--- title: "Shopuddy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopuddy Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/266985/Shopuddy/" page_type: "product" language: "en" --- # Shopuddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shopuddy ## What is Shopuddy? Shopuddy has various rewards programs which always fit your business needs, no matter which stage you are at. Businesses can issue digital reward cards, membership cards, and vouchers to customers' Apple Wallet and Google Wallet. Brands can rapidly deploy all types of loyalty programs to boost their returning customers, increase customers' loyalty levels and grow your Company's share of wallets. ## What is Shopuddy used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5.99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopuddy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shopuddy.com&name=Shopuddy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopuddy 5.0 (2) VS. [### Guusto](https://www.capterra.com/p/186209/Guusto/) [4.9 (3,786)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $5.99 Usage Based, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.9 (3,786) Value For Money 5.0 (2) Value For Money 4.9 (3,410) Customer Service 4.5 (2) Customer Service 4.9 (3,470) ## Shopuddy alternatives [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (47)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Shopuddy Overview ### What company size and specific industries is Shopuddy built for? Shopuddy is designed for businesses of all sizes, with a focus on small to mid-sized companies in food, retail, and service sectors. It fits coffee shops, bakeries, nail salons, pet stores, boutiques, electronics shops, and similar businesses that need support across storefront and customer-facing operations. Features and Usability ### What are the key features of Shopuddy? Shopuddy offers eCommerce management, campaign management, and discount management for promotions, plus loyalty program, rewards management, and gift card management. It also includes CRM, customer database, customer profiles, customer activity tracking, reporting and analytics, real-time analytics, and third-party integrations through its API. Getting Started and Support ### What training and onboarding options does Shopuddy offer? Shopuddy provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Shopuddy offer? Shopuddy provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Because no reviewer feedback on support is available, no clear pattern emerges about response speed, helpfulness, or common frustrations. These channels give users multiple ways to search for answers or contact support. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) Shopuddy supports all three features that reviewers identify as most important: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and run more connected loyalty campaigns. Loyalty Program 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Loyalty Cards 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Member Portal 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information CRM 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Membership Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Shopuddy 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Private online space that lets businesses securely share documents and provide information access to clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Manage multiple campaigns in one system A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Design, communicate, and distribute incentives to perform a specific action Strategize and implement rewards for returning customers, employees and other members Market event via social media tools Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $5.99 Usage Based,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DY David Y. Director of Operation Financial Services ### "try it, you won't regret " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2023 Pros With their software, we no longer have to maintain our CRM system. Cons Their development cycle for tailored is fast compare with any of their competitors yet it is still slower than our in-house team. haha but way cheaper Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sammi C. Founder Food & Beverages ### "Love the Frictionless Approach to Digital Loyalty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 5, 2022 Love the support the team has given me to get on board! Pros Functionally, the e-Wallet integration, customer portal, and voucher experience are the highlights of this product. These tools help our brand engage our customers every single day. Also, the anonymous sign-in feature is also something unique that I did not find anywhere else. Cons I believe the backend is still under development. The dashboards look nice but more insight-driven reporting will save me more time doing Excel work behind the numbers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2022 Hi Sammi, We really appreciate you taking the time to share your review. We will share your view with our development team. Our advance reporting dashboard is scheduled to release within weeks. Please stay tuned ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.