--- title: "Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rent Manager the right Lease Management solution for you? Explore 659 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/2732/Rent-Manager/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Rent Manager 4.6 (659) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Rent Manager Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews EN Emir N IT Support ManagerReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “RentManager has been great for our company with many options for user customization and allows us to increase efficiency across the portfolio.“ June 2, 2026 SG Stephanie G Director of OperationsReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is clueless and half the time they just tell you they'll suggest what you need to development as a change to the program even though that change is BASIC COMMON SENSE and no other software functions in such a stupid way (like that you literally can't print checks in number order--it randomizes them).“ June 3, 2026 MD Matus D AdinistratorAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While the interface is a bit more 'technical' than some of the newer, flashier apps, the depth of reporting—with over 450 built-in options—is unmatched.“ April 22, 2026 MD Michael D Financial ControllerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Inspection Reports cannot be Included in Report Batches and there's no ability to rename system reports“ May 21, 2026 jl jenny l Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly.“ April 16, 2026 Krystal H Admin.Real Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “At times, moving from one section to another was not as intuitive as I expected, and it could take extra clicks or time to locate the information needed.“ August 4, 2026 Tehreem G Quality Assurance ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “It is a very capable system for managing tenants, properties, accounting, and reporting in one place, especially for larger or more complex portfolios.“ January 29, 2026 HP Heather P General ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “The support phone line often has long wait times, and the email support takes several days to receive a response.“ July 10, 2026 ## Showing most helpful reviews Showing 1-25 of 659 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Georgette Q. Manager Accounting Used the software for: 1-2 years ### "Rent Manager works!" September 28, 2026 5.0 Makes my job easier. Every time I need to call, they are there. They can remotely work through the issues. Pros Customer support are awesome!! Very friendly, knowledgeable an always resolve questions. Makes my job much easier. Cons Lots to learn, there are many features and I wish I could take some of their classes so I can learn more. Review Source KC Kerrison C. Administration Real Estate Used the software for: 1-2 years ### "Best software" August 13, 2026 5.0 Excellent, easy to use and superb support. Very knowledgeable and friendly phone support. Always delivering results. Pros Software is the best value for money and phone support. Easy to use, fast set up and superior support. Cons Need customizable payment features by tenant vs all. Would like to be able to set payment options such as partial or full amount by tenant. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Pricing was better and ease of transition with minimal time Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! VR Verified Reviewer Broker Real Estate Used the software for: 1-2 years ### "Experience from EZ Property Management" August 18, 2026 1.0 Do not recommend. It has cost our team valuable time just trying to figure out how to navigate basic functions. Save your time and money, and look for an alternative that actually values user experience. Pros None worth mentioning given the daily frustration. Stay away from this software. Also too expensive for small volume Cons This software is completely hideous to use. It is 0% user-friendly and features an extremely difficult learning cycle. Simple workflows feel hidden, the navigation makes no sense, and everyday tasks take far too long to complete. It is totally unintuitive. Switched from [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Much easier to use, less bug, a lot cheaper Review Source SH Samuel H. Property Manager Real Estate Used the software for: 2+ years ### "Big thanks to \[sensitive content hidden\]" July 7, 2026 5.0 My overall experience with Rent Manager has been amazing. \[sensitive content hidden\] has been great to work with from the beginning, and we’ve built a strong working partnership over the years. I’m excited to see what the future holds and continue growing with the platform! Recently, I ran into some issues with rmVoIP and shared my concerns on the Facebook forum. \[sensitive content hidden\] reached out after seeing my post and made it a priority to help get the issue resolved. I really appreciated that they took ownership, listened to the feedback, and actually took action to find a solution. It’s rare to find that level of customer service and accountability from a company. Pros The customer support and care from the Rent Manager team has been great. I also really appreciate how flexible the system is and how much we can customize it to fit our needs. Cons The biggest challenge we’ve experienced has been some inconsistency with rmVoIP when using rmAppSuitePro. It can occasionally impact our workflow for our team when we’re trying to field calls efficiently in the field. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager The testimonies of other management companies and the ease of onboarding made it easy for us to trust. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) We needed a system that could adapt and remain flexible as our company continues to grow. Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! Nussy F. CEO Accounting Used the software for: Less than 6 months ### "\[sensitive content hidden\] Support Makes Rent Manager a No-Brainer" July 30, 2026 5.0 Excellent. \[sensitive content hidden\] and her team provided outstanding onboarding and support. The platform is comprehensive,handles tenant management, payments, reporting, and the people behind it actually care about making sure you succeed. Worth every penny. Pros \[sensitive content hidden\] support team makes all the difference. Quick responses, patient explanations, and they actually solve problems instead of just pointing you to documentation. The software itself handles everything we need for our portfolio. Cons Honestly, the learning curve was steep at first, but \[sensitive content hidden\] team walked us through it step-by-step so it wasn't painful. Once you're up to speed, it flows well. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) New accounting and management support reports. Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! CP Connie P. Office and Property Manager Facilities Services Used the software for: Less than 6 months ### "A+ to Rent Manager" August 6, 2026 5.0 It has been great so far. Training with \[sensitive content hidden\] was excellent. She was very knowledgeable and accommodating. Pros I liked the training I received prior to implementation. It was very thorough and rewarding. All topics are covered and the customer support is excellent. Cons I did not find any cons with rent manager. It is easy to use and has multiple templates to help with emails and document prep. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager Not as many features and was not impressed with the software Switched from [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) In the process of adding over 300 units and it could not handle that capacity with the thoroughness we needed Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! GE Grace E. Customer Service Specialist Real Estate Used the software for: 6-12 months ### "Smooth and efficient ✨" September 10, 2026 5.0 I find it user-friendly; the way the options are organized supports an intuitive workflow, and, if needed, their team provides good training. The system also offers strong integrations that help our office succeed. Pros I love having the option to use RM 12 and RMX depending on where I'm working from and what device I'm using. It makes our work at the office smooth and efficient. I'm in the customer service team, and these tools make helping tenants fast and easy and managing our rental properties a breeze. Cons Recently, there was an issue with the function to send emails; however, the support team was helpful when I called. The representative added me to a master ticket, helped me with a workaround, and I received an email when the issue was resolved, which happened promptly. Review Source CM Claudia M. Property Manager Real Estate Used the software for: Less than 6 months ### "Happy Customer" October 6, 2026 5.0 Like I said before, very time I call I get great service. Excellent results with lots of patience. What else is there to customer service. They are amazing! Pros Customer Support is extremely helpful. Every need I have is take care of with the best results and with lots of patience from them. Cons I can't find anything I don't like. I have never called and not gotten my issue solved. They are truly great at what they do. Review Source CD Christie D. Property Manager Real Estate Used the software for: Less than 6 months ### "Rent Manager for the Win!" October 2, 2026 5.0 Fantastic, I have experience with several other property management software and Rent Manager is my favorite by far! Pros Customer Support is next level! I am beyond impressed with their IT Support. I've worked with several different PM software and Rent Manager is my favorite. Cons It is easy to use, but there is alot to learn because the program offers so much. It will just take time to learn everything. Review Source AM Adriana M. Aministrator Real Estate Used the software for: Less than 6 months ### "Great Service" September 1, 2026 5.0 As of now, the experience has been good. Seems to be a great service that will help make my job easier as a property manager. Pros Seems to be easy to use. The implementation consultant was very helpful. Hoping this platform will make our work easier as a rental manager. Cons As of now, I have not encountered any cons. Implementation/ training was easy, and very easy to work with our consultant. Review Source RG Raymond G. Systems Admin Real Estate Used the software for: Less than 6 months ### "Rent Manager is an excellent platform for property managers" April 1, 2026 5.0 Implementation with \[sensitive content hidden\] was excellent; he showed me around the entire platform and gave in-depth explanations for all of the features. I highly recommend him! Pros As an all-in-one solution, I no longer need a separate system to track maintenance, which was a pain point for us. Cons Not enough automation, but it's coming. I would love to be able to select an assignee and put in which days garbage goes out, and have the task auto created each week - and change when I change assignee Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager We liked it best for our needs, as it has comprehensive maintenance tracker Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) It wasn't able to handle everything we needed it for and support was not great. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! JR Jovon R. Property Manager Commercial Real Estate Used the software for: 6-12 months ### "Property Manager" January 21, 2026 4.0 I have been happy with Rent Manager I just wish there was a little more guidance so less mistakes can be made. Pros The ability to easily fix errors with out having to go through to many steps. Rent Manager is pretty easy to use. Cons It is not self guided it will allow you to make mistakes. It should be able to track what you are doing and assist with the process instead of letting mistakes to be made. Switched from [OneSite Anywhere](https://www.capterra.com/p/254591/Adaptiva-Edge-Platform/) Took on new position with new company the new company uses this it was not by choice. Review Source Response from London Computer Systems January 26, 2026 Thank you for your review! LM Leslie M. Property Manager Real Estate Used the software for: 2+ years ### "Great Property Software" February 2, 2026 5.0 Overall, we have been pleased with Rent Manager. Customer Service is always readily available and helpful. Pros Rent Manager has been the best software we have used. User friendly and so many options. The tenant Portal is wonderful. Cons I really have no problems with it. Trying to navigate the RM Express is a bit difficult. A work in progress. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Rent Manager We liked it the most and it has what we asked for. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) We wanted something more user friendly and more options. Review Source Response from London Computer Systems February 5, 2026 Thank you for your review! MD Mary D. Property manager Real Estate Used the software for: 2+ years ### "Rent Manager is the only way to go to be successful in multifamily reporting! " February 19, 2026 5.0 Rent Manager makes its program (easy to do business with) Owner friendly and onsite friendly. Rent Manager offers great training as well. Every property I manage the one thing I require is the use of Rent Manager. Such an effective business solution. Pros Rent Manager has provided my company with excellent service since 2013. I find it a great value for the money. Excellent report options. Easy to train on. Best record keeping. The customer support by far is the best of all. I used a couple other software programs in the past that did not offer me the same level of service nor reporting. Our industry is all about time management. Rent manager makes our daily functions move quickly and effectively. I highly recommend Rent Manager. The admin feature allows you to create any fail safe you choose. Cons I honestly do not have a concern about anything with Rent Manager. If I have concerns about the ability to do something, I simply call the toll-free support line and am quickly assisted with a resolution. Review Source Response from London Computer Systems February 23, 2026 Thank you for your review! OG Oneida G. Leasing Agent Management Consulting Used the software for: 6-12 months ### "Leasing Office Fox Run Apts " June 10, 2026 5.0 is been excellent so far customer service is great every time i had a issue they fix the issue for us very patience when they are teaching you how the differents solutions are done Pros Is so easy to work with for the tenant rental management handling rent collection the value and prices for the service is great when we are having a issues or bugs we call customer service and the help us quick and efficient. Cons there is nothing that i dislike about the rent manager until now always had my problems fix very quick with them. Review Source Response from London Computer Systems June 12, 2026 Thank you for your review! AD Amy D. Regional Manager Real Estate Used the software for: 2+ years ### "Fantastic Software" July 14, 2026 5.0 Overall, I have been very happy with Rent Manager. The majority of our company has been very happy with Rent Manager too. Pros Rent Manager is so easy to implement and train new property managers. It is user friendly and whenever there are questions the customer support team is so helpful! Whether it is an RM rep on the phone or the chat box, they solve bugs and issues quickly. It is worth the investment in the software because it helps manage all types of tenants in one place. I like that our accounting team as well as onsite managers can use the same software, it makes it a true value for the money. We don't need two software packages. Cons The only issue I have run into with RM is around the beginning of the month, I get bumped off frequently. It seems to be an issue with the servers and having so much traffic at rent collection time during the month. Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! RV Randi V. Controller Real Estate Used the software for: 2+ years ### "Great product and great support!" August 19, 2026 5.0 I've been using it since 2022 and overall I really like it. It is definitely better than Buildium. It has everything we need for all the properties we manage across the US. Pros The system is really easy to use. Anytime I have issues, you can call the support number and they will screenshare and help to resolve any problems. My company uses it for tenant management and accounting. I really like the accounting features as it allows you to do bank sync. For as many features as it has, the fees are reasonable. Great product overall for rental management and accounting. Cons Some of the financial reports are not as easy created like Quickbooks. There are work arounds but would like more standard reports for financials. Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! SE Sheila E. Operations Manager Real Estate Used the software for: Less than 6 months ### "Digital Warehouse for all your Docs & Free e-Sign Abilities!" November 20, 2025 5.0 Great way to track processes, tenant notes and property maintenance. Doc storage & e-sign is 100%! When a new prospect calls or walks in, you are able to quickly enter key vitals, gives the leasing agent the opportunity to "claim" the lead and all members can watch the progress. The beauty part is that if a team member falls short of a close - or leaves the company - the remaining members are able to pick up right where the first member left off. The document storage has proven to be a great resource too but I am most excited about 2 features in particular. e-Signable docs - import ANY form or letter into RM and use their merge fields to drag and drop key information to auto populate into the form and then send it for e-sign. The other feature is MASS TEXTING - oh my goodness! As both a loan originator and property manager I find myself needing to send the same messages over and over and in the past meant - from my cell phone - 1 tenant or borrower at a time. No more! Now I can create a template specific to either group, use merge fields to personalize the message and send them out all at once thru RM! Game changer! Pros Incredible customer service, great document storage, easy to import docs for e-sign, user friendly! Super easy to drag and drop docs and pics right into the Notes section. Mass texting is quick, you can create re-usable templates with merge fields to personalize to tenants. We are using it for our borrowers loans as well and has been fairly easy to create UDF to customize the information required for each new borrower. My favorite part is being able to import (or internally create) ANY form for e-sign! Cons Setup ease is only possible with proper permissions in place from the start. Ensure user access. We are using rmVoiP along with the web version of RM. The softphone set up was tedious even after getting ALL THE PERMISSIONS set correctly on my user profile. The reality now is sometimes the office phone rings thru to the VoiP #, you can actually hear the pc alert you to the call but the rub is that you can't always answer it - using a bluetooth headset as recommended. You are also supposed to be able to make and receive calls from the app on your cell phone. This too has proven to be a challenge - especially when both the cell and pc have competing bluetooths. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! jL jenny L. Property Manager Real Estate Used the software for: 2+ years ### "Highly Recommend " April 16, 2026 5.0 Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate. Overall, Rent Manager stands out as one of the best platforms available for both usability and powerful, reliable reporting capabilities. Pros Rent Manager is an incredibly user-friendly platform that makes property management efficient and stress-free. Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve. What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly. Cons Whether managing a small portfolio or multiple properties, Rent Manager consistently delivers reliable results, making it one of the best reporting systems available in the industry today for property management professionals. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! BP Brandi P. Assistant Manager Real Estate Used the software for: 2+ years ### "Making Property Management a Breeze " March 9, 2026 5.0 Rent manager makes managing multiple properties so much easier! You can have everything you need in one place! Easy to access through the app also! We have been using the software for years and have been nothing but pleased! Pros Customer service, ease of the app, ease of setting up new tenants. When we have any problem or issue it is easy to get help. Makes managing multiple properties a breeze! Cons Some things could be a little more user friendly. We really don't have any complaints about the software though. Review Source Response from London Computer Systems March 10, 2026 Thank you for your review! ES Elizabeth S. General Manager Real Estate Used the software for: 2+ years ### "Mixed Feelings" April 17, 2026 4.0 Mixed experience. It's better than spreadsheets. I have put in many feature requests over the years, none of which came to fruition. Wish the student housing features were more robust. Student housing is a different animal. I would love to be involved in a focus group on how to tweak the system. Pros Customer Support is very good. Reps seem to care and work hard to resolve issues. Rarely a long hold time. I like the app too. Cons In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences. Many features could be more robust. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! AH Amy H. Controller Real Estate Used the software for: 2+ years ### "Happy Customer" July 14, 2026 5.0 Tenant management is easy, customer service is helpful when needed, value for services provided is good Pros Rent Manager has been our software for over 15 years, they are also added features and overall the software is very easy to use and understand. Cons Sometimes they add system settings and you are not notified so when you add a new user you don't know that you need to give that person the new privilege. Review Source Response from London Computer Systems August 31, 2026 Thank you for your review! KR Kathy R. property manager Hospitality Used the software for: 2+ years ### "a breeze to use with great tech support" February 12, 2026 5.0 i enjoy using rent manager. The choices offered are substantial. There are more choices that i am using at the time but look forward to trying. Pros Rent Manager gives the user many options for the price. The customer support is wonderful. the software is user friendly. The tenant management helps guide me through the process of moving residents in and out. The user interface is easy but even if i cant find what i am looking for the seach box always gets me there. The rental management portion make the rent collection and reporting easy. Cons there is a report that i would like to run but can't seem to find the menu and parameters to make it happen. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! DM Demetria M. Property Manger Commercial Real Estate Used the software for: 2+ years ### "Great for Tenant Management!" May 1, 2026 5.0 Excellent. Easy to use, outstanding customer service. Finding a report is super easy, and there are ton of them! Pros Easy to use! I love the search bar. Scripting option is a dream since my company sends a lot of Agreements and letters. Cons Sometimes there is a lag while tying an email. Rare, but it does happen. When the lag happens, it does take longer to send an email. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! EN Emir N. IT Support Manager Real Estate Used the software for: 2+ years ### "Great Product With an Excellent Support Team" June 2, 2026 5.0 Always very pleasant, even when things aren't working I know their support team will be able to assist me with any issues or questions I have. Pros RentManager has been great for our company with many options for user customization and allows us to increase efficiency across the portfolio. Their support team is always extremely helpful and resolves any issues or questions we have very quickly. A++ Cons I wish RM Express had all the capabilities of RM12 but it's slowly gaining more and more so this isn't a major issue. Review Source Response from London Computer Systems June 12, 2026 Thank you for your review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.