# Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildium the right Property Management solution for you? Explore 2230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews Streamlined property management tasks 95% positive reviews out of 418 Most users comment ease of use enables quick onboarding, efficient workflows, and straightforward daily operations. Jessica H Real Estate Property Management Consultant, 1,001 - 5,000 employees. "I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level." Recurring technical disruptions 65% negative reviews out of 150 Some reviewers describe bugs and issues causing glitches, slowdowns, and workflow interruptions that delay task completion. Elizabeth M Property Manager/Operations, 2 - 10 employees. "Sometimes, it will glitch while loading the log in page." Intuitive and accessible design 91% positive reviews out of 135 Most reviewers find the user interface clear, easy to navigate, and approachable for various experience levels. Complex banking and reconciliation processes 64% negative reviews out of 127 Some reviewers find banking and accounts setup, reconciliation, and fund transfers confusing and time-consuming to manage. anna C Accountant, 2 - 10 employees. "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building." Supports business growth seamlessly 91% positive reviews out of 66 Most users report scalability allows managing more units and expanding operations without major software changes. Jacob H Property manager, 1 employee. "I have been able to scale very quickly since starting my management company and Buildium has been able to help" Cumbersome security and deposit handling 65% negative reviews out of 37 Some users report security and access control features are confusing, with authentication and deposit processes causing frustration. Anthony K Asset manager, 1 employee. "I find security deposit handling, prepaid rent, and rent changes clunky. " ## Showing most helpful reviews Showing 1-25 of 2230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Migdalia P. Office Manager Real Estate Used the software for: 2+ years ### "Realty Resource" July 25, 2025 5.0 Overall my experience with has been great! They have helped me over the years and have answered and resolved all my questions and concerns! Pros How quickly they address my concerns and questions. The techs are very helpful and listen to all your concern and help you no matter how long it takes. Cons I Have yet to encounter any Cons with , so therefor I can't elaborate on this question for now. Review Source CH Cherie H. President Real Estate Used the software for: 2+ years ### "Haven Real Estate Services" May 28, 2026 5.0 Amazing service from onboarding to continued support with the priority that is extra, however pays for itself with the ability to get answers, explanations as well as timely responses. Pros The value for what the software offers. Other HOA/COA management software does not offer the many layers that does - it really enhances the operations of the communities. Having good records is essential for the stability of a community. Cons The accounting is a bit cumbersome as there are "automatic" GL codes and then every community has a set they use. Not being able to delete the automatic GL codes creates disconnects. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium The platform and the support as well as the cost Review Source AN Alex N. President Real Estate Used the software for: 2+ years ### "Integration pulled with no notice, then phone-only pricing changed after confirmation" October 22, 2025 1.0 On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers. To restore API access, we attempted to upgrade; the app wouldn’t allow it, directing us to sales. Support initially confirmed Premium 150 at $337.50 now/$375 effective 11/1, I approved conditional on pro-rating, and then they changed the price to $400 “for existing customers.” I have screenshots of my billing screen showing $375 + tax and an 11/1/2025 next charge, plus the full email thread. The combination of no-notice integration removal, blocked in-app upgrades, and shifting phone-only pricing felt like a forced upsell rather than a customer-first solution. The core product is capable, but this experience eroded confidence in ’s pricing transparency and change management. Pros Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable. Cons terminated the Vendoroo integration without advance notice, disrupting maintenance operations. Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates. After confirming $375/mo for Premium 150 in writing, support later said it was $400/mo for existing customers—an opaque, moving target that undermines trust (Case #02258492). Escalation required multiple emails and still lacked a clear remedy. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I thought they would be fair with pricing. Review Source DP David P. Broker - Owner - Property Manager Real Estate Used the software for: 2+ years ### "Good Value for the Money" March 24, 2026 4.0 Pros Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward. Cons Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Reconcile. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/) Reason for choosing Buildium Cost and function were primary when starting up my own business, but also failure with software from prior office I worked at. Review Source LB Lois B. Broker Owner Property Manager Real Estate Used the software for: 2+ years ### "Great support for new and old businesses " June 11, 2026 5.0 They have great customer support. They respond to all my questions. They do followup to find out if my questions were resolved. They have helped me grow my business and they have videos to help teach myself and my staff. Pros was willing to work with me when I had less than 50 doors to manage. Other companies would not talk to me. Buildium has done a lot of growing and has supported me when I had questions. They have been great to work with in their customer support and follow-up. The other guys keep calling to get me to switch. They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of loyalty and appreciation. Buildium and I will continue to grow together. Thank you Buildium for growing with me and my staff. Cons Currently I do not have any complaints. They have been helping and assisting better than ever. Fees are going up faster than I like. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium we had less than 50 doors at the time we switched over. Review Source CH Chad H. Owner Real Estate Used the software for: 1-2 years ### "Game changing software for managers. " June 2, 2026 5.0 Overall I'm very satisfied and it has changed the way that I run my business. I am still building out processes and trying to utilize more of the functions. Pros That most everything that revolves around property management is centered in one location and connected seamlessly. Cons I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. However, that is helpful to keep competition lower. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Portfolio size and feature layout seemed better. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Very low features and no accounting integration Review Source MN Melinda N. Designated Broker Real Estate Used the software for: 2+ years ### "Lease management-Owner Statements- 1099's " June 2, 2026 4.0 It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium It had the best value for dollars in our research Review Source DB David B. Manager Real Estate Used the software for: 2+ years ### "Great for tracking" June 2, 2026 4.0 Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements. Pros Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years. Cons I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Buildium Boston based, and centered on units and tracking units rent. Review Source JR Justina R. Owner Real Estate Used the software for: 2+ years ### "It works, I like it" May 28, 2026 5.0 Love it overall but it’s not super intuitive to use all of the time. I wish some of the items were grouped differently. Pros Paying rent option and tenant management. I like the online deposit to my bank and the ability to e-sign leases Cons Interface isn’t super user friendly. I would like to see all tenant and prospective in one spot for ease of use Alternatives considered [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing Buildium Someone else who uses it said it was easiest for them Review Source LM Laura M. Accountant Lease Admin Commercial Real Estate Used the software for: Less than 6 months ### "Review of Buildium " May 28, 2026 5.0 General great, except for bank feeds. Reporting is quick and concise. Sending messages to tenants is much easier than sending an email. Pros User friendly platform, quick and easy bill payment. Setting up properties with ease. Generally a great program. Cons bank feed, is not consistent, some charges come through and some does not. Makes extra work and then the auto reconciliation doesn't help. You need to go to manual reconciliation and review every transaction, makes extra work. Would like to be able to sort transaction by ascending or descending views to find things quickly. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Pricing and much easier for multiple properties Review Source VF VINCENT F. Owner Real Estate Used the software for: 1-2 years ### "Indispensable asset for resident trust & efficiency" March 20, 2026 5.0 •Overall Experience: Indispensable. builds trust with tenants through improved communication and transparent services, leading to higher retention. It is a critical, high-value management tool. I found Buildium to be a critically important program that allows me to manage my residents with the same effectiveness and efficiency as large landlords with developed front-office staffs. As a landlord without onsite staff, I can personally stay on top of rent performance, lease management, and service requests. The resident app provides full transparency, which builds tremendous trust. When residents see their rent applied, track their ledger history, and submit maintenance requests that are responded to with alacrity and experience transparent resolution steps, they value their apartment relationship highly. High-value management leads to higher resident retention and supports rent increases. Buildium helps landlords manage and market better and very cost effectively, which builds their brand. Savvy residents now expect the efficiency and transparency that digital management programs afford. I would not manage my property portfolio without Buildium." Pros I find the program and indispensable asset for landlords of any size but especially the small start ups looking to grow their brand image with exceptional service, marketing and resident web-based features. Residents will be impressed by the initial contact with marketing and the application process. Then once a resident, they will enjoy their unique web platform that affords access to everything that is important to them including 24/7 transparency in lease, lease documents, communications, payments and options to pay, as well as reminders. Landlords can manage single handedly from anywhere they live in the world easily staying on top of rent payments, ledgers, service requests and can easily communicate between established vendors and residents. The program keeps trak of everything that is important to landlords all either in a PC or cell phone. Cons Opportunity areas are two. 1)The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature. I wish there was communication with Quicken Basic software as that program offers intuitive easy to use features not yet duplicated in . This is unfortunate as I still prefer Quicken because use of the Buildimh accounting isn’t ideal. 2)) While linked to Happy Inspections – the link and process is not as fluid and efficient as I had hoped for and somehow images and inspections should be part of the program and not just a partnership add on feature. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Buildium I loved Propertyware and found even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Well with a bit of trepidation initially feeling forced to decide at the time. Then smaller landlords were required by Propertware to consider another program. I looked at many options but ultimately landed with Buidlium. I loved Propertyware and found even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident. Review Source JH Jeff H. President - CEO Real Estate Used the software for: 2+ years ### "Grear Company - Needs to Listen More to Customers " February 3, 2026 5.0 Overall experience has been great. While I understand profitability and making money the company needs to talk to its customers more and get feedback. For example the ACH thing could have been better received of they would have understood how associations and budget planning works. Increasing in the middle of the year didn't allow any time for any of us to possibly raise our per door fee to unit owners. Charging them per owner is not the right answer. Pros Loved that it has free ACH for my associations which has helps us grow. Overall reporting is very good. Sales support (\[sensitive content hidden\]) is very in tune with thing and very responsive. Cons The over all way the communication was on the ACH charge wasn't what I would have like to see from a large company. Needs to work on the app more to make it more friendly. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I chose because I thought it was the best fit for association management. Overall system was presented well by John. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) \[sensitive content hidden\] recommmend after I went through and told him all the issues we were having. Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source LG Les G. Controller Accounting Used the software for: 2+ years ### "Buildium is a great product!" March 25, 2026 5.0 Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Fully Integrated Accounting System. Ease of set up. Review Source MF Marc F. Managing Member Real Estate Used the software for: 2+ years ### "Great for investors who manage their own properties" July 22, 2025 5.0 Excellent! is a well-designed database management system for real estate owners who manage their own properties as we do. Pros 's intuitive database design allows us to manage our 15 unit property entirely in one place. Cons The phone app could be a bit more powerful but that is never more than a minor inconvenience. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/)[Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing Buildium In-person phone support during the sales process made it easy. Cost and the ability to cancel made it very affordable. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Our previous property manager used it but shared little information from it with us. That's one reason why we fired them. We are not big enough to use AppFolio ourselves so our change to is not a reflection on AppFolio. Review Source EG Eric G. condominium manager Accounting Used the software for: 1-2 years ### "Buildium review - condominium management" March 19, 2026 4.0 From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Lack of functionality and lack of front end database for customers Review Source JC Jodi C. Owner Real Estate Used the software for: 2+ years ### "Buildium Review" March 24, 2026 4.0 I have been using for almost 10 years now. For smaller, just starting Property Management Companies, it is an affordable option. Pros Community facing website where tenants can pay rent, and owner portal. The tax reporting process is simple and straight forward. Communication with tenants, (text and email) is very helpful. Creating work orders is also an easy process. Cons Inspection integration with HappyCo. They changed their application. I cannot get the same reports as before. I used to be able to pay for this (inspections) on a yearly basis. Last time I checked there was still the option to request it, but when I called, I was told no. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Initial startup cost and flexibility to grow Review Source Response from RealPage March 25, 2026 Thank you for your review, Jodi. It looks like Buildium helps you in the most important parts of your business. Keep it up! For inspections, because the cost is tied to the number of units under management, which could change at any time, the fee is monthly. RA Raseem A. Property Manager Real Estate Used the software for: 1-2 years ### "Buildium: A Landlords Dream " February 9, 2026 5.0 Would recommend the others. very good bang for your buck and has so many features you would not find on other apps. Pros It is very user friendly. The interface is straightforward via desktop and on mobile devices. So east to adapt to and understand. Cons Not being able to search specific keywords or phrases in text messages. I like how we can find names quickly for messaging but the keywords or phrases would be nice so that we do not have to scroll constantly searching for messages. Review Source CH Crystal H. Owner Real Estate Used the software for: 2+ years ### "When in doubt they will help" March 31, 2026 5.0 Overall, my experience with has been very positive. It has helped me stay organized with property management, tenant communication, and tracking tasks. Once I learned the system, it became a valuable tool for keeping everything in one place and running things more efficiently. Pros What I liked most about was their customer service. Every time I had a question or ran into an issue, their team was responsive, patient, and easy to work with. They took the time to explain things clearly and helped me find solutions quickly, which made managing properties much less stressful. Cons What I liked least about is that some of the features can take time to learn when you first start using the platform. There are a lot of tools available, which is great, but the setup and navigation can feel a little overwhelming in the beginning. Review Source MM Martin M. Owner Real Estate Used the software for: 2+ years ### "Buildium is phenomenal!" February 3, 2026 5.0 is a lifesaver. In addition to my previous positive comments, the tenant ePay option is fantastic! Pros is phenomenal! It is so incredibly comprehensive for property management, I know it has many features I don’t even use (yet). It covers EVERYTHING needed for successful property management. It is highly reliable - In my 2+ years of using it I can’t recall a single time the system was down or a technology or web “glitch” occurred. Customer service support is also outstanding. I can’t imagine a competing product being better. Cons Honestly, my entire experience is only positive. I should have started using years before I did. Review Source PO Peter O. Owner Real Estate Used the software for: 2+ years ### "Great Product and Support" February 9, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source EA Elena A. Corporate Services Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "User-friendly experince!" June 5, 2026 4.0 So far, it has been a good experience. Very user friendly for the most part and also very easy to pull reports and billing that we need. And the customer support folks are very knowledgeable and easy to contact. Pros The Resident Center is very easy to use, so that our tenant can see the progress of the maintenance we do for them and pay their rent. And our maintenance crew loves the app on their phone because they can update their tasks in real time as they are working away from their desks. Cons We are not able to set up a recurring preventative maintenance task for multiple years. It's extra work to re-input the task again after completing it. Review Source EB Eric B. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent " March 24, 2026 4.0 Overall, is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review Source Response from RealPage March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. AM Alison M. Association Portfolio Management Real Estate Used the software for: 1-2 years ### "Review by User" February 12, 2026 4.0 Generally a good experience overall. I like the program and find it very helpful in my day to day activities. Pros Updates reflect immediately upon entering info throughout the platform, making results available right away. Cons There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject line. No matter how many times you go back to the subject line, it immediately jumps back to the body while you are trying to type. Very frustrating. Login always has to be done multiple times, because it keeps saying your login info has expired. The limit on how far back you can search past emails is very limiting. These are all frustrating. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.