# 3D Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 3D Cloud the right Virtual Reality (VR) solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/246051/3D-Cloud/reviews --- 3D Cloud 5 (10) [View alternatives](https://www.capterra.com/p/246051/3D-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 3D Cloud Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott P. EVP Digital Marketing Retail Used the software for: 2+ years ### "Marxent is the 3D leader for good reason!" May 23, 2022 5.0 I have deployed this Marxent solution on a few websites now, it's always a great experience and IT WORKS! The proof is in the results. Separately the PEOPLE at Marxent are a joy to work with, who wants vendors that are a pain? Not me. The constant and NEVER ENDING INNOVATION I have seen shows me it will only get better over time. Pros We track customers that visit our mobile website through the AR app, We look at the conversion rate for those customers who use the app on mobile vs. mobile web and can track the behavior of people who engage with AR and see their transactions. The lift that we get is an over 100% percent increase in conversion rate for app users vs typical web users. People who use the AR feature convert a whopping 250% more than typical website users. We also know that it drives people to the store. Our customers commonly mention the AR experience to our in-store sales staff. We aren’t measuring yet, but we know that it is driving customers to the store. Cons It can take a few weeks to get models, but that's just where we are with technology, nothing Marxent can really address but tech will solve this at some point as modeling comes of age. Alternatives considered [Threekit](https://www.capterra.com/p/181527/3D-Product-Configurator/) Reason for choosing 3D Cloud Mostly because I can get all my 3D needs done with one vendor, plus the innovative spirit of the company and it's leadership. Review Source HP Henry P. Interior Designer Design Used the software for: 1-2 years ### "3D Planer " January 10, 2023 5.0 I really like the program and how easy is to use Pros How easy is to use and all the possibilities that comes with it Cons We need to add real size human figures (abridge size 5.8) Switched from [Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) some times I need specific item to be shown in an actual texture that is not in the system Review Source KD Kristen D. VP, Digital Product & UX Design Used the software for: 1-2 years ### "Great partners" January 24, 2023 5.0 Pros The Marxent team is a fantastic partner in the 3D visualization and configuration space. 3D Cloud helps us to innovate as a business, and provide what our clients need as they are shopping and selecting furniture. Cons Any change management is difficult and can be expensive, especially when part of a front-end solution, but Marxent has proven to be worth the investment. Review Source LJM Lorna Jean M. Senior Digital Product Manager - 3D Visualization Furniture Used the software for: 6-12 months ### "Managing and Scaling 3D Assets in the Cloud" November 11, 2022 5.0 Marxent has been a wonderful partner as we continue to expand our portfolio of 3d visualization capabilities utilizing the many different products that they offer, all leveraging our foundational asset work in the 3D Cloud. Pros We greatly value our ability to manage and update our content in a data driven way utilizing Marxent's back-end CMS. We are not tied to release schedules, and are able to build and launch entire product lines without development assistance. Cons There is not a lot to dislike in Marxent's software. They have been extremely open to our feedback, and have helped to build the CMS with us and include new features and capabilities needed specifically for our industry. We also look forward to future UX updates on the CMS to make it even more friendly to non-technical publishers. Switched from [Threekit](https://www.capterra.com/p/181527/3D-Product-Configurator/) Improving quality of visualization tools and bringing multiple experiences together on one platform. Review Source TW Timm W. Regional Big Ticket Advisor Retail Used the software for: 2+ years ### "Taking off into the 3D Cloud with our customers and colleagues! " December 6, 2022 5.0 3D Cloud by Marxent has been an excellent partner and has always listened to our feedback about new features or updates. I work weekly with \[SENSITIVE CONTENT\] from Marxent and the team, who have all been so open to feedback and quick to respond to any needs that we might have, such as updating our reports. Great business partners who always make themselves available to make sure we have what we need. Pros There are so many more new features that have been updated since we first rolled out the 3D Room Planner. The evolution of this tool has made working with customers even quicker and easier, as well as colleagues having more confidence with using this tool. The best features are the Sectional Builder, Dimensions (between room and product), Shop the Look with Inspiration Photos. Cons The only recent idea that just came up was to label newly updated product with "New" to help colleagues better identify newness when working with customers. Ultimately, there are no Cons with using 3D Room Planner. This program is a no brainer and every colleague needs to be using if they want to be successful in their career by driving more sales and earning more money. Review Source GA Gail A. Director of Ecommerce Retail Used the software for: 2+ years ### "No regrets!" May 24, 2022 5.0 Pros The team. The team. The team. The software is exactly what we needed, however without a strong team that manages/drives that software it can become a bottleneck to the business. Cons I don't have a least answer for the software. Reason for choosing 3D Cloud The biggest driver of our decision was the Marxent team. They invest in their customers, respect them and their needs. They also have a desire to expand and improve their products, they are like all of us - they never settle and are always working to improve themselves. Review Source DC Doug C. Board Director/Early-Stage Investor & Advisor Furniture Used the software for: 2+ years ### "Marxent 3D Ecosystem" June 6, 2022 5.0 Pros Good foundation of 3D asset creation and ability to leverage across several use cases from 3D visualization online, to AR for consumers to VR for in-store designers. Strong team and support infrastructure at each stage of the process. Cons Not the cheapest solution by any means, but still good value for money. Review Source VS Valerie S. Director Retail Used the software for: Less than 6 months ### "3D cloud" May 17, 2022 5.0 Pros Simplicity of use vs other software options Cons Integration was easy…really did not have down sides Review Source LM Leeann M. Business Strategy Retail Used the software for: 6-12 months ### "3D Cloud Review" July 8, 2022 5.0 Pros The products are easy to use and intuitive Cons We wish that the web room planner was more mobile friendly. Right now, a majority of our business is done on mobile and without a better experience we are unable to optimize the volume potential/ usage of this tool. Reason for choosing 3D Cloud Existing valued relationship with 3D Cloud team and their exceptional service. Review Source JP Jennifer P. Director of Learning and Development Construction Used the software for: 1-2 years ### "Great Experience" April 14, 2022 5.0 It was excellent - and fun! Pros Immersion in the finished product and the ability to design and tweak the space. Cons User adoption within the store environment - it was more a sense of getting people past the "gimmick" to see the tool as a real selling feature . Review Source Similar Products Featured ## Related categories [Product Configurator](https://www.capterra.com/product-configurator-software/)[Augmented Reality](https://www.capterra.com/augmented-reality-software/)[Virtual Reality (VR)](https://www.capterra.com/vr-software/)