# EventBookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EventBookings the right Ticketing solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/50388/Eventbookings/reviews --- EventBookings 4.7 (21) [View alternatives](https://www.capterra.com/p/50388/Eventbookings/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Reviews of EventBookings Ease of use 4.5 Customer Service 5.0 ## Pros and Cons in Reviews CI Carolyn I Committee MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “We used it as a not for profit free community event and it exceeded all expectations.“ May 8, 2024 SL Susan L Committee member Defense & Space, 10,001+ employeesUsed the software for: Less than 6 months. “Our experience was amazing from the customer service provided at the beginning by walking me through the whole process, ongoing support regardless of the question I asked.“ August 24, 2023 SL Susan L Committee member Defense & Space, 10,001+ employeesUsed the software for: Less than 6 months. “This lead to a change to a smaller more intimate venue and reducing costs.“ August 24, 2023 NW Nikki W TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Eventbookings has allowed my riding club to take online bookings for events with no cost to our non profit enterprise.“ June 16, 2022 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bishwajit R. Marketing Analyst Marketing and Advertising Used the software for: 2+ years ### "Great Features, Effortless Experience!" August 6, 2023 5.0 From start to finish, the platform has proven to be an absolute joy to work with. Creating a new event with EventBookings was an incredibly smooth experience, and I couldn't be more satisfied with the overall process. The platform is well-organised, and I was able to find all the necessary tools to set up my event without any confusion. I highly recommend eventbookings to anyone looking for a hassle-free ticketing system. Pros User-friendly interface for easy event creation Cons Certain features may require additional paid add-ons or upgrades Review Source RW Rory W. Admin & Events Religious Institutions Used the software for: 6-12 months ### "New leader in event management" May 24, 2023 5.0 Pros Sleek, user friendly experience with enough free options available to make running a large event much more simple. Customer service is brilliant with a keen willingness to improve upon their platform and take action on suggestions/feedback. Cons The email campaign function has had some quirks but is currently being worked on. Sometimes settings aren't quite where you expect but once you use it for a few weeks it becomes natural. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) For the features we required additional costs were required, resulting in a far greater loss of revenue per ticket sold. Eventbookings has features on their free plan that are only available to Pro Eventbrite Review Source DB Diane B. Managing Director Entertainment Used the software for: Less than 6 months ### "Well priced ticketing site" June 28, 2023 4.0 Still learning the features but overall pretty good. Pros Fair price, most features/options carry across when you duplicate and event. Cons Some features don't work - unable to have tickets available at a certain date/time once published. Unable to switch off tickets remaining or have it show what ticket types are left on the main screen for customers. Log in screen glitchy - doesn't always log in and comes up with an error, have to jump through a few screens to get to your management of events. Review Source SL Susan L. Committee member Defense & Space Used the software for: Less than 6 months ### "Excellent experience " August 24, 2023 5.0 Using EventBookings was excellent. It provided everything we needed and enabled us to monitor participation. By having the ability to realise we would not meet our required numbers. This lead to a change to a smaller more intimate venue and reducing costs. Pros Our experience was amazing from the customer service provided at the beginning by walking me through the whole process, ongoing support regardless of the question I asked. I felt supported and important as a customer.The customer service was exceptional. Cons We did not experience any negatives from using EventBookings. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing EventBookings Cheapest and provided same service. I do doubt they would have provided as good customer service. Review Source CI Carolyn I. Committee Member Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly Customisable Event Booking System with Outstanding Customer Service" May 8, 2024 5.0 Pros EventBookings is a fantastic choice if you're in the market for an event booking system. We used it as a not for profit free community event and it exceeded all expectations. The platform is super intuitive, offering excellent customisation options for your order forms so your event looks just how you want it. Their customer service really stands out—it feels like EventBookings is an extension of our own team, always ready to tackle any issue or question we throw their way. It’s refreshing to deal with a company where real human interaction is the norm - and not just by online chat or email but by phone. I was impressed by the accessibility of their team, who were responsive even on weekends and after hours, clearly dedicated to helping our events succeed. They definitely went above and beyond my expectations. They're also very open to feedback and are constantly looking to improve the platform so I know the outstanding platform will only keep getting better. Overall, my experience with EventBookings has been incredibly positive and enjoyable, and I highly recommend them to anyone looking to streamline their event management process with a personal touch. Cons Nothing - if there was something I couldn't work out, I would ask. Training videos would help to reduce "how to" questions you receive Reason for choosing EventBookings Greater level of customisation/ more professional look and feel. I got the sense that I would just be another number in these larger established companies and may not receive personalised support if required. Review Source MH Maurice H. Owner Food & Beverages Used the software for: Less than 6 months ### "Customisable order forms was key!" July 23, 2023 5.0 Excellent service from \[sensitive content hidden\], he was thorough, responsive and extremely knowledgeable. Pros The ability to customise order forms with drop down fields, multiple choice, and the extraction of this data was key for us. It enabled customers to select exactly what they wanted for entree, main and dessert, which meant we could produce exactly as per orders. Cons For us specifically, we didn’t need customer address. So the ability to make this a non mandatory field would have been great but not a must. Reason for choosing EventBookings The customisable order form! Review Source NW Nikki W. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use platform for event ticketing and management" June 16, 2022 5.0 Eventbookings has allowed my riding club to take online bookings for events with no cost to our non profit enterprise. Credit card fees are low and can be charged to the person booking the ticket. The website is easy to use and highly customisable. I have submitted several support tickets and have always received fast and effective support from local customer service agents. Pros The software is highly customisable with minimal experience required Cons Not optimised for mobile use. This would be useful to allow me to access the backend of our booking system when I'm not near a PC/laptop Alternatives considered [TryBooking](https://www.capterra.com/p/154183/TryBooking/) Reason for choosing EventBookings Lower fees and more customisable interface Review Source RB Riju B. Program test manager Medical Devices Used the software for: Less than 6 months ### "My experience with hosting event through eventbooking " October 14, 2022 4.0 Great Pros Easy to use Simple user interface People found it convenient to book Cons Reports are not very user friendly e.g. if I have to see what's my total sale vs my total earnings, I couldn't find it anywhere. Review Source BT Benjamin T. Professor Higher Education Used the software for: Less than 6 months ### "Great cheaper alternative to more established platform" August 3, 2023 5.0 Very satisfied. Pros In the process of organising an international conference, we were looking for a cheaper alternative to EventBrite etc (we saved almost $2k compared to what would have been the cost with EventBrite for an event with ticketing worth approx $40k) and happy to support a local company. Getting started was fairly straightforward even with no experience at all setting up ticketing. The support was excellent throughout the whole process. Cons There is limited option to edit the receipts user receive upon purchasing tickets which can be an issue to issue formal tax receipts. Reason for choosing EventBookings Yes Review Source Azimur R. SEO Specialist Information Technology and Services Used the software for: 6-12 months ### "Easy event setup and value for money" September 12, 2019 4.0 Highly recommended for event managers and event organisers. Pros Easy option to create events. Customised event pages. Affordable service cost. Great customer support team. Quick response on any queries. Cons Need some templates to create events more easily. A mobile app would be great. Review Source KD Kay D. Office Manager Financial Services Used the software for: Less than 6 months ### "Easy way to Sell tickets to your event. Safe and secure" November 28, 2022 5.0 We are looking at holding another event next year and will be using them again. No complaints, just great service. Pros I like the tools to load the event, and also the quick customer service. \[SENSITIVE CONTENT\] was my personal customer care agent to help, and was on the phone to me quickly if I needed help. Very helpful and also friendly Cons Most of it is easy, find some of the reports were a bit hard, but when we got help was easy. Reason for choosing EventBookings We researched different products and companies who did this and the reviews were good for Eventbookings. Review Source RS Romo S. Admin Information Technology and Services Used the software for: 6-12 months ### "Excellent service" June 28, 2019 5.0 Excellent application. Highly recommended for event organisers. Pros Ease of use. Admin dashboard. Seat allocation layout. Low service cost. Prompt response on support queries. Cons Need app for mobile users. Need SEO option for promotion. Review Source CF Christopher F. Online Marketing Executive Events Services Used the software for: 6-12 months ### "A cheap and excellent alternative to Eventbrite" February 24, 2019 4.0 Pros It's really simple to use and user-friendly. Plus they cover all the basic features and over the last couple of months they've included some cool ticketing features to their product. All of these within a really competitive pricing plan. I mean, there are other cheap ticketing applications in Australia but this one truly is the bang for the buck for event organisers. Cons Their mobile app. It still is not matured enough and requires a lot of improvement. Also, there's not much of a custimisation option to the event pages. Review Source VR Verified Reviewer Customer Service Representative Consumer Services Used the software for: Less than 6 months ### "Event Booking" April 9, 2021 5.0 n/a Pros The software is easy to use and user friendly Cons Easily to use and navigate, fast software Review Source PG Piyush G. Application Developer Financial Services Used the software for: 6-12 months ### "Excellent ticketing system and customer service " October 28, 2020 4.0 Eventbookings met my expectations and I found everything I needed. Pros The software is highly flexible and has customisable solution packed full of great features. It is so simple and easy to use . The customer service experience is phenomenal. I would definitely recommend this ticketing system to anyone who is looking for affordable and seamless Ticketing solution Cons It needs to have a mobile app but they mentioned that they are planning to have one in future Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite was too was expensive and the customer service was poor. Review Source Nazmul H. Event Coordinator Events Services Used the software for: 6-12 months ### "Best event ticketing software with reasonable pricing" September 16, 2019 5.0 Highly recommended for event organisers and event managers. Pros It's fantastic, fast and easy event setup. Reasonable pricing. Great features and excellent customer support. Cons I want to suggest for developing a self-checking system. A mobile app would be great. Review Source SU Stella U. CEO Entertainment Used the software for: Less than 6 months ### "Very pleased" September 5, 2023 4.0 I was pleased with my experience Pros I liked the Customer service and o found it more or less user friendly. Cons Backend using seems a bit counterintuitive at times, but easily rectified Review Source SE Sam E. Director Music Used the software for: Less than 6 months ### "Excellant Service!" November 28, 2022 5.0 Excellent service. Highly recommended! Pros Set-up was quick, pricing was excellent, software was great. Cons It was at times tricky top navigate between my 'profile' and my event. Review Source GB Gabrielle B. Administration Logistics and Supply Chain Used the software for: 6-12 months ### "Excellent Product" October 27, 2020 5.0 Communicating better with our customers and product launches. Pros User friendly and affordable for a first time user. Cons As a first time user, I just referred yo help desk and staff. No problems after that. Reason for choosing EventBookings Features suited my needs better. Review Source JP Joanna P. Event manager Used the software for: Less than 6 months ### "Fantastic customer service. I called and talked to real people who was patient and friendly." March 2, 2018 4.0 Pros Get through to customer service with real people to talk to. Great Flexibility and Functionality, can be really customised for anyone. Cons No API/webhook yet. But they are looking into developing it. Review Source MS Madeline S. Events Co-ordinator Used the software for: Less than 6 months ### "This makes ticketing for events so easy! " March 13, 2018 5.0 Pros User friendly and with all the features we need, our last event using this was just so much easier to administer! Cons If I had to pick something I would say that it would be great to be able to customise the page more. Review Source Similar Products Featured