# Missing Link Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Missing Link the right Procure to Pay solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266359/Missing-Link/reviews --- Missing Link 4.8 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Missing Link Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KD Karen D. Systems Manager Wholesale Used the software for: 2+ years ### "Wozani Berg Gasoline Review" September 28, 2022 5.0 Our overall experience has been very good Pros The seamless export and integration of Data from our system to the Engen SAPS system Cons Desired Feature would be to receive a Status Report notifying us of any System issues such as connectivity issues as they occur with an estimated time when issue will be resolved. Review Source SK Sonja K. Sales operations Consumer Electronics Used the software for: 2+ years ### "M2North EDI" August 30, 2022 5.0 Overall we've had a good longstanding relationship with incredible tech. Pros It is easy to use for our Sales staff, it highlights issues and are able to give us reports back based on our company's needs. We are able to process orders with less error and quicker turnaround time Cons It has some limitation, of which they were always able to supply an alternative solution Reason for choosing Missing Link I was not part of the selection process, but our company motto is to be best in class. Review Source TM Thandolwethu M. Creditors Controller Retail Used the software for: 2+ years ### "M2North EDI review" September 30, 2022 4.0 I love that the people at missing link were always available and dedicated to assisting where assistance was needed. They always assisted in trying to find solutions for the things that we were having issues with. Pros The software is easy to use for our customers. Cons There were some technical glitches that we were facing with regards to streamlining the software with our third party EDI processors and our systems. Review Source DO Douglas O. BSA Retail Used the software for: 2+ years ### "EDI - Intergration" August 30, 2022 4.0 very good - getting good support from M2North Pros We receive the same source file regardless of the customer - only needed to develop one solution for all customers using EDI Cons Not working directly with the product, to get changes in - 3rd party vendor Review Source KG Karessa G. Finance IT system support and project co ordinator Retail Used the software for: 2+ years ### "EDI benefits " August 29, 2022 5.0 Excellent Pros Makes tracking of invoices so much easier , queries are done much faster which gives more time to focus on other daily responsibilities , minimal manual work required , Suppliers still receive payment if an AP Clerk is on leave or off sick Cons There's not much that can be improved as we had picked up issues which has been resolved Reason for choosing Missing Link Good Service Review Source WP Wilma P. Business Process Specialist Building Materials Used the software for: 2+ years ### "The Building Company EDI " September 7, 2022 5.0 Paper saving, cost saving, data storage, accurate information. This tool has aided in our business saving on time and money. Pros The most impactful feature of this software is paper saving. We have for years wasted paper between ourselves and our suppliers. This saves costs on paper and courier cost of having to move the paper to other sites. Now the information is easily accessible for all users at any site. Cons At the moment, there is no features that I have issues with. Review Source TV Trix V. Office Administrator Veterinary Used the software for: 2+ years ### "Swavet M2N " September 27, 2022 5.0 EDI integration between clients and ourselves Pros User friendly , great back up service, friendly staff Cons Nothing at all, works very well. Cant complain at all Review Source SB Scott B. IT Retail Used the software for: 1-2 years ### "Automated EDI orders" August 29, 2022 5.0 Pros Team was very helpful and are always available to help and assist with queries and issues. Made capturing of orders simple and easy, massive amount of time have been saved. Cons No real cons as software is easy to understand and use and team always willing to help if changes need to be made. Review Source PP Pieter P. Executive Manager Building Materials Used the software for: 2+ years ### "Sage X3 integration" August 30, 2022 5.0 Difficult to get the other party to align their data. Pros Integrates perfectly with Sage X3. Reduces manual administration. Cons Not much. Implementation was done by M2North and Acctech. Review Source MV Maryke V. Financial Manager Consumer Goods Used the software for: 1-2 years ### "Feedback" September 1, 2022 4.0 The project implementation took a bit longer than expected, but once it was up and running everything worked smoothly. Pros The biggest impact has been the order and invoice integration with one of our biggest customers. The benefits run across the supply chain. Cons The software has been very stable and we are happy with what we are getting from the product. Reason for choosing Missing Link Our customer suggested the integration. Review Source AM Ansia M. Reporting and Logistics Wholesale Used the software for: 2+ years ### "EDI transmission to SAP" September 27, 2022 5.0 Fast good quality Pros It is immediate and accurate. Cons nothing not experienced enough to list cons Review Source TB Tehan B. Customer Experience Manager Consumer Goods Used the software for: 2+ years ### "Afrox EDI" September 1, 2022 5.0 Pros The flexibility of the system and ease of integration Cons I don't have any suggestions, as the offer suits our needs Review Source Similar Products Featured ## Related categories [EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)