# FreJun Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FreJun the right Call Recording solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews --- FreJun 4.8 (82) [View alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of FreJun Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews DJ Deepika Reddy J Head of Central FunctionsHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work.“ May 15, 2026 Nandini B Analyst/HR RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.“ December 13, 2022 SRUTHI K Business Development ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The mobile application is user friendly.“ May 5, 2026 vp vamsi krishna p Senior talent aquisitionInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “there is no message sending option which candidates cannot send normal messages other than whatsapp messages“ June 18, 2022 NK Nitin K Business Development ExecutiveFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Automated call recording of each call and call accounting is the most liked features of the software.“ April 4, 2023 UH Umair H Sr ExecutiveHuman Resources, 201 - 500 employeesUsed the software for: 6-12 months. “no name feature for a callback makes it tough to track candidate on runtime basis“ June 20, 2022 rr rajesh r Business Development ExecutiveAccounting, 201 - 500 employeesUsed the software for: Less than 6 months. “Call recordings are very useful to keep the track of the conversation with a client.- For privacy purpose it is best that we dont have to share our personal number with a client.“ April 1, 2023 MR Monisha R Research Associate Staffing and Recruiting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Individual dashboard for daily call timing is not available.“ September 6, 2022 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayushi S. Senior sales manager Consumer Services Used the software for: 2+ years ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" May 8, 2026 5.0 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Switched from [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) It had too much network issues and click to call integration problems. Review Source SF Sakina F. Customer Success Specialist Information Technology and Services Used the software for: Less than 6 months ### "Frejun makes calling and tracking customer interactions incredibly easy," June 7, 2026 5.0 My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Pros What I like most about FreJun is its simplicity and efficiency in managing business communications. The platform makes calling and tracking customer interactions incredibly easy, helping teams stay organized and productive. Its seamless integration with CRM systems ensures that all call records and customer information are accessible in one place, reducing manual work and saving valuable time. Cons Its Shows Spam number when we call from frejun one only think which can cause delay in our work, Rest is good to go. Review Source YRC Yash Raj C. Recruiter Human Resources Used the software for: 6-12 months ### "FreJun" June 20, 2022 3.0 Experience is good and the only thing to upgrade is its User experience Pros In my opinion call recording and a database thing is very good Cons the bug in which when I use my ATS and if I press enter an automatic call happend Review Source MS Muskan S. Customer success specialist Restaurants Used the software for: 1-2 years ### "Frejun helps me in daily calls." June 6, 2026 5.0 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source HP Hetvee P. Customer Success Specialist Food & Beverages Used the software for: 1-2 years ### "Product scalability " June 5, 2026 5.0 Really good and satisfied with the not only few features but overall product . Extremely helpful and time saving Pros Dashboard and call recording is really helpful and saving a lot of time of searching a call recording whenever it is needed Cons Nothing as such . the product is really helpful and there are no such things that are to be considered as Cons Review Source AM Anmol M. Head- Performance Marketing Education Management Used the software for: Less than 6 months ### "Lead Qualification and Funnel review" May 2, 2026 5.0 It is a very helpful platform for lead qualification calling. Recording of calls help us review in detail later. Reporting and segmentation of quality of leads also becomes simple. Pros Smooth calling interface. Lead qualification and segregation of lead type becomes easier with the pre existing options. Report generation Cons There are few moments when the calls do not get triggered. It requires manual effort to trigger the same. Review Source DRJ Deepika Reddy J. Head of Central Functions Health, Wellness and Fitness Used the software for: Less than 6 months ### "Frejun is by-far the best communication product" May 15, 2026 5.0 My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind. Cons Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience. Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: Less than 6 months ### "A User Friendly Application for Outbound call activity" May 5, 2026 5.0 Great. Pros The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity. Cons Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better Review Source Yashashwi S. Recruitment Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Convenient " June 19, 2022 5.0 I had a positive experience using Frejun,Always thought of using this king of application as it keeps record and track of ppl connected with officially ,in a proper manner . Pros Easy of use,you just need to copy the number from the particular portal to paste and give a call straightaway. Cons As anyone calls back on the same number ,your phone will not give the identity of the person calling but would state frejun's number ,but on the software instead as a cover it has the name of the person that we would've saved earlier. Review Source Nandini B. Analyst/HR Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "FreJun is good and helpful application to use and to maintain all our data records." December 13, 2022 5.0 My overall experience with FreJun is really good because it helps me in keeping records of all my candidates and also for future purpose it is very helpful. Pros The most likely features of FreJun is - It records all the calls so if required we can listen all old data recording also and it is helpful in keeping track of all candidate contact numbers as well. Cons The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly. Review Source TB Tarunavikas B. Associate Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Frejun Review - Antal" October 17, 2022 5.0 I had a good and a useful experience with Frejun so far and definitely would recommend to others to use the same. Pros The call recording and call tracking metrics are quite useful as it allows us to keep track of conversations and enables us to work more n our KPI Cons A few glitches at times is something that can be resolved in the near future. Review Source cF carol F. Technical Recruiter Human Resources Used the software for: 1-2 years ### "Good product " July 16, 2022 4.0 good experience Pros good for tracking call records and good connectivity Cons Takes time to connect to call on the phone Review Source AS Avadh S. BDE Financial Services Used the software for: 6-12 months ### "Frejun is helpful" April 7, 2023 5.0 Pros I used frejun for call recordings, logs. Cons There is nothing dislike about frejun. Review Source DS Divya S. IT Recruiter Human Resources Used the software for: 6-12 months ### "Frejun is a good product,easy to use," December 14, 2022 5.0 Good. Pros It helps in tracking the calls . it helps in keep call recording, Highly secure Cons It helps in tracking the calls,There is nothing to dislike everything is good Review Source AT Asmita T. Associate Consultant Human Resources Used the software for: 6-12 months ### "FreJun Review" September 7, 2022 4.0 Pros It's good for Call Recording and tracking Cons Don't want to comment as its good all of us Review Source UH Umair H. Sr Executive Human Resources Used the software for: 6-12 months ### "Good for training and learning purpose. " June 20, 2022 5.0 Pros Recording feature and call tracking feature of Frejun Cons no name feature for a callback makes it tough to track candidate on runtime basis Review Source SR Saranya R. HR Manager Staffing and Recruiting Used the software for: 6-12 months ### "Supportive for calls and recording with quality. " September 7, 2022 4.0 Its benefited to employees and easy go. Pros Yes- Product is easy to use and happy with the service and quality and in solving the queries shortly and supporting us. Cons Good with the software and recommend to sort the issue on call recordings when it is not captured sometimes. Review Source OP Oormila P. HR Operations Human Resources Used the software for: 6-12 months ### "FreJun Review" May 25, 2022 5.0 Pros Ease of usage. No time delay. All in all good product. Cons It would be better if we have an option to filter out the answered calls Review Source SS Sona S. HR Operations Executive Information Technology and Services Used the software for: 6-12 months ### "Feedback" May 25, 2022 4.0 Pros The calling part.. No need to dial the number, its quite convenient for us Cons The answered calls filter option got taken out, that wasn't a good move Review Source AT Aparna T. Requirement Consultant Human Resources Used the software for: 6-12 months ### "Good Product with nice features" May 24, 2022 4.0 Good Pros Easy to make calls and has search with different options Cons For answered calls we have to take a log. It should be available there itself. Review Source DB Dolly B. Research Associate Human Resources Used the software for: Less than 6 months ### "Absolutely Great!" June 7, 2022 4.0 Great! Would recommend Pros Useful in making calls and recording the calls. You can easily keep track on all your calls . Cons It hangs for sometime but overall everything is great. Review Source BB Balaraju B. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Friendly Resource for Entrepreneurs justify your unlimited network " May 24, 2022 5.0 We have completely eliminated call center issues, Loved the easy working approach Pros Frejun crome extention system is very easy , for website and admin panal integration Cons Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs Review Source AK Anu K. Senior Analyst Human Resources Used the software for: Less than 6 months ### "Frejun Good App- Flexible to track all records" December 16, 2022 5.0 Good option to go. Pros helpfull for Tracking and Call Recording Cons Comment options -- Call out come is not necessary Review Source GK Gulshan K. Marketing executive Financial Services Used the software for: Less than 6 months ### "frejun review" March 31, 2023 5.0 Pros handy, easy to use, friendly interface, Cons there are no regular updates to an individual to have more ease in work. Review Source sC shailu C. Business development executive Information Technology and Services Used the software for: Less than 6 months ### "Frejun review" April 6, 2023 5.0 Pros its a good software easy to use // good support system Cons there is nothing to dislike about frejun // Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.