# Roxhill Media Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Roxhill Media the right Public Relations solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240463/Roxhill-Media/reviews --- Roxhill Media 4.4 (14) [View alternatives](https://www.capterra.com/p/240463/Roxhill-Media/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Roxhill Media Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emily F. Account Director Public Relations and Communications Used the software for: 2+ years ### "Easy to navigate, helpful platform " November 28, 2025 4.0 Good, I have been a user of Roxhill for some years now at my current agency and my previous agency after we switched to Roxhill from Gorkana due to improved user experience and better value for money. Pros Easy to navigate, the media updates on the homepage are very timely and helpful. The newsletters are also useful. Cons The fact that the database is quite UK centric, although aware that the platform is working on building out wider than this. Review Source VR Verified Reviewer Operations Director Public Relations and Communications Used the software for: Less than 6 months ### "It's going well so far " December 17, 2025 5.0 So far it's been a brilliant experience. The Roxhill team is responsive and is working hard to ensure we have a good experience. Pros Managing media distribution and media monitoring in the same platform makes admin tasks easier for our team and gives us additional insight we couldn't get from other platforms. Cons As always when moving media monitoring services it takes a while for the searches to be completely accurate so coverage is being missed, but as refinements are made I'm confident this will improve. Alternatives considered [Meltwater](https://www.capterra.com/p/123153/Meltwater/) Reason for choosing Roxhill Media For the reasons mentioned above.......... Switched from [Agility PR Solutions](https://www.capterra.com/p/93547/Agility-PR-Solutions/) The journalist insight and reporting is more aligned to what we need. Also the ability to track coverage related to press releases distributed. Review Source ET Eliza T. Account Executive Telecommunications Used the software for: 6-12 months ### "Roxhill review" February 2, 2022 3.0 Positive for PR Pros I love the topic research option . And being able to quickly find a contact details Cons Sometimes outdated with old emails or phone numbers Review Source LJ Lisa J. Director Public Relations and Communications Used the software for: 1-2 years ### "Up to date and has excellent features" March 30, 2022 5.0 Pros Biographies, article examples, webinars and detail on media outlets' requirements Cons Search functionality could be improved if you could search for subjects in Quick Search. We can always find what we need though. Alternatives considered [Cision](https://www.capterra.com/p/129611/Cision/) Reason for choosing Roxhill Media We trialled both and found Roxhill to be more user-friendly and up to date. Switched from [PRmax Press Office](https://www.capterra.com/p/164836/PRmax-Press-Office/) We needed a more sophisticated and up to date solution Review Source NF Naomi F. Senior Account Exec Marketing and Advertising Used the software for: 6-12 months ### "Excellent software and service" February 2, 2022 5.0 Roxhill is an outstanding company - from the software itself to the team behind it. I can't fault it! Pros The most sophisticated media database out there Intuitive to use Always functioning Great list functions Amazing customer service Cons At times it is a little slow but I think that's more to do with internet speeds! Switched from [Cision](https://www.capterra.com/p/129611/Cision/) Cision was often missing journalists, lacking the customer service level we experienced with Roxhill, not as intuitive. Review Source SS Sam S. Communications & Business Strategy Associate Public Relations and Communications Used the software for: 6-12 months ### "A very effective media database solution" March 18, 2022 4.0 Overall, we have had a very positive experience with Roxhill. The client support team is excellent and very responsive to any issues or questions we raise. Also, the added value of sector-specific newsletters, opportunities to pitch to journalists and guides to different publications is greatly appreciated and has a tangible positive impact on our work. We would certainly recommend Roxhill. Pros I use the 'Search' and 'Distribution' functions daily to locate journalists' contact details and send out press releases to multiple journalists. The ability to filter by numerous categories makes the Search function of particular use for an agency working across multiple sectors. Additionally, the inclusion of journalists and outlets across a very wide variety of topics, sectors and countries distinguishes Roxhill from other media contact databases. The Distribution function is especially useful for mailing press releases to a large audience effectively and allows for the inclusion of images and formatted text. When the press release has been sent, the statistics dashboard for the campaign is great for understanding how many recipients interacted with the press release. Cons While I find Roxhill easy to use most of the time, on occasion the platform can be slow to load despite having a strong internet connection. This can slow down my work which, when working to a deadline or dealing with a time-sensitive item, is unhelpful. The design and UI/UX experience of the platform could also be enhanced to further improve its usability and make it more intuitive. Review Source CL Cassie L. Publicity & Marketing Executive Publishing Used the software for: 6-12 months ### "Easy to use with nice additional benefits" April 8, 2022 5.0 Pros The webinars and journalist alerts are really helpful and mean I can begin PR/journo relationships with background information and knowledge. Cons I sometimes feel the search function is a bit counter-intuitative. For example, I may search for editors at Food & Drink titles and only return two results, whereas I know there are many more. Also, I would benefit from more academic titles/journals being added to the database. Review Source AM Amy M. Assistant Account Executive Public Relations and Communications Used the software for: 6-12 months ### "Great software " March 30, 2022 5.0 We have had a great experience with Roxhill, I use it daily and its great for forming media lists and information about the publications we are achieving coverage in. Pros I find the search tools great and effective to use. Cons I think that the email addresses could be updated more regularly and get an alert when they are so we can update media lists Review Source JF Juliet F. Founder & MD Marketing and Advertising Used the software for: 1-2 years ### "One of the best media directories out there " February 3, 2022 5.0 Pros Live feed to press articles so you know who is writing what and when Cons Top ten lists, PR contacts, brand contacts, beauty sample send out addresess Review Source PB Pippa B. MD Public Relations and Communications Used the software for: 6-12 months ### "Incredibly sophisticated and intelligent platform with real industry professionals behind it" March 10, 2022 5.0 fantastic Pros Customer service is second to none with genuine professionals behind the business. Cons USA and Asia markets not as good information sources re: journo network compared to in market databases. Review Source RT Rachel T. Consultant Public Relations and Communications Used the software for: 6-12 months ### "Limited ability to search by subject" February 3, 2022 3.0 Pros The availability of tier one journos and business trade outlet journos. Cons I think we need to be able to search by more common sub-sections in website such as culture and more. There is less of a variety of journalists for such subjects. We also need more regional journalists. Review Source ER Ester R. Trainee Public Relations and Communications Used the software for: Less than 6 months ### "Best tool to curate media list" February 3, 2022 4.0 Pros Searching journalists and their emails - makes my job easier and I can find suitable people to talk to due to the sector tab Cons It is not updated frequently, sometimes the emails are outdated Review Source AL Alex L. MD Public Relations and Communications Used the software for: 2+ years ### "Review" March 1, 2022 4.0 Pros Ease of use - simple platform - more helpful to me as it is my team which uses it day-to-day is the email alerts Cons Not really - I do not use this day to day Review Source YD Yadira D. Senior Marketing Executive Publishing Used the software for: Less than 6 months ### "Review" March 10, 2022 4.0 Overall a good experience Pros I like the ease of the creating lists and streams, as well as the ease of sending bulk emails with the personalisation in the intros. Cons I don't like that you can't add attachments to your emails, particularly as we're for books and want to send early text to journos. Review Source Similar Products Featured