# Descartes ShipRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Descartes ShipRush the right Shipping solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/43273/ShipRush/reviews

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Descartes ShipRush

4.7 (59)

[View alternatives](https://www.capterra.com/p/43273/ShipRush/alternatives/)

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Last updated March 13th, 2026

# Reviews of Descartes ShipRush

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

MM

Michael M

CEOMusic, 51 - 200 employeesUsed the software for: Less than 6 months.

“We were able to integrate ShipRush into Netsuite in less than 10min and start shipping the same day.“

November 5, 2024

SC

Scott C

Customer ServiceHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“The UI isn't the most intuitive and this affects the learning curve when using Ship Rush.“

September 4, 2024

MM

Michael M

CEOMusic, 51 - 200 employeesUsed the software for: Less than 6 months.

“My company has used three other shipping platforms over the past few years and ShipRush wins hands down!“

November 5, 2024

SA

Stephanie A

CFOBuilding Materials, 2 - 10 employeesUsed the software for: 6-12 months.

“Sometimes it loads blank orders not connected to anything in quickbooks.“

December 4, 2024

LK

Lydia K

Shipping and QC SupervisorCosmetics, 11 - 50 employeesUsed the software for: Less than 6 months.

“Most things are easy enough to figure out without help from support.“

November 4, 2024

CH

Chris H

Graphics DepartmentFood Production, 201 - 500 employeesUsed the software for: More than 2 years.

“The only feature we have really fretted over is the print module, the other issues have mainly been connectivity during the holiday season - and at least half of that is not ShipRush but the shippers themselves having overloaded servers.“

August 16, 2021

MM

Michael M

CEOMusic, 51 - 200 employeesUsed the software for: Less than 6 months.

“Easy to setup and super fast order processing.“

November 5, 2024

KS

Kelly S

OwnerSporting Goods, 2 - 10 employeesUsed the software for: More than 2 years.

“That's a massive increase in cost for companies shipping hundreds of orders per day.“

October 21, 2022

## Showing most helpful reviews

Showing 1-25 of 59 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steven M.  
Vice President  
Retail  
Used the software for: 1-2 years

### "Great Web Software for Company's using multiple shipping methods"

January 22, 2018

5.0

Pros

I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal. I can easily search out tracking numbers using words like company name or reference numbers instead of having to sift through documents and emails. It makes tracking orders while customers are on the phone so fast and simple.

Review Source

JC

Jazmin C.  
Customer Engagement specialist  
Consumer Goods  
Used the software for: 1-2 years

### "Rushing to share my thought!"

February 25, 2025

5.0

My overall experience with ShipRush is smooth and efficient. It streamlined my shipping process just like a pro, making everything feel as seamless as our blending brush ;). The integration with multiple carriers and easy label printing made it a breeze to manage, though a little more customization would have been nice!

Pros

I like how ShipRush simplifies shipping with its user-friendly interface and seamless integration with multiple carriers, saving time and reducing errors.

Cons

What I like least is that ShipRush can sometimes be slow to update tracking information and has limited customization options for certain workflows.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

it was more expensive, and could not reach max amount send per day

Review Source

KS

Kelly S.  
Owner  
Sporting Goods  
Used the software for: 2+ years

### "Descartes has just destroyed Shiprush. "

October 21, 2022

2.0

We have used this software for many years for our postage but some brainiac at Descartes decided to be greedy and add a .20c fee for First Class Package labels. I'm pretty sure they're going to start hemorrhaging customers left and right, or at least customers who ship a lot of items like ourselves.It's unfortunate because they added the fee out of nowhere right in our busiest time of year costing us thousands in extra cost. We've moved on to other shipping software who aren't going to rip us off.

Pros

The software overall is probably the easiest to use of all the ecommerce shipping platforms. The automation of shipments allows for quick shipping of orders. There have been problems along the way with freezing, lagging, outages, and messed up print batches over the years but for the most part it's good.

Cons

Descartes just implemented a .20c label charge for all USPS First Class shipments. So, if you ship 100 orders per day, it's now costing you an additional $20 per day or $600 per month!! on top of the $29.99 or subscription fee. That's a massive increase in cost for companies shipping hundreds of orders per day.

Reason for choosing Descartes ShipRush

We didn't, we left Shiprush because it's no longer competitively priced.

Review Source

SA

Stephanie A.  
CFO  
Building Materials  
Used the software for: 6-12 months

### "Great Product Easy to use"

December 4, 2024

5.0

Great. \[sensitive content hidden\] was helpful in getting us set up. Its very easy to use once you learn where everything is.

Pros

works great with quickbooks easy to use makes it easy to track invoice shipping status on one format

Cons

The print in the window is small. Sometimes it loads blank orders not connected to anything in quickbooks.

Switched from

[StarShip](https://www.capterra.com/p/63368/StarShip/)

Starship refused to connect to our fedex and ups account

Review Source

MC

Matt C.  
Vice President  
Renewables & Environment  
Used the software for: 1-2 years

### "Shiprush is great! "

October 30, 2024

5.0

Pros

Easy to use interface allows for smooth shipping each day

Cons

There were some initial issues with setting up shipping accounts for carriers but nothing that was a major concern.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing Descartes ShipRush

Past experience with Shiprush led me to choose it again.

Review Source

LK

Lydia K.  
Shipping and QC Supervisor  
Cosmetics  
Used the software for: Less than 6 months

### "Simple shipping"

November 4, 2024

5.0

So far it has been a good experience with ShipRush. Most things are easy enough to figure out without help from support.

Pros

Easy connection to Shopify. Also, priced very well compared to competitors.

Cons

Occasionally need to refresh the web page because it seems to slow down over time.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Descartes ShipRush

We tested shipping directly from Shopify but it was not an efficient process

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Monthly subscription continued to go up but nothing about the service was ever improved

Review Source

MM

Michael M.  
CEO  
Music  
Used the software for: Less than 6 months

### "If you use Netsuite, you need ShipRush!"

November 5, 2024

5.0

My company has used three other shipping platforms over the past few years and ShipRush wins hands down! We were able to integrate ShipRush into Netsuite in less than 10min and start shipping the same day. Easy to setup and super fast order processing.

Pros

I love how easy ShipRush integrates with Netsuite.

Cons

It would be great if there were built in shipping reports that could identify carrier failures and late shipments.

Switched from

[ShipJunction](https://www.capterra.com/p/10023895/ShipJunction/)

The data transfers between Ship Junction and Netsuite didn't always work.

Review Source

KG

Krista G.  
Shipping  
Cosmetics  
Used the software for: Less than 6 months

### "ShipRush Usage Review "

November 5, 2024

5.0

Pros

Simple layout making it easy to use and navigate

Cons

Tends to slow down and needs constant refreshing after consistent shipping

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Cost for usage went up while quality of the platform was declining

Review Source

BD

Brian D.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "ShipRush Review from Dope Concepts"

October 1, 2024

5.0

Pros

Free platform. Easy to navigate after a bit of training.

Cons

UI is a bit bulky, but probably because it does so much.

Alternatives considered

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Reason for choosing Descartes ShipRush

ShipRush offered a $0 cost to use the platform.

Switched from

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

To ship multiple boxes in different weights and sizes at the same time.

Review Source

JB

Jeff B.  
COO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Completely changed our small business "

August 10, 2021

5.0

Amazing. Integration with our QBO software was simple. Order errors were gone. Tracking backfill information to QBO is done automatically. Shiprush is like having a shipping manager on staff.

Pros

Too many to list really. Integration, support, web-based platform. If you use Quickbooks Online and need fulfillment this is the best software we have ever found. This completely changed our business. Access to the UPS DAP program has increased our bottom line profit and top line revenue. We left FedEx for this reason. From a management perspective, Shiprush improved employee efficiency and work environment. Shipping became an easy task for anyone our facility. No longer was there a training curve or employee who could not ship. Can not say enough about Shiprush.

Cons

None that I have found yet. When ever their is a tech issue, the support chat team is always there with help and solutions.

Alternatives considered

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing Descartes ShipRush

Easy of use and integration with current systems compared to ShipStation. FedEx ship manager is not user friendly and customer support is terrible. Also, Shiprush never advertises which lead me to believe their revenue is invested elsewhere. For example, support and software maintenance. They have proven this to us, as these areas are top tier in our opinion.

Review Source

Response from Descartes Systems Group

August 17, 2021

Hi Jeff, Thank you so much for sharing your positive experience with us! We are so glad to help small businesses like you every day with ShipRush.

KM

Kurt M.  
Owner  
Consumer Electronics  
Used the software for: 2+ years

### "Worked well for my ecommerce business"

August 16, 2021

5.0

Great, I still use them.

Pros

I like how it took the orders from Amazon and PayPal and put all the relevant info into the correct spot so I didn't have to type anything. Then I had preset packages saved so shipping something was a couple of clicks.

Cons

The "copy the tracking to clipboard" feature didn't work all of the time.

Reason for choosing Descartes ShipRush

Shiprush saved a lot of time everyday by doing most of the work for you.

Review Source

DG

Dean G.  
Owner  
Computer Hardware  
Used the software for: 2+ years

### "The way to Shiprush"

August 5, 2021

5.0

My shipments are fully integrated with my webstore!

Pros

Eas of use, easy to print labels and keep my shipments and orders organized

Cons

I have to drill down in to the side menu to add postage funds. This should be a top line function and doesn’t need all the different screens when adding postage

Review Source

Response from Descartes Systems Group

August 17, 2021

Hi Dean, Thank you for taking the time to share your feedback on ShipRush with us! New functionalities are continually being added to support users like you, largely through our public ideas portal, so check that out for updates about your suggestion. Have a great rest of your day!

AB

Apoorv B.  
Director  
Textiles  
Used the software for: 2+ years

### "Our Best Genie to solve order management and shipping for our business"

October 2, 2021

5.0

Very Happy and Satistied with the services

Pros

The scope of Automation and the complete solution as a whole from order fetching to executing and shipping out orders.

Cons

We ship out to the middle east a lot and the preffered carrier is Aramex . Aramex not being there on the carrier list is the only thing we do not like because for that we have to go out of way and do manual AWB

Reason for choosing Descartes ShipRush

Ability to create rules and apply automation

Review Source

WS

William S.  
President  
Import and Export  
Used the software for: 2+ years

### "Great software for a simple one man power user"

August 6, 2021

5.0

Great helped me speed up my shipping a lot

Pros

I process about 50-100 orders a day and ship rush has really expedited my work day! So happy to finally have something like this.

Cons

Color coding orders based on tags from Shopify or other selling platforms maybe.

Review Source

Response from Descartes Systems Group

August 17, 2021

Hi William, Thank you for your great feedback on ShipRush. New updates are continually being added to support users like you, particularly from our public ideas portal, so check that out for potential color coding in the future!

CC

Cameron C.  
Manager of IT  
Education Management  
Used the software for: 2+ years

### "Shiprush is a great shipping program that ties to your e-commerce system!"

August 16, 2021

5.0

Very easy to use, and can be used on any type of computer. Browser based is working well now!

Pros

The ability to sync orders and tracking numbers back and forth.

Cons

It is a bit slow at times and also can't be fully customized.

Review Source

Response from Descartes Systems Group

August 17, 2021

Hi Cameron, Thank you so much for sharing your feedback with us! We are continually working on updates to make ShipRush faster and more customizable, so stay tuned on our product updates and public ideas portal. Have a lovely day!

LC

Luis C.  
VP Business Development  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great tool, easy to use"

August 16, 2021

5.0

Overall I like the tool and use it every day.

Pros

I like it because is a friendly user tool. I use my accounts and discounts with any issues.

Cons

Some times web page is slow, which makes ops have a slow orders process.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing Descartes ShipRush

Easier to implement

Review Source

AM

Alexander M.  
Director  
Automotive  
Used the software for: 2+ years

### "Great shipping software"

August 17, 2021

5.0

Pros

Easy to use and easy to compare shipping prices.

Cons

Maintenance break. We work on Saturdays and 9PM to 11PM Pacific Time, we do have shipments, and we have to take a 2 hour break due to maintenance.

Review Source

BC

BILLY C.  
CESchmoe  
Wholesale  
Used the software for: 2+ years

### "Let's me live a groovy life!"

December 6, 2019

5.0

I found ShipRush well over a decade ago and it's been the number one tool our company uses.

Pros

It's wildly reliable, efficient, powerful, easy and fast

Cons

I love every single thing it provides and I love using it

Review Source

LK

Loretta K.  
eCommerce Manager  
Retail  
Used the software for: Less than 6 months

### "Quick and Affordable"

September 9, 2020

5.0

We are pleased and plant to continue using Shiprush as long as we need a third party shipping generator outside of our eCommerce platforms.

Pros

It's highly functional for generating shipping as well as tracking previous shipments. It's useful to have this additional resource for logging orders past and present.

Cons

There are occasional prompts to update payment info and a forced purchase of shipping credit. We have periods during which we are shifted in another direction and not involved in shipping anything that requires we generate our own labels. While the credit will still be there when we need it, it is an inconvenience to purchase it before we do.

Review Source

GG

Gavin G.  
CWO  
  
Used the software for: Less than 6 months

### "Robust"

July 18, 2017

5.0

Pros

Web version is free which you cant beat the price on that, lots of features to help automate shipping

Cons

Didnt have Canada Post which we needed for our solution. If they had that we would reconsider going with them

Review Source

SC

Scott C.  
Customer Service  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great shipping software"

September 4, 2024

5.0

Very positive! We have been using Ship Rush for a few years now and plan to keep doing so!

Pros

It works well with both WooCommerce and Shopify. It really helps with efficiency while processing orders.

Cons

The UI isn't the most intuitive and this affects the learning curve when using Ship Rush.

Review Source

CJ

Cindy J.  
Ops Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Good shipping tool"

September 26, 2024

5.0

overall, I am pleased with ShipRush. Very easy to use

Pros

Ease of use. Easy access to tracking information. The system updates when the shipment has been delivered. Let's you know if an Invoice has been paid and is ready to ship.

Cons

Cannot create multiple return labels for the same customer simultaneously. We have a rental program, and we ship several boxes of equipment to a customer that we provide return labels for, and we have to do all the labels for the return individually

Review Source

SR

Steve R.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great Program"

October 12, 2024

5.0

It's been good, works great with eBay, and woo commerce store.

Pros

Easy to use. no problem, great customer serves.

Cons

It's all good, no problems. I had no issues, easy to use.

Review Source

SB

Suzie B.  
Owner  
Automotive  
Used the software for: 2+ years

### "Ecommerce Shipping"

August 8, 2021

4.0

The estimated times of delivery are incorrect once I ship. It s actually telling me the delivery time will be the PRIOR month (strange). I also find when putting in the sizes of my box (i.e., 18x10x8) - the "0" is not being recognized as a "10" - so I have to change it to an "11". Ship rush thinks I am putting in 18x1x8 (which gives me the incorrect price). I also use ShipWorks for international packages because it only prints out ONE shipping label instead of 4!

Pros

EASY to use, EASY to navigate, customer support typically is able to answer all my questions. They are knowledgeable.

Cons

When you call for support, I have to wait bc of the WEST COAST time.

Reason for choosing Descartes ShipRush

I actually use both. I also use ShipWorks for international packages because it only prints out ONE shipping label instead of 4! Plus it validates and gives suggestions for international addresses.

Review Source

Response from Descartes Systems Group

August 17, 2021

Hi Suzie, Thank you for taking the time to share your experience and feedback with us! We would love to help with the issues you mentioned, and someone from support will be in touch shortly to discuss them in greater detail. Have a fantastic day!

MT

Marianne T.  
Owner  
Retail  
Used the software for: 2+ years

### "Why Ship Rush Matters"

August 13, 2021

5.0

Excellent

Pros

Simplicity and ease in installation. I contacted Ship Rush and was up and running in no time.

Cons

Cannot think of anything other than when they switch carrier programs around internally, sometimes I wind up getting double charged. (Des Cartes charges mirroring Ship Rush charges and a few years back, there was another company that you used, maybe Endicia).

Reason for choosing Descartes ShipRush

Synchronizes well with eBay

Review Source

Response from Descartes Systems Group

August 17, 2021

Hi Marianne, Thank you for taking the time to share your feedback with us. We are always happy to help with any issues that may arise with our partners, as we want to make sure it's easy and simple for you to ship! Have a wonderful day.

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