# DAT iQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DAT iQ the right Data Analysis solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/264785/DAT-iQ/reviews

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DAT iQ

4.5 (66)

[View alternatives](https://www.capterra.com/p/264785/DAT-iQ/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DAT iQ

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

EH

Ewan H

Pricing Analyst Transportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years.

“The new predictive Ratecast system has added another element to our pricing workbooks and helped us add another variable to win freight.“

June 1, 2023

cb

chase b

PresidentLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months.

“It also does not show rates w/o highlighting“

April 25, 2025

AM

Adrian M

VP of SalesLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months.

“I like the amount of data and as well as the sample size of data that is used from companies across the nation“

September 27, 2023

KL

Karen L

Senior DTC ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Depends but sometimes difficult to get into and access the information that our division needs“

March 7, 2024

JR

Justin R

Sr Director, LogisticsLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years.

“DAT provides multiple intelligence solutions that are critical to running our business. “

June 2, 2023

NH

Nick H

OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years.

“The map in general can be a little generic .“

July 27, 2023

NH

Nikki H

Carrier SalesTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years.

“I like how now we can send quote and carriers can send them to us as well“

May 31, 2023

ak

altaff k

LCTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: I used a free trial.

“the interface is confusing takes some getting used tothank you“

June 1, 2023

## Showing most helpful reviews

Showing 1-25 of 66 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael B.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Product Worth The Money"

August 29, 2023

5.0

We are gaining capacity in areas we don't normally move freight - which grows our book of business

Pros

The loadboard brings us capacity when we don't have it in our current network

Cons

The API integration is relatively good, but could be improved in many ways

Switched from

[Load Board](https://www.capterra.com/p/234195/Load-Board/)

Because Truckstop simply didn't have the dry van capacity we needed nor the most up-to-date rating tools.

Review Source

LE

Laura E.  
Director of Transportation and Replenishment  
Food & Beverages  
Used the software for: 2+ years

### "Good, but need to listen more to shippers"

August 15, 2024

4.0

Pretty good. I love the visuals, easier logins now. I really feel like there are still gaps on how to use the data in a way that meets my business needs.

Pros

I love the lane by lane data, it helps take market insight and really drill down to what my organization is seeing that might be different due to volume/lane/mode mix...vs what the C-suite may be hearing generally.

Cons

Im pretty irritated I dont get the rateview future rates in a data set. I would have to look up one by one, and then my success manager started out with I would have to pay for it. It seems like there are still gaps in the offering and DAT not understanding how shippers use the data so you can give us better solutions to anticipate use/formats needed.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reason for choosing DAT iQ

Expanded functionality and data visualization.

Review Source

cB

chase B.  
President  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "DAT iQ Review"

April 25, 2025

1.0

I would say disappointed and irritated. To be totally transparent, every single person at our company using DAT does not like it nor do they understand why anyone would change the DAT Rateview.

Pros

I honestly have nothing positive to say about it. I think it just adds random information that we don't need for pricing and then the actual pricing itself is harder to view.

Cons

That I am re-directed to it when trying to access the rate view. It also does not show rates w/o highlighting

Alternatives considered

[Load Board](https://www.capterra.com/p/234195/Load-Board/)

Reason for choosing DAT iQ

We use both products, we also did not choose DAT iQ it was forced on us. We use rateview.

Review Source

Response from DAT Freight and Analytics

May 16, 2025

Hey Chase, I'm really sorry to hear about your experience with DAT iQ. It sounds like your account access path is being disrupted. Can you give us a call at 800-547-5417 so we can resolve this? Or you can email us at customer.support@dat.com

RI

Ronald I.  
VP Logistics and Supply Chain  
Consumer Goods  
Used the software for: 2+ years

### "DAT iQ is a great model for transportation benchmarking"

February 13, 2025

5.0

Very comprehensive modeling and direct feedback into your performance with areas to focus on if you are open to implement that to your network

Pros

Immediate (weekly phasing) comparison of actual transportation spending by mode to "market" (statististically-derived modeling), industry verticals, and overall consortium (DAT members)

Cons

DAT is working on making the portal more open and available for user to download and analyze. Pricing can be quite high for small entity trying to benchmark its transportation spending

Review Source

WK

Wessam K.  
Logistics Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Highly recommended tool but needs to listen to trusted brokers."

August 16, 2024

4.0

I do use daily, to know the market trend, I use it as a tool.

Pros

Know the market rates comparted to our budget

Cons

Rates are 2 weeks late and sometimes the actual rates not realistic with DAT

Review Source

AS

Abraham S.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "OK system to use, but mostly unreliable data "

April 23, 2025

3.0

carriers are quoting higher rates for some lanes. need accurate data from carriers

Pros

extensive rates, historical data about the lane

Cons

Not able to quote LTL or partial truck load rates

Review Source

PK

Patrick K.  
managing member  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Know your truck & know your numbers"

August 29, 2023

5.0

I did need some walk-through tutorials and it's very nice that DAT offers these kind of customer service

Pros

The ability to get real time data, and check the efficiency of an asset, of a drivers performance, & understanding the numbers for different laned to make profit now, but also in the future

Cons

it's a bit pricey for what we get. There are competitors that are up to 50% less, but DAT definitely has brand recognition and is number one in the industry

Reason for choosing DAT iQ

it's a platform that we have grown comfortable & accustomed to. The driver knows how to use apps and data properly.. do not want to disrupt this

Review Source

WC

William C.  
Director of Operations  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Plenty of Features"

March 29, 2023

5.0

DAT iQ assists me in spot quoting for customers at any given time. It exposes me to carriers that frequently seach or post for a particular lane.

Pros

The Dashboard gives me a snapshot of what is happening in the market at any given moment that I login. I can see what is happening around the country, and see what capacity is available in determining rates to customers. Market Conditions tab is probably the second most important feature DAT iQ offers me. Rateview is a lifesaver for instant quotes.

Cons

Least favorite aspect of DAT iQ is not being able to find the time to explore everything.

Review Source

Response from DAT Freight and Analytics

March 30, 2023

We're glad you're enjoying DAT and appreciate your feedback!

JR

Justin R.  
Sr Director, Logistics  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent Service"

June 2, 2023

4.0

Pros

DAT provides multiple intelligence solutions that are critical to running our business. The system is very easy to use, utilizes a large sample set of data, and we have found it to be an invaluable resource in all pricing and market intelligence exercises.

Cons

DAT is a bit more expensive than alternative solutions but does offer value for the price.

Review Source

VR

Verified Reviewer  
National Sales Rep  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "A lot of useful resources in one spot."

October 25, 2023

4.0

Pros

That it gives you a variety of ways to look at the data that is available.

Cons

Seems like the data needs to be updated faster to stay more accurate.

Review Source

JS

John S.  
Fleet Manager Planner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "DAT highly recommended "

October 25, 2023

5.0

Excellent. Ease of use and real time information are essential. DAT checks all the boxes

Pros

Fast accurate postings and toolbox options

Cons

Would like to see multiple shipping days as opposed to opening multiple searches more than one day

Review Source

WK

William K.  
Expedited Operations  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Amazing Service"

March 30, 2023

5.0

Market forecasting

Pros

The ease of function and the seamless integration into your operation

Cons

The integration was seamless and simple. No complaints.

Review Source

NH

Nick H.  
Operations  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy to use Tool"

July 27, 2023

5.0

Pros

The outbound market conditions index is a game changer for our operations team.

Cons

The map in general can be a little generic .

Review Source

ER

Elyse R.  
Analyst  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great product for analysts"

October 26, 2023

5.0

Lane average rates are a great way to better understand the market in each region and metro area.

Pros

I enjoy being able to see the current rates on lanes and what the industry average is. It is very helpful in my role as an analyst.

Cons

No real cons- I've been using the product for years.

Review Source

JR

Jesse R.  
Expedited operations manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "DAT Review"

March 31, 2023

4.0

\*/10

Pros

East of use and layout of the software in general

Cons

When it fails during a work day and we really need the software in order to do our jobs.

Review Source

MB

Michael B.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Solid Product"

June 2, 2023

5.0

Pretty decent experience

Pros

Rate tools, and other functions that we use

Cons

Nope! The product is a great standalone

Reason for choosing DAT iQ

Because it has the most capacity

Review Source

KL

Karen L.  
Senior DTC Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Administrator feedback of using DAT last few years"

March 7, 2024

5.0

Pros

The resources that DAT IQ provides is invaluable for what we need to accomplish in our division

Cons

Depends but sometimes difficult to get into and access the information that our division needs

Review Source

DB

Dalton B.  
Freight broker  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Dalton Belk Review"

May 31, 2023

5.0

It has been good, very easy to navigate through and teach new coworkers.

Pros

Makes the learning curve much easier for newcomers. Visually very easy to navigate through

Cons

I wish there would be more recent zip to zip invoices that could help determine more accurate lane pricing

Review Source

AM

Andrew M.  
Sales Executive  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "DAT is a Great Resource for Brokers"

October 25, 2023

4.0

Pros

The interface is intuitive and easy to learn. It helps me pull up rates for customers on the fly, even while I'm cold calling, which helps sell price-driven customers.

Cons

I wish the charts were easier to read in terms of each bullet point. More specific data is never a bad thing!

Review Source

AM

Alex M.  
National Account Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "National Account Manager"

June 1, 2023

4.0

7/10

Pros

DAT Ratecast is a solid function that as added recently

Cons

When the system crashes this can put brokers in a bad spot

Review Source

ML

Madison L.  
National sales manager  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Trident-Madison Review"

March 30, 2023

4.0

So far it has been very good

Pros

It’s a better version of original Dat and offers more variety

Cons

It’s a little more complicated but you get used to it

Review Source

aK

altaff K.  
LC  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "ok"

June 1, 2023

3.0

its good for I can use it for thank you

Pros

like all the features and insight thank youy

Cons

the interface is confusing takes some getting used tothank you

Review Source

MC

Matt C.  
Industrial Minerals Sales Manager  
Mining & Metals  
Used the software for: 1-2 years

### "Easy to use but the rates are outdated and generally too low"

March 19, 2026

3.0

I think it is usefull to get and idea of a freight rate but the rate you get is generally wrong. I cannot trust the info

Pros

Easy to use to get spot rates for hauling. The website is easy to navigate and I like the spot rate tool.

Cons

The rates and ranges quoted are outdated and generally too low. The ranges gien are even too low. I get broker rates that are 20% higher

Review Source

MF

Mike F.  
Account Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Extremely useful as a broker!"

October 26, 2023

5.0

I use this program daily, it's a great resource for myself and coworkers. I would definitely notice a change in my daily activities if I did not have DAT iQ.

Pros

I love the pricing and market information, it's helped me to provide accurate information for myself and customers about market changes.

Cons

I can't think of a single feature of DAT iQ that I do not like or isn't useful for me.

Review Source

MB

Matthew B.  
N/A  
Logistics and Supply Chain  
Used the software for: 2+ years

### "load management "

August 31, 2023

5.0

so far it has been pretty great to use although the older version was more versatile and faster for quick load changes.

Pros

fast and easy to view loads on the board

Cons

needs a better function for raising rates. make it more streamlined for faster rate changes and seamless functionality

Review Source

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