# inGain SaaS Loan Management System Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is inGain SaaS Loan Management System the right Loan Servicing solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248214/FIS-SYSTEM/reviews --- inGain SaaS Loan Management System 4.7 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of inGain SaaS Loan Management System Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Enzo S. CEO Financial Services Used the software for: 2+ years ### "Simple & Efficient" October 26, 2022 5.0 Due to the efficency of the FIS Loan Management System we could cut down our OPEX. The migration process was very easy and fast. Minor customization was needed. Pros It's meeting all the requirements to manage private loans with all needed funcionalities. It's simple & efficient and it covers all legal and compliance mandated request from the Swiss Authorities. Cons There's nothing really to mention here in terms of functionalities. The only thing missing is the archive documents and digital archive for customer file. Alternatives considered [HES LoanBox](https://www.capterra.com/p/254642/HES-LoanBox/)[Zoot Origination](https://www.capterra.com/p/114839/Zoot-Solutions/) Reason for choosing inGain SaaS Loan Management System Best offer, quick implementation Timeline and professional Team Review Source IV Indrė V. Debt collection manager Financial Services Used the software for: 1-2 years ### "Don't know how to title " October 13, 2022 5.0 Everything is pretty clear where to find what. Easy navigation and great classification. Pros Easy to manage clients and their information. Cons There are some features missing, but it's already in the development. Review Source AK Arvis K. Customer specialist Financial Services Used the software for: 6-12 months ### "Configuration options" October 18, 2022 3.0 Pros The settings, which daily user can configure, is easy to do and offers quite enough options. Cons Nēeded settings, which daily user cant change, takes a lot of time to get implemented. Review Source RB Rodica B. Director Financial Services Used the software for: 2+ years ### "Friendly software" October 13, 2022 4.0 We are using it to record, control and manage loans issued by our company. All our staff has access to it and is using on daily basis. Pros The most I liked about this software that is very easy to use. We didn't face any difficulties to train employees to use it. The interface is quite friendly and self explanatory. You have all information you need in order to control, follow up and overview all activity. Cons I think the reporting system could be improved. Although there are reports and you can require other tailor made reports for the operation it looks that there are some limitations in building them. Reason for choosing inGain SaaS Loan Management System We were recommended by a company from the same field in another country. Recommendation was very good, we were shown how to use and for us was enough to make the choice. Review Source KA Khalid A. Contact Center Team Leader Financial Services Used the software for: 2+ years ### "Great custom features" November 7, 2022 5.0 We're so happy with the contract flexibility. Pros The solution already has a very broad product catalogue, but FIS.solutions is always available to create any custom features if we feel any usability is lacking. The out of the box customisation is great and was able to fulfil both our physical and digital business needs. Cons The solution could be cheaper, although we couldn't find a cheaper option that included all the features we needed. Review Source aS ayman S. Hub Branches Manager Financial Services Used the software for: 2+ years ### "Smooth onboarding process" November 15, 2022 5.0 System enables us to scale and grow the business. Pros The product selection, customisation and employee onboarding went as smoothly as we've ever experienced. The company's team was super helpful and quickly resolved any issues. Cons Not all customisation was possible without the help of the company, but we got all of our custom features in the end. Review Source qR qais R. Sales manager Financial Services Used the software for: 2+ years ### "Good value for money" November 15, 2022 5.0 Custom development hours make the tech fit our needs. Pros While the price might seem high at first, when we actually looked at all of the modules and the features they include, we realised that the system is actually at a great price for the value it offers. Cons The launch time could have been slightly quicker with faster onboarding. Review Source RA Rami A. Quality Assurance Team Leader Financial Services Used the software for: 2+ years ### "Connects with all APIs" November 15, 2022 5.0 Custom features for the whole consumer lending process. Pros It was super easy to connect the system with all of the APIs necessary for our daily operations. This helps us automate several processes, such as loan payment and repayment. Cons Some of the features we needed weren't automatically included in the off the shelf solution. Review Source NM Natalie M. Quality Assurance Financial Services Used the software for: 2+ years ### "Good development package" November 7, 2022 5.0 The level of automation has helped grow and scale our business. Pros Out of the box customization features are great, but we also love the option to use custom development hours. This helps the system adapt to our ever-growing and changing business needs. Cons The system didn't have all of the out-of-the-box features we needed. Review Source AQ Abdullah Q. Debt Collection Manager Financial Services Used the software for: 2+ years ### "Physical and digital business" November 7, 2022 5.0 The system provides complete end-to-end automation. Pros The system is very flexible and can adapt to our growing business needs. We began as a storefront business, and now also use the solution for our whitelabel website and mobile application. Cons As a new company, we would always be happy with a lower price point. Review Source MA Mohammed A. Chief Accountant Financial Services Used the software for: 2+ years ### "Flexible contract" November 9, 2022 5.0 The white label website works great for our business. Pros We were using the solution to launch a new product, so it was great to have flexibility and options when it came to the contract. No vendor lock-in was a great selling point. Cons It would be great if there were some introductory pricing options. Review Source DK Dominyka K. Head of customer support Financial Services Used the software for: 1-2 years ### "Total communications package" August 31, 2023 5.0 Works great with all APIs. Pros The customisable communications templates have been great for maintaining smooth communication with customers. The module also enables us to run various campaigns. Review Source BM Bashar M. General Manager Financial Services Used the software for: 1-2 years ### "Fast setup" November 7, 2022 5.0 The price point works for our business. Pros The whole onboarding process was very fast, we were able to get the system up and running within a few months. We started out with a physical storefront business and eventually implemented a digital version. Cons The system didn't come with all of the features we needed out of the box, but the custom development hours solved this issue. Review Source MM Marija M. senior customer service specialist Financial Services Used the software for: 6-12 months ### "Estimation" October 13, 2022 4.0 Pros Ease of use and the ability to use the system remotely using a mobile phone. Great functionality use when filling in information and easy correction to change information after a certain action has been performed Cons system malfunctions, after performing a certain action, the system freezes and it is not possible to perform the action further. According to our work specification, the system lacks a number of changes and new functions. Review Source RJ Rasa J. COO Automotive Used the software for: 6-12 months ### "Easy to use" October 14, 2022 5.0 FIS Loan Management System helps us with Customer service, very good and user friendly database. Pros The no-code system makes it easy to make changes to the solution without the need for coding or outside assistance Cons We are still working on system improvement, so I can't mention that something I don't like. Reason for choosing inGain SaaS Loan Management System I didn't choose it by myself, so I cannot answer it correctly. Review Source VT Vera T. Current Auto SIA Financial Services Used the software for: I used a free trial ### "Easy to use and easy to find information" October 18, 2022 5.0 I like everything, especially that it is easier to work with new processes. Pros Easily find any information you need in everyday life. The system automatically counts the numbers and you don't need to perform manual operations and the customer doesn't wait a long time for your decision. Cons There have been situations when we couldn't enter information about the car and the partner should have waited for the IT specialist to resolve this problem. Review Source AS Arina S. Debt collection specialist Consumer Services Used the software for: I used a free trial ### "Good customer service" October 18, 2022 5.0 Customer service Pros I like that the system works, quickly, the data is available, there is no need to update. Cons Don't like that some data cannot be selected. Review Source EK Elizabet K. customer service specialist Financial Services Used the software for: Less than 6 months ### "Rewiew" October 13, 2022 4.0 Pros Easy to use, easy to find all information. Cons Does not save documents, comments are not saved. 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