# Pledge It Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pledge It the right Nonprofit solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250506/Pledge-It/reviews --- Pledge It 4.9 (98) [View alternatives](https://www.capterra.com/p/250506/Pledge-It/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pledge It Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The user engagement from a donor perspective as well as the ability for users to support in multiple ways for events.“ February 17, 2026 AW Andrew W RunnerSports, Self-employedUsed the software for: Less than 6 months. “The UI and navigating through the pages were at times confusing.“ September 6, 2025 JC Jennifer C Admin AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The donations are directly deposited into our Stripe account which helps with efficiency in getting donations to our organizations.“ January 30, 2026 DS Debra S Development, Fundraising, MarketingNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...)“ November 4, 2024 KB Kristen B Deputy Executive DirectorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years. “Being able to track fundraising results across multiple locations was essential for our event, and Pledge It delivered seamlessly.“ April 23, 2025 ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The cost out weighs the benefits and I will not use this again.“ February 17, 2026 JL Jake L Director of Development-LETRNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “One of my favorite features is when we switched from using the tipping model and started using the "ask donors to cover the fees" feature.“ April 18, 2024 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I don't love the fees that are charged to both us and the donor but do understand why they need to be in place.“ October 10, 2025 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Ellen G. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Highly recommend the Pledgeit Platform" October 23, 2024 5.0 From start to finish, it was a smooth transition to get our events up and running and successful for clients to use! Pros Easy to learn! Our website looks professional and we received only positive feedback from our event supporters. Cons Happy to hear of some updates coming to enhance customer experiences. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Annual fee and costs per transaction. Also needed better support. Review Source TP Tracy P. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Highly recommend PledgeIt" September 22, 2025 5.0 I can't say enough about the benefits we experienced and previously mentioned. I also appreciate PledgeIt's desire to add features that make the platform better all the time. The service, logical conversations and problem solving discussions we had regularly with \[sensitive content hidden\] were not just helpful but a gamechanger! Pros We really appreciated the client support and customer service, ease of use and ease of navigation as well as PledgeIt's continual improvement of the platform. We're a professional services organization that has now recommended this to other organizations for their clients, but our own clients to the point where we will only work with PledgeIt for new clients. They benefit from our proficiency as well as the benefits of PledgeIt. Cons This wasn't a negative, but it might be a benefit if we can templatize the reports we regularly generate. Review Source CE Claudia E. Administrative Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product! " November 4, 2022 5.0 Pros I liked that this was user friendly and easy to set-up. The reporting was very straight forward and collected all the information that was needed. I also loved that those who created a pledge knew when they were going to be billed. The reminder emails were also great for the golfers reminding them to close their page. Cons I wish there were other processors besides Stripe. Review Source HF Hannah F. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "User-Friendly Platform With Strong Fundraising Tools" November 24, 2025 5.0 Overall, my experience with Pledge It has been very positive. The platform is user-friendly, engaging for supporters, and helpful for managing our campaigns. Pros I appreciated how intuitive the Pledge It platform was for both staff and supporters. It made managing campaigns straightforward and created a seamless experience for donors. Cons The only challenge so far has been getting fully comfortable with the reporting features, since we’re still learning our way around that area. Review Source AK Amy K. director special events Hospital & Health Care Used the software for: 1-2 years ### "Excellent product" September 30, 2025 5.0 We use it for our participants to receive donations from friends and family. It has been a great product with excellent customer care and easy to use for all Pros easy to use and understand. Staff is excellent with customer care. Every time i has a question my call was returned promptly Cons nothing comes to mind, nothing comes to mind, nothing comes to mind, why do i have to type 100 characters. Review Source SS Scott S. fundraising coordinator Sports Used the software for: 2+ years ### "MT football " October 7, 2025 5.0 Excellent experience, as usual. \[sensitive content hidden\] is our contact person, and she is excellent. She responds promptly and makes everything run smoothly. Pros We have been using Pledge It for many years now and it's our only fundraising method. It is so easy as \[sensitive content hidden\] sets everything up and our players follow the instructions. The ease at which the whole campaign runs is the best part. We wouldn't use any other fundraiser, and I have shared Pledge It with other organizations in and outside our school. Cons I really don't have any complaints, nor can I think of any real cons. We have used other fundraising platforms, and Pledge It is the best. Review Source BB Bruce B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great platform and a terrific team" March 5, 2025 5.0 Pros We used Pledge It to launch a "polar plunge" peer to peer fundraiser in Miami Beach, where the winter water temperatures are 78°! We raised more than $40,000 with no hassles and at a very low cost. Love it! I have been running peer to peer fundraisers on multiple platforms for more than 10 years - and this is simply the best I have found. I strongly recommend it to non-profits for its ease of use, reliability. and spectacular campaign and tech support. It is a great platform and a terrific team. Cons Honestly, I wish we started using it sooner. Review Source BL Brett L. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "2025 Play with a Purpose Raffle & Auction" March 11, 2025 5.0 Overall, it is a very good product and very user-friendly. Pros Pledge It is easy to use. Suzanne's support was very helpful in getting the event (campaign page) to look perfect. Cons The photo images (for the auction) are limited. When uploading photos sizing is difficult and phot quality sometimes gets blurred. Review Source AW Andrew W. Runner Sports Used the software for: Less than 6 months ### "Run the Debt Off Review" September 6, 2025 5.0 Overall a very positive experience and would recommend it for other fundraisers. The support and guidance from the staff and the ease of use for the donors make this a valuable package. Pros I appreciated the support from the staff and their reliable/timely communication. They were professional and very accommodating for my fundraiser. Cons The UI and navigating through the pages were at times confusing. However, the staff was very helpful in guiding me through using the software. Review Source MM Mike M. Competitive Activities Director Non-Profit Organization Management Used the software for: 1-2 years ### "Frist Tee Pledge It " March 11, 2025 5.0 Very satisfied with the overall product and service Pros I really enjoy the customer service we receive. Cons Maybe the cost of the service to the members is a bit high? Review Source GB Glynis B. Director of Events Non-Profit Organization Management Used the software for: 2+ years ### "#1 fans of Pledge It! " July 6, 2023 5.0 Pledge It is awesome. I will never go back to other platforms after using Pledge It, and I often tell others about it! Pros Pledge It is so user-friendly and has a super fresh look. Every representative I've worked with is responsive, timely, and friendly. I love how easy it is to use and share. Cons They fixed my only issue! My only complaint was that they didn't have auction capability but they're adding it! Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing Pledge It Price, quality, look, customer service Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Pledge It was a better fit for our event, was more aesthetically pleasing, and super easy to work with. Review Source DB Danae B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Race with Pledge" November 16, 2023 5.0 Pledge It has been a great success, it's user-friendly for both the administrative and user side. Pros Pledge It was a very comprehensive platform that allowed our virtual Race for Research fundraiser to engage our community with an easy, clean user interface. Cons There were a lot of layers to figure out to make sure everything was completed. It was easy to work through, but there were essentially two separate parts within the dashboard which made it a tiny bit confusing. Also, there was no easy way to handle family or team package sales. Switched from [RunSignup](https://www.capterra.com/p/228577/RunSignup/) Run Sign Up had even more layers to work through. It was missing a lot of features and didn't do a great job of pulling the community in and engaging them. PledgeIt works well to pull participants in and keep the race vibes going - even virtually! Review Source DH Dora H. President Non-Profit Organization Management Used the software for: 6-12 months ### "We loved using PledgeIt!" November 7, 2023 5.0 Great customer support! Still learning all the great features of the site as this was our first year using it. Pros Very easy to use from a laptop or mobile device. Easy to see stats and download needed information. Cons I wish it had a thermometer type measuring graphic incorporated into the main page to easily see where we are on our fundraising goal. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) None of the above, but had to pick one. We had EZ Events Solutions, but they retired from the business. Review Source DG Dominique G. Director of Events Non-Profit Organization Management Used the software for: 6-12 months ### "Highly Recommend Pledge It " November 21, 2023 5.0 Pros Super easy to use and the Pledge It support team is wonderful to work with! Cons I do not have any cons with the Pledge It platform. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) The cost of Pledge It was significantly less than the other platform Review Source DG David G. Co-Founder Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use For Events of All Types" March 7, 2025 5.0 Pros Great product, great support. Love the ease of use and new feature, including the raffle ticket option. Cons The product is very easy to use and don't find any cons with the product. Review Source SG Soumika G. Event and Donor Relations Coordinator Environmental Services Used the software for: 1-2 years ### "Excellent Customer Service" July 18, 2024 5.0 Pros Our Pledge It representative Suzanne was extremely helpful and proactive in helping manage our campaign. She helped pull statistics and was very knowledgeable about the integrations with other platforms. We were also glad that the Pledge It team accepted our feedback and would often quickly turn around with a solution and add the new feature. Cons It is sometimes confusing for our participants with so many options of actions on their dashboard. However, I think after a few years of using the same platform, people have learned and become more familiar with the process. Review Source GH Ginni H. Business Development Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you Caitlyn!" July 15, 2024 5.0 It was a ride. Complicated but PledgeIt made it easier! Pros Management was helpful. Nice for campaigns! Cons Lack of personalization for our organization in messaging. Reason for choosing Pledge It Wasn't a part of that decision. Review Source NA Nelly A. Engagement Manager Non-Profit Organization Management Used the software for: 2+ years ### "PledgeIt review " July 10, 2023 5.0 The platform helps us push towards our fundraising goals for the campaign and makes it easy with the various features externally and the admin features, on top of the staff support we received from the moment we created the page all the way through the end of the campaign. It truly felt like we were receiving the best customer support and their team was proactive with a lot of upgrades and tech issues. Pros The software is very user friendly and we've seen upgrades each year that have made our experience better with each campaign cycle. This year was by far the best, between upgrades for the participant experience, and for the admins on the back end (example copy emails, customized template blocks, etc.). Having Strava integrated with the platform is also a huge win for us, something that ended up becoming a game changer to have our participants track their miles rather than manual entry (for those that use the app already). Cons We use MailChimp for our campaign to send out very specific storytelling messages about our programming, mainly because MailChimp has a lot of tools and features to do this. Unfortunately the PledgeIt messaging system doesn't have these features, but we did use the messaging feature to help us target specific audiences, like $0 fundraisers, and send them short messages to encourage them to fundraise. Reason for choosing Pledge It I wasn't a part of the organization when this occurred. Review Source TC Tina C. Medical Director Hospital & Health Care Used the software for: 6-12 months ### "Perfect platform for our 5K inaugural event" November 11, 2022 5.0 Excellent product and customer service. Pros The most important feature was the drop down feature where race participants could choose from over 1300 schools to support with their donations. This was the critical piece that made the event successful. The ability to find their tiny rural school in Jamaica is what mobilized people to start donating online and it became a friendly competition between schools and their alums. The leaderboard was another feature that donors enjoyed and fueled the competition even more. Cons The inability to register more than one race participant under one email address. Review Source Response from Pledge It November 15, 2022 Thanks so much for your review and feedback, Tina! We're so glad you found success with Pledge It. We'll certainly share your feedback with the product team. In the meantime, we did want to let you know that, while a different email address is required per participant, registering multiple participants at the same time for peer-to-peer ticketed events like yours is now available. We're happy to share more about this new feature when you have some time to discuss. TM Tina M. Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Pledgeit made all the difference! " April 3, 2023 5.0 Pros Pledgeit made all the difference in the world for our campaign! We stood up our site a little over a week prior to our event and still managed to raise over $20,000! I have no doubt that without Pledgeit, we wouldn’t have come even close to that amount without having to cold call. Cons Nothing we loved it all! It gave us all we needed. Review Source TG Teal G. Executive Director Sports Used the software for: 6-12 months ### "Golf - A- Thon Review" October 20, 2022 5.0 \[SENSITIVE CONTENT\] was fantastic and helpful and we were able to roll out this fundraiser with little manpower and surpass our goals! I will use Pledge it for every Golf-A-Thon going forward. Thank you for this amazing platform! Pros This software was easy to use and the support team was AMAZING and responsive to any question and customization I requested. Cons The fact that one parent could not sign up both of their kids with one email account and the fact that I could not set up the entire fundraiser as the Administrator of the event. I would like to have access to add in all of the holes played on the back side of the site and set up the initial invites to all of the team captains and players on each team. Reason for choosing Pledge It Kevin was very informative and gave me a great tour of the product and it seemed very user friendly and it was! Review Source MS Moriah S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Fan of PledgeIT" September 6, 2023 5.0 PledgeIT meets our needs for peer-to-peer fundraising as well as event registration. We have used the platform for all of our events this year and found it to be an improvement! However, PledgeIT's customer service is perhaps their best quality with timely responses and a desire for feedback. Pros The platform is clean, simple, and user friendly! Cons There was not a lot of room for us to customize registration forms on the backend. Switched from [FundEasy](https://www.capterra.com/p/246205/FundEasy/) Cost Review Source LH Lara H. Executive Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Thrilled with our PledgeIt Experience!" March 20, 2023 5.0 We needed a very specific platform that was extremely customizable. PledgeIt not only did everything we needed it to do but it did it better than our previous platform. We also can't say enough good things about \[sensitive content hidden\] and the PledgeIt staff. They were so calm, answered every question, showed incredible patience with us, and made sure we knew they were there to help whenever we needed them. Pros Very customizable, easy to use, well thought out features. Easy to manage our event on the backside of the site. The PledgeIt team was amazing, especially \[sensitive content hidden\]! Cons We wish you had a Canadian version. :-) Review Source KH Kristina H. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent customer service and interface - highly recommend" January 3, 2024 5.0 Really excellent - very professional - I highly recommend! Pros I signed up my nonprofit to do a fundraising campaign and it was a huge success because the portal and interface were easy to use. Also having an awesome customer service rep that was available to me made any questions or concerns never a problem. Cons At first there wasn't a lot of flexibility on making the page formatted the way I wanted but they have improved that. Also having the ability to post videos right on the page would be an excellent improvement. Reason for choosing Pledge It Seemed the most professional and the customer service and my rep was very responsive. I liked the look feel and the whole system. Review Source KN Kathy N. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Platform for Nonprofit" June 5, 2022 5.0 Pledge It is a great platform for first-time fundraisers, and for future fundraising now that we are more familiar with the features and tools. Most importantly, Pledge It has no fees which makes it even more valuable for nonprofit organizations. On a personal level, working with \[SENSITIVE CONTENT\] was truly wonderful and fun! He offered so many great ideas and his "office" door was always open for questions and help. Looking forward to working with Pledge It on our next fundraising event. Pros Ease of use. Ability to create different layouts, categories, offers a more personal site for the user. Reminder features, email templates for donation, welcome, thank you, etc. Cons Would have to go to each fundraiser's page to remove "featured" activities, instead of on the "featured" layout. No photo attachment when emailing groups. Cannot email to an individual fundraiser or donator. Review Source Similar Products Featured