# Beyonk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Beyonk the right Tour Operator solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/236278/Beyonk/reviews --- Beyonk 4.9 (167) [View alternatives](https://www.capterra.com/p/236278/Beyonk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Beyonk Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews RG Rachael G Creative Marketing DirectorRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support.“ July 2, 2025 MT Marina T Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “Some features are missing like being able to hide the number of tickets left for a show“ February 10, 2025 J. Jade . Weddings and EventsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing.“ March 5, 2025 DM Dan M Event CoordinatorArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months. “The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted.“ November 28, 2024 RG Rachael G Creative Marketing DirectorRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “We’re thrilled to partner with a young, growing company like Beyonk, whose mission is all about making the booking experience simple, accessible, and reliable for everyone. If you’re looking for a platform that actually gets it—this is it.“ July 2, 2025 bl beverley l ownerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: Less than 6 months. “the only con is that bookings made by date needs to be a report run in excel“ January 13, 2025 ER Edie R Social Media and Operations AssistantEntertainment, 51 - 200 employeesUsed the software for: Less than 6 months. “From the initial correspondence through email, various virtual meetings, and continued support from the amazing Team at Beyonk, the business decision to migrate to Beyonk as a Ticket Agent was the smartest and easiest decision.“ May 23, 2024 AP Alan P ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “I have no issues with the system except fees and booking charges are more expensive than my previous supplier. “ February 5, 2025 ## Showing most helpful reviews Showing 1-25 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Becky P. Operations Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Amazing booking system!" January 21, 2025 5.0 Having a great experience so far! We are an outdoor adventure centre so have a huge variety of products and we have found the system flexible. Pros We really like the ease of adding our bookings in via the back office whilst also allowing customers to book directly. The waivers were a huge selling point as it has allowed us to go paperless! Cons Scheduling at the beginning was tricky, however after speaking with \[sensitive content hidden\] their development team designed a solution for us. Switched from [BookingHound](https://www.capterra.com/p/103529/BookingHound/) Beyonk makes the ticketing system more efficient Review Source Response from Beyonk January 22, 2025 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. J. Jade .. Weddings and Events Non-Profit Organization Management Used the software for: Less than 6 months ### "Just the best " March 5, 2025 5.0 Our overall experience with Beyonk has been excellent. The platform is user-friendly, making it easy to set up and manage event bookings. Payments run smoothly, and the customisation options allow us to tailor bookings to fit our needs perfectly. The customer support team has been incredibly responsive and helpful whenever we’ve had questions. Beyonk has made a big difference in streamlining our event management. We highly recommend it to anyone looking for an efficient and well-supported booking system! Pros We've had a fantastic experience using Beyonk for our event bookings at Newlands Bishop Farm! The platform is incredibly user-friendly, making it easy to set up and manage our events. The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing. One of the biggest highlights has been the excellent customer support—the Beyonk team has been responsive and helpful whenever we’ve needed assistance. We also love the customisation options, which have allowed us to tailor our bookings to fit our events perfectly. After switching from Eventbrite, we've noticed a real improvement in efficiency and ease of use, making event management much simpler for us. We highly recommend Beyonk to anyone looking for a reliable and well-supported booking system! Cons While our experience with Beyonk has been overwhelmingly positive, one area for improvement would be the addition of a dedicated app for event check-ins. A mobile app could make the check-in process even smoother, allowing us to scan tickets and manage attendee lists more efficiently on the day. That being said, the platform is already very user-friendly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) more user friendly and putting our shop on our website. Review Source KR Ken R. owner operator Entertainment Used the software for: Less than 6 months ### "Double Booking Issues" August 8, 2024 1.0 Pros It is a nice-looking platform, and the people are nice. Cons The absolute worst booking experience ever. Not once, but twice they double booked my tours. I had to call the customers and explain they did not have a booked tour even though they had a confirmation. After the first time, I was told it was fixed. Then it happened again. Moving away from Beyonk as fast as I can. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Price savings, ease of use, and I thought it would be a better experience for my customers. Review Source Response from Beyonk August 21, 2024 Hi Ken, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and any inconveniences caused as a result. The initial overbooking was due to an issue from your previous suppliers booking report (where 6-hour tours were incorrectly listed as 3-hour) that we imported into Beyonk. We have now implemented stricter measures to prevent such incidents in the future. We wish you continued success and are here to support you if you need anything further and apologies again. We take this very seriously and will continue to ensure that we provide the best onboarding and support where possible. Best regards, Beyonk Team EG Eve G. Animal keeper Farming Used the software for: Less than 6 months ### "Seamless, stress-free and looks good!" February 28, 2025 5.0 The whole onboarding process was super easy and stress free. \[sensitive content hidden\] was super helpful and listened to all of our requirements and made them happen. Our account manager \[sensitive content hidden\] has also be incredibly helpful when we’ve hit a few snags and helped us to get them sorted. Pros The platform is super easy to use and customise to make it your own. It works seamlessly with our website and the team at Beyonk, \[sensitive content hidden\] have been super attentive and supportive when we’ve needed them. Cons When you’ve grouped together experiences there is no way to return to the group without going all the way back through the products. It only takes a few extra seconds but there it’s the only thing I can think of! Alternatives considered [TicketingHub](https://www.capterra.com/p/128655/TicketingHub/) Reason for choosing Beyonk Although ticketing hub has a lower booking fee than Beyonk, we felt the Ecologi partnership with Beyonk was more than worth the 1% as this fully fits with our zoos mission as a whole. The overall look of the Beyonk website was also a positive factor, as a Gen Z, I cannot stand clunky websites!! Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Unfortunately after years of service, our previous provided changed the terms of our agreement and wanted to charge an annual fee that we just couldn’t afford as a small business. Review Source Response from Beyonk March 4, 2025 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience-selling businesses so we are extremely grateful for your review. RG Rachael G. Creative Marketing Director Restaurants Used the software for: Less than 6 months ### "We’re officially booked and loving it!" July 2, 2025 5.0 We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER! 

After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support. 

Enter \[sensitive content hidden\], our amazing account reps who made on-boarding a total breeze! Their support was prompt, professional, and incredibly patient and kind. The entire setup felt so smooth, a 5-year-old could have gotten it. (No joke!?

) We’re thrilled to partner with a young, growing company like Beyonk, whose mission is all about making the booking experience simple, accessible, and reliable for everyone. If you’re looking for a platform that actually gets it—this is it. Pros I really like that the Experience feature and the capability to promote specific offerings as gift cards. It’s a smart way to add another source of revenue. Cons I was also told the platform is evolving and that we can be part of upcoming beta versions—which is great! It’s nice to know they’re actively improving and open to feedback from real users. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER! Review Source AP Alan P. Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Online Bookings" February 5, 2025 5.0 The site is very user friendly for both operator and customer. its professional looking and helps customers get what they want fast. Pros easy to use and a useful team of staff to offer assistance when needed. \[sensitive content hidden\] has been so helpful, replies to emails quickly and makes herself available to take you by the hand, to show you how to do tasks on site. Cons I have no issues with the system except fees and booking charges are more expensive than my previous supplier. However, this site is much more professional looking, offers much more variety and less admin for us. Alternatives considered [DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Reason for choosing Beyonk No set up fee and introduction fee. That put us off. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Limited services and alot of admin for our team. Review Source BF Bill F. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent modern booking system" June 9, 2025 5.0 We are very pleased with the Beyonk booking system from the initial approach to the migration of booking information and continuing back up to resolve queries. Pros Clarity of booking system and modern image. Speed of operation and the comprehensive presntation of sales information. Personal approach of managers and speed of response to queries. Cons The comprehensive nature of the sales and accounting reporting takes some time to become familiar with. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk Personal approach of the managers compared with the more formnal approach of Fareharbor. Our faith was justified. Switched from [WebTicketManager](https://www.capterra.com/p/125236/WebTicketManager/) We were happy with the system but had doubts about their financial security. Review Source PD Peter D. General Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great Experience" May 7, 2025 5.0 Only positive things to say. Would happily recommend to anyone (and have). Wish I had switched to them earlier. Pros Back of house tool is fantastic. Very user friendly. Reports can be accessed easily. Refunds can be issued directly. Cons Preferred the previous reports section initially but the newer version has grown on me and just as good now. Alternatives considered [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Reason for choosing Beyonk More competitive commission and better back of house system Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) So I could increase our capacities and tickets sold during busy periods. Refunding process previously was very drawn out and complicated. Review Source JA Jason A. General Manager Museums and Institutions Used the software for: Less than 6 months ### "Great first month with Beyonk" February 14, 2025 5.0 The on-boarding process with \[sensitive content hidden\] was excellent, he helped set everything up and integrated it to our website. Everything is far, far easier and more intuitive to use than our previous provider Pros Ease of use on a daily basis, simple to set up Cons Nothing to mention at this stage, happy with how everything is working and confident I could get hold of any support I may need in future Review Source KG Kieran G. Digital Marketing and Graphic Design Recreational Facilities and Services Used the software for: 6-12 months ### "A Game-Changer for Our Business: Easy, Efficient, and Reliable" November 9, 2024 5.0 My overall experience with Beyonk has been positive and seamless. The platform is straightforward to use, allowing me to set up and manage events and experiences with ease. We haven’t encountered any significant issues, and the support from Beyonk’s team, especially our dedicated account manager, has been consistently reliable and readily available whenever needed. Beyonk has proven to be a dependable system that enhances my workflow, making it a valuable asset to our operations and ticket sales. Pros User-friendly and easy to understand, making setup and navigation simple. Efficient dashboard reporting features allow for quick overviews and insights at a glance. Regularly updated with new features, continuously enhancing functionality. Saves time and reduces workload when setting up experiences and events. Reliable system with responsive support and a dedicated account manager. Cons Reports could be more detailed to provide deeper insights. Manual creation of gift vouchers through the platform would be a valuable addition. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk Beyonk account and dashboard overview had me at early stage, looked straightforward and easy to use. Switched from [Future Ticketing](https://www.capterra.com/p/154591/Future-Ticketing/) The system did not suit our business, event /product creation took too much time to set up. Review Source Response from Beyonk December 23, 2024 Hi Kieran, Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. HW Holly W. Owner Hospitality Used the software for: Less than 6 months ### "User friendly platform, wonderful staff and support! " November 26, 2024 5.0 From start to finish the team at Beyonk have been superb. From initial set up to any ongoing support, they are all very helpful and respond almost immediately to find a solution. The platform itself is super user friendly and Booking forms look great. Had looks of positive feedback about how easy it is to book. Pros Booking forms look great, platform works well, staff and Support teams all very responsive and friendly. Cons Unable to see how many ‘places’ remaining for children vs adults separately, as they are grouped into one ‘spaces available’ so for customers booking, they do not know how many places are available for both adults and children. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Beyonk Integration with Epos now Customer service Look of forms Review Source Response from Beyonk December 2, 2024 Holly thank you so much for such a wonderful review. We are delighted to be working with you and it is really great to hear that your customers are giving positive feedback too. tM timothy M. owner Entertainment Used the software for: 6-12 months ### "review ...." November 4, 2024 5.0 great everyone I have delt with has been great. Pros the ease of use and hands off aspect of how the system work Cons no major issues with how the system works for me Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Beyonk another business I am close with use this system also Review Source Response from Beyonk December 23, 2024 Hi TJ, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. JG Jennifer G. Owner Farming Used the software for: Less than 6 months ### "Great For Small Farms That Do Agritourism" July 14, 2024 5.0 Great experience so far. The system is very user-friendly and the customer service is outstanding. Pros Sampson and Ella have been great to work with. Both are very responsive and knowledgeable. Problems have been handled promptly. They also provide great suggestions for improvements. Cons Taxes might be a little tricky to isolate and track. Reason for choosing Beyonk cheaper Switched from [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Smaller company, better customer service and cheaper. Review Source Response from Beyonk July 24, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. We are always aiming to improve and simplify our software, so your Account Manager will be in touch to go through how we can improve the tax functionality for you. TK Tracy K. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Excellent " June 30, 2024 5.0 So far we have had a positive experience Pros Easy to use and help is always on hand if needed. Cons Not sure yet, we havent used the system long enough Switched from [Future Ticketing](https://www.capterra.com/p/154591/Future-Ticketing/) We wanted an easier system to use with more help on hand if needed. Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. DM Dan M. Event Coordinator Arts and Crafts Used the software for: 6-12 months ### "Great software, easy to use for both customer and agent." November 28, 2024 5.0 From the initial call I found \[sensitive content hidden\] to be very helpful. The initial set up was quick and easy to do. With the website being designed for mobiles we found the booking in and scanning functionality to be excellent at the events. Pros Easy to set up and use. Friendly staff who are always happy to help. Cons The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted. Review Source Response from Beyonk December 23, 2024 Hi Dan, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. BH Brad H. Site manager Events Services Used the software for: Less than 6 months ### "Outdoor Pursuits UK" March 18, 2025 5.0 Very efficient, set up quicker than I expected. Friendly service allowing for any questions or problems being quickly dealt with Pros The automation of emails and payments give our office more time for other matters Cons Getting the code into our website as most involved with our company aren’t tech smart. Thank you to \[sensitive content hidden\] for helping us get it live on our website Review Source IL Ian L. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Awesome Beyonk" March 17, 2025 5.0 Perfect for what we want. Not had a single issue at all. Pros All of it. Easy to use and no dramas. Easy to talk to and we are kept up todate. Cons Not found anything yet. To be honestvI was initially against having something like Beyonk. Glad to say I was very very wrong. Review Source CG Charmaine G. Director Entertainment Used the software for: 1-2 years ### "Easy experience" March 11, 2025 5.0 Beyonk was very easy to navigate, this was a whole new set up for us and \[sensitive content hidden\] from Beyonk was really helpful plenty of Video calls, video tutorials. I like that they check up on how we are doing from time to time, they let us know of any updates or useful information on how we can boost our sales. Pros Very easy to use, customer service is great, we got lots of help setting up and useful video clips along the way. Cons \- Review Source NA Norman A. Head of Training Airlines/Aviation Used the software for: Less than 6 months ### "Fantastic support from the start" January 7, 2025 5.0 From the very start, it was easy. First \[sensitive content hidden\] took us through the initial steps, then \[sensitive content hidden\] helped us get the best out of our platform. Pros It’s simplicity, ease of use and fantastic support Cons The lack of SMS facility - but that has now been added. Review Source Response from Beyonk January 8, 2025 "Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments." TJ Tracey J. Director Hospitality Used the software for: 6-12 months ### "Tracey’s kitchen " November 17, 2024 5.0 Very good and positive. This far very happy Pros The speed with which Beyonk gets back to me. \[sensitive content hidden\] is very efficient and supportive Cons Nothing that I can think of - can’t think of anything Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) It was more expensive- that’s why I made Review Source Response from Beyonk December 23, 2024 Hi Tracey, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses alongside great Customer Support. AG Angela G. Owner Food & Beverages Used the software for: Less than 6 months ### "Thank You Beyonk!" November 11, 2024 5.0 My experience with Beyonk has been first class. The staff have been super helpful and clear in relating information, giving me the confidence I need to run my new website and booking system. Ask a question, and the solution comes via a helpful email or call. Thank you to all of my helpers, you have made it all feel like a breeze! I will be recommending Beyonk in the future. Pros Easy to set up Easy to make changes Great customer service- amazing in fact They are ready to help Are innovative, adding new helpful features to their system Always polite and ready to help Cons I did not find any problems apart from adding physical vouchers to my site, but we resoled that by adding an upgrade via emailing us Review Source Response from Beyonk December 23, 2024 Hi Angela, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses alongside great Customer Support. We are very grateful for your feedback GR Genevieve R. Administration Manager Farming Used the software for: Less than 6 months ### "Amazing Customer Support" November 19, 2024 5.0 Working with Beyonk is one of the best decisions we have made for our Grotto bookings. \[sensitive content hidden\] in particular has gone above and beyond to make sure that we are set up and running smoothly, as well as offering suggestions to improve our user experience. I honestly couldn't fault anything, the system and service are both spot on! Pros The customer service and the intuitive system Cons I can't think of any negatives, I haven't had any problems! Review Source Response from Beyonk December 23, 2024 Hi Gen, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software alongside great Customer Support. AW Amy W. Event organiser Events Services Used the software for: 1-2 years ### "Great booking system would highly recommend " November 6, 2024 5.0 Very Good always someone there to speak to if there’s an issue. Pros Makes our booking system look professional and easy to use for the customer. Cons Have problems creating schedules which I believe is being made simpler Switched from [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Much better system suited more to our needs. Review Source Response from Beyonk December 23, 2024 Hi Amy, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. AL Angela L. Owner Photography Used the software for: 1-2 years ### "Fantastic service and easy to use " August 22, 2024 5.0 Fantastic! I would highly recommend Beyonk Pros Very easy to use and Emma was extremely helpful and patient. Cons I had no issues at all and the help I was given was fabulous Review Source Response from Beyonk August 28, 2024 Thank you so much for this 5 star review. We are delighted that you have been able to sell your sessions so easily with Beyonk and look forward to working with you. CW Callum W. Events Manager Events Services Used the software for: Less than 6 months ### "Kentwell Hall" July 18, 2024 5.0 Pros It is very simple to use, and any issues that may have occurred are dealt with quickly and efficiently by their support team. Cons Our bespoke system had a grouping function that cannot be replicated by Beyonk or any other ticketing company. Review Source Response from Beyonk July 25, 2024 Thank you for your positive review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience-selling businesses. We are always aiming to improve and simplify our software and add new features. We are so happy to be working with you. Similar Products Featured