# MOGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MOGO the right Dental solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/reviews --- MOGO 4.4 (59) [View alternatives](https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 12th, 2025 # Reviews of MOGO Ease of use 4.3 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Abby S. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Mogo" September 5, 2019 5.0 We have been using MOGO for over 10 years. Originally we used the server edition but have switched to the cloud recently and we have been very pleased. The remote login option is great for bad weather days! The technical support services have been wonderful in helping with any questions or problems we have encountered. Pros The best part about MOGO is how easy it is to use. If you hover the curser over any button, it tells you what it does! Training is a breeze. Cons I have no complaints about the software. It is continually being updated and new options appear with every update. Alternatives considered [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing MOGO We decided to go with MOGO because of the ease of transition, wonderful customer service and cost. Review Source DT David T. Director, Dental Faculty Practice Higher Education Used the software for: 2+ years ### "I have been a MOGO customer for over 20 years. That should say it all!" October 26, 2017 5.0 It served me very well for over 20 years. Although I recently sold my practice, I still recommend this software highly to the students I teach in my practice management courses at UMKC. Pros First of all, MOGO is very intuitive to learn and use. It opens with a list of every patient, similar to a Rolodex. All of the functions of the program are accessible from this starting point. The letter writing and template creation capability is one of the hallmarks of their software. I am very familiar with other popular brands of dental practice management software and what takes one keystroke with MOGO, typically requires multiple steps with competitors. I have always found their customer service department and reps to be friendly, knowledgeable, and willing to stay with you until your question is answered to your satisfaction. Another aspect of their business model that I have found to be most beneficial is their willingness to listen to my suggestions and sometimes incorporate my ideas to enhance their product in a future upgrade. I have had MOGO transfer data from another software system and convert it to a MOGO platform and never experienced any major issues. Finally, if you compare the price you pay for MOGO software and service with other leading competitors, you will save money with MOGO and own a superior product. MOGO is easy to use, the program encompasses every imaginable feature, the company employs great people, and it can be purchased for a reasonable cost. Don't waste too much time exploring other options. You will not be disappointed with MOGO! Cons There are not many things that fall into this category in my experience with MOGO over 20+ years. As with any software program, new versions sometimes have programming bugs that have not been completely worked out yet. Although it is frustrating at the time, MOGO technical support has always been very helpful and getting any glitches corrected ASAP. Review Source LL Lily L. Office Manager Medical Practice Used the software for: 2+ years ### "Needs better support and features" August 29, 2016 2.5 Pros We have been using it for 15 years. The product is relatively easy to learn if you've used other major dental practice management programs. Cons We have used MOGO for 15 years. We originally used it because the doctor had used it in another practice where he worked for 3 years prior and was comfortable with the software. However, the company does not stay up to date in developing new features for the product. The treatment plan presentation format is not as customer friendly as other programs. Additionally, the upgrade process can be a nightmare when you are required frequently to upgrade the software. We like to purchase upgrades when there are useful new features being added. We do pay for annual tech support even if we are not upgrading to a new version. However, even if there are no useful new features being added, we are required to pay for an upgrade because whenever we report problems to the tech support team, their answer is "We can't help you because you are on the older version." Hence, be prepared to pay two fees all the time, the tech support and the software upgrade. They also only provide support from 9 am - 5:30 pm. They have very few tech support providers and so half the time you will have to leave a message on an answering machine and hope they call you back soon. Also, when they need to escalate the issue to "programmers" the programmer comes in around 11 am and still leaves at 5:30 pm. Review Source CF Corinne F. Office Manager / Financial Coordinator Used the software for: 2+ years ### "MOGO has worked well for our office over the past 10+ yrs. The support team has been great! " March 15, 2018 4.0 Pros All the customizable features, reports, colors and settings. The charts are great and colorful. Importing x-rays and documents is a very simple process. Searching for a patient on the lookup list is easy since you can search by any information you have in any column. (i.e. patient phone number, or first name) . The schedule is easy to read and customize. The electronic claims features and being able to check the to do list to make sure none were missed. Cons That only one person can access the transaction screen at a time - for example, the hygienist wants to access it for dating the treatment and doing her notes, but cannot as the receptionist has it open to collect payment. Also if I want to make a treatment plan and print it, and the receptionist wants in there to complete a transaction, only one of us can work in there at a time. Also would like to have a local support available for in office training. We have never had in office training in our office. We've had to figure it out by the training videos and trial & error, and some tips along the way. We know that there are a lot more features that we could use and enjoy if someone could come and walk us through the steps and answer all the questions we have about using those features. Many of the training videos are outdated, though I have noticed new ones in the past year. I wish the statements could be more customizable by individual. (like choosing a separate address to send it to instead of the family head, or in cases of children of divorced parents being able to generate and customize statements for both sets of parents). What messages to include for that individual to print and better explain the billing, etc. When I want to print a receipt, I have to go through 4 prompts to get a receipt to print. Review Source DT David T. owner/periodontist Used the software for: ### "As a 20 year user of MOGO software my advice is this, "look no further, you have found the best!" " June 11, 2015 5.0 Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways. The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO. In tech support, you can usually reach someone immediately who can assist you with a successful resolution of your issue on the spot. Although I don't have much need for technical help after being a user for 20 years, when I do I can count on the same people and they have never disappointed me. There are no dumb questions or insignificant concerns at MOGO. The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler. I would encourage anyone shopping for dental management software to compare all the major brands. But when you consider initial and on-going costs, ease of use, customer support, innovation, safety of data, and the ability to deal with the most experienced programmers and staff around, I think you will also find MOGO to be a great choice. Don't take my word for it. Call MOGO and ask if you can try out the entire program on a trial basis. I doubt if you will want to return it! Review Source Response from MOGO July 20, 2015 Doctor Thein, Thank you for all of your kind words! It is because of clients such as yourself that Mogo has been able to strategically plan, develop and execute key features in the Mogo dental software, since 1983. It has been a pleasure serving you with your dental software needs for the last 20 years, your loyalty to Mogo is greatly appreciated! We strive to provide Dentists and Specialists the most comprehensive dental software and we are glad to hear that the program has benefited you and your clinic is so many ways. As always, do not hesitate to contact us with any questions, concerns or comments-we love hearing from you! All the Best, Team Mogo 800-944-6646 www.mogo.com www.facebook.com/mogodentalsoftware LR Larry R. Dentist/owner Used the software for: 2+ years ### "Wow- Incredible customer Support!" August 17, 2016 5.0 I been a customer for 20 years and very rarely had any problems with Mogo. It has been a reliable partner in my dental practice! But after an employee carelessly opened a malicious attachment in an email I found the real value of this software. It's state of the art encryption protected all my data! Matt and the entire customer support team confidently lead me through this horrifying experience. This experience convinced me to switch to Mogo's Cloud Based Program. WOW the transition was seamless ,and was back in business in 1 day. Thank you MOGO! Pros Mogo offer you a real complete system! For a very fair monthly fee you get the complete program. Over the years I have research many other programs , but I always stayed with Mogo. Now that I am on the Mogo Cloud I no longer need to service and buy servers. This will be a great savings in my practice . I was quite surprised how well the program works on the cloud, my staff and myself all agree it is even faster then when we used a local server.The program integrates well with my other technologies, digital radiography and 3-D intraoral scanning. Cons In general I have no real complaints with this software. I have researched and tested many other programs,there are things I liked better on some other programs. However as a total package for the money I have found no greater complete package. Review Source MM Matthew M. Technology Specialist Hospital & Health Care Used the software for: 6-12 months ### "Transforming. Secure seamless access to all of our offices from anywhere. " August 3, 2017 4.0 Being able to master our 4 locations in one software program has been wonderful. Pros I like that it is cloud based and client driven. It's easily installed, easily maintained, and updates are painless. It's reduced our costs all across the bored as we are not bound to certain types of computers or hardware anymore, the subscription price is very reasonable, and we no longer have to pay for expensive cloud based backup for a non cloud based product. Everything can be customized. Support is decent and the company treats you like a business partner, not just another customer. Cons The training and help modules. I was not impressed with the online only training that ended up dealing with tangential scenarios instead of actually showing us how to do things like set up the schedule with colors, or set up the recall system to not have duplicate entries. I feel that we learned nothing from the training, and had to learn everything on the fly either by figuring it out or working with support personal who didn't always understand what we were trying to do or why. I was really disappointed to learn there are no written manuals or guides. All support is either phone based or you tube video based and the videos never cover more than basic set up for routine scenarios. I am also a bit disappointed with the quality. I have noticed that some of the error messages and screen prompts have typos and spelling errors in them. Not the most professional in my opinion. Review Source DT David T. Dentist Medical Practice Used the software for: 2+ years ### "As a 20 year user of MOGO software my advice is , "look no further"" January 28, 2016 5.0 Pros Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways. The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO. The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler. Cons N/A. I don't have any negative comments at this time. Review Source RK Roxanne K. Office Manager Used the software for: 2+ years ### "Look No Further!! All In One Software!!" October 19, 2017 5.0 Pros Mogo cloud has helped our offices run efficiently over the last few years. We pitched our servers and no longer need to worry about all of the server issues we had. The cloud allows us to access MOGO from almost anywhere with internet connection. We were able to design our own medical history form and use it online for patients to complete. I feel that MOGO is always on top of being ahead of technology with new features and updates. I can generate any type of report for across all offices and see critical financial numbers on one screen. Running multiple offices on the cloud is simple because we can access MOGO from anywhere. Learning MOGO was easy for our office staff, there are training videos in the program for us to watch 24/7. If we have questions it is easy to reach a tech at MOGO and they have always been courteous and helpful. Review Source TC Teresa C. dentist Hospital & Health Care Used the software for: 2+ years ### "MOGO Cloud" September 6, 2019 4.0 Simple to learn program with great support. Pros Monthly payments instead of a huge threatening amount due at the beginning or end of year, never knowing what it will be or how to come up with it. Assurance that our patients privacy is protected and HIPPA policy is protected. Love the text, email confirmation capabilities!! Cons The program is slower than before. Sometimes the text confirmation holds up the computer program so I can not work with my patients. The monthly reminder is too extreme and does not listen when I ask it to remind me the next day. Reason for choosing MOGO We already are familiar with it. Review Source JN John N. Used the software for: ### "We have been using Mogo for 20 years and are very pleased with the software!" July 29, 2015 5.0 We have been using Mogo for 20 years and are very pleased with the software. We plan to stay with Mogo because this program is constantly evolving to meet the demands of a modern dental practice. Such innovation has helped us maintain a fluid, consistent operation. As with all software, it has some glitches, but these small issues are resolved with updates. Moreover, Mogo's technical support is great. They can work remotely to fix issues quickly, which is something we really appreciate. Great work, Team Mogo! Review Source Response from MOGO August 4, 2015 20 years speaks for itself, thank you for being loyal to Mogo Dental Software. It is only because of you that we are able to uphold our integrity and continue to evolve through all of these 30+ years- not only as an dental software company however a contributor to the dental community. Mogo has been owned by one individual owner all of these years and through his vision we have been able to stay above the technology curve! Our priorities remain the same: excellent customer service, helpful and punctual technical support and placing our clients as #1 ALWAYS! We are ecstatic to hear that our efforts are recognized, through your wonderful compliment, in regards to our technical support team. Thank you again for your kind words, we look forward to another 20 years! PG Phil G. Dentist Used the software for: ### "Great practice management software " March 11, 2016 5.0 Our office has been using MOGO for over 20 years. We have found the software to be intuitive and very user friendly. As a smaller company, the MOGO staff is always responsive to our recommendations and is willing to incorporate user suggestions in future updates. The staff was very accommodating to our schedule during a recent staff training session. Thank you to Ming and the whole MOGO team. Review Source Response from MOGO March 21, 2016 Dr. Girgis, Thank you for the fabulous review! We are a smaller company and that allows us to have a much more personable relationship with our clients! We have the capability to really listen to our clients and incorporate valuable features into our program, through the feedback we receive. Since 1983, we have been able to listen to our clients recommendations and do exactly what you had mentioned-incorporate user suggestions! This is the reason why we have advanced features built into MOGO which are stable and help you to manage your clinic without the additional costs! Thank you for choosing MOGO as your dental software and thank you also for giving us the opportunity to service you with the most advanced dental software for over 20 years! Please do not hesitate to contact us if you need assistance or just to say hello (800)944-6646. Take Care! RBS R BENJAMIN S. PRESIDENT Used the software for: ### "When Mogo went Cloud, they did it right" March 24, 2016 5.0 The amount of features and services found within the Mogo software can compete with or exceed any major dental software program. Mogo is unique in that their company does not nickel and dime for each added software feature such as text and email appointment confirmation or monthly Xray fees. Our office has been with Mogo for close to 30 years. Their have been some frustrating times for our office as Mogo was adding new features through the years. However, when Mogo went cloud, we have seen almost all features of the software work better. We have two offices that can conveniently link to the same cloud database and we can rest assured that should we have a computer virus or other catastrophe, all our data is securely saved offsite. We can also log into our Mogo program from anywhere, and I am excited to learn of the ability to add a Mogo app to my phone in the near future. I am very pleased that Mogo is always looking to improve. I practice the same way, and only want to work with a company that will move forward with technology to position it's clients to be at the forefront of modern dentistry. Review Source NS Natalie S. manager Used the software for: Less than 6 months ### "Trey has gone above and beyond to help!" August 5, 2017 5.0 Pros Very user-friendly. Helps daily tasks get done in a time-efficient manner. I'm looking forward to learning so much more! The software is well built, Not much was left out. Review Source Response from MOGO August 7, 2017 Thank you for your feedback Natalie! We are glad that Trey was able to assist you from our technical support department. We will be sure to let him know that you mentioned him in your review and to recognize him for his "above and beyond," service. MOGO provides resources throughout the program to help you with daily tasks and to stay organized. We pride ourselves on 34 years of development and also our focus on customer service. Please don't hesitate to contact us if you have any more questions in the future, we would love to help! Take Care and thank you again for your feedback. EM Evelina M. Office Manager Used the software for: ### "Great customer service with prompt response on technical support issues." January 20, 2016 5.0 I have found the technical support personnel at MOGO to be very prompt in their response time. They were patient with me and their knowledge of navigating the software allowed for minimal lost time in problem solving. They were always courteous and took a genuine interest in making our office as efficient as possible. Review Source Response from MOGO February 1, 2016 Evelina, We are blushing, thank you for your darling comments about our service team! Remember, if you are ever tied up and can't call our technical support department, feel free to email us your inquiry! support@mogo.com We understand that sometimes email isn't an option, you can continue to call us at 800-944-6646. On the behalf of MOGO Inc., we appreciate your feedback and will continue to exceed your expectations. Take care and talk to you soon! GT Greg T. Owner Used the software for: ### "Fantastic effort on the part of customer service and programming" February 18, 2016 5.0 I have been a MOGO user for over 20 years. I have been extremely satisfied with the software but recently I had an opportunity to really see how helpful technical support could be. I had a special request from my accountant for a spreadsheet that normally couldn't be run on the current software due to it's size and complexity. I spoke with Julie in customer service and she explained the situation but offered to speak with one of the programmers to see if my spreadsheet could be created. As it turned out, it could and the spreadsheet was created by MOGO remotely accessing my server, all in a very timely fashion. Had it not been for Julie in customer support, none of this would have happened. Review Source DB Denise B. Office Manager Medical Practice Used the software for: Less than 6 months ### "Office Manager" November 2, 2016 5.0 Our office would recommend the Cloud Seamless. We recently had a huge computer crash and Matthew Koester with MOGO was a great help as well as we find MOGO user friendly. MOGO was great in all the help with the conversion. Pros Very User friendly and great company support when needed Cons Review Source SA Shawnte A. Front Office Used the software for: ### "Simply and easy to navigate " May 25, 2016 5.0 We selected not to continue with support for many years. Due to several improvements with the program we decided to renew our contract... WOW!! so, happy we did!! Matt was great walking us though the update and program as well as many of the customer support team. Thank you for being there at the right time!! We are now very satisfied with the software performance. Review Source JT JT T. Technician Used the software for: Less than 6 months ### "Received remote support from rep who was extremely polite and very knowledgeable!" March 8, 2018 5.0 Pros Mogo has been reliable in the sense that you know what you're getting and has great customization options. The support staff have always been very professional when the inevitable issue does arise, it's great to know there is someone to reach out to who is ready to help at a moments notice. Cons The whole automatic cloud feature deployment was a little confusing at first however was easy enough to manage. Review Source SY Sarah Y. RDH Hospital & Health Care Used the software for: 1-2 years ### "It has come a long way" November 3, 2018 4.0 We used to say that we were having a terrible "MOgraine" all day but now it is working quite well. Date I say I might even like it. Pros I like how I can create multiple treatment plan options very easily. I also like how easily I can review chart notes for the day very quickly without having to click through multiple screens. Their software specialists were very eager to improve their product and were very open to suggestions. Changes were made quickly once requested. Cons When we first started with the software, training was lacking as well as basic functionality. It didn't have a medical history without a patient going online and creating a new one each time they came it. It was really a mess. It could still use a few tweaks especially in the insurance estimates and the integration with schick xray sensors but again, their software team is very willing to work with you to improve the product. Review Source VG Vincent G. Dentist/ Owner Medical Practice Used the software for: 2+ years ### "Highly recommend Mogo Azure" September 3, 2019 5.0 I am pleased with being able to access the Mogo software remotely from any computer, without needing my office server. This is convenient if I need to access a patient record after hours from my home. Also, they have a very reliable backup to their Cloud, so I don't need to worry about doing a daily manual backup or worry about a virus attacking my system. My overall experience with Mogo Azure is highly positive! Pros I have used Mogo for over 15 years. The program is very easy to use. The technical support staff is excellent. They are very reliable, and they promptly return my calls. I recently upgraded to the Mogo Cloud service, which was a smooth transition. I am glad that I switched to their cloud service because recently my server was hit with a ransomware virus that accessed my system through my backup company's servers. The Mogo Cloud prevented the hackers from getting to my patient information on my Mogo program! I absolutely recommend Mogo for their Cloud protection and for their incredible technical support! Cons Mogo has a lot of information that takes some initial time to learn. We are now very comfortable with the program because we have determined which program components work best at my office. Technical support was very helpful with my staff as we initially learned their program. Review Source BB Becky B. Insurance Claims Director Used the software for: 2+ years ### "Knowledgeable " August 10, 2017 4.0 Pros The ease of putting information. I like how you can easily move the treatment plan around. Very user friendly. Trey is highly skilled and professional. very helpful. Cons I was not really impressed with the online training, maybe more written manuals. Need to know more about the backup for mogo cloud on the data. Review Source Response from MOGO August 10, 2017 Hello Becky, Thank you for taking time out of your busy day to review MOGO. We put great emphasis on the development of our treatment planning suite, great to hear that you are enjoying the features! Trey has been a rock star member of our technical team, we will make sure to let him know that you found his troubleshooting very helpful in technical support. We want to make sure we can answer all of your questions about the back up asap, you will be hearing from our team in a few minutes here. Thanks again for your feedback! JW Jean W. Dentist Hospital & Health Care Used the software for: 2+ years ### "Mogo Azure (Cloud based) is the worst program ever for dentists" October 14, 2020 1.0 Pros Nothing. I don't like anything about this program. Dentrix or Eaglesoft would be a better choice. Cons We updated to the cloud based software this year. It has been a huge headache. The response time for even just opening a patient chart is absurd. It takes several mouse clicks to even make an appointment or enter in treatment. Very little is intuitive. Mogo will also randomly get stuck and shut down multiple times a day. Do not buy this software for a dental office. I dread coming to work because I have to use Mogo. Review Source RH Rebecca H. Dental Hygienist Used the software for: 2+ years ### "We have been a Mogo client since the early 1990's and are very happy with it's evolution." June 14, 2017 5.0 Pros We love the ease of use most of all. Things are clearly defined when searching for them. Another importance to us is support. Whenever we have a technical issue someone is very prompt in returning our call and efficient in solving the issue. We also purchased a product that was not compatible with the Mogo program and they did everything they could including writing a new program to ensure our satisfaction!! We recently installed the new version of MOGO and it was the easiest it has ever been. We usually have to call to get assistance and for the first time ever I was able to complete the process without assistance from an IT person or the assistance of the MOGO IT department!!!! Way to go MOGO!!! Review Source KL Karen L. Hygienist Used the software for: 2+ years ### "Awesome Technical Support!" October 19, 2017 5.0 10 Start Technical Support Pros 3\. Using MOGO cloud at all of our locations has been an amazing experience. If I can give MOGO's technical support department 10 stars, I would. They are always professional and help me with any questions I have in a timely manner. It's nice to call in and recognize the same names and voices on the other end also. The software is user friendly, easy to navigate and learn. My favorite features are the built-in email suite, electronic claims, signing consent forms electronically and the online forms for patients. The word processor in MOGO helps me create custom letters and consent forms with our office logo on them, super fancy! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.