---
title: "Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Buildium the right Property Management solution for you? Explore 2236 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-26"
---

Buildium

4.5 (2236)

[View alternatives](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 26th, 2026

# Reviews of Buildium

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

MT

Maria T

OwnerReal Estate, Self-employedUsed the software for: 6-12 months.

“It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform.“

May 28, 2026

MT

Maria T

OwnerReal Estate, Self-employedUsed the software for: 6-12 months.

“In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations.“

May 28, 2026

JR

Juan R

Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single system.“

May 28, 2026

DP

David P

Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“

March 24, 2026

DH

Deanna H

Property AdministratorReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized.“

May 28, 2026

HB

Hayden B

ReservationsHospitality, 2 - 10 employeesUsed the software for: Less than 6 months.

“Since I manage timeshares, some features aren't always a perfect fit for my workflow, which can make certain tasks a little more difficult compared to traditional property management.“

June 9, 2026

JR

Juan R

Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed, customization, and ease of navigation for certain tasks, overall it is an effective tool for day-to-day property management.“

May 28, 2026

IR

Isaac R

Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Credit card payment allocation is cumbersome, you often have to manually calculate the amount per property rather than it being handled automatically.“

May 28, 2026

## Showing most helpful reviews

Showing 1-25 of 2236 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Angela B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "SImple platform great results!"

November 27, 2025

5.0

Nothing but great. Buildium works great when your portfolio of properties is medium to big size. For bigger management account this is not recommended

Pros

Very easy to use and navigate. The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for the money. The customer support I received during the 3 years I used this software was great, tenant management was simple as well as the user interface.

Cons

The accounting side is not line by line as many bookkeepers like to see it. Specially on deposits but once you lear how to find the data then is becomes more managable

Review Source

DS

Dominique S.  
Director of housing  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A good software for the multifamily industry"

May 28, 2026

4.0

Overall it’s been a good experience this is my first time using Buildium compared to other property management software’s and I do like it. It’s easy to navigate.

Pros

It’s very user friendly and easy to track things ! It’s easy to submit work orders and keep track of how long they’ve been open.

Cons

The wait time to talk to someone for customer service and sometimes the hidden fees . I think having an account rep check in once a month would be a good tool for customer service as well.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Because the prior owners used Buildium and we didn’t want to change everything for our tenants

Review Source

EP

Elegija P.  
Head of Operations  
Real Estate  
Used the software for: 2+ years

### "Works for Basics, Falls Short on Accuracy"

February 9, 2026

2.0

Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination. However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary.

Pros

Buildium’s centralized platform made it easy to manage leases, rent collection, maintenance requests, and accounting all in one place, which helped streamline day-to-day property operations.

Cons

The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification.

Review Source

DP

David P.  
Broker - Owner - Property Manager  
Real Estate  
Used the software for: 2+ years

### "Good Value for the Money"

March 24, 2026

4.0

Pros

Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward.

Cons

Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/)

Reason for choosing Buildium

Cost and function were primary when starting up my own business, but also failure with software from prior office I worked at.

Review Source

PH

Peter H.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Buildium Success"

March 19, 2026

5.0

Tenants love the ability to pay through the app. It lets them make multiple payments and see what is happening any time day or night.

Pros

Love the integration on payments email etc. It gives a quick iverview and you are able to access information at the drop of a hat.

Cons

The way it handles documents. Leases and the way it fills in fields feels clunky. It should know how many tenants and adjust accordingly instead of just leaving a bunch of blank space. You should bbe able to adjust on the fly. Also you enter the appliances and all information but cant retrieve the information for the lease.

Alternatives considered

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

Reason for choosing Buildium

Ease of use and flexibility. Other products seemed clunky. Customer service was awesome.

Review Source

JF

Julie F.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Excellent value, product and support!"

May 28, 2026

4.0

Good except for the fact that we need QuickBooks integration. We are not using the product anymore because of this.

Pros

Value, ease of use and customer support, are all excellent. We would pay more for add on module that would allow QuickBooks to coordinate with this product.

Cons

Does not coordinate with QuickBooks, which is essential for us. Also, geared too much toward apartment buildings and not enough toward regular commercial properties.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

When did something that could drill down better into the specifics of real estate property management for commercial, industrial, retail and Office PROPERTIES

Review Source

LB

Lois B.  
Broker Owner Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great support for new and old businesses "

June 11, 2026

5.0

They have great customer support. They respond to all my questions. They do followup to find out if my questions were resolved. They have helped me grow my business and they have videos to help teach myself and my staff.

Pros

Buildium was willing to work with me when I had less than 50 doors to manage. Other companies would not talk to me. Buildium has done a lot of growing and has supported me when I had questions. They have been great to work with in their customer support and follow-up. The other guys keep calling to get me to switch. They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of loyalty and appreciation. Buildium and I will continue to grow together. Thank you Buildium for growing with me and my staff.

Cons

Currently I do not have any complaints. They have been helping and assisting better than ever. Fees are going up faster than I like.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

we had less than 50 doors at the time we switched over.

Review Source

LB

Lisa B.  
Bookkeeper - Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A Bookkeeper's Perspective"

March 20, 2026

4.0

Overall, Buildium has been mostly helpful. Buildium would be wise to give some review and consideration to the additional accounting apps that are being connected through their system to make sure that they are functioning as they are meant to. The normal payment processing of co-owner payments and also making vendor payment is quick and easy. Customer support is always eager to help. I cannot say whether or not it is a good value for the money since I do not use all aspects of the system. Based on the news letters, I feel that it is geared more for rentals than for a condo association that has only 10% rentals, which are only rented through the co-owner of the unit. Therefore, I cannot comment on any portion of the lease management either.

Pros

Buildium is super easy to use for the most part. It has a great layout that is user friendly. For the accounting forms and co-owner forms, one only needs to enter the requested information, everything else is done behind the screens. The speed of transitioning from page to page and updating of information is excellent. Recurring transactions, that on our previous software had to be processed on a certain day of the month, have now all been automated with Buildium.

Cons

Closing work orders is not yet being closed by our maintenance staff, so I get a stack of them to close. I have tried several different ways to just go back to the list. The program will not take me back to the list. The best way that I have figured out how to do it is on the first time in the work orders list is to put in a filter for the work order number, then after closing that work order, go back to maintenance tab, then work orders, then putting in the new work order number. Basically, going back to the beginning for each work order, except that the filter will stay as long as I work on them consistently at that time. On our previous software, there was an option to search for a dollar amount, which was very helpful, especially in the banking area. Buildium does not have that option except to use the computer keyboard functions and only on the current page. When paying a vendor by an EFT payment through Buildium, they each have to be paid separately so the exact amounts so up in the banking area to balance the bank statement. If they get paid all at the same time, Forte will put the total amount into the bank account in Buildium instead of posting them individually. I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. Buildium could not help me resolve the issue since it is not their app. There was no support for the other app. The lock-box files from the bank also have to be entered manually into each individual co-owner ledger account. Our previous software allowed that process to be done through a list and searching for the account number.

Switched from

[Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/)

The proper manager made the decision, so I am not entirely sure why.

Review Source

VF

VINCENT F.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Indispensable asset for resident trust & efficiency"

March 20, 2026

5.0

•Overall Experience: Indispensable. Buildium builds trust with tenants through improved communication and transparent services, leading to higher retention. It is a critical, high-value management tool. I found Buildium to be a critically important program that allows me to manage my residents with the same effectiveness and efficiency as large landlords with developed front-office staffs. As a landlord without onsite staff, I can personally stay on top of rent performance, lease management, and service requests. The resident app provides full transparency, which builds tremendous trust. When residents see their rent applied, track their ledger history, and submit maintenance requests that are responded to with alacrity and experience transparent resolution steps, they value their apartment relationship highly. High-value management leads to higher resident retention and supports rent increases. Buildium helps landlords manage and market better and very cost effectively, which builds their brand. Savvy residents now expect the efficiency and transparency that digital management programs afford. I would not manage my property portfolio without Buildium."

Pros

I find the Buildium program and indispensable asset for landlords of any size but especially the small start ups looking to grow their brand image with exceptional service, marketing and resident web-based features. Residents will be impressed by the initial contact with marketing and the application process. Then once a resident, they will enjoy their unique web platform that affords access to everything that is important to them including 24/7 transparency in lease, lease documents, communications, payments and options to pay, as well as reminders. Landlords can manage single handedly from anywhere they live in the world easily staying on top of rent payments, ledgers, service requests and can easily communicate between established vendors and residents. The program keeps trak of everything that is important to landlords all either in a PC or cell phone.

Cons

Opportunity areas are two. 1)The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature. I wish there was communication with Quicken Basic software as that program offers intuitive easy to use features not yet duplicated in Buildium . This is unfortunate as I still prefer Quicken because use of the Buildimh accounting isn’t ideal. 2)) While linked to Happy Inspections – the link and process is not as fluid and efficient as I had hoped for and somehow images and inspections should be part of the program and not just a partnership add on feature.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Buildium

I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident.

Switched from

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

Well with a bit of trepidation initially feeling forced to decide at the time. Then smaller landlords were required by Propertware to consider another program. I looked at many options but ultimately landed with Buidlium. I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident.

Review Source

NM

Naomi M.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Solid Platform with a little room to grow"

March 9, 2026

5.0

Amazing!!! Buildium nails customer service, handles small and large businesses, and keeps improving with new features- tax season is smooth!

Pros

Value for money customer service I love the user interface. The rent collection is amazing. The reporting is extremely helpful

Cons

The platform doesn't allow me to customize different contract templates- so i cant create distinct leases for my houses and separate agreements for my camper rentals. In the ledger when the tenants pre pay before rent is due the pre payment entries are confusing.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing Buildium

They either did not service small business or the features that buildium offered were more user friendly.

Review Source

Response from Realpage

March 23, 2026

Thanks for your thoughtful review, Naomi! Try our eSignature function. You can access this by going to Leasing &gt; Draft Leases &gt; click the eSignature Documents button &gt; go to the Templates tab. From there, you can create different lease agreement templates depending on your needs. Regarding prepayments, if you have the automated setting turned on, what happens is this: early payments made to ledgers with no balance are recorded as a liability, effectively holding the money off to the side until rent is due. The system automatically creates a charge on the tenant ledger to offset the payment, so that the balance remains at zero. When the recurring rent charge is applied, the system issues a credit to offset the balance the recurring charge creates, which turns the prepayment liability into rent income. This is to help recognize the funds as income in the correct month. Hope that helps! Check with our customer care team for more details.

NF

Nik F.  
President  
Real Estate  
Used the software for: 2+ years

### "Great for Operations; Account Lesser So"

March 27, 2026

4.0

Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this.

Pros

Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc.

Cons

Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

The tenant communication piece. Yardi did not have it.

Review Source

MN

Melinda N.  
Designated Broker  
Real Estate  
Used the software for: 2+ years

### "Lease management-Owner Statements- 1099's "

June 2, 2026

4.0

It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment.

Pros

I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently

Cons

The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable .

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

It had the best value for dollars in our research

Review Source

HH

Heather H.  
Administrative Assistant  
Real Estate  
Used the software for: 1-2 years

### "Ease of use with amazing customer support!"

February 16, 2026

5.0

Great experience. Ease of use and the customer service. All in all, really great software and support.

Pros

User friendly, and if you find an area where you need help there is plenty of help online or the customer support line has been great.

Cons

Just learning a new program, but it has been made easier with the customer support. The Help Center Tab and Buildium Academy tabs are a good resource when a concern or question comes up.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Cost and ease of use. The Buildium program was highly recommended and we are so glad we made the switch!

Review Source

SP

Susan P.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Buildium: There is no place like home as the grass is not greener"

November 2, 2025

5.0

I was a Buildium user with P2P Property Management. The owner got big ideas the CINC would be better. Long story short he is out of business. I ran back to Buildium with the clients I salvaged from P2P

Pros

Ease of use, employee is up and running very quickly do to the availability of training support items . Customer Support - This staff is awesome and very knowledgeable. Issues are 99.9% of the time solved very quickly.

Cons

Nothing stands out. Having been dragged off of Buildium by my old employer and learned very quickly that complexity in software does not make my life easier.

Switched from

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)

Started my own company and came back to Buildium as CINC was way to complicated. After six months processing was still clunky as I was not confident with the process

Review Source

DB

David B.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Great for tracking"

June 2, 2026

4.0

Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements.

Pros

Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years.

Cons

I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal.

Alternatives considered

[RealPage](https://www.capterra.com/p/183247/Real-Page/)

Reason for choosing Buildium

Boston based, and centered on units and tracking units rent.

Review Source

VH

Venita H.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Solid Base with New Features Added Regularly"

March 19, 2026

5.0

The software handles functionally everything we need to do very well. They consistently develop new features and fine-tune existing ones.

Pros

The trust accounting and lease management features are solid, and run smoothly. The user interface is fairly intuitive and easy to navigate.

Cons

There are a few gaps in existing features that could make a big difference for our team. While they have been consistently working on this area over the last couple years, the project management pieces need some work to make them truly functional so that external tools (like spreadsheets) are not necessary.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

The interface was much more user friendly.

Review Source

JC

Jodi C.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Buildium Review"

March 24, 2026

4.0

I have been using Buildium for almost 10 years now. For smaller, just starting Property Management Companies, it is an affordable option.

Pros

Community facing website where tenants can pay rent, and owner portal. The tax reporting process is simple and straight forward. Communication with tenants, (text and email) is very helpful. Creating work orders is also an easy process.

Cons

Inspection integration with HappyCo. They changed their application. I cannot get the same reports as before. I used to be able to pay for this (inspections) on a yearly basis. Last time I checked there was still the option to request it, but when I called, I was told no.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

Initial startup cost and flexibility to grow

Review Source

Response from Realpage

March 25, 2026

Thank you for your review, Jodi. It looks like Buildium helps you in the most important parts of your business. Keep it up! For inspections, because the cost is tied to the number of units under management, which could change at any time, the fee is monthly.

IR

Isaac R.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Solid Property Management Software"

May 28, 2026

4.0

Overall a good experience, especially for residential property management. It handles the core tasks well, but can be limiting if you manage commercial rentals alongside residential ones.

Pros

Buildium is generally easy to use and navigate. The leasing process is straightforward, and tracking applicants and tenants is simple and well-organized. The tenant portal is a nice feature that makes communication and payments convenient for residents.

Cons

There are occasional software bugs that can be frustrating. Credit card payment allocation is cumbersome, you often have to manually calculate the amount per property rather than it being handled automatically. The platform also falls short for commercial rentals, lacking some features and flexibility that commercial property management requires.

Review Source

DR

David R.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Solid property management software with some difficulties"

June 5, 2026

4.0

Overall, my experience with Buildium is positive. It is a huge time saver compared to manually tracking, but there are definitely areas that need improvement.

Pros

Buildium works really well for payment processing and the user interface with tenants. It is easy to use for lease management and saves a ton of time over our past methods.

Cons

It does not have a great accounting system build in. The accounting is very lacking compared to something like QuickBooks and it lacks any export feature as far as I am aware. It is also a bit clunky for commercial properties/tenants.

Review Source

CD

Cynthia D.  
SR Condo Manager  
Real Estate  
Used the software for: 2+ years

### "Thoughts on Buildium"

March 19, 2026

5.0

the best property management software I have used in my whole career. easy to learn and new updates seem to be making it even better.

Pros

Finances, tasks, vendors and communications with residents all in one software. its easy to go between properties, and user friendly.

Cons

the task and work order doesn't auto populate the building address. would like to add other residents(in the same building) to work order easier.

Review Source

MM

Martin M.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Buildium is phenomenal!"

February 3, 2026

5.0

Buildium is a lifesaver. In addition to my previous positive comments, the tenant ePay option is fantastic!

Pros

Buildium is phenomenal! It is so incredibly comprehensive for property management, I know it has many features I don’t even use (yet). It covers EVERYTHING needed for successful property management. It is highly reliable - In my 2+ years of using it I can’t recall a single time the system was down or a technology or web “glitch” occurred. Customer service support is also outstanding. I can’t imagine a competing product being better.

Cons

Honestly, my entire experience is only positive. I should have started using Buildium years before I did.

Review Source

PO

Peter O.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great Product and Support"

February 9, 2026

5.0

Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand.

Pros

Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate

Cons

A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions

Review Source

EB

Eric B.  
Leasing Agent  
Real Estate  
Used the software for: 1-2 years

### "Leasing Agent "

March 24, 2026

4.0

Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality.

Pros

I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent.

Cons

Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.

Review Source

Response from Realpage

March 25, 2026

Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business.

AM

Alison M.  
Association Portfolio Management  
Real Estate  
Used the software for: 1-2 years

### "Review by User"

February 12, 2026

4.0

Generally a good experience overall. I like the program and find it very helpful in my day to day activities.

Pros

Updates reflect immediately upon entering info throughout the platform, making results available right away.

Cons

There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject line. No matter how many times you go back to the subject line, it immediately jumps back to the body while you are trying to type. Very frustrating. Login always has to be done multiple times, because it keeps saying your login info has expired. The limit on how far back you can search past emails is very limiting. These are all frustrating.

Review Source

JE

Jonathan E.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Well Done Buildium"

March 20, 2026

4.0

Excellent! We would absolutely recommend this to any other property managers. I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs.

Pros

Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use of the program.

Cons

We live and operate in Canada and have found that there are some limitations to how things work since we have different rules/guidelines here.

Review Source

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