# LOCAD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LOCAD the right Inventory Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/250779/LOCAD/reviews --- LOCAD 4.9 (15) [View alternatives](https://www.capterra.com/p/250779/LOCAD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LOCAD Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ena Louise Q. Chief Operations Officer Health, Wellness and Fitness Used the software for: 6-12 months ### "LOCAD believes in SMEs and we love them for that!" May 10, 2022 5.0 LOCAD made it possible for us to grow our overall orders by 200% because they handled our marketplace accounts for us. It would've been impossible to reach that number without them. Their efficiency allows us to ensure that we can timely fulfill orders whether it's a lean season, a double digit sale day, or even a quick spike of sales due to our products going viral. This translates to a great customer experience and kt encourages our customers to repurchase from us in the future. Pros We messaged a lot of third-party fulfillment services but they didn’t entertain our inquiry, only LOCAD did. For me, it speaks volumes that LOCAD sees the potential of SMEs to grow into a big brand one day, so we didn’t second-guess our decision to go with LOCAD because of the experience we had. Cons The things that I think can be improved are beyond LOCAD's control - it's more on the courier/logistics side of things, especially when it comes to the handling of our parcels. Reason for choosing LOCAD Some did not get back to us with our inquiry. Others told us outright that they only manage big brands. Review Source GL Gabby L. Chief Operations Officer Consumer Goods Used the software for: 1-2 years ### "Smooth and hassle-free transactions" November 7, 2024 5.0 Our experience with LOCAD was very smooth. We wish we could have stayed longer! Pros LOCAD was very efficient in processing all our orders. The interface was easy to use and the agents were so accommodating (shout out to Jay!) Cons As a small business, it would have been nice to have even more package options. Switched from [Payoneer](https://www.capterra.com/p/187086/Payoneer/) Limited options in the local platform (e.g. pay per website only) Review Source LT Ludwig T. CEO Cosmetics Used the software for: 6-12 months ### "Great as is but looking forward to see more features!" July 16, 2024 4.0 Pros LOCAD helped me scale my business with ease. Now, I don't have to worry about scaling my team during the peak season and just focus on product development and sales. Cons The current workflows are more optimized for businesses with higher SKUs, which might be daunting for small startups/scale-ups. Review Source EC Erma C. Manager Retail Used the software for: 2+ years ### "We highly recommend Locad as a reliable and efficient fulfilment partner." December 20, 2024 5.0 We highly recommend Locad as a reliable and efficient fulfilment partner. Overall we're satisfied with the level of service and support we've received from Locad. Pros Locad's dashboard is user-friendly, making it easy to navigate, manage orders and monitor operations. It provides a centralized platform for managing multiple stores, inventory, and fulfilment processes. Cons Sometimes, we've experienced delays in receiving replies from customer service. Additionally, the dashboard only displays a limited amount of historical inventory data, making it difficult to track trends over longer periods. Review Source MM Miguel M. President Retail Used the software for: 1-2 years ### "I love locad" December 18, 2024 5.0 Overall they are the best fulfillment service in the Philippines. Pros They are the best in the Philippines. 99.99% fulfillment on time. Cons On the rare occasion where there is an issue, expect things to be resolved after a few days and not minutes which is normal for a large company. Review Source zW zijuan W. Purchase Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "purchase manager " May 13, 2025 5.0 perfect, best experience with Local distribution serivice Pros professinal process and productivity, best software and warehouse Cons more connect team in global, can be touch in evenryplace Review Source KM Karishma M. Entrepreneur Cosmetics Used the software for: 6-12 months ### "Professional and efficient " July 10, 2024 5.0 Very happy that I chose to go with LOCAD. Barely had much stress associated with order management and fulfillment of my customers’ orders Pros Order management was great for my online business. Customer service was also very prompt and professional Cons Inbounding could do with one or two less steps Review Source RP Rachell P. Inventory Manager Alternative Medicine Used the software for: Less than 6 months ### "Good Dashboard with friendly staff" August 22, 2024 5.0 Good communication and friendly representation from company Pros Ease of accessibility to information in dashboard Cons Inability to edit orders in dashboard limits ability to action late customer requests Review Source RJ Rhea J. Founder Retail Used the software for: 6-12 months ### "Trusted logistics partner for a growing business" June 26, 2024 5.0 Pros Customer service and intuitive dashboard. Cons Rare instances of delayed fulfilment. Review Source John Y. Owner Education Management Used the software for: Less than 6 months ### "We highly recommend LOCAD." March 12, 2024 5.0 Pros We chose LOCAD after encountering various challenges with other logistics partners. The integration with WooCommerce was seamless for us. \[sensitive content hidden\] and her team went above and beyond their services, closely working with our team to make our fulfillment process smoother. They also handled other forms of integrations for us. We highly recommend LOCAD. Cons Nil, so far things are going well. So it is all good. Review Source LC Laura C. Logistic Coordinator Internet Used the software for: 2+ years ### "Assolutamente soddisfatti di LOCAD" March 22, 2023 5.0 In generale LOCAD è un servizio affidabile professionale per le nostre esigenze di logistica e trasporto. Con la vasta gamma di servizi personalizzati, la facilità d’uso e l’attenzione al cliente è sicuramente un’opzione da considerare per coloro che cercano di migliorare la propria logistica. Pros questo software si è rivelato per noi un ottimo servizio da implementare alla nostra logistica, ben progettato e facile da usare. La navigazione della piattaforma intuitiva è permesso a tutti nostri membri del team di comprendere appieno il funzionamento della piattaforma in poco tempo. Fino ad ora ci è sembrato molto affidabile e non abbiamo avuto alcun problema. Dal punto di vista dell’integrazione, è stato tutto molto semplice e chiaro, non abbiamo riscontrato problemi di alcun tipo grazie al supporto ricevuto. Cons Ad oggi non abbiamo ancora trovato aspetto negativi o inconvenienti nell’utilizzo di LOCAD. Abbiamo facilmente compreso il funzionamento della piattaforma e il servizio sono ad ora è sempre stato impeccabile. Tornerò con aggiornamenti futuri qualora dovessi riscontrare qualche cosa. Review Source SL Simona L. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Lo utilizziamo per il nostro ecommerce " March 8, 2023 5.0 Pros La sua interfaccia intuitiva e semplice da usare mi ha permesso di configurare facilmente le funzioni automatiche per gestire la nostra logistica in modo più efficiente. Inoltre, LOCAD offre anche una serie di funzionalità avanzate, come il tracciamento delle spedizioni in base al destinatario. Ho apprezzato anche il supporto clienti rapido ed efficiente che mi ha aiutato a risolvere un problema tecnico in pochi minuti.Nel complesso, se state cercando una piattaforma che possa migliorare il vostro servizio di logistica, vi consiglio di valutare anche LOCAD. Cons Inizialmente i ragazzi del nostro dipartimento tecnico hanno trovato qualche difficoltà nell’integrazione. Difficoltà subito risolte grazie alla semplice ed esaustiva documentazione disponibile relativa alle integrazioni tecniche. Al di là di questo, da quando abbiamo iniziato ad utilizzare il servizio, abbiamo sicuramente migliorato le nostre KPI e soprattutto, cosa più importante, la soddisfazione dei nostri clienti. Review Source JhP John hezron P. BBO Business Supplies and Equipment Used the software for: 2+ years ### "Business partner" November 24, 2022 5.0 Locad is a great partner for fulfillment and they have a helpful team. Pros Help to our sales growth and faster transaction Cons automatic and Reliable system it helps us to settle faster transaction to our customer Review Source JH Jordan H. COO Retail Used the software for: 6-12 months ### "A great partner that helped me ship anywhere in Australia" May 30, 2022 5.0 When you’re using your own one-man band, it’s hard to make it affordable to ship to wider parts of Australia. But by working with someone like LOCAD, who has existing business relationships with shipping carriers, it becomes more affordable to push out our different brands to more customers. Now with LOCAD, 95% of our shipments are shipped within 90 minutes. Pros Incredibly fast fulfilment! What took us days before packing and shipping take LOCAD just hours. Their customer support is also phenomenal and very hands-on. Cons Some operational hiccups which they immediately address. Overall a great fulfilment partner! Review Source MMA Mikaella Martinna A. Executive Assistant Retail Used the software for: 6-12 months ### "Best fulfillment engine -- LOCAD!" November 24, 2022 5.0 Pros Makes our e-com brand easier to handle and we don't have to worry about the stress of booking and tracking orders. Cons customer support is kind of slow but they reply once you follow up with them :) Review Source Similar Products Featured