# Empxtrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Empxtrack the right Performance Management System solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/78871/EmpXtrack/reviews

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Empxtrack

4.3 (13)

[View alternatives](https://www.capterra.com/p/78871/EmpXtrack/alternatives/)

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Last updated April 14th, 2026

# Reviews of Empxtrack

Ease of use

4.5

Customer Service

4.5

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
  
Telecommunications  
Used the software for:

### "Very comprehensive and easy to use"

June 11, 2014

5.0

I have found it to be highly flexible with a huge number of features, makes my job very easy as a manager, would highly recommend it to users of all sizes

Review Source

KB

Kareem B.  
Manager - Human Resources and Talent Management  
Banking  
Used the software for: 2+ years

### "Manager - Human Resources & Talent Management"

May 12, 2025

4.0

The experience is generally really good. The end-to-end process is quick and easy.

Pros

The interface is user friendly, and the support staff are very knowledgeable, reliable and effective at solving problems.

Cons

We are only utilizing one module, so we do not have a lot of negative experiences.

Reason for choosing Empxtrack

We were an existing customer so this made the choice easier.

Review Source

SV

Sangeetha V.  
HR Manager  
Computer Software  
Used the software for: 1-2 years

### "Good.. Can definitely improve a lot!"

March 12, 2015

3.5

Pros

They have a strong back end team to support our queries and resolve them on time.

Cons

It's very complicated when it comes to upload/update the data. My employees are still not very comfortable with the tool.

Review Source

AS

Ajmal S.  
People Operations Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Simple to Start, Easy to Upgrade"

August 18, 2025

5.0

We started using the free HRIS along with leave, attendance, and payroll modules for our small team. It was simple to set up, required no credit card, and gave us a chance to explore the features without any upfront cost. Over time, as our requirements grew, we upgraded to the enterprise version. The transition was smooth, and the additional customization options helped us map the system more closely to our processes.

Pros

\- Easy to start with free modules - No setup hassles, ready to use from day one - Flexible upgrade path when more features were needed

Cons

I hope they introduce a free recruitment product too, as it would benefit small teams exploring hiring features early on.

Review Source

NS

Narayanan S.  
AVP HUMAN RESOURCE  
Information Technology and Services  
Used the software for: 2+ years

### "My Experience with Empxtrack"

April 11, 2025

5.0

Has been great 10 years. We have come a long way since the inception and Empx has been our Saviour through all tough times.

Pros

Simple to use. Has all the features. Gives Flexibility to mould as per your process. And a great support team to help you.

Cons

We have been using Empx for close to 10 years now. One big con i would say will be the absence of a App which will make it more convenient to use for employees and reach would be even better.

Alternatives considered

[Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/)

Reason for choosing Empxtrack

ease of use and flexibility of the product

Review Source

Response from Saigun Technologies

April 15, 2025

Thanks Narayanan for the lovely feedback and we have enjoyed working with you and your team this entire duration.

NN

Noorun N.  
Senior Physiotherapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "A simple, reliable and affordable HR solution"

April 23, 2025

5.0

Empxtrack has been a reliable and user-friendly solution for us. It has helped us streamline various HR processes like payroll, attendance, and leave management. And later on, upgrading to the paid version gave us more customization and integration options

Pros

Empxtrack is really simple to use and has all the features that our organization needs. It's highly customizable and affordable.

Cons

The only con is that right now, the software is offering free attendance for up to 25 employees. But I wish it could have been for more.

Review Source

BB

Brittney B.  
HR Officer - Compensation and Benefits  
Banking  
Used the software for: 2+ years

### "EmpXtrack review"

May 13, 2025

5.0

For the most part, I enjoy working with Empxtrack and the support team is extremely helpful.

Pros

The platform is extremely user friendly and is also very appealing when navigating.

Cons

Majority of the platform is very good, however there is difficulty in generating some reports (eg. pending leave transactions)

Review Source

UJ

Umesh J.  
Manager - HR  
Chemicals  
Used the software for: 2+ years

### "Overall good product"

September 7, 2024

4.0

Very Good, can be recommended, for adopting market new addition must be added feature as per customer feedback and requirement

Pros

User friendly, Team support, customization ability

Cons

Limited area of customization, limited features added in new releases,

Review Source

Response from Saigun Technologies

September 12, 2024

Dear Umesh, Thanks for your review and feedback.

VS

Vinita S.  
Head- HR  
Food & Beverages  
Used the software for: 1-2 years

### "Extensive features with ease to customize, comparatively expensive"

June 11, 2024

4.0

Pros

Our SPOC, \[sensitive content hidden\], is highly approachable and supportive of the team. He consistently goes above and beyond to assist us in any way possible.

Cons

It is very expensive, doesn't have application, and the webpage is not user-friendly on any browser.

Reason for choosing Empxtrack

It was one of the decision maker's highly recommended product.

Review Source

OPY

Om Prakash Y.  
Deputy General Manager - HR  
Insurance  
Used the software for: 2+ years

### "Performance Management"

June 7, 2024

4.0

Pros

Attractive home page, Ease of working & navigation

Cons

While filling the Appraisal details, it is inconvenient to fill the details & scrolling up & down.

Review Source

Response from Saigun Technologies

June 12, 2024

Thanks Om, Appreciate your feedback and insights. We will certainly work on improving the appraisal filling in process. It is people and customers such as you who have helped us build Empxtrack to the level it is now and we thank you for that. Regards Team empxtrack

TN

Tasnim N.  
  
Computer Software  
Used the software for:

### "EmpXtrack is a wonderful product with great service"

June 2, 2014

4.5

Pros

Exceptional customer service, amazing features, good customization abilities; yet very affordable. They are quick to resolve your concerns and willing to provide assistance.

Cons

If you take the product as it is with no customization, it can be ready in a week. But if you need a lot of customizations, they can take longer to be built, which increases the implementation time.

Review Source

MD

Minakshi D.  
  
Computer Software  
Used the software for:

### "My experience with EmpXtrack"

November 18, 2014

4.0

Pros

It is quite user friendly, and the vendor did put in efforts to accommodate our expectations.

Cons

The product is rigid on few features and lacks logic. The vendor is good so far, except I think there was a glitch initially in understanding our expectations and needs, which had an impact on the timeline.

Review Source

JM

John M.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Empxtrack Performance System comments"

November 7, 2014

3.5

Pros

It's a basic product. It's flexible in design. We signed up for it at a reasonable cost, as we use it mostly once a year.

Cons

Dealing with support who work different hours. Communication by phone do not seem to be encouraged. I have not heard about any product improvements, so that is worrisome.

Review Source

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