--- title: "FreJun Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FreJun the right Inside Sales solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- FreJun 4.7 (91) [View alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of FreJun Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SM Shashank M Business Development ConsultantBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: Less than 6 months. “Its interface is simple and convenient for sales teams, making it easier to manage daily calling activities and monitor performance. While there are occasional call connectivity issues and some scope for improvement in reporting and customization, these do not significantly affect the overall experience.“ August 31, 2026 RP Rupesh P Business ConsultantEducation Management, 201 - 500 employeesUsed the software for: 6-12 months. “Some time the calls get disconnected mostly in browser calling option.“ August 27, 2026 BJ Binni J Sales specialistFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 12, 2026 SG Shreya G Human Resource GeneralistHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Only sometimes the callback features don't work that rarely.“ June 15, 2026 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 6, 2026 Nandini B Analyst/HR RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.“ December 13, 2022 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes.“ June 6, 2026 vp vamsi krishna p Senior talent aquisitionInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “there is no message sending option which candidates cannot send normal messages other than whatsapp messages“ June 18, 2022 ## Showing most helpful reviews Showing 1-25 of 91 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Sr. HR Consultant Used the software for: 3-5 years ### "Happy with Frejun " October 15, 2026 4.0 Overall, the experience has been good. Issues are resolved quickly, and the system works smoothly most of the time. Pros Easy to use, especially since it eliminates the need to share our personal phone numbers with anyone. Cons Sometimes, we experience connectivity issues and may not receive notifications when someone tries to contact us. Review Source R Reviewer Chief Executive Officer Used the software for: 1-3 years ### "Value for Money Relationship " October 12, 2026 4.0 We value the relationship for the kind of Customer Support we’ve been getting now. Effective Customer Support Team Pros Value for Money Customer Support Call Management Reasonable cost of Services Effective Admin Panel Cons Sometimes in past it was difficult to get to the crux of Problem we were facing due communication issues, it’s a lot improved now Review Source Harshita K. Sales Used the software for: Less than 1 year ### "Great Customer Support and a Team That Truly Takes Ownership" October 8, 2026 4.0 Our overall experience with FreJun has been very positive. We did face some challenges during the initial setup, particularly with network connectivity, number quality, and integration, but the support we received made a huge difference. The FreJun team was extremely responsive and proactive in helping us get everything sorted. They followed up regularly, arranged calls whenever needed, and worked quickly to resolve our concerns. We were able to get properly set up within a week, which was impressive given the issues we faced initially. A special appreciation to the entire FreJun team for being so supportive and involved throughout the process. Their willingness to take ownership and continuously check in with us really stood out. Overall, while the initial experience had some challenges, the customer support and the team's commitment to helping us made the overall experience a very good one. Pros What I liked most about FreJun was the exceptional customer support and customer success experience. The team was extremely responsive, proactive, and genuinely committed to solving our problems. \[sensitive content hidden\] and the entire team were always available to help and would even arrange same-day calls whenever we faced an issue. They consistently followed up to make sure everything was working well, which made a huge difference in our overall experience. Cons The initial setup was a little challenging, particularly around network connectivity, number quality, and integration. We faced a few issues when we first started using FreJun, which was frustrating at the time. However, the team was very responsive in addressing these concerns, and most of the issues were resolved quickly. Review Source Shashank M. Business Development Consultant Used the software for: Less than 1 year ### "A Simple and Efficient Sales Calling Platform" September 1, 2026 5.0 Overall, my experience with FreJun has been positive. The platform is easy to use and helps streamline the calling process, track conversations, and maintain call records efficiently. Its interface is simple and convenient for sales teams, making it easier to manage daily calling activities and monitor performance. While there are occasional call connectivity issues and some scope for improvement in reporting and customization, these do not significantly affect the overall experience. FreJun has helped make the sales calling process more organized and efficient, and with further improvements in stability and advanced features, it could become an even more effective sales tool. Pros One area that could be improved is the occasional call connectivity and stability issues. At times, calls may take longer to connect or experience minor interruptions, which can affect the overall calling experience. The reporting and analytics features could also be made more customizable, allowing users to view and filter data according to specific sales requirements. Additionally, a few advanced features could be made more intuitive for new users. Overall, FreJun is a useful platform, but improving call reliability, customization, and ease of navigation would make the user experience even better. Review Source Rupesh P. Business Consultant Used the software for: Less than 1 year ### "Best calling software " August 31, 2026 4.0 Over all experience is good. Easy to use with accurate data on screen. Filters to check entire data with recordings. Pros User-friendly Dashboard. Interface is easy to access. Accurate data on real time basis. Inbound call option. Cons Some time the calls get disconnected mostly in browser calling option. There is a lag while while we are having a conversation sometimes. Review Source R Reviewer Operations Executive Used the software for: 1-3 years ### "Smooth Working of Frejun " August 11, 2026 4.0 My organisations overall experience is also amazing . Support is co-operative and team is really amazing to solve problem anytime. Pros i like most is that as it's very user friendly and smooth, the support service is very nice and co-orporative . Cons that there is a problem of duplicate leads. If the cotact is not having country code then it will create Duplicate leads in the CR. Review Source Shakeela Bano I. Telecaller. Used the software for: Less than 1 year ### "Reliable Business Calling Platform That Boosts Team Productivity." August 4, 2026 5.0 My overall experience with FreJun has been excellent. It has streamlined our calling process, improved team productivity, and provided valuable call insights. The platform is easy to use, reliable, and has significantly enhanced our communication workflow. Pros What I like most about FreJun is its ease of use and the way it simplifies business communication. Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. Cons Nothing as such as I like FreJun's user-friendly interface, seamless CRM integration, call recording, and real-time analytics. It automates many manual tasks, saves time, and makes managing business calls much more efficient. Review Source Shreya G. Human Resource Generalist Used the software for: 1-3 years ### "Best calling app for HR" June 18, 2026 5.0 Our overall experience with Frejun has been smooth and productive. As a talent team managing a high volume of candidate calls daily, having a reliable calling platform is essential — and Frejun delivers on that front consistently. Pros Frejun has been a reliable calling tool for our team's day-to-day hiring operations. Two features that stand out the most are Click to Call and Browser Calling Cons Nothing as such. Everything is great. Only sometimes the callback features don't work that rarely. Otherwise it is good. Review Source R Reviewer Sales specialist Used the software for: 1-3 years ### "Support is best." June 16, 2026 4.0 Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source Muskan S. Customer success specialist Used the software for: 1-3 years ### "Frejun helps me in daily calls." June 11, 2026 5.0 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source Ayushi S. Senior sales manager Used the software for: 3-5 years ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" May 12, 2026 5.0 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Review Source R Reviewer Recruiter Used the software for: Less than 1 year ### "FreJun" June 22, 2022 3.0 Experience is good and the only thing to upgrade is its User experience Pros In my opinion call recording and a database thing is very good Cons the bug in which when I use my ATS and if I press enter an automatic call happend Review Source MK Mansi K. HR Analyst Used the software for: Less than 1 year ### "I had a nice experience with Frejun As we need not share our personal number to anyone." December 19, 2022 5.0 Frejun has become our day to day part of our life, We Got habituated to frejun as it is so easy to use and easy to remember anything. Pros In frejun we need not remember every detail which we have spoke to the candidates as it gets recorded we can go through it whenever we want to call them again. Cons I Don't have any to dislike about frejun as the frejun team has solved the issues quickly whenever we had a issue. Review Source R Reviewer Business Devlopment Executive Used the software for: Less than 1 year ### "Frejun is very easy to use, it helps me to connect with different Customers with a number easily" April 6, 2023 5.0 awesome Pros The recording feature is very best and frejun is easy to use, and a user can access to every data in frejun Cons there is nothing wrong about frejun, it is very easy to use Review Source Pooja .. business development executive Used the software for: Less than 1 year ### "helpful product" April 4, 2023 5.0 my experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun Pros 1\. i don't need to use my personal number to call2.i can listen my recording through frejun if i want to listen3. Cons their is no dislike that i feel about frejun till now Review Source R Reviewer Associate Consultant Used the software for: Less than 1 year ### "Frejun Review - Antal" November 21, 2022 5.0 I had a good and a useful experience with Frejun so far and definitely would recommend to others to use the same. Pros The call recording and call tracking metrics are quite useful as it allows us to keep track of conversations and enables us to work more n our KPI Cons A few glitches at times is something that can be resolved in the near future. Review Source R Reviewer Technical Recruiter Used the software for: 1-3 years ### "Good product " July 20, 2022 4.0 good experience Pros good for tracking call records and good connectivity Cons Takes time to connect to call on the phone Review Source Avadh B. BDE Used the software for: Less than 1 year ### "Frejun is helpful" April 10, 2023 5.0 Pros I used frejun for call recordings, logs. Cons There is nothing dislike about frejun. Review Source DSA Divyas Shree A. IT Recruiter Used the software for: Less than 1 year ### "Frejun is a good product,easy to use," December 19, 2022 5.0 Good. Pros It helps in tracking the calls . it helps in keep call recording, Highly secure Cons It helps in tracking the calls,There is nothing to dislike everything is good Review Source R Reviewer Associate Consultant Used the software for: Less than 1 year ### "FreJun Review" September 8, 2022 4.0 Pros It's good for Call Recording and tracking Cons Don't want to comment as its good all of us Review Source R Reviewer Sr Executive Used the software for: Less than 1 year ### "Good for training and learning purpose. " June 22, 2022 5.0 Pros Recording feature and call tracking feature of Frejun Cons no name feature for a callback makes it tough to track candidate on runtime basis Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "Supportive for calls and recording with quality. " September 8, 2022 4.0 Its benefited to employees and easy go. Pros Yes- Product is easy to use and happy with the service and quality and in solving the queries shortly and supporting us. Cons Good with the software and recommend to sort the issue on call recordings when it is not captured sometimes. Review Source R Reviewer HR Operations Used the software for: Less than 1 year ### "FreJun Review" May 27, 2022 5.0 Pros Ease of usage. No time delay. All in all good product. Cons It would be better if we have an option to filter out the answered calls Review Source R Reviewer HR Operations Executive Used the software for: Less than 1 year ### "Feedback" August 29, 2022 4.0 Pros The calling part.. No need to dial the number, its quite convenient for us Cons The answered calls filter option got taken out, that wasn't a good move Review Source AT Aparna T. Requirement Consultant Used the software for: Less than 1 year ### "Good Product with nice features" May 26, 2022 4.0 Good Pros Easy to make calls and has search with different options Cons For answered calls we have to take a log. It should be available there itself. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.