# Pledge It Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pledge It the right Nonprofit solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250506/Pledge-It/reviews --- Pledge It 4.9 (98) [View alternatives](https://www.capterra.com/p/250506/Pledge-It/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pledge It Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The user engagement from a donor perspective as well as the ability for users to support in multiple ways for events.“ February 17, 2026 AW Andrew W RunnerSports, Self-employedUsed the software for: Less than 6 months. “The UI and navigating through the pages were at times confusing.“ September 6, 2025 JC Jennifer C Admin AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The donations are directly deposited into our Stripe account which helps with efficiency in getting donations to our organizations.“ January 30, 2026 DS Debra S Development, Fundraising, MarketingNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Users frustrated by the reminder emails they received (but they also weren't following the directions and could have entered the info and stopped receiving reminders...)“ November 4, 2024 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We were able to increase fundraising from a few different events that we had run with other systems in the past.“ October 10, 2025 ZM Zachary M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The cost out weighs the benefits and I will not use this again.“ February 17, 2026 KB Kristen B Deputy Executive DirectorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years. “Being able to track fundraising results across multiple locations was essential for our event, and Pledge It delivered seamlessly.“ April 23, 2025 KM Kevin M Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I don't love the fees that are charged to both us and the donor but do understand why they need to be in place.“ October 10, 2025 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HF Hannah F. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "User-Friendly Platform With Strong Fundraising Tools" November 24, 2025 5.0 Overall, my experience with Pledge It has been very positive. The platform is user-friendly, engaging for supporters, and helpful for managing our campaigns. Pros I appreciated how intuitive the Pledge It platform was for both staff and supporters. It made managing campaigns straightforward and created a seamless experience for donors. Cons The only challenge so far has been getting fully comfortable with the reporting features, since we’re still learning our way around that area. Review Source AV Alisha V. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Thumbs up for Pledge It" October 23, 2024 5.0 It’s been a good year. We had three successful campaigns, and I look forward to next year being even better. Working with \[sensitive content hidden\] has been great and he’s super responsive. Pros Customer service, easy to use and navigate, easy to support users Cons I don’t have anything, as it’s all just new learning Switched from [DSers](https://www.capterra.com/p/247947/DSers/) It was DS Connex but cannot find on list. They were retiring and wanted to move before we were pressured to change fast Review Source CE Claudia E. Administrative Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product! " November 4, 2022 5.0 Pros I liked that this was user friendly and easy to set-up. The reporting was very straight forward and collected all the information that was needed. I also loved that those who created a pledge knew when they were going to be billed. The reminder emails were also great for the golfers reminding them to close their page. Cons I wish there were other processors besides Stripe. Review Source EG Ellen G. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Highly recommend the Pledgeit Platform" October 23, 2024 5.0 From start to finish, it was a smooth transition to get our events up and running and successful for clients to use! Pros Easy to learn! Our website looks professional and we received only positive feedback from our event supporters. Cons Happy to hear of some updates coming to enhance customer experiences. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Annual fee and costs per transaction. Also needed better support. Review Source AK Amy K. director special events Hospital & Health Care Used the software for: 1-2 years ### "Excellent product" September 30, 2025 5.0 We use it for our participants to receive donations from friends and family. It has been a great product with excellent customer care and easy to use for all Pros easy to use and understand. Staff is excellent with customer care. Every time i has a question my call was returned promptly Cons nothing comes to mind, nothing comes to mind, nothing comes to mind, why do i have to type 100 characters. Review Source SS Scott S. fundraising coordinator Sports Used the software for: 2+ years ### "MT football " October 7, 2025 5.0 Excellent experience, as usual. \[sensitive content hidden\] is our contact person, and she is excellent. She responds promptly and makes everything run smoothly. Pros We have been using Pledge It for many years now and it's our only fundraising method. It is so easy as \[sensitive content hidden\] sets everything up and our players follow the instructions. The ease at which the whole campaign runs is the best part. We wouldn't use any other fundraiser, and I have shared Pledge It with other organizations in and outside our school. Cons I really don't have any complaints, nor can I think of any real cons. We have used other fundraising platforms, and Pledge It is the best. Review Source BB Bruce B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great platform and a terrific team" March 5, 2025 5.0 Pros We used Pledge It to launch a "polar plunge" peer to peer fundraiser in Miami Beach, where the winter water temperatures are 78°! We raised more than $40,000 with no hassles and at a very low cost. Love it! I have been running peer to peer fundraisers on multiple platforms for more than 10 years - and this is simply the best I have found. I strongly recommend it to non-profits for its ease of use, reliability. and spectacular campaign and tech support. It is a great platform and a terrific team. Cons Honestly, I wish we started using it sooner. Review Source AW Andrew W. Runner Sports Used the software for: Less than 6 months ### "Run the Debt Off Review" September 6, 2025 5.0 Overall a very positive experience and would recommend it for other fundraisers. The support and guidance from the staff and the ease of use for the donors make this a valuable package. Pros I appreciated the support from the staff and their reliable/timely communication. They were professional and very accommodating for my fundraiser. Cons The UI and navigating through the pages were at times confusing. However, the staff was very helpful in guiding me through using the software. Review Source BL Brett L. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "2025 Play with a Purpose Raffle & Auction" March 11, 2025 5.0 Overall, it is a very good product and very user-friendly. Pros Pledge It is easy to use. Suzanne's support was very helpful in getting the event (campaign page) to look perfect. Cons The photo images (for the auction) are limited. When uploading photos sizing is difficult and phot quality sometimes gets blurred. Review Source MM Mike M. Competitive Activities Director Non-Profit Organization Management Used the software for: 1-2 years ### "Frist Tee Pledge It " March 11, 2025 5.0 Very satisfied with the overall product and service Pros I really enjoy the customer service we receive. Cons Maybe the cost of the service to the members is a bit high? Review Source LB Laura B. Assistant Director of Development Fund-Raising Used the software for: 6-12 months ### "The Summit Center 2024 Autism Walk" May 30, 2024 5.0 Pros The Pledge It Customer Service team and the ease of use of the platform as a whole. Cons Did not pull in the transaction fees into our CRM. Switched from [Neon Fundraise](https://www.capterra.com/p/241829/Neon-Fundraise/) Data integration with our CRM and front-end ease of use for our walkers and donors. Review Source NG Nonnie G. Director of Events and Engagement Hospital & Health Care Used the software for: 6-12 months ### "Love Pledge It!" May 19, 2023 5.0 Overall experience was great! Loved how user friendly it was and simple to navigate. Pros Pledge It was great and so easy to use! Loved how simple it was for participants to sign up, great to pull reports on fundraisers, loved being able to send emails out through the platform. Excited to use this again for our next event. Cons Would love to be able to include an embedded video and picture in the email. Would also be great to have a pop up window right after people register with next steps. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Not user friendly, nickel and dimed you for extra support, overall not a good experience. Review Source CA Cyndi A. Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Wonderful fundraising platform with excellent customer support!" June 17, 2022 5.0 We love the PledgeIt platform and model. The customer support can't be beaten and we enjoy working with the team to help us maximize the platform and our fundraising goals. We are a small non-profit with unique fundraising challenges and the PledgeIt team has helped us to tailor the platform to meet our needs when others could not. We have tried several other platforms before finding PledgeIt and we have been happy ever since. Couldn't recommend this platform and team more. Pros The ease of set-up and user functionality. It allows our non-profit to easily count multiple metrics at the same time eg: dollars and steps. Reports are easy to pull and segment. Cons We would love to see more fitness app integrations. Reason for choosing Pledge It PledgeIT had superior customer service and the platform was more user-friendly for our donors. We appreciate having the ability to measure several metrics at once as well as more fitness app integration at a better price point. Review Source DG Dominique G. Director of Events Non-Profit Organization Management Used the software for: 6-12 months ### "Highly Recommend Pledge It " November 21, 2023 5.0 Pros Super easy to use and the Pledge It support team is wonderful to work with! Cons I do not have any cons with the Pledge It platform. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) The cost of Pledge It was significantly less than the other platform Review Source DG David G. Co-Founder Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use For Events of All Types" March 7, 2025 5.0 Pros Great product, great support. Love the ease of use and new feature, including the raffle ticket option. Cons The product is very easy to use and don't find any cons with the product. Review Source KB Kim B. Director of Events and Business Development Sports Used the software for: 1-2 years ### "We love Pledge It " September 16, 2024 5.0 Our overall experience using Pledge It over the last few year has been great ! Easy to use and build out events. Pros Pledge -It is a great fundraising platform for all charity events. They are always adding great new features. The customer service we receive from \[sensitive content hidden\] and the Pledge It team is fantastic. Always there to support and help our organization. Cons There are no negatives about Pledge-It that I can list. If there is something I do not understand the support team is right there to assist always and recommend ways to enhance fundraising! Review Source TL Tom L. Special Events Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Results and Customer Service with Pledge It!" June 11, 2024 5.0 We are very happy to have made the switch to Pledge It this year. There is no shortage of choices when it comes to registration platforms but Pledge It works to make the transition as easy as possible. Pros Their customer service is exceptional. All of my questions were answered quickly during the initial setup phase and then throughout the following months during registration and fundraising. Cons Does any system do exactly what you need it to do in exactly the way you want? No, but the team at Pledge It listens to our concerns and strives to make the platform work in the best way possible for us. Review Source SS Stephanie S. Director of Advancement Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent Value, Common Sense Choice for Nonprofits" August 5, 2022 5.0 Customer service is friendly and responsive. They truly care about the success of your event and organization. They go the extra mile to find solutions and suggest ways to make ideas even better. They truly are team players. This combined with a durable and robust product makes it a win-win for everyone. Pros Pledge It delivered every feature we desired and then some. It gave us a lot of options and flexibility to produce the style of event we wants, with evolving ideas to improve fundraiser and donor engagement. The exceptional value of the product, combined with its high level of quality and functionality made it an easy, common-sense choice for our nonprofit to use. Cons There were no real "cons" just some minor challenges we needed to overcome with unique solutions and workarounds. But everything we needed was addressed quickly and correctly to give us an ideal user experience. Reason for choosing Pledge It The other products we considered were very expensive and offered far fewer features than Pledge It. Their sales team was not invested in our overall success, but just wanted to sell a product. Review Source MC Marcy C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Pledge It is a great tool for fundraising events." June 25, 2023 5.0 Pros Pledge It has the best customer service. They are extremely helpful when taking an idea and making it happen. Pledge It is extremely user-friendly. I love the feature that allows administrators to communicate directly with participants and donors. Cons I would like to see the ability for donors to make pledges or donations to multiple participants without having to enter their credit card for each one. Review Source JH Jill H. Senior Development Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Great Option for Peer-to-Peer Event Fundraising" August 25, 2023 5.0 Overall, using Pledge It has been a great experience. We switched from another platform and the switch was seamless, plus this platform is miles better for our needs. Pros Pledge It is a cost-effective, user-friendly option for our annual peer-to-peer fundraiser. Cons There are some minor tweaks we'd love to see implemented to help our event, but we have discussed them all with our Pledge It representatives who have been incredibly receptive and easy to reach. We look forward to continued improvements! Review Source AB Angela B. Engagement Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Buddy Walk" November 17, 2023 5.0 It was great. The team was very responsive. Pros It was easy to use. The team was very responsive. Cons Using an email for every registration, not ideal. It would be nice for one person's email to register multiple people at one time. Review Source MG Myriam G. Founder Sports Used the software for: Less than 6 months ### "Review from Athletes Soul" November 2, 2022 5.0 So far, we've had a great experience with PledgeIt. Not only the system is super easy to use but the team and customer service is great. We found them quick and efficient. They are also willing to take the time to understand your organization, your needs, and brainstorm with you. Pros PledgeIt is super easy to use. The set is fast and intuitive and there are many functionalities available. We did a peer-to-peer fundraising campaign, and it was a great success. Registering fundraisers was smooth and they found the software easy to use. The software did everything we needed and with no additional costs to our organization which is a big plus compared to others. It is also much easier to use than GoFundMe and the payments are made regularly instead of at the end of the campaign. Cons Maybe an integration with WhatsApp and the ability to create a video from the fundraiser page instead of uploading a pre-recorded video or bringing it from social. Reason for choosing Pledge It It is cheaper for not-profit. It is easier to use. The interface is more modern and attractive for both donors and fundraisers. It is integrated with Strava.We receive personalized customer service. Review Source AC Anna C. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Best event software!" September 20, 2022 5.0 We loved Pledge It, we had multiple events going on that we were able to do with Pledge it and saved money by using the software. Pros The cost, user friendly system, and the support team! Cons What was missing has now been added to the software so we will be able to use Pledge It for other events. Review Source DR Dixie R. Regional Buddy Walk Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Extremely Satisfied " May 15, 2023 5.0 Wonderful! It was easy to work with and any questions I ever had, \[sensitive content hidden\] was amazing in providing me with answers and solutions. Pros I loved how easy it was to navigate around the site, both on the front end and the back end. There was a place for everything to give participants all the information they needed. Cons There was confusion among registrants about their name not appearing on team pages due to opting out of fundraising. However, I think with this being a new platform for us this year, it will be better next year since people will be used to the site more. Review Source KN Kathy N. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Platform for Nonprofit" June 5, 2022 5.0 Pledge It is a great platform for first-time fundraisers, and for future fundraising now that we are more familiar with the features and tools. Most importantly, Pledge It has no fees which makes it even more valuable for nonprofit organizations. On a personal level, working with \[SENSITIVE CONTENT\] was truly wonderful and fun! He offered so many great ideas and his "office" door was always open for questions and help. Looking forward to working with Pledge It on our next fundraising event. Pros Ease of use. Ability to create different layouts, categories, offers a more personal site for the user. Reminder features, email templates for donation, welcome, thank you, etc. Cons Would have to go to each fundraiser's page to remove "featured" activities, instead of on the "featured" layout. No photo attachment when emailing groups. Cannot email to an individual fundraiser or donator. Review Source Similar Products Featured ## Related categories [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.