# Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rent Manager the right Property Management solution for you? Explore 609 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (609) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rent Manager Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews KC Kathy C Community ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “It allows me to see all reports in one place and allows me to mass text and email my residents easily at one time.“ January 26, 2026 CS Cindy S Community ManagerReal Estate, 201 - 500 employeesUsed the software for: 6-12 months. “It is hard to get proper scripting to write letters and create templates, and then make them available to save directly in the guest profile if you have more than one but not everyone in your database“ July 16, 2025 jl jenny l Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly.“ April 16, 2026 JD Jae D Operations AnalystManagement Consulting, 51 - 200 employeesUsed the software for: Less than 6 months. “I feel like the desktop version is very lackluster and has too many issues that just get entered into opened tickets and never really fixed.“ April 16, 2026 Tehreem G Quality Assurance ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “It is a very capable system for managing tenants, properties, accounting, and reporting in one place, especially for larger or more complex portfolios.“ January 29, 2026 TB Trevor B Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “There are a million options to refine a search by, but some of the more basic things are not defined/searchable.“ March 23, 2026 MD Matus D AdinistratorAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While the interface is a bit more 'technical' than some of the newer, flashier apps, the depth of reporting—with over 450 built-in options—is unmatched.“ April 22, 2026 AR Amanda R Staff AccountantReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months. “Since I work with the accounting side of the software, the fact of not having the bank accounts linked to Rent Manager to do daily reconciliations, monitor bank transactions, and process bank transfers without leaving the system makes my day-to-day harder, and what usually would have taken me 5 days to finish it is now taking me 2 weeks.“ January 30, 2025 ## Showing most helpful reviews Showing 1-25 of 609 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristen C. Property Operations Manager Real Estate Used the software for: 2+ years ### "Rent Manager " July 28, 2019 4.0 We have been quite pleased in the decade that we have been using Rent Manager with the product, the support and of course, the streamlining it has provided our business. Pros We were among the first to convert to Rent Manager's stand alone version and we continue to use Rent Manager for every aspect of our business (approx. 1000 residential and several commercial buildings). The software is very user friendly and intuitive making it easy to onboard new employees. The comprehensiveness of the online training through Rent Manager University is invaluable for new and long time user employees. We use several of the integrations and are currently looking at adding several more. The allow us to adapt to every changing technologies and industry best practices. The customer/technical support is outstanding. I really cannot say enough good things about the support department. Whether it is technical support or assistance in scripting to help you streamline or create custom reports, they are always extremely helpful and responsive. Cons Any cons that we have found Rent Manager has helped us find work arounds for or has upgraded to in their regular updates. I would like to see more options for "batch" operations. Review Source Response from London Computer Systems July 30, 2019 Hi Kristen, Thank you for your review! We've loved working with you over the years and can't wait to show you all what we have in store for the future. Feel free to submit any batch operation ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest jL jenny L. Property Manager Real Estate Used the software for: 2+ years ### "Highly Recommend " April 16, 2026 5.0 Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate. Overall, Rent Manager stands out as one of the best platforms available for both usability and powerful, reliable reporting capabilities. Pros Rent Manager is an incredibly user-friendly platform that makes property management efficient and stress-free. Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve. What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly. Cons Whether managing a small portfolio or multiple properties, Rent Manager consistently delivers reliable results, making it one of the best reporting systems available in the industry today for property management professionals. Review Source JY Jane Y. Founder Real Estate Used the software for: Less than 6 months ### "A lot of potential, waiting to be unlocked" August 2, 2025 3.0 Mixed bag. The software is extremely rich in functionality, but that makes it complicated and difficult to learn. Add to that the fact that we have come across many bugs, and it has been an uphill experience. Hopefully once all of our functionality is properly set up and actually working correctly, I believe this software has the potential to be incredibly helpful in streamlining property management efforts. Pros Extremely customizable and robust functionality. Very well set up for manufactured housing property management. Automations are helpful. Tech support staff very knowledgeable and helpful. Cons RMX is buggy and seems to have a lot of glitches. The help pages spell out the obvious facts about the screen in question, but don't actually answer questions about how the functionality works nor how it might interact/impact other aspects of the data. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Rent Manager Functionality tailored to manufactured housing seemed most robust. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! JM Jeff M. Partner COO Commercial Real Estate Used the software for: 2+ years ### "Rent Manager is for SERIOUS Property Managers" February 10, 2026 5.0 Our business would not exist as it does without Rent Manager. The onboarding and installation was a bigger time commitment than we anticipated, but it was well worth it, and Rent Manager's support team stuck with us through our struggles implementing it. Pros What I like most about Rent Manager is that it is, without question, the most complete property management and PM accounting software - and they have the support to back it up. Cons It has thousands of features so it is complex, but the complexity once optimized is an incredible tool and business engine. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager We used Rent Manager from 2019-2022 then we tried Buildium and TurboTenant in 2023 but they were not even close to being adequate for what we do. Called a few other companies and got called back by annoying sales dudes that did not understand real estate. Switched from [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Honestly, there is no comparison between these products. We used Rent Manager from 2019-2022 then we tried Buildium and TurboTenant in 2023 but they were not even close to being adequate for what we do. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! AA Audry A. Administrator Real Estate Used the software for: 2+ years ### "Reliable Property‑Management System That Makes Work Easier" March 10, 2026 5.0 My overall experience with Rent Manager has been extremely positive. It has streamlined our property‑management processes, improved tenant communication, and helped our team stay organized. The maintenance module, accounting tools, and reporting capabilities have significantly reduced manual work. Updates are consistent, customer support is responsive, and the system continues to evolve in a helpful direction. It has become a core part of our daily operations. Pros How comprehensive and customizable it is. The system brings leasing, maintenance, accounting, reporting, and tenant communication into one easy‑to‑use platform. The search tools, workflows, and automation options save a tremendous amount of time. I also appreciate how smoothly it integrates with third‑party tools and how powerful the reporting features are. Cons There is a learning curve because the system offers so many features, but once you understand the layout, it becomes very intuitive. Any initial complexity is outweighed by how much the software can do. Review Source Response from London Computer Systems March 13, 2026 Thank you for your review! ES Elizabeth S. General Manager Real Estate Used the software for: 2+ years ### "Mixed Feelings" April 17, 2026 4.0 Mixed experience. It's better than spreadsheets. I have put in many feature requests over the years, none of which came to fruition. Wish the student housing features were more robust. Student housing is a different animal. I would love to be involved in a focus group on how to tweak the system. Pros Customer Support is very good. Reps seem to care and work hard to resolve issues. Rarely a long hold time. I like the app too. Cons In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences. Many features could be more robust. Review Source LA Lorena A. Property Manager Real Estate Used the software for: 2+ years ### "Great software for everyday needs " March 7, 2026 5.0 I've used it every single day since about 5 yrs ago and my experience has been great, I wouldn't change it for any other software, I can find anything I need within seconds, I can communicate with my vendors/tenants from here, I can customize pretty much anything for my business needs Pros All information needed for everyday property management is there, from tenants, vendors, transactions, bank statements, maintenance issues and records, insurance certificates, and the list goes on and on. Also, if you ever have any issue the customer service team is pretty amazing Cons Sometimes it has bugs, like when you open something, it takes a lot of time or completely shuts off the program and you need to log back in Review Source CW Cassie W. Community Manager Real Estate Used the software for: 2+ years ### "Excellent Customer Support with Rent Manager" April 2, 2026 5.0 Overall my experience has been excellent. I really appreciate the support the team provides. \[sensitive content hidden\] was excellent throughout the implementation process and was always able to help me when I had questions. Pros Making adjustments to accounting features is very convenient and easy to do without much additional support needed. The support team is always there to help and are able to assist with anything you need. Overall an excellent way to manage the communities lot rentals. Cons I'm not a fan of the late fee structure as it doesn't show up on our end right away when a resident has a late fee added. Review Source LG Lisa G. Manager Real Estate Used the software for: 2+ years ### "Never leaving RM" March 5, 2026 5.0 Always positive. We are in it for the long haul.Anytime we are ever approached about using another service we always shut it down right away Pros Customer service is absolutely wonderful. RM is easy to use and always coming out with new features. Their conferences are the only ones I don't mind attending Cons Nothing that I can really think of. Sometimes I can have a hard time finding answer to questions I might have on the program but thats pretty much user error Review Source Response from London Computer Systems March 9, 2026 Thank you for your review! MP Mary P. Housing Liaison Real Estate Used the software for: 2+ years ### "Rent Manager Success" April 9, 2026 5.0 I have been using Rent Manager for over 6 years and would recommend it to everyone!! It truly makes running our business a success! Pros Rent Manager makes running our business so easy! From working with prospects all the way to the move out process for tenants. I love that it also has the accounting features. Cons It would be nice if our tenants could send videos of issues to the Rent Manager app. It would also be helpful to be able to sort bills by property. Review Source DW Derek W. Administrative Operations Manager Accounting Used the software for: 2+ years ### "Rent Manager Review - Great for what it is!" December 9, 2025 4.0 Honestly great. For the price this is a great platform. The customer service team may take a little bit of time to get to your issues but they're always experts / professionals. Pros The people at rent manager are great. Every time I've interacted with the team whether it's customer service or sales, they're always very helpful. Cons The number of integrations and updated technology is a little lacking. The differences between the express / 12 version are a bit stark. Switched from [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) MRI was absolutely terrible. Really not much else to say haha Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! UU Uzoma U. IT Administrator Real Estate Used the software for: Less than 6 months ### "The most Recommended for Modern Property Management " November 4, 2025 5.0 We have been able to save much time by being to to generate templates and automate actions through certain triggers. Our top management team loves the idea of seeing what's really important from anywhere. Pros The platform offers strong security features, including role-based and user privileges, ensuring sensitive tenant and financial information is protected. It's a robust suite for accounting, service issues, communication, leasing, and reporting- all in one platform. For an organization like ours, managing complex portfolio, it gives back value through its automation services. The implementation and onboarding process was exceptionally helpful. The continuous access to Expresshelp and other learning materials, like Rent Manager University, provides help to users in my organization to resolve issues promptly. Aside from the unlimited online resources, Rent Manager offers different ways to reach their support team. The TWA has provided transparency, thereby increasing integrity and reliability. The dashboard customization and command launch feature make it very easy to navigate through the system. Cons The time difference. Currently, we are subscribing from a different region, so most times it's difficult to join webinars. Alternatives considered [Re-Leased](https://www.capterra.com/p/133226/Re-Leased/) Reason for choosing Rent Manager Rent Manager meets our business needs compared to other competitors. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! KE Kimberly E. Accountant and office manager Real Estate Used the software for: 2+ years ### "Fantastic property management software" December 30, 2025 5.0 Rent Manager is great. The customer support team is so helpful and the program can do so many different things. They just added AI features for writing letters and it has been such a time saver. Pros Rent Manger is so easy to use. It keeps so much tenant information and communications all in one place. The customer support is amazing. Cons The webpage version sometimes times out and data is reset. Its really not that big of a deal. I really do like the program Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Rent Manager is so much easier to use. It was an easy decision Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! LG Laura G. Staff Accountant Real Estate Used the software for: 2+ years ### "Love Rent Manager!" September 24, 2025 5.0 My experience has been nothing but positive. Their whole staff is professional and knowledgeable. Everyone is nice and extremely helpful. Pros Rent Manager is easy to use. When you do have an issue or question, there Customer Services is excellent! They answer the phone and resolve the issue right away. No waiting like some other companies. Cons There are a few small extra clicks that I feel can be tweaked. Nothing major. For example, the 1099 button on when you enter a bill, doesn't need to be the 3rd space. I never use it. So I just click past it. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) outdated version. Wanted something similar to Quickbooks. Review Source Response from London Computer Systems September 30, 2025 Thank you for your review! BC Bradley C. Owner Real Estate Used the software for: 1-2 years ### "Figured out how to combine groups for reports." January 27, 2026 5.0 So far it has been good. I wish there were some other features included with the bundle, but understand you need to make money too. Pros Ease of use and sort of an old school feel when it comes to design. I am 45 and grew up in the age of computers and it has an old school feel to the program. Cons I came from another PM company that used Appfolio. There are some features that are missing that should be present. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager It was in place when I took over the company. Review Source Response from London Computer Systems February 4, 2026 Thank you for your review! MD Mary D. Property manager Real Estate Used the software for: 2+ years ### "Rent Manager is the only way to go to be successful in multifamily reporting! " February 19, 2026 5.0 Rent Manager makes its program (easy to do business with) Owner friendly and onsite friendly. Rent Manager offers great training as well. Every property I manage the one thing I require is the use of Rent Manager. Such an effective business solution. Pros Rent Manager has provided my company with excellent service since 2013. I find it a great value for the money. Excellent report options. Easy to train on. Best record keeping. The customer support by far is the best of all. I used a couple other software programs in the past that did not offer me the same level of service nor reporting. Our industry is all about time management. Rent manager makes our daily functions move quickly and effectively. I highly recommend Rent Manager. The admin feature allows you to create any fail safe you choose. Cons I honestly do not have a concern about anything with Rent Manager. If I have concerns about the ability to do something, I simply call the toll-free support line and am quickly assisted with a resolution. Review Source Response from London Computer Systems February 23, 2026 Thank you for your review! SN Sue N. Finance Manager Real Estate Used the software for: 2+ years ### "Best tenant software for 10 yrs" November 20, 2025 5.0 We've been using for over 10 years, as we have grown up to 100 residential tenants, and now downscaled and changed to commercial tenants. It's consistently been great software and superb customer support. Pros I can easily get to the features I need, and they work as expected. It has great features and great price. We trust our business to the data and it's provided great security and peace of mind. Customer support is top notch! Cons It's so robust, I haven't taken the time to learn everything. I think there are features that could save me time. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! KR Kim R. Property Manager Consumer Services Used the software for: 2+ years ### "Helpful Rental Management Tool" February 8, 2026 5.0 i have been using rent manager for over 10 years. Rent Manager always is one step ahead of the competition as it seems. The valuable University to learn on is its best feature for me. Pros Rent Manager works well for the business I manage on a day-to-day basis. The column Areas to put the personal & business information into operate well together. Cons I do not have any like least problems with Rent Manager. The site is always improving for the customer and has many valuable tools to learn with. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! MB Mark B. Regional Manager Real Estate Used the software for: 2+ years ### "Rent Manager Performance Evaluation" February 19, 2026 5.0 I have been using Rent Manager for 11 years and the product keeps improving and simplifying the daily demands of overseeing multiple communities spread out over the Midwest. It allows me to stay on top of the day to day operations, rent collections, violations and be able to provide valuable feedback information to my managers. Pros As a regional manager of multiple manufactured home communities across the Midwest it is the perfect tool to track all aspects of the manufactured home business. Cons I don't have any cons with this product. Rent Manager provides everything I need to stay on top of daily operations. Review Source Response from London Computer Systems February 23, 2026 Thank you for your review! KR Kathy R. property manager Hospitality Used the software for: 2+ years ### "a breeze to use with great tech support" February 12, 2026 5.0 i enjoy using rent manager. The choices offered are substantial. There are more choices that i am using at the time but look forward to trying. Pros Rent Manager gives the user many options for the price. The customer support is wonderful. the software is user friendly. The tenant management helps guide me through the process of moving residents in and out. The user interface is easy but even if i cant find what i am looking for the seach box always gets me there. The rental management portion make the rent collection and reporting easy. Cons there is a report that i would like to run but can't seem to find the menu and parameters to make it happen. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! TJ Toby J. Owner Manager Real Estate Used the software for: 2+ years ### "Highly Recommend Rent Manager" December 9, 2025 5.0 Overall: 9.5 / 10 ... Have been a RM user for 5 years now, over that time I have been able to scale our operations, add features, integrations and more. Like any software, there have been challenges learning, but nothing that can't be figured out. The platform is adaptable, easy to manipulate and use. I would recommend Rent Manager to anyone looking for a property management software. Pros 1\. Customizable Platform ... from UDF to layouts, the ability to setup the platform for efficiency is critical 2. Customer Support ... top notch, available, knowledgeable, effective and friendly. 3. Integrations .. ability to add in outside apps / integrations for further efficiency. Cons In RM 12 there were limitations with document creation, uploading and such. This has improved with Express version. Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! DJ Deborah J. Property Manager Accounting Used the software for: 2+ years ### "Managing made Easy" November 9, 2025 5.0 After 10 years working on Rent Manager and going through all of the upgrades and now working on RM Express I can truly state they are the management software to have. Pros Customer support is awesome very knowledgeable, kind and team support where they take a minute and teach you giving you the knowledge going forward with the issue you call for. Cons Nothing, Sometimes Zego is short in answering your issue and everything is done by email there is not teaching and very little personal communication. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! RS Rajat S. Residence Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Support Team Is Extremely Efficient And Helpful " July 23, 2025 5.0 The partnership that we have had with the Rent Manager team has been phenomenal, and we look forward to the continued-exceptional support. Pros The ability for letting the user modulate reports as per the requirements of the management. The Online Template Library is a great tool! Cons Nothing at all, the Rent Manager system has improved the way we function and work as an organization with our day-to-day tasks. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! GP Genina P. Broker Real Estate Used the software for: 2+ years ### "Consistent great customer support." November 13, 2025 5.0 Prompt and professional. The customer support is always friendly and patience. I've used it for years and appreciate the help when needed. Pros Polite, professional and prompt technical support. My technician promptly shadowed into my computer screen and guided me through the steps. Cons I would like to have a bit more help understanding accounting codes. "Ask your accountant" isn't usually the easiest suggestion, but I appreciate the guidance. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! CG Carmelitta G. Office Manager Real Estate Used the software for: 2+ years ### "Rent Manager Review " September 25, 2025 5.0 My overall experience has been excellent. I am constantly utalizing several features that the program offers. Pros The ease of access and features help streamline my workflow. I am able to navigate throughout the program and find what I need when I need it. The communication option has been a great help in this modern technological society. Cons Sometimes it force closes when I try to create service issues. Othere issues are letter templates do not open when you tried to careate them and the system gives a error message and I have to restart the program. Review Source Response from London Computer Systems September 30, 2025 Thank you for your review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.