# Opinaê Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Opinaê Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/275023/Opina/reviews --- # Opinaê Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Opinaê ## What is Opinaê? Opinaê is a mobile customer satisfaction app that helps you manage your relationships with your customers. With Opinaê, you can create personalized surveys and conduct them wherever your customers are – whether that’s in their home or at a store front. Each survey is automatically assigned to customers based on their age range and location to ensure they get the most relevant feedback possible – no matter where they’re located. ## What is Opinaê used for? [Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[NPS](https://www.capterra.com/nps-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Opinaê?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://opinae.com.br&name=Opinaê) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opinaê 4.8 (6) VS. [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting Price Contact vendor Starting Price $55 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.5 (280) Value For Money 4.7 (6) Value For Money 3.9 (144) Customer Service 5.0 (6) Customer Service 4.3 (233) ## Opinaê alternatives [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275023/Opina/alternatives/) ## FAQs about Opinaê Features and Usability ### What are the key features of Opinaê? Opinaê offers customer experience management, feedback management, and survey/poll management, with a survey builder for customizable questions, templates, and skip logic. It includes NPS survey structure, pulse surveys, ratings/reviews, and multi-channel distribution, plus reporting/analytics, real-time data, visual analytics, sentiment analysis, and third-party integrations. Getting Started and Support ### What training and onboarding options does Opinaê offer? Opinaê provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does Opinaê offer? Opinaê provides Email/Help Desk, a Knowledge Base, and Phone Support. With no reviewer feedback available on support experience, the customer service quality, response speed, and helpfulness cannot be assessed from user reports in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Survey Builder 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create and manage surveys Multi-Channel Distribution 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Opinaê 21 features Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Calculate NPS of customers Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Ratings/Reviews Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Skip over or route respondents to different questions based on their previous answers Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.0 (6) 4.0 Based on 6 reviews ## Pricing Value for money 4.7 (6) ### Starting price Free trial not available Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LL Lidiane L. Coordenadora de compras Information Technology and Services ### "Suprisul" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2023 Pros A facilidade de implementação do aplicativo. Cons Poderia ter opções de emojis para personalizar o aplicativo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Olá Lidiane, agradecemos sua avaliação. Uma das principais características do Opinaê é você poder criar sua pesquisa utilizando perguntas com "carinhas/emojis", conforme você pode conferir no wiki: https://opinae.com.br/nivel-de-satisfacao-carinhas-ganha-emojis-coloridos/ . À disposição para uma apresentação do produto. RP raquel P. gerente Health, Wellness and Fitness ### "Muito bom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2023 Pros Gosto muito. Atendimento muito rapido. Nunca ficou fora do ar. Cons So acho que deveria ter uma forma de juntar automaticamente pesquisas parecidas com a informaçao de onde vem. Dificil, mas seria top. Principalmente quando temos pesquisas como Qr code alocadas em diversas unidades. Da muito trabalho para gerar um relatório unico identificando o local Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Grato pelo review Raquel! Logo nos próximos meses estaremos lançando a versão 2.0 com várias novidade que acredito que vai ajudar bastante o seu dia a dia. RB Renisson B. Gerente Corporativo Qualidade Hospitality ### "Opinaê" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2023 Pros A praticidade na analise de resultados e na apresentação da pesquisa para meu cliente. Cons Alguns recursos seria interessante implementar como: Contas por usuariosa pesquisa ser direcionada para nosso cliente diretamente no seu smartphone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Grato pelo review Renisson! Logo nos próximos meses estaremos lançando a versão 2.0 com várias novidade que acredito que vai ajudar bastante o seu dia a dia. AX Anderson X. Coordenador Information Technology and Services ### "Praticidade e confiável" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2023 Utilizei a ferramenta para clientes dos mais diversos segmentos e posso dizer que foi sucesso em 100% das aplicações. A liberdade do cliente ter acesso ao dashboard para análise individual de seus resultados e o sigilo das informações tratadas no processo, garantiu a segurança que precisávamos para utilizar o Opinaê. O melhor de tudo foi a satisfação do cliente em observar o benefício que estava recebendo, pelo valor que estava pagando. Supre recomendo!! Pros Uma ferramenta muito prática e intuitiva para desenvolver os conteúdos das pesquisas. Basta criatividade e bom gosto para produzir uma experiência bem atraente ao usuário final. O portal/dashboard é um espetáculo a parte, pois com uma navegação amigável e intuitiva, você consegue visualizar e extrair as informações de forma simples e objetiva. Cons Não tenho nenhum quesito que me desagradou. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing Opinaê Custo benefício... praticidade...seriedade e ótimo atendimento. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Grato pelo review Anderson! Logo nos próximos meses estaremos lançando a versão 2.0 com várias novidade que acredito que vai ajudar bastante o seu dia a dia. PH Paulo H. Gerente da Qualidade Health, Wellness and Fitness ### "Satisfação " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 22, 2023 Experiência legal. Pros A interatividade, os gráficos, os relatórios Cons Ele tem atendido bem a expectativa da empresa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Grato pelo review Paulo! Logo nos próximos meses estaremos lançando a versão 2.0 com várias novidade. IL Ivo L. Analista de Marketing | Eventos Information Technology and Services ### "Salvando nosso KPI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2023 Eu adoro a ferramenta, me salva nos eventos. Pros O opinaê me entrega resposta offline subindo no Tablet. Cons Não conseguir unir pesquisas de dias diferentes em uma única. Reasons for choosing Opinaê Track, blindsm solvis, solucx e quicktapsurvey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Grato pelo review Ivo! Logo nos próximos meses estaremos lançando a versão 2.0 com várias novidade. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.