords or link their work profile with their lucky carrot profile which is difficult and time consuming operation.“ June 21, 2023 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mane D. Senior People Experience Partner Information Technology and Services Used the software for: 1-2 years ### "Great tool for peer to peer recognition " February 8, 2023 5.0 Pros \- Lucky Carrot is a great employee recognition tool that provides an efficient and effective way of appreciating the hard work and dedication of employees, as well as another way of promoting company values. - It increases employee engagement: By regularly recognizing and appreciating employees, it helps boost their morale and motivation levels. Cons Nothing comes to my mind :) We had a good experience with Lucky carrot so far. Review Source Response from Lucky Carrot February 13, 2023 Hi, Mane! Thank you for the review. We are happy to know you enjoy using Lucky Carrot. It means a lot! We are glad you can't think of any cons at this point. But if you do in the future, let us know what you think you would like to see improved or added to the platform, so we make your experience even better. AA Ani A. People Operations Manager Information Technology and Services Used the software for: 2+ years ### "Recommendation to use Lucky Carrot" January 24, 2023 5.0 It is quite an affordable and very useful tool.I especially like creating group events, anonymous surveys and employee self-esteem. Pros It helps that, along with the growth of the organization, employees of different departments start to know each other.It helps me as a representative to understand which of the employees has what strengths, and how I can use that resource and help him move forward.It helps to understand the problems in the team through anonymous surveys and to look for ways to solve them.The most important thing is that the team likes to evaluate each other's work with this system and, in the end, use the carrots collected by them. This motivates the team a lot. Cons I cannot mention such a point․I would like to mention that the team reacts very quickly in case of any small question or problem Reason for choosing Lucky Carrot It is very friendly, easy to use and motivating our teams. Review Source Response from Lucky Carrot February 13, 2023 Hey, Ani. Thank you for your feedback. We really appreciate your opinion and will continue improving the Lucky Carrot platform for even better user experience. Please feel free to let us know which parts of our platform you would like to see improvements in the future! VR Verified Reviewer Head of IT Information Technology and Services Used the software for: 6-12 months ### "Lucky Carrot as Reward" June 21, 2023 4.0 It is easy to work with lucky carrot and their team. Pros The best of Lucky Carrot is that You can easy reward Your employees with real life valuable gifts. Cons There are couple of things that lucky carrot is missing that are really needed in the app. the 1st is integration to know collaboration platforms like Microsoft Teams and Slack. there is no option for Enterprise SSO configuration, so users either have to have separate username/passwords or link their work profile with their lucky carrot profile which is difficult and time consuming operation. There is also no widgets. Review Source Response from Lucky Carrot June 27, 2023 Hey there, Thanks a lot for your valuable feedback as it helps us become better in what we do. Regarding the integrations, we do have Slack integration and currently working on Teams integration, as well. NH Narine H. Compensation and Benefits Coordinator Computer Software Used the software for: 2+ years ### "Lucky Carrot Review" February 6, 2023 4.0 Overall it's a nice app to keep a fun and engaging spirit among employees. Besides, the customer support is always responsive and helpful. I normally get replies for my requests on the same day or maximum two. Special thanks to \[sensitive content hidden\]. Pros It's easy to use and also quite interactive, fun and engaging for the employees . Cons One of the features that is missing now is being able to give carrots to employees as administrator by generating special codes for them. It's a really important one, since sometimes we want to give employees carrots as bonuses or gifts. I've already informed the Lucky Carrot team about this and hope the feature will be back :) Another problem is the speed of the card deliveries. It's really difficult to plan buying something specific with the cards when there's a risk that by the time the card gets delivered the store may run out of the product we want to buy. The same applies to online cards as well. Review Source Response from Lucky Carrot February 14, 2023 Hi, Narine, thanks for your review. Lucky Carrot does have an option for the company to grant employees carrots for special occasions. It can be found in the "Special Reward" section, which comes 4th from the top in the left sidebar. It is visible to the users with admin access. As for the gift card delivery speed, we recognize that sometimes the expectation period may expend slightly beyond the regular 7-work-day period. We are working on making the process faster and smoother. SK Susanna K. Director of Talent and Administration Computer Software Used the software for: 2+ years ### "SuperAnnotate Experience with Lucky Carrot platform" May 10, 2023 5.0 Pros Lucky Carrot is an excellent tool for expressing gratitude towards our employees and encouraging peer recognition. Our team has found it to be a great source of positivity, helping to reinforce our company culture and values. It's a good way to show our appreciation in a meaningful way and promote a culture of recognition within our organization. Cons There was a feature of issuing additional carrots case by case, which was very useful for rewarding employees on different occasions from the company. Unfortunately, this feature was removed. Review Source Response from Lucky Carrot May 11, 2023 Hello, Susanna. Thank you for the elaborate and honest review. We are happy your team finds the platform to be so useful and conducive to the team culture. We appreciate your feedback, because it helps us improve the platform and make your experience better. As for the feature you mentioned, it sounds like the "Special Reward" feature that is still available in the timeline. In any case we will soon contact you to address your concern. AE Anush E. Graphic Design Gambling & Casinos Used the software for: 1-2 years ### "Review" June 22, 2023 4.0 It's a good tool to 'encourage' your employees, but lacks a little ease of use. Pros I like the variety of gifts to choose from. And it's fun to see how people interreact within the website. Maybe some fun stickers will add more fun to the process, rather than looking for them manually or adding gifs. Also the chosen values can even have some badges, so beside the hashtag you can spot the badge right away (each company can add their custom badges). Cons The UI is awful, especially after the latest update. It's really hard to find the functions you're looking for. There's not many functions so I'm sure there's a better way to arrange them, maybe use a more 'classic' way. Review Source Response from Lucky Carrot June 27, 2023 Hi Anush, Thank you so much for your feedback. It really helps us become better at what we do. We will do our best to work on the UI and provide a better experience for our users. VR Verified Reviewer People Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Highly recommended tool for team engagement" January 25, 2023 5.0 Pros Easy use, interesting, always good support Cons nothing, waiting for more and more im\[rovements Review Source Response from Lucky Carrot February 13, 2023 Hey there! Thank you for your concise and positive review. :) We are constantly in the work of improving the platform and its value proposition. Feel free to let us know what you think should be bettered! AA Anna A. Manager of administration Investment Management Used the software for: 2+ years ### "Easy to use" April 28, 2023 5.0 Pros Its fun and engaging interface, coupled with its analytics capabilities, make it a valuable tool for boosting employee morale and performance. Cons Some employees may be more active in recognizing their peers than others, which could create discrepancies in recognition levels and lead to feelings of exclusion or favoritism. Review Source Response from Lucky Carrot May 11, 2023 Hello, Anna! Thanks for the honest review. It helps us make our product better and more valuable to our user teams. We are glad you mentioned the analytics as a highlight! We are working to make the analytics feature even more insightful to help team and HR managers elevate their team monitoring and decision making game and better mitigate the discrepancies you mentioned. VR Verified Reviewer Sr HR Specialist Information Technology and Services Used the software for: 1-2 years ### "Can be used as a peer recognition platform" May 2, 2023 4.0 Pros Peer recognition feature and redeem process. Cons Lucky carrot can improvise in engagement overall. Review Source Response from Lucky Carrot May 11, 2023 Hi there. Thanks for the feedback. We are glad to know you like our platform. Feel free to leave a more detailed feedback on the things you like or think could be improved. VR Verified Reviewer Head of People Ops Information Services Used the software for: 1-2 years ### "Working with Lucky Carrot" February 6, 2023 4.0 The exciting experience with the opportunity to have team events as well. Pros The opportunity to appreciate the teammate. Cons Bugs(( Sometimes it doesn't work properly. Review Source Response from Lucky Carrot February 14, 2023 Hi there! Thank you for your input. We are happy your experience with Lucky Carrot is predominantly positive. We apologize for the inconvenience experiencing bug in the system. We are actively working to make your experience as smooth as possible. MP Marta P. manager Education Management Used the software for: 6-12 months ### "Gran herramienta de motivación a los trabajadores" May 9, 2023 5.0 Pros Es muy fácil de usar y extraordinariamente agradable cuando recibes el reconocimiento de los compañeros. Es ideal para decir que alguien está trabajando bien y recompensarlo.La única pega es que solo se pueden obtener 6 zanahorias como máximo al mes y a veces es necesario más. Cons Que solo hay 6 zanahorias y siempre se necesitan más Review Source Response from Lucky Carrot May 11, 2023 Hi, Marta, Thanks a bunch for leaving a review. We appreciate your contribution to the betterment of Lucky Carrot. As for the number of carrots to give, the monthly carrot allowance is regulated by your organization and workspace admins in the Lucky Carrot app. If you feel like you'd like to give away more carrots per month, we suggest you ask your teammates who have admin access to consider changing the allowance in the settings. AC Antonio C. CEO Education Management Used the software for: 6-12 months ### "Great way to motivate teams and check how happy is your team" January 24, 2023 5.0 Pros An easy way to see how a person within your organization has your values and how the relationships between different people are.I also love the analytic part, where you can see how happy or unhappy your team is. Cons I'd like to see more rewards in some countries like Malta; you can exchange carrots for very few options. Reason for choosing Lucky Carrot I loved the idea as soon as I saw it, and I knew it would be a great tool to work our values and to improve people happines. Review Source Response from Lucky Carrot February 13, 2023 Hey, Antonio. Thank you for your feedback. This response comes a bit tardy, but as you already know we would love to expand our gift card and group event catalogue for as many countries as possible. And thanks to the help from your company, we are currently looking into the list of potential venues and events to include in the Lucky Carrot catalogue for Malta. Feel free to send us more info on desired venues! The More the merrier :) VAG VIctor Alfonso G. COO Education Management Used the software for: 1-2 years ### "It helped us to reinforce our values" April 28, 2023 5.0 Pros It has helped us to recognise the values in a simple way, people have incorporated it quite well into their day-to-day work, making it easier to see the interaction between employees. Cons Few offers to redeem carrots, especially in some countries where we have a presence such as Malta, Emirates and Colombia. Review Source Response from Lucky Carrot May 11, 2023 Hi, Victor! Thanks for your feedback. It means the world to know that our mission of supporting company values and recognition culture comes to fruition at you team. We are working to make your experience even better. As for the redeem option, we are currently working to add more e-gift card options for Malta and other locations, so stay tuned. SV Shushanna V. Marketing & Employer Branding Lead Outsourcing/Offshoring Used the software for: 6-12 months ### "Efficiency for remote teams' engagement" March 1, 2023 4.0 Pros We integrated Lucky Carrot into our company with the specific aim of keeping our remotely working teams engaged. Thus far, the app has successfully assisted our team leads and managers in engaging employees and acknowledging their work-related accomplishments. Cons The software itself doesn't cause any difficulties, however, at times, the delivery process for gift cards can be disorganized. Review Source Response from Lucky Carrot March 10, 2023 Hi, Shushanna, Thank you for your review. We are happy to know the Lucky Carrot app helps your teammates to stay engaged and appreciated. We are working to make the gift card delivery process more expeditious and smoother. We appreciate the time you spent to write genuine feedback on our product. This helps us continue making Lucky Carrot better. AH Ani H. Head of HR Gambling & Casinos Used the software for: 6-12 months ### "Good tool for creation a Friendly atmosphere in your Company " April 27, 2023 4.0 Positive in general, everything goes well so far Pros Easy to use, flexibility for adding/changing feautures Cons It’s more for junior staff, to recognize more senior staff it’s not relevant; would be nice to have a section for this purpose as well Review Source Response from Lucky Carrot May 11, 2023 Hello, Ani! Thank you for your positive feedback. We are glad to know you are happy with Lucky Carrot. We would also love to hear more from you about the junior vs senior staff distinction, so we will be contacting you for that matter soon. MM Marieta M. HR Manager Information Technology and Services Used the software for: Less than 6 months ### "Thank you for opportunity" April 28, 2023 4.0 As HR manager I see relationships and work progress and overall company culture improvement. Pros The opportunity to give to each employee to recognize the colleagues and teammates. Cons so far I like everything, this is our first month and more will be able to give more objective feedback later. Review Source Response from Lucky Carrot May 11, 2023 Hi Marieta! Thank you for the overwhelmingly positive feedback. We are honored to know our work contributes so much to your team cohesion and culture. We'll working to improve your team experience with more and better features. HM Hrayr M. Scrum Master Computer Software Used the software for: Less than 6 months ### "Amazing product for small and big teams" May 2, 2023 5.0 Pros Easy to useCost-effectiveEngagingInsightful Cons Some minor bugs in the UILuck of HR tools, that will make the product an effective HR management system Alternatives considered [Bonusly](https://www.capterra.com/p/167338/Bonusly/) Reason for choosing Lucky Carrot Price - Quality comparison Review Source Response from Lucky Carrot May 11, 2023 Hey Hrayr! Thank you for the feedback. We are happy you are happy with Lucky Carrot. We are working to make our platform perfect for small, medium and large teams. It is great to see you mention that specifically. As for the minor bugs, we would like to hear more from you, so we will soon contact you to discuss your suggestions. AK Artur K. Co founder Education Management Used the software for: 1-2 years ### "Honest review " February 6, 2023 5.0 Almost 2 years and our company really enjoys it. Pros It motivates us to evaluate each other and often Cons I will be happy to attach a visa card, but if i am not mistaken that feauture is already available. Review Source Response from Lucky Carrot February 14, 2023 Hi Artur! Thank you for the kind review. It means a lot to us that your team enjoys using Lucky Carrot in the long run. As for attaching VISA cards if you think you are still experiencing issues in that regard, feel free to contact us for better investigation. Thank you. EM Emma M. HR manager Information Technology and Services Used the software for: 6-12 months ### "Feedback" May 2, 2023 4.0 Pros It is very easy to use. I like it idea, it helps employees for recognition. Cons now I don't have any idea to mention. In general I like program. Review Source Response from Lucky Carrot May 11, 2023 Hi, Emma! Thanks for your concise and honest feedback. We are happy to know you experience with Lucky Carrot is overwhelmingly positive. Feel free to contact us in the future for any suggestions and questions you may have. HM Hovhannes M. ITOps Engineer Gambling & Casinos Used the software for: 6-12 months ### "Great app to show support to your colleagues " June 21, 2023 4.0 Pros Rewards are amazing, you can really exchange your carrots to valuable things! Cons Using it with Mobile Device, Safari or even Chrome, it is really lagging! Review Source Response from Lucky Carrot June 27, 2023 Hi Hovhannes, Thanks a lot for your review. We'll do our best to provide a better experience on all devices. Feel free to reach out if you have other issues or need help with anything. CU Cynthia U. Admin Executive Financial Services Used the software for: 1-2 years ### "Employee Recognition at your finger Tips." January 26, 2023 5.0 Lucky Carrot is a powerful tool for inspiring your staff members, providing a clear picture of their best work, and promoting employee retention.With the help of lucky carrot, employees feel Seen and Valued. Pros the Fact that you can easily recognise your employees without stress Cons The Redeem Carrot Option needs more work and loads of alternatives for Africa based employees Review Source Response from Lucky Carrot February 13, 2023 Hey Cynthia! We are glad to hear from you. You are right, the reward catalogue can be filled with more gift card and group event options for Africa. Did you know that you can help us by telling us exactly what venues and activities you would like to attend as a team in your country? We will contact you soon for matter :) NN Nerses N. Front-End Developer Information Technology and Services Used the software for: 1-2 years ### "Nice to have in the Company" June 21, 2023 4.0 Pros Nice to have at the company. It is a very useful tool when you want to appreciate someone for the job he has done or for his attitude towards the job. Cons Overall I am satisfied with the product, but they have some minor UI bugs, which should be fixed. Review Source Response from Lucky Carrot June 27, 2023 Hello Nerses, Thank you so much for your feedback. We appreciate it a lot! Feel free to contact us for the technical issues and new features you'd like to see on our platform. CH César H. HR Manager International Affairs Used the software for: Less than 6 months ### "Great product to recognize the team" April 28, 2023 5.0 A good tool to recognize in a global way. Pros We can create interaction around our values and it's really easy to recognize. The survey is really helpful and the people can have a tangible reward. Support helps whenever you need it. Cons Keep tracking of recognition sometimes is complicated, and access to some data has to be done through the support team. Review Source Response from Lucky Carrot May 11, 2023 Hey, Cesar. We appreciate your honest review. We appreciate you specifically mentioned the Survey tool and the responsiveness of our support. As for the data tracking, we are now working on automating the data collection and delivery to the admins in order to make it faster and more effective for you. Thank you for helping us make Lucky Carrot a better platform. SM Shushanik M. Partner Success Specialist Information Technology and Services Used the software for: 1-2 years ### "Lucky Carrot" June 22, 2023 4.0 Pros It helps you to recognize your coworkers. Cons Sometimes the system functions not in a proper way. Review Source Response from Lucky Carrot June 27, 2023 Hi Shushanik, Thank you so much for your feedback. We'll do our best to provide more value to our users. GO Georges O. Sales and Business Development Computer Software Used the software for: 6-12 months ### "Carrot World!" June 22, 2023 5.0 Pros The concept of rewarding and incentivizing colleagues for their hardwork Cons Doesn't have lots of options to pick and the chances to get a rewards requires a high minimum treshhold Review Source Response from Lucky Carrot June 27, 2023 Hi there, Thanks a lot for your valuable feedback. We appreciate it a lot. Let us know in case of any technical issues or suggestions. We would love to hear them. Similar Products Featured ## Related categories [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.