# Smarten Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Smarten the right Business Intelligence solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/80877/ElegantJ-BI/reviews

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Smarten

4.9 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Smarten

Ease of use

4.9

Customer Service

4.7

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Intelligence Practice Manager  
  
Used the software for: 1-2 years

### "Simple to use and end unlimited solution."

November 27, 2017

5.0

Transparency.. Single truth of information across organization, every decision maker has access to BI.

Pros

Self serve functionality. User can design their objects with small vedio tutorial. Provide excellent value for money. it's mobile ready. No additional development for mobility. Deep dive up to transaction level info for root cause analysis. Also offers R integration for UI interfacing of R analytics

Cons

Works only on server connectivity. Though it gives data Governance, but at the cost of disconnected functionality.

Review Source

Response from Smarten

September 4, 2019

Thanks for reviewing our product, we really appreciate it!

BS

Balaji S.  
Director  
Computer Software  
Used the software for: 1-2 years

### "Soft journey towards my data mine"

May 2, 2019

5.0

It transition to use of this tool and supporting our decisions smooth. It was not posing any demand for higher hardware and software program skills. All the team members are able to adopt, use and enjoy the result.

Pros

Data prep. Earlier it was a nightmare. Cleaning and combining ate our energy. Making that usable and acceptable was yet another tough task. Now that is a cake walk. The dataset constructed from multiple sources meeting the required standard. The Assisted Predictive model helps me to identify the critical factors and getting results in simple language.

Cons

Context filters. This can be improved. Removing irrelevant data and contextualize with meta data poses critical issues for our data. We use data from various forms. We need audio and image processing along with this.

Review Source

Response from Smarten

September 4, 2019

Thanks for reviewing our product Mr. Sundararaman, we really appreciate it!

SS

Sudhir S.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent for Small and Mid Size operations"

September 19, 2019

4.0

We used if ro BI and predictive analysis on some of our projects. It was very useful to work on the tool. The ElegantJ BI tool for Tally was a perfect solution that works with Tally like a charm giving a Dashboard view in each functional area.

Pros

We feel Smarten is very strong in data management/processing and data visualization. We could use it for a creation and statistical analysis.

Cons

For us it required some effort in developing skills to build data models and reports. A reduced learning curve will be good to have for smaller organization like us.

Review Source

Response from Smarten

October 7, 2019

Thank you for your feedback, hope the learning experience was good and now you are able to use the tool efficiently.

DS

DHRUPAL S.  
AGM IT  
Pharmaceuticals  
Used the software for: 1-2 years

### "with data, what you think you can create as report."

May 3, 2019

5.0

very good software. can connect to most type of database. Also create report from xls/csv. very good support team as well as development team. you can develop predictive reports, geographic report . Elegant are ever happy to support to customer.

Pros

it is so easy to create report, summary, dashboard. it is for all type of user and all type of department. very competitive rates then others. easy to use, user friendly.

Cons

some feature need to develop . as per team smarten that are ready in new version of smarten.

Review Source

Response from Smarten

September 4, 2019

Thanks for reviewing our product Mr. Shah, we really appreciate it!

PS

Parin S.  
AGM - IT  
Pharmaceuticals  
Used the software for: 1-2 years

### "SMARTEN - MAKES LIFE SMART AND EASY"

November 19, 2019

5.0

EXCELLENT

Pros

Report Functionality where any user can change the report for his/her ease of use and as per need. Report output speed if excellent

Cons

DOES NOT SUPPORT CONCURRENT USER, when a user has logged in and working, if some other user logs in the same id the former user is logged out

Review Source

Response from Smarten

December 6, 2019

Thanks for reviewing our product Mr. Shah, we really appreciate it! These are 'named concurrent users'. So, this will not allow any 2 users to be logged in with same login ID. However, any number of users can be logged in at the same time with their own login credentials. Hope this helps

KK

Kushal K.  
Asst Manager- Sales & Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "A very Powerful BI App for Efficient Business Analysis for Decision Makers"

May 3, 2019

5.0

Pros

1\. Ability to consolidate multi company, multi year in one shot 2. Easy analysis of major financial KPI's on a single screenshot 3. Easy analysis of Profit margin.

Cons

Presently not facing any issue with the system.

Review Source

Response from Smarten

September 4, 2019

Thanks for reviewing our product Mr. Kashyap, we really appreciate it!

JM

John M.  
Head of Technical  
Computer Software  
Used the software for: 6-12 months

### "Excellent!"

January 21, 2020

5.0

Pros

Fantastic features and a great support team!

Cons

No cons so far! My whole team is very happy!

Review Source

Response from Smarten

March 2, 2020

Thanks for reviewing our product John, we really appreciate it!

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