# GAGEtrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GAGEtrak the right Calibration Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/42529/GAGEtrak/reviews --- GAGEtrak 4.2 (345) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 27th, 2026 # Reviews of GAGEtrak Ease of use 3.8 Customer Service 4.3 ## Pros and Cons in Reviews WP William P Quality Assurance MET Lab TechnicianAutomotive, 11 - 50 employeesUsed the software for: 6-12 months. “It makes it extremely easy to keep track of all of our measuring devices that we use“ October 31, 2024 MS Mark S Calibration ManagerDefense & Space, 10,001+ employeesUsed the software for: Less than 6 months. “Most electrical calibrations have hundreds of test points so entering all of these in the gagetrak software one by one is counterproductive.“ October 31, 2024 PA Poonam A controllerAccounting, 11 - 50 employeesUsed the software for: I used a free trial. “The software offers really good dashboard where you can see all the data which will help you to respond to auditor questions.“ April 27, 2022 WP William P Quality Assurance MET Lab TechnicianAutomotive, 11 - 50 employeesUsed the software for: 6-12 months. “The software sometimes runs slowly, it has a hard time loading information“ October 31, 2024 PA Poonam A controllerAccounting, 11 - 50 employeesUsed the software for: I used a free trial. “Workflow specially is quite optimised and screen has enough data for your auditors.“ April 27, 2022 VD VISHESH D QUALITY SPECIALISTAutomotive, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It runs slow sometimes and the errors we were facing in the older version.“ April 22, 2024 JM Joe M Principal EngineerAirlines/Aviation, 11 - 50 employeesUsed the software for: Less than 6 months. “A good experience overall, it makes life a little easier. “ March 9, 2021 MS Mark S Calibration ManagerDefense & Space, 10,001+ employeesUsed the software for: Less than 6 months. “I have only been using for two weeks so I still have a lot to learn.“ October 31, 2024 ## Showing most helpful reviews Showing 1-25 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John R. Quality Manager Used the software for: 2+ years ### "Easily setup my calibration program" May 10, 2018 5.0 Ease of use and a reduction in the learning curve. Pros Ease of use made training other personnel on how to use the program very easy. We currently have three calibration specialists trained on this software package. Cons Copying of gages from one database to the next is difficult and thus caused me many problems. Our goal was to set up this program at two different plants. Review Source Response from CyberMetrics May 16, 2018 Hello John, Thank you for taking the time to post your review of GAGEtrak - we are thrilled that you've had success with it! If you are still needing to migrate data, please contact us, as we can certainly help with that. 1-800-777-7020 Jacquelynn P. Quality Engineer Machinery Used the software for: 2+ years ### "Gagetrak" April 25, 2019 5.0 My overall experience is great. their customer service is excellent and the training they provide is top notch. Pros I like that gagetrak allows you to keep your gage database all in one place. Calibrations are super easy to do and track. I also like the feature where it emails the gage due list and you can set up the frequency for it. Cons Sometimes the software is a bit unstable and crashes. Review Source Response from CyberMetrics April 26, 2019 Thank you very much for posting such a great GAGEtrak review, Jacquelynn. We truly value your input and are thrilled to know you're doing so well with the software. TL Troy L. IT Support Transportation/Trucking/Railroad Used the software for: 2+ years ### "Application crashes" April 25, 2019 2.0 The application is not very stable crashes very frequently on our Windows 10 computers. Their support tickets seem to sit unanswered until phone calls are made to them. They have a lot of possible configurations for it, but don't seem to know how to support those configurations correctly. Then when troubleshooting, the application is smart enough to record log files of all the activitiy, which includes information that I would think is relevant to troubleshooting it, but support often doesn't even ask for the application's log files, seems like they just try random things to get it fixed. The whole thing has been a very frustrating experience. Pros Has all the features needed from software like this. Ability to print calibration labels directly from the software. Cons Very unstable, runs but not well. Application crashes at least once a day for the users, and frequently has major issues with getting it running reliably. CyberMetrics support has been unable to determine if it's an issue with the database or an issue with the application itself. Review Source Response from CyberMetrics May 2, 2019 Troy, First, I am very sorry you are having such a challenging experience. I will have our support manager contact you and work with you to find a resolution so that your team can enjoy the benefits of GAGEtrak. Thank you for sharing your experience and for giving us the opportunity to make it right. John S. Quality Assurance Manager Used the software for: 2+ years ### "Advanced User" May 10, 2018 5.0 We like the reporting feature for gages due and gages coming up for calibration. Pros Entering gage information is easy and I like the temp recording feature. Once you have established measurement routines they are easy to import into the individual gages. Cons The interface can be a little confusing sometimes to find what you are looking for. If not careful can end up in wrong area of software. Review Source Response from CyberMetrics August 15, 2018 Thank you for your great review of GAGEtrak, John! We truly value your input and are thrilled to know how well it's working for you. Don G. Director of Quality and Continuous Improvement Used the software for: 2+ years ### "Useful tool. " May 10, 2018 4.0 Improved control of gages. Pros It has many well thought out features. Nice reports that show what is coming due. More features than we use everyday. The features if used will lead to cost savings. Cons Software is not intuitive. Instructions and manuals have been weak. Lead times for support is long. Review Source Response from CyberMetrics May 17, 2018 Hello, Don. Thank you for taking the time to post your review of GAGEtrak. We truly value your feedback and would like to know details about how you view the intuitive nature of the software. Please feel free to call or email us or you can fill out the Feature Suggestion form on our website here: https://gagetrak.com/feature-suggestion/ Just as you do, we strive for continuous improvement - both in our software and in our services. We have recently made some changes to technical support, including a new Support Portal which can be accessed here: https://gagetrak.com/support/ Please feel free to contact us at any time if we can be of further assistance. 1-800-777-7020 Steve H. Gauge Technician Used the software for: 2+ years ### "This program is the staple software for all Gauge Techs. I couldn't imagine doing my job without it." May 10, 2018 5.0 Pros I like the quick filter as it makes finding gauges super fast and easy. I also really like the amount of data that can be associated with each gauge. Cons Eliminating errors made by previous gauge techs can be very time consuming. It's hard to filter the mistakes and correct them. Review Source Response from CyberMetrics August 20, 2018 Thank you very much for posting such a great GAGEtrak review, Steve. We're thrilled to know that you can't imagine doing your job without it! Lee C. Quality Assurance, Calibration and Paint / Assembly Systems Support Automotive Used the software for: 2+ years ### "Unstable with Windows 32 bit. Most functionality unreliable. " May 11, 2018 3.0 All gauges and schedules are kept in one place with ease of access. Pros Dashboard. Query functionality works well however, not user friendly as the delete function is where most programs have the execute function. Cons Compatibility with Windows 32 bit. Adding new gauges is cumbersome, as they do not appear in the dashboard and must be calibrated one at a time before appearing tint he dashboard. Review Source Derek W. Quality Supervisor Airlines/Aviation Used the software for: 2+ years ### "Fantastic intuitive software that is great for all you calibration needs." May 17, 2018 5.0 Pros MSA functions( Reading and Reliability studies, uncertainty, etc.) , scanning certs, printing labels Cons inability to open multiple functions at a time and the report editor is difficult to use efficiently. Review Source Response from CyberMetrics June 28, 2018 Thanks for such a great GAGEtrak review, Derek! We're happy to know that you're doing so well with the software and if you ever need assistance, please don't hesitate to contact us. 1-800-777-7020 Ed S. Project Manager/I.T. Coordinator Mining & Metals Used the software for: 2+ years ### "I'm not the actual end user of the software. My role it so provide both maintenance and upgrades." May 14, 2018 4.0 Routine scheduling for the tracking of our shop floor gages, both in production and on the shelf, in regards to knowing when to provide calibration to them - based on usage date ranges, etc. Reminders of when to calibrate a gage, based on last time since doing that, assists us in maintaining a quality gaging system that we can rely on. Pros Not sure as I'm the administrator providing routine maintenance support and payment of the yearly software renewal support. Cons Being as though I'm the Information Technology Administrator for this software I do not have enough experience using the application on a regular basis, like an end user, to make a decision in regards to Cons of the software. Review Source Response from CyberMetrics July 16, 2018 Thank you, Ed, for posting a GAGEtrak review from the perspective of an IT professional. We value your input! John R. Quality Assurance Plastics Used the software for: 2+ years ### "We have been using Gagetrak for many years and recently upgraded to 7.0. We like Gagetrak" May 10, 2018 3.0 Pros The ease of navigation is probably the best part of the software. I recently trained another employee on the use of the software and she easily caught on right away because everything makes sense. Cons There is sometimes communication issues between the software and the data base. Other than that we have no complaints. Review Source Response from CyberMetrics May 24, 2018 Thanks for the great feedback John. VD VISHESH D. QUALITY SPECIALIST Automotive Used the software for: 6-12 months ### "User Friendly" April 22, 2024 5.0 Pros Gauge management system and tracking abilities. Cons It runs slow sometimes and the errors we were facing in the older version. Review Source Response from CyberMetrics April 29, 2024 Thank you very much for posting your review of GAGEtrak, Vishesh. We truly value your feedback! If the program is running slowly, it may be as simple as your database getting bogged down, which can easily be remedied by running the Archive Manager. This topic is covered in our GAGEtrak Pro Intro Guide on page 36: https://gagetrak.com/wp-content/uploads/GAGEtrak\_Pro\_8\_Intro\_Guide.pdf. If that does not work for you, though, please feel free to contact our tech support team for further assistance. Contact information is found here: https://gagetrak.com/support/ Thank you! VR Verified Reviewer LAb Supervisor Used the software for: 2+ years ### "Very easy to use software" May 11, 2018 5.0 Pros The ease of running a report to find calibration due dates by month & Area. Also the ability to save search criteria, for future reports. And the capability to print a professional looking Calibration Certificate, to send to customers. Cons Cannot add external calibration certificates to a file. Also that a record can be altered, and/or amended by anyone that has access to the database, it would be nice if only the person, and/or Supervisor, that entered the original data, would be able to amend the record. Review Source Response from CyberMetrics August 13, 2018 Thank you very much for posting your review of GAGEtrak - we're happy to know that it's working well for you! You actually can attach external files to your calibrations - please see the Calibrations ¿ User Defined and Attachments Tab. Just click the \[...\] button to browse to and select the document. Regarding altering of records only by supervisors, etc., that can be resolved by assigning users to groups and setting group permissions. Detailed instructions for both of these features can be found in the help system or user guide. If you would like further assistance beyond that, please feel free to contact us at any time: 1-800-777-7020. Thank you again for your great review! CW Carla W. QC Tech Building Materials Used the software for: 6-12 months ### "Gagetrak Reveiw" April 30, 2024 5.0 Better compared to the older version made it much easier. Pros Easy to work with. And move around in and able to print labels instead of hand written. Cons Overall, its good. Still new to me but compared to what I have saw with the old version a lot of good improvements. Review Source Response from CyberMetrics May 3, 2024 Thank you for the great GAGEtrak review, Carla! We're glad to know the new version is working well for you. JV Jasmine V. Sr. Quality Technician Mechanical or Industrial Engineering Used the software for: 2+ years ### "Its easy to learn and manage." May 10, 2018 5.0 Being able to track everything that is placed in my quality department is a great feeling. an spending less money replacing gages. Pros It locks all the information i put in and doesn't change until i change it. As well as being able to track everything without a worry. Cons We cant make changes to some of the lines on the program as in drop lines meaning. Trying to delete anything from a drop line is difficult. Review Source Response from CyberMetrics August 27, 2018 Hello, Jasmine. Thanks so much for the great GAGEtrak review! There are two kinds of drop-down lists in GAGEtrak. A self-building drop-down list lets you manually enter a new value which is automatically added to the list for future selection. These lists can be easily edited within Setup -> Dropdown List Management. The other kind is a value list which contains data that is entered only via the main data entry point, for example, the Supplier Code drop-down list in Gages. You cannot enter new data in this field. Instead, navigate to Suppliers from the main menu and enter a new supplier record. The new Supplier Code will then be available in the Supplier Code drop-down list in Gages. If a value list such as Supplier Code contains unwanted data, you can navigate to Suppliers and uncheck the Enabled checkbox. This makes the supplier inactive which removes the supplier from the drop-down list. If you need further assistance, contact us any time and thank you again for the great review! VR Verified Reviewer Varsity Girls Soccer Coach Used the software for: 2+ years ### "Very efficient software" May 11, 2018 4.0 Pros Navigation is pretty easy. There are many different reports that are available. The dashboard is very handy and lets you know in a snap shot where you are. Cons There are occasional issues with the software freezing up and having to close out and restart, but what software doesn't have these issues? Some of the reports don't allow you to view gages the way you would think. Review Source Response from CyberMetrics August 14, 2018 Thank you for your GAGEtrak review! We're glad to know that it's working well for you and if you'd ever like assistance with creating custom reports, please contact us any time. 1-800-777-7020 JV Joseph V. Quality tech Automotive Used the software for: 2+ years ### "Great Tech support" April 2, 2024 4.0 Pros Tech support was helpful and quick when I came across an issue. Cons When updating windows, it messes with Gagetrak software Review Source Response from CyberMetrics April 9, 2024 Thanks so much for reviewing GAGEtrak, Joseph! We're glad to know that you've had a great experience with our support team as well. AG Adam G. Calibration / Quality Inspector Consumer Goods Used the software for: 2+ years ### "Gagetrak has been such a valuable resource for us. The software makes audits a breeze." May 11, 2018 5.0 We use this product daily to keep track of our gages. With this software we can flag when gages are due for calibration, have access to their procedures, and keep records of all our calibration. Pros For me, I like the amount of information you can have all at one place. With a few clicks of the keys I can answer any question an auditor may ask. What used to be stressful wondering if I could find what they needed in my filing cabinet has now become a time of ease. I just sit back and strike some keys and all the info is right there. Cons That is a more difficult duestion. I have used a couple types of calibration software in the past and to be honest, this has been my favorite. I guess my personal issue has just been trying to learn everything this software offers. I have spent many hours jumping in head first figuring out all the things Gagetrak can do. Review Source Response from CyberMetrics August 10, 2018 Thank you so much for posting such a wonderful and detailed review of GAGEtrak, Adam. We are thrilled to know that it has been such a valuable resource for you day to day and in audits! When you're ready to dive into more of the features GAGEtrak has to offer, please let us know if we can be of any assistance. EH Evangeline H. Electrical technican Used the software for: 2+ years ### "Very positive and always effective" May 11, 2018 5.0 Pros The technical support is very good. I like the 1/2 seminars on line. I learned a lot from them. When I send in a help ticket on line, the response is quick. I have talked to support on line and they a very helpful in telling me the problem and helping me with the solution. The technical support is very knowledgeable. They also have technical support in early seeing how I am on the east coast and in Eastern standard time. Cons I had difficulties email reports. I don't know if it is the way we are set up, but I read the manual and still felt that it was something I didn't really understand. Also previous calibration system we used we were able to merge a system file number to the elements that comprised that systems. If we updated the system file number the other elements were updated also. Review Source Response from CyberMetrics August 13, 2018 Hello, Evangeline. Thank you for posting your review of GAGEtrak. We're glad to know that you're doing well with it and that you have had good experiences with our technical support team! If you still need help with emailing reports, please contact us at any time. 1-800-777-7020 CC Cindy C. Metrology Supervisor / Quality Engineer Plastics Used the software for: 2+ years ### "Easy to use" May 10, 2018 4.0 Learned what I like vs what is not needed for a calibration system. Do like the FDA version for traceability. Pros Linked functions for gages and parts. History is shown as well as the option to link related documents. Cons Upgrade version 7.0 lost functionality in the Gage Usage area. No gage should ever not have a calibration due date assigned to it, as happens when Gage frequency is set to Usage. Review Source Response from CyberMetrics May 17, 2018 Hello, Cindy. Thank you for taking the time to review GAGEtrak. We're glad to know that you have found value in the software and have found it helpful for FDA compliance. When using the Usage frequency, the program won¿t create a next due date for calibration, but it will create an estimated due date based on the gage usage, even if you enter a calibration record for the gage. When you issue the gage, GAGEtrak predicts a due date based on the remaining number of usage days. You must use Issue Tracking (Issue/Return) for this to work and as long as you don¿t run out of Uses Left, there will be no Next Due Date until you issue the gage again. For further information on Issue Tracking, please take a look at the help system or user guide or feel free to contact us at any time. TP Tauseef P. Engineer Automotive Used the software for: 1-2 years ### "GAGEtrack - Tool Management Software" January 11, 2023 4.0 Pros By switching from excel based to GAGEtrak it made the tool management system leaner and effective. It is easy to see the status of tools which are calibrated, due and finish the calibration recently. It reduce the room of error in missing the calibration of a tool. It has the feature to tabulate the data in report which can be present to the auditor. Cons So far our organization is satisfied with this software, it is serving the purpose. Review Source Response from CyberMetrics January 13, 2023 Thank you for your review, Tauseef. We're glad to know that GAGEtrak is a valuable addition to your organization. EH Ed H. Calibration Tech Environmental Services Used the software for: 2+ years ### "Technical Support is great!" May 14, 2018 5.0 I have been using Gagetrak daily for ten years and have had several version across those years. Over ten years ago I inherited multiple databases for multiple work groups. Each database was unorganized and cumbersome. Over time Gagetrak has allowed me to create one database for those multiple work groups. Gagetrak has made it far easier to create a better organized database which has made it easier for me to manage that work on a daily basis. Pros How customizable it is (Naming of fields in different tabs, ability to customize reports and labels, etc) Cons Dropdown list management was a great addition with version 7, however there are some fields that do not have a dropdown option. Review Source Response from CyberMetrics July 9, 2018 Thank you so much, Ed, for posting such a wonderful and detailed review of GAGEtrak. We are thrilled to know how much it has helped you and that you have had such great experiences with our technical support team. If you would like to give us details about what fields you would like to see with drop-down lists that don't already have them, please drop us a line about it here: https://gagetrak.com/feature-suggestion/ BE Bryan E. Calibration Tech Aviation & Aerospace Used the software for: 2+ years ### "Very easy to keep track of tens of thousands of gages" May 22, 2019 4.0 Pros The program lets you keep track of so many gages and lets you keep a lot of information about them right at your finger tips. Also the ability to not only search for things by just about any criteria but also to make your own reports and customize them at will makes this easy to keep track of any and all gages Cons Some of the options make you make blanket changes when it would be nice to be able to change something for an individual record and not every single one Review Source Response from CyberMetrics May 23, 2019 Thank you for posting such a great review of GAGEtrak, Bryan. We truly value your input! If you would like to give us details about individual record changes versus blanket changes, we'd love to hear your thoughts. You can submit your suggestions here: https://gagetrak.com/feature-suggestion/ MK Michael K. calibration technician Aviation & Aerospace Used the software for: 2+ years ### "I have Approx. 1200 gages due every year. it is great for managing what I have. " May 15, 2018 4.0 organizing the gages and equipment that I have . and running reports from month to month, Pros easy to use when calibrations are needed. I also use this for inventory. keeping track of equipment that is not being calibrated every year. but I would like to know if it is still in the plant. Cons I feel there should be already programed in set points you want a 0-1" micrometer then there should be drop box with the test points already in there. I know I am not the only one with micrometers or calipers or indicators. it should already be there . Review Source Response from CyberMetrics July 9, 2018 Thank you for taking the time to review GAGEtrak, Michael. We value your feedback and we will continue to improve our products through user experiences. If you ever need assistance, please don't hesitate to contact us at 1-800-777-7020. If you would like to give more detail about default information you would like to see in the program, please tell us about it here: https://gagetrak.com/feature-suggestion/ DS David S. Sr. Calibration Technician Medical Devices Used the software for: 2+ years ### "I have been using GAGEtrak for 6 years now and at a previous location and a previous company" May 21, 2018 5.0 The ability to sort through a variety of different ways helps me to find items that were labeled incorrectly in the past. This allows me to clean up my database and not loose past records. Pros I like the fact that I can set it up with 21 CFR part 11 compliance or not. I also appreciate the validation package we used to get the system up and running without much trouble. the support I get from Cybermetrics has been excellent. Cons there are times that the program stops working when I am changing between different areas such as using searches then going back to the main screen everything will stop and I have to reboot the program. I don't seem to loose information but it is annoying. Review Source Response from CyberMetrics June 26, 2018 Thank you for sharing your review of GAGEtrak, David and we're glad you've been pleased with it for so many years. Please reach out to our technical support team regarding having to restart the program: 1-800-777-7020. PV Paul V. Calibration Technician Used the software for: 2+ years ### "Pretty good put together. " May 15, 2018 4.0 I do not get any benefits from program. "It does what is says on the tin". During audits it is easy to show the functionality to auditors. Pros have nothing so say what i like the most. it all works what is need for my ISO regulations. will start using using the msa module later in the year. Cons The draw backs experienced are : it takes a long time at start up to get the modules working. Entering values in the cal module, it takes some long seconds before field is active. When program is loaded and you have to log off the PC, when logging back on and start using the s/w, some functionality is gone. ( No buttons/exit on Gage Entry Filter is one of them ) restart is necessary. Review Source Response from CyberMetrics July 9, 2018 Thank you for reviewing GAGEtrak, Paul! We're happy to know that it's working well for you and if you ever need assistance, please don't hesitate to contact us at 1-800-777-7020. Talk to a Capterra advisor for free and get results within 15 minutes.