# Automatic Email Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Automatic Email Manager the right Email Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232414/Automatic-Email-Manager/reviews

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Automatic Email Manager

4.6 (17)

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Last updated March 13th, 2026

# Reviews of Automatic Email Manager

Ease of use

4.6

Customer Service

4.4

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marc G.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Does the job!"

August 9, 2021

4.0

There is no way this business could process their online orders as easily and cost effectively without the software!

Pros

Installed at a fast paced Bagel / Deli where the software automatically prints online orders as they come in. Once configured, it works pretty darn well!

Cons

Sometimes printing doesnt work well and the IT Guy (me) and their support spend hours trying to get it right.

Reason for choosing Automatic Email Manager

Company was using an older legacy version of the software and after a comparison it was still the best option.

Review Source

Response from Namtuk

August 11, 2021

Thank you for your review.

JG

Juan G.  
Manager  
Computer Networking  
Used the software for: 2+ years

### "Great experience with AEM software"

January 15, 2024

5.0

My experience with Automatic Email Manager has been exceptionally positive, having used it for many years. I am particularly impressed with the development team's responsiveness and support. They have been remarkably accommodating, even to the extent of incorporating features we specifically requested.

Pros

One of the best features of Automatic Email Manager is its ability to filter our public email inboxes. It automatically segregates the influx of emails, ensuring that we only receive those that are relevant to our needs. Additionally, its capability to distribute specific emails to designated recipients, significantly enhancing our email management efficiency. The customer support is very good, and we appreciate it very much. The software is very stable and doesn't us a lot of resources.

Cons

The configuration is becoming easier but sometimes I get confused with the terms, like Scenario and Actions. Anyway this is not important, since AEM works very well.

Reason for choosing Automatic Email Manager

In my search for the ideal email management solution, Automatic Email Manager stood out as the only software that fully met all my requirements while aligning perfectly with my budget.

Review Source

PW

Peter W.  
Staging  
Restaurants  
Used the software for: Less than 6 months

### "German Language Handbook"

August 5, 2021

3.0

We are using this software to get orders from the e-mail to finally print out in the kitchen. So we sort out some e-mails with orders which comes in every moment and get it printed out to prepare in the kitchen and deliver to the clients. This is a very important part of our business in corona times, when the clients could not come to the restaurant and eat here.

Pros

We need feedback about some emails for food delivery. We defined as good as we know the necessary. But we saw, that only when we let running the software, it is working and printing the deliverys. When the software is not opened, nothing is printed, even it say that the software is running in background and working.

Cons

I am missing an exact and complete handbook in german.

Review Source

Response from Namtuk

August 11, 2021

Thank you for your review.

RS

Ralph S.  
CIO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product"

April 5, 2023

5.0

We use this primarily for managing multiple internet fax email accounts. We are able to print, save or forward incoming faxes and transmission reports based on the criteria we choose. The most recent versions have been very stable, it is mostly a "set it and forget it" application for us.

Pros

It is easy to manage multiple mailboxes and take action on emails based on various criteria.

Cons

On the most recent versions I don't see the live log where it used to be prominent.

Reason for choosing Automatic Email Manager

I did exactly what we were looking for and the cost was very reasonable.

Review Source

Response from Namtuk

April 6, 2023

Thank you for your review, about the live log it is now located under the list of messages, by default it is reduced, click on the link 'Activities'.

Michelle Y.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Useful Automation"

July 28, 2021

5.0

We were thrilled to find a cost effective solution to automate tedious tasks.

Pros

This software saves us valuable time and money by automating process that were once done manually. Once set up it runs in the background and we can focus on more pressing tasks.

Cons

The interface could be a bit more modern but really it matters little since after the set up was done we rarely ever need to access it.

Review Source

Response from Namtuk

July 30, 2021

Thank you for your review.

MM

Matthew M.  
IT Manager  
Wholesale  
Used the software for: 2+ years

### "A great value solution for batch printing."

August 5, 2021

4.0

Positive, it's easy to use and doesn't break the bank.

Pros

We started using this product to print supplier invoices e-mailed to us as attachments. The setup was a breeze and the program offered a welcome solution to our AP team who no longer need to bear the monotony of printing endless e-mail attachments. Now the whole office has started using it as a least-effort approach to printing their e-mail attachments. Based on the time saved vs. price this product gets a thumbs up from the IT department.

Cons

The program does crash sometimes requiring a restart however we do not lose any jobs as they are stored up within the mailbox and begin processing again the next time the program checks in.

Review Source

Response from Namtuk

August 11, 2021

Thank you for your review.

RW

Russell W.  
President  
Entertainment  
Used the software for: 2+ years

### "We depend on it"

August 5, 2021

5.0

Pros

Montors email and prints attachments automatically.

Cons

It's not free? Truly, this product is complete and competent at its intended purpose.

Reason for choosing Automatic Email Manager

After a lengthy search, this was the only product that did exactly what I wanted and at a reasonable price.

Review Source

Response from Namtuk

August 11, 2021

Thank you for your review.

Matthieu A.  
Owner  
Printing  
Used the software for: I used a free trial

### "An indispensable tool"

September 26, 2023

5.0

Pros

the tool allows me to automatically save my invoices in a Hotfolder, which then prints them automatically. It's a huge time-saver for us.

Cons

nothing :) This tool is perfect for us. It's very well thought out and has a lot of great features.

Review Source

SM

Shamila M.  
VP - IT  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great Tool"

September 14, 2021

5.0

Pros

The product solved a problem faced by our organization. We use it at the security gate to manage email traffic on a PC that do not have email access. We have it setup in the office monitoring emails and automatically printing the emails to a remote printer at the gate. Perfect solution!! Made me look like a hero!! So grateful for this product.

Cons

None that I can think of. It was easy to use.

Review Source

Response from Namtuk

September 15, 2021

Thank you, hero ;)

HM

Hector M.  
IT  
Wholesale  
Used the software for: 2+ years

### "Namtuk - Automatic Email Manager "

August 2, 2021

5.0

I've been using the software for many years. I must say this application is Solid and Reliable.

Pros

Reliable, Flexible and has excellent features.

Cons

I am completely satisfied with this software.

Review Source

Response from Namtuk

August 3, 2021

Thank you very much.

RL

Roberto L.  
Coordinador de Sistemas  
Hospitality  
Used the software for: 2+ years

### "Excelente soporte pos venta y soporte técnico "

November 24, 2021

5.0

Pros

software hace lo que indica en su pagina, muy funcional para lo que nosotros ocupamos y el soporte técnico es muy eficiente

Cons

ninguno, el software es muy bueno y el soporte es excelente

Review Source

Response from Namtuk

November 26, 2021

Thank you very much.

PE

Pierre E.  
CEO  
Design  
Used the software for: 2+ years

### "Do the job"

August 16, 2021

5.0

Pros

Easy to use and simply. Good hotline and support.

Cons

Some little bugs and too much updates to do.

Review Source

Response from Namtuk

August 18, 2021

We are sorry about the updates, but there is around 1 every 2 months (except in case of emergency). Thank you for your review.

PL

Paul L.  
Practice Principal  
Accounting  
Used the software for: Less than 6 months

### "A nearly best-kept secret"

July 28, 2021

5.0

A very cost-effective and very easy to use application that allows me to switch off my email service and to easily identify what needs my immediate attention and what can be deferred or delegated to others.

Pros

Nice to have the ability to automatically print incoming emails and attachments when the email app is closed. Even better is the ability to automatically save incoming emails and attachments as a pdf and record incoming work from clients. Best of all is the ability to automatically move incoming emails and attachments to other folders, so the inbox is not inundated with email.

Cons

Some more editing choices on the default template.

Review Source

Response from Namtuk

July 29, 2021

Thank you for your review.

BL

Bill L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Wow... Have been looking for this for a long time."

August 9, 2021

5.0

VERY VERY positive. It WORKS... Lots of other programs claim to work but this one has improved our client response time... GREAT work.!!

Pros

The ability to check various emails and response unique for each activity is critical for our business. Previously I had been using a self developed email reading program.. Was to much to maintain. This product went into production very easily... Once I kinda got the architecture it seems to make sense.

Cons

A couple of the features were kinda hidden.. Had to contact support to get the answer. BTW support was fantastic..

Review Source

Response from Namtuk

August 12, 2021

Thank you very much for your review.

AB

Andre B.  
MD  
Program Development  
Used the software for: Less than 6 months

### "Top product"

August 2, 2021

3.0

Top!

Pros

Easy usability, running in background on Windows Server

Cons

Nothing specific, may be the User Interface is slightly overloaded

Review Source

Response from Namtuk

August 4, 2021

A new interface is coming in some months ;) Thank you for your review

DA

Dan A.  
Manager  
Entertainment  
Used the software for: I used a free trial

### "Easy setup to print Gmail attachments"

March 13, 2022

5.0

Pros

Easy to download, install and get up and running in minutes. Great for anyone to use, no need to be a programmer to figure out rules and actions.

Cons

I wish the price point was a bit lower - the CAD to US exchange rate is rough :)

Review Source

JH

Joseph H.  
Network Administrator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent and streamlined application functionality."

August 5, 2021

5.0

Pros

It works beautifully and is easy to implement.

Cons

Nothing, it works nicely. I would recommend it to others.

Review Source

Response from Namtuk

August 11, 2021

Thank you for your review.

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