--- title: "Pledge It Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Pledge It the right Nonprofit solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/250506/Pledge-It/reviews/" page_type: "reviews" language: "en" --- Pledge It 4.9 (99) [View alternatives](https://www.capterra.com/p/250506/Pledge-It/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 16th, 2026 # Reviews of Pledge It Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The user engagement from a donor perspective as well as the ability for users to support in multiple ways for events.“ February 17, 2026 AW Andrew W RunnerSports, Self-employedUsed the software for: Less than 6 months. “The UI and navigating through the pages were at times confusing.“ September 6, 2025 JC Jennifer C Admin AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The donations are directly deposited into our Stripe account which helps with efficiency in getting donations to our organizations.“ January 30, 2026 DS Debra S Development, Fundraising, MarketingNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...)“ November 4, 2024 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We were able to increase fundraising from a few different events that we had run with other systems in the past.“ October 10, 2025 ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The cost out weighs the benefits and I will not use this again.“ February 17, 2026 KB Kristen B Deputy Executive DirectorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years. “Being able to track fundraising results across multiple locations was essential for our event, and Pledge It delivered seamlessly.“ April 23, 2025 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I don't love the fees that are charged to both us and the donor but do understand why they need to be in place.“ October 10, 2025 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TP Tracy P. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Highly recommend PledgeIt" September 22, 2025 5.0 I can't say enough about the benefits we experienced and previously mentioned. I also appreciate PledgeIt's desire to add features that make the platform better all the time. The service, logical conversations and problem solving discussions we had regularly with \[sensitive content hidden\] were not just helpful but a gamechanger! Pros We really appreciated the client support and customer service, ease of use and ease of navigation as well as PledgeIt's continual improvement of the platform. We're a professional services organization that has now recommended this to other organizations for their clients, but our own clients to the point where we will only work with PledgeIt for new clients. They benefit from our proficiency as well as the benefits of PledgeIt. Cons This wasn't a negative, but it might be a benefit if we can templatize the reports we regularly generate. Review Source HP Heather P. Executive Director Fund-Raising Used the software for: Less than 6 months ### "Down Syndrome Association for Pledge It" December 23, 2024 5.0 Pros Pledge It actually cares about what we are doing and wants to see us succeed. They understand who our organization is and who we support and are actually knowledgeable about our content. Their customer service is unmatched! You will not find folks with this level of responsiveness or knowledge anywhere else. Cons I would have said the cost to use them, but with the customer service I have experienced so far, I am ok to pay a little extra to get their top notch service. Switched from [Givebutter](https://www.capterra.com/p/172048/Givebutter/) We wanted to do an online auction, and our other platform didn't have that capability. Review Source CE Claudia E. Administrative Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product! " November 4, 2022 5.0 Pros I liked that this was user friendly and easy to set-up. The reporting was very straight forward and collected all the information that was needed. I also loved that those who created a pledge knew when they were going to be billed. The reminder emails were also great for the golfers reminding them to close their page. Cons I wish there were other processors besides Stripe. Review Source LK Lauren K. Development Manager Non-Profit Organization Management Used the software for: 6-12 months ### "We love Pledge It!" November 26, 2024 5.0 Our experience with Pledge It has been nothing but great. Our agent, \[sensitive content hidden\], has been so incredibly helpful with setting up our page, getting us to understand the back end. We would highly recommend anyone wanting to switch to do it. We are so grateful we did! Pros I absolutely love the website's easy user interface and sleek look. All of our families have raved about how much easier it is to use than our last website. Cons We would love for Pledge It to have an Apple Pay option for donors and a way to connect to Facebook Fundraisers. Switched from [Donor Driven](https://www.capterra.com/p/179143/Donor-Engine/) The cost was the initial reason we were interested, but after speaking with \[sensitive content hidden\] and seeing the website, that's what made us definite in our decision to switch. Review Source DS Debra S. Development, Fundraising, Marketing Non-Profit Organization Management Used the software for: Less than 6 months ### "Pledge It saved the day!" November 4, 2024 5.0 Birdathon events have very specific requirements in a donation platform and not all peer-to-peer options allow you to do things like make a pledge per bird! Our old platform went out of business very close to our event and Pledge It helped get us up and running with a user-friendly and great looking site with less than 2 weeks notice! Pros Great customer support, easy to use, nice design/layout, and a great fit for birdathon events. Cons Supporters are not able to make a pledge per team, only to individual participants. Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...) Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing Pledge It The Blackbaud option that would have integrated with out donor database was very expensive and would not have allowed us to customize for a birdathon. It would be great if we could integrate with NXT in the future to save data entry time. Switched from [Blue Sky Booking](https://www.capterra.com/p/129439/Blue-Sky-Booking/) Blue Sky went out of business without notice right before our event. Review Source AV Alisha V. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Thumbs up for Pledge It" October 23, 2024 5.0 It’s been a good year. We had three successful campaigns, and I look forward to next year being even better. Working with \[sensitive content hidden\] has been great and he’s super responsive. Pros Customer service, easy to use and navigate, easy to support users Cons I don’t have anything, as it’s all just new learning Switched from [DSers](https://www.capterra.com/p/247947/DSers/) It was DS Connex but cannot find on list. They were retiring and wanted to move before we were pressured to change fast Review Source EG Ellen G. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Highly recommend the Pledgeit Platform" October 23, 2024 5.0 From start to finish, it was a smooth transition to get our events up and running and successful for clients to use! Pros Easy to learn! Our website looks professional and we received only positive feedback from our event supporters. Cons Happy to hear of some updates coming to enhance customer experiences. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Annual fee and costs per transaction. Also needed better support. Review Source BB Bruce B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great platform and a terrific team" March 5, 2025 5.0 Pros We used Pledge It to launch a "polar plunge" peer to peer fundraiser in Miami Beach, where the winter water temperatures are 78°! We raised more than $40,000 with no hassles and at a very low cost. Love it! I have been running peer to peer fundraisers on multiple platforms for more than 10 years - and this is simply the best I have found. I strongly recommend it to non-profits for its ease of use, reliability. and spectacular campaign and tech support. It is a great platform and a terrific team. Cons Honestly, I wish we started using it sooner. Review Source AW Andrew W. Runner Sports Used the software for: Less than 6 months ### "Run the Debt Off Review" September 6, 2025 5.0 Overall a very positive experience and would recommend it for other fundraisers. The support and guidance from the staff and the ease of use for the donors make this a valuable package. Pros I appreciated the support from the staff and their reliable/timely communication. They were professional and very accommodating for my fundraiser. Cons The UI and navigating through the pages were at times confusing. However, the staff was very helpful in guiding me through using the software. Review Source BL Brett L. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "2025 Play with a Purpose Raffle & Auction" March 11, 2025 5.0 Overall, it is a very good product and very user-friendly. Pros Pledge It is easy to use. Suzanne's support was very helpful in getting the event (campaign page) to look perfect. Cons The photo images (for the auction) are limited. When uploading photos sizing is difficult and phot quality sometimes gets blurred. Review Source NG Nonnie G. Director of Events and Engagement Hospital & Health Care Used the software for: 6-12 months ### "Love Pledge It!" May 19, 2023 5.0 Overall experience was great! Loved how user friendly it was and simple to navigate. Pros Pledge It was great and so easy to use! Loved how simple it was for participants to sign up, great to pull reports on fundraisers, loved being able to send emails out through the platform. Excited to use this again for our next event. Cons Would love to be able to include an embedded video and picture in the email. Would also be great to have a pop up window right after people register with next steps. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Not user friendly, nickel and dimed you for extra support, overall not a good experience. Review Source JM Jessica M. Senior Development Associate Environmental Services Used the software for: 6-12 months ### "First Time User" June 14, 2024 5.0 Overall it was a great addition to our Birdathon campaign. Pros I loved how easy the platform was for setting up and allowing fundraisers to easily register and fundraise. Cons I didn't like the tipping model, I think it confused a lot of our fundraisers and it made accounting difficult for our controller. I just can't ask our donors to pay 5.9% platform/cc processing fee so it was really our only option. I understand Pledge-it needs to make it's money somehow, but I was hoping it wouldn't be so "in-your-face" while donors are trying to check out. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Neon CRM was difficult to navigate and for fundraisers to register. Review Source DH Dora H. President Non-Profit Organization Management Used the software for: 6-12 months ### "We loved using PledgeIt!" November 7, 2023 5.0 Great customer support! Still learning all the great features of the site as this was our first year using it. Pros Very easy to use from a laptop or mobile device. Easy to see stats and download needed information. Cons I wish it had a thermometer type measuring graphic incorporated into the main page to easily see where we are on our fundraising goal. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) None of the above, but had to pick one. We had EZ Events Solutions, but they retired from the business. Review Source DG Dominique G. Director of Events Non-Profit Organization Management Used the software for: 6-12 months ### "Highly Recommend Pledge It " November 21, 2023 5.0 Pros Super easy to use and the Pledge It support team is wonderful to work with! Cons I do not have any cons with the Pledge It platform. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) The cost of Pledge It was significantly less than the other platform Review Source KM Kevin M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Tried it, liked it" October 10, 2025 5.0 We were able to increase fundraising from a few different events that we had run with other systems in the past. Pros We appreciated the prompt support and simplicity to get the events set up as well as the simplicity for the donor to make donations and check their bids in our auction Cons I don't love the fees that are charged to both us and the donor but do understand why they need to be in place. Review Source GW Graylind W. Chapter Fundraising Committee Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Omicron Mu MCN 2025 Review" May 1, 2025 5.0 The experience was excellent. I would recommend to friends. Pros The ease of use and the support from the team Cons There is nothing that comes to mind at the moment. Review Source TL Tom L. Special Events Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Results and Customer Service with Pledge It!" June 11, 2024 5.0 We are very happy to have made the switch to Pledge It this year. There is no shortage of choices when it comes to registration platforms but Pledge It works to make the transition as easy as possible. Pros Their customer service is exceptional. All of my questions were answered quickly during the initial setup phase and then throughout the following months during registration and fundraising. Cons Does any system do exactly what you need it to do in exactly the way you want? No, but the team at Pledge It listens to our concerns and strives to make the platform work in the best way possible for us. Review Source TC Tina C. Medical Director Hospital & Health Care Used the software for: 6-12 months ### "Perfect platform for our 5K inaugural event" November 11, 2022 5.0 Excellent product and customer service. Pros The most important feature was the drop down feature where race participants could choose from over 1300 schools to support with their donations. This was the critical piece that made the event successful. The ability to find their tiny rural school in Jamaica is what mobilized people to start donating online and it became a friendly competition between schools and their alums. The leaderboard was another feature that donors enjoyed and fueled the competition even more. Cons The inability to register more than one race participant under one email address. Review Source Response from Pledge It November 15, 2022 Thanks so much for your review and feedback, Tina! We're so glad you found success with Pledge It. We'll certainly share your feedback with the product team. In the meantime, we did want to let you know that, while a different email address is required per participant, registering multiple participants at the same time for peer-to-peer ticketed events like yours is now available. We're happy to share more about this new feature when you have some time to discuss. TM Tina M. Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Pledgeit made all the difference! " April 3, 2023 5.0 Pros Pledgeit made all the difference in the world for our campaign! We stood up our site a little over a week prior to our event and still managed to raise over $20,000! I have no doubt that without Pledgeit, we wouldn’t have come even close to that amount without having to cold call. Cons Nothing we loved it all! It gave us all we needed. Review Source SG Soumika G. Event and Donor Relations Coordinator Environmental Services Used the software for: 1-2 years ### "Excellent Customer Service" July 18, 2024 5.0 Pros Our Pledge It representative Suzanne was extremely helpful and proactive in helping manage our campaign. She helped pull statistics and was very knowledgeable about the integrations with other platforms. We were also glad that the Pledge It team accepted our feedback and would often quickly turn around with a solution and add the new feature. Cons It is sometimes confusing for our participants with so many options of actions on their dashboard. However, I think after a few years of using the same platform, people have learned and become more familiar with the process. Review Source AB Angela B. Engagement Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Buddy Walk" November 17, 2023 5.0 It was great. The team was very responsive. Pros It was easy to use. The team was very responsive. Cons Using an email for every registration, not ideal. It would be nice for one person's email to register multiple people at one time. Review Source LH Lara H. Executive Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Thrilled with our PledgeIt Experience!" March 20, 2023 5.0 We needed a very specific platform that was extremely customizable. PledgeIt not only did everything we needed it to do but it did it better than our previous platform. We also can't say enough good things about \[sensitive content hidden\] and the PledgeIt staff. They were so calm, answered every question, showed incredible patience with us, and made sure we knew they were there to help whenever we needed them. Pros Very customizable, easy to use, well thought out features. Easy to manage our event on the backside of the site. The PledgeIt team was amazing, especially \[sensitive content hidden\]! Cons We wish you had a Canadian version. :-) Review Source KH Kristina H. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent customer service and interface - highly recommend" January 3, 2024 5.0 Really excellent - very professional - I highly recommend! Pros I signed up my nonprofit to do a fundraising campaign and it was a huge success because the portal and interface were easy to use. Also having an awesome customer service rep that was available to me made any questions or concerns never a problem. Cons At first there wasn't a lot of flexibility on making the page formatted the way I wanted but they have improved that. Also having the ability to post videos right on the page would be an excellent improvement. Reason for choosing Pledge It Seemed the most professional and the customer service and my rep was very responsive. I liked the look feel and the whole system. Review Source GH Ginni H. Business Development Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you Caitlyn!" July 15, 2024 5.0 It was a ride. Complicated but PledgeIt made it easier! Pros Management was helpful. Nice for campaigns! Cons Lack of personalization for our organization in messaging. Reason for choosing Pledge It Wasn't a part of that decision. Review Source KN Kathy N. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Platform for Nonprofit" June 5, 2022 5.0 Pledge It is a great platform for first-time fundraisers, and for future fundraising now that we are more familiar with the features and tools. Most importantly, Pledge It has no fees which makes it even more valuable for nonprofit organizations. On a personal level, working with \[SENSITIVE CONTENT\] was truly wonderful and fun! He offered so many great ideas and his "office" door was always open for questions and help. Looking forward to working with Pledge It on our next fundraising event. Pros Ease of use. Ability to create different layouts, categories, offers a more personal site for the user. Reminder features, email templates for donation, welcome, thank you, etc. Cons Would have to go to each fundraiser's page to remove "featured" activities, instead of on the "featured" layout. No photo attachment when emailing groups. Cannot email to an individual fundraiser or donator. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.