# Q Ware CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Q Ware CMMS the right Work Order solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87768/Q-Ware-CMMS/reviews --- Q Ware CMMS 4.6 (60) [View alternatives](https://www.capterra.com/p/87768/Q-Ware-CMMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Q Ware CMMS Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews MM Mark M facilities directorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Scheduling the workflow through the system is easy and manageable.“ September 16, 2025 CV Chuck V Sr. Director Facilities ManagementHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “This product is as advertised, and I have yet to experience any issues that were not immediately addressed and remedied.“ September 2, 2025 MM Mary M IT AdministratorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “The reason why we bought this product was because we were able to consolidate: Event Booking, Work Orders and Tracking of Inventory all in one platform. “ December 5, 2022 PC Paul C Associate Executive DirectorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “have been using the system for many years, and different locations. If I didn't like it would have changed .“ September 2, 2025 KR Kara R Program Assistant IHigher Education, 501 - 1,000 employeesUsed the software for: More than 2 years. “It is easy to get our end users trained to use the system. “ March 15, 2024 AW Adam W Director of OperationsCivic & Social Organization, 501 - 1,000 employeesUsed the software for: 1-2 years. “Checklist functionality is lacking.“ July 13, 2023 VP Victoria P Chief Administration Officer Non-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “QWare was easy to implement and deploy to our employees.“ July 13, 2023 PM Patrick M Airports Maintenance SupervisorAviation & Aerospace, 11 - 50 employeesUsed the software for: More than 2 years. “Interface is outdated and could be more intuitive“ October 3, 2022 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP John P. Superintendent of Public Works Utilities Used the software for: 2+ years ### "Q Ware CMMS Excels!" October 15, 2020 5.0 I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care. Pros Ease of use Superior Customer Support Inexpensive as compared to other CMMS Cons I honestly don't have any cons. They continue to amaze me. Review Source Response from C&S Companies, Q Ware Group October 16, 2020 Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe. Q Ware Team PC Paul C. Associate Executive Director Hospital & Health Care Used the software for: 2+ years ### "Canterbury Woods " September 2, 2025 5.0 have been using the system for many years, and different locations. If I didn't like it would have changed . Pros Maintenance work orders , ease of use, easy tracking. Easy to use for someone who is not good with technology. Cons The ability to add, make changes , ie locations , etc. requires assistance from Q Ware staff. Be nice if we could just add ourselves. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) This was change at a corporate level. Old system was eliminated. Review Source SM Samuel M. Senior Director Facilities and Campus Safety Higher Education Used the software for: 2+ years ### "Not too satisfied with the new version" March 22, 2024 3.0 \[sensitive content hidden\] has been very supportive. We have QWare at three different locations across the US. Pros easy to use, simple and not overloaded with a lot of extra features that make it confusion Cons The new version has a number of drawbacks that I've discussed with Chris. Reason for choosing Q Ware CMMS Ease of use, has all the basics...except Life cycle management Switched from [UpKeep](https://www.capterra.com/p/145635/UpKeep/) The last product didn't have all the features I needed. Review Source Response from C&S Companies, Q Ware Group March 27, 2024 Hi Samuel, We appreciate the feedback. Our main concerns with Q Ware have been keeping it easy to use and providing the best support. We will continue to add features with that in mind. We're looking into your concerns with the new version and will do our best to correct what we can. Thank you for your business and support! Best, Q Ware Team MM Mary M. IT Administrator Education Management Used the software for: 2+ years ### "Upgrading of Current Version " December 5, 2022 5.0 We are extremely happy using Q Ware, there is no down time with not any glitches. Pros The reason why we bought this product was because we were able to consolidate: Event Booking, Work Orders and Tracking of Inventory all in one platform. Users do not need to go out to various platforms to do their work. Cons Unfortunately, we are still running version 2.1.3.10 The reason why we are still on this old version of Q Ware is because the updated version no longer has Event Booking. If we move to the newer version we will not have this feature which is very important to us as a school. We use it extensively to book various rooms and generate a work order for our Events.When we had initially purchased the program it was mentioned to us that Q Ware was in the process of updating the version, it was not mentioned that in the updated version Event Booking would not be included.Could this be reconsidered? We have invested so much time in setting the program up, training our users. Reason for choosing Q Ware CMMS One product for all of the services we were looking for. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We needed to consolidate the services in one application. Review Source Response from C&S Companies, Q Ware Group April 5, 2023 Hi Mary, We are incorporating the Event Booking feature into the new version of Q Ware. The development has already started and we are in the process of solidifying the migration process to move customers like yourself to the new version. Please reach out to our support staff if you have any questions about Events or the migration process. Thank you for your support! Best, Ryan N. CG Cyril G. Superintendent of Buildings & Grounds Education Management Used the software for: 2+ years ### "Berlin CSD - Electronic Work Order Program " October 6, 2020 5.0 Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks. Pros \* Welcoming and friendly sales team, easy to work with and very knowledgeable. \* Easily installed and adapted to our facilities \* Training and use for all school district staff was easy, with very few questions and/or complaints \* Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention. \* Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable Cons \* Some changes to programming have to go back through the Company versus being able to make them yourself Alternatives considered [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Reason for choosing Q Ware CMMS Much easier to work with, both from a company standpoint and software programming standpoint. And, it was far less expensive than the other seven (7) Building Maintenance Work Order programs that my district reviewed. Review Source Response from C&S Companies, Q Ware Group October 8, 2020 Hi Cyril, Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe. Q Ware Team RH Rich H. Admin Analyst Government Administration Used the software for: 2+ years ### "The customer service is everything" October 6, 2020 4.0 We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all. Pros The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape. I am talking about getting help and advice on solving complicated workflow for my organization so that that solutions create data streams and analysis tools. Cons The con is so minute it's almost not worth mentioning. When I download a report, it includes a totals line in the csv. Ok. No bid deal because I can delete the totals line before I Power Query the report into my analysis. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[VirtualBox](https://www.capterra.com/p/169939/VirtualBox/) Reason for choosing Q Ware CMMS It appears QWARE has the same capability for a great entry price point. We've grown our relationship since our original contract. What has stayed the same? QWARE's amazing customer service. Review Source Response from C&S Companies, Q Ware Group October 7, 2020 Hi Rich, Thank you for the honest review. We appreciate your business. As always, if there is anything you need going forward or ideas you have to make Q better for you, please don't hesitate to reach out. Stay safe. Q Ware Team MB Michael B. Coordinator of Network and Technology Services Education Management Used the software for: 2+ years ### "QWare does what you need, but just that." July 31, 2019 4.0 QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support. When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react. It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from. Pros QWare is a simple solution for work orders, facilities, and calendar management. We primarily use the work order function for IT Departments, and our Maintenance Departments. Our maintenance workers are able to use the software with minimal training, as are our faculty. It works, and does the job it's intended to do. Cons As a work order system, I find the software dated. The concept follows a good replacement from a Work Order paper system to an electronic system. It does that just fine. But the interface is only acceptable, and just serves its purposes. It does not go above and beyond, and nothing about the software will wow anyone. It's just adequate. Reason for choosing Q Ware CMMS It works well for maintenance. SchoolDude, looked even more antiquated. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) A switch was made to consolidate solutions with our maintenance department. Review Source CV Chuck V. Sr. Director Facilities Management Hospital & Health Care Used the software for: 2+ years ### "Worth every penny !" September 2, 2025 5.0 My overall experience with the Q-Ware product and the sales & support team has been outstanding. Always responsive and always willing to listen and improve their product based upon users' inquiries and comments. Pros Ease of use and value for the cost of the service. Having been in involved in the development of our site specifically was also great benefit. The system was setup specifically to cater to our needs, where other products were more of a you get what they offer and that's it. Cons There really isn't anything that I dislike about the product. This product is as advertised, and I have yet to experience any issues that were not immediately addressed and remedied. Review Source MM Mark M. facilities director Non-Profit Organization Management Used the software for: 1-2 years ### "Qware is amazing" September 16, 2025 5.0 It has been a great addition to our maintenance system needs. Scheduling the maintenance staff for the work load. Pros Value for the money and time spent in getting this service. The learning curve was short and to the point. Safe and secure in managing data through a secure software package. We will not use this for inventory management as much as asset and maintenance preventative maintenance needs. Scheduling the workflow through the system is easy and manageable. Cons Do not have a con, it seems everything is working well and there aren't any issues with the system. We like it a lot. Review Source BP Bill P. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Two Thumbs Up!" September 16, 2025 5.0 It has been an incredible transition for our small organization. Our team has better access to future projects, to creating priority lists, and to submitting needs. MUCH easier than any system we had used prior, and it is a very reasonable annual price. Pros The organization runs incredibly smoothly through it. Makes checking on work orders and following up very easy. We appreciate how easy it is to learn how to use! Cons Very little to dislike - perhaps that it is so simple to use that any extra functions seem like a bit of a bother! Review Source KB Kathleen B. Technology Coordinator Used the software for: ### "Great - I can walk down the hallway again" January 27, 2015 5.0 We have been using Q Ware CMMS (formerly Que Centre) for over six years. I appreciate the ease of operation. It didn't take long to train everyone in our school district. It helps me keep an eye on what the current problems are, if there are certain trends that may mean real problems in the future, or reoccurring problems that indicate training is needed. There are many reports available. It is easy to show administration what the tech department has been doing since school started. Our Maintenance Department uses Q Ware CMMS to schedule when the building will be in use during the evening. I must admit I do not know much about it, but I can use this opportunity to speak to the customer service. We've had someone from Q Ware CMMS visit our district to help us start to use building scheduling. In fact, he's been here twice to help us. The title of this review references walking down the hall. Before Q Ware CMMS, I would be stopped in the hall every 10 feet. Someone would have a crisis that needed immediate attention. Now, I ask if they have entered the problem into Q Ware CMMS. I reassure them that someone will get to it as soon as possible. I am a very pleased customer of Q Ware CMMS. Review Source GS Gary S. Used the software for: ### "" September 13, 2013 5.0 We picked Que Centre because it fit our needs, and it was the right size for Saint Mary's University. It also fit our model where our staff all very self directed with little supervision. We are a small university of 7500 students and 770 staff and faculty on a 39 acre staff with 1.25 million square feet of buildings. Through Que Centre we focus on getting the work done, not tracking how we did it. It also gives our key customers the ability to input their work requests and track them. The best is that it is simple and easy to use. The learning curve was easy and quick. We receive great support, and the program has been adapted to fit any special needs we have. The conversion to the system from our old one was easy, and most of it was done by Que Centre. Que Centre allows us to ensure we are meeting the needs of our customers or where we need to improve. Review Source DG Dennis G. School Facility Director Used the software for: ### "Q Ware CMMS" January 27, 2015 4.0 I use Q Ware CMMS several times a day to keep track of work orders, inventory control and district building use activity calendars. This allows me to keep track of many different things on one program. The programs are of great use and makes managing a facility like this easier and keeps me organized. One point that could be better is the inventory module it is sometimes cumbersome for the casual user and I believe it could be simplified for those users that do not have the background in inventory control, and that is most of my staff. Overall it is a great tool and makes my job easier. The company is also helpful as they listen to our suggestions and respond to them to solve our issues. Review Source BC Barbara C. Director of Environmental Services Used the software for: ### "Preventative Maintenace and Inventory Tracking " July 9, 2013 5.0 Any work order system can document one time requests but Q Ware CMMS adds the ability to write repeating work orders for anything - paycheck deliveries, daylight savings time clock checks, science kit pick ups as well as HVAC filter changes. It also offers an integrated inventory tracking system which makes keeping track of custodial supplies, lamp orders, copier paper easy to manage and easy to estimate quantities for bid. This system was easy to set up, allows adding more sophisticated uses on the fly and gives us the data we need to operate efficiently. Review Source RS Richard S. Director of Facilities Used the software for: ### "Q Ware CMMS Review" January 29, 2015 5.0 Pros: 1) Low Price 2) Ease of Use 3) Ease of customization 4) Customer service is number 1 priority of Q Ware CMMS Cons: None found in the 8 years of use It does all the things that the high priced programs do with a lower price and unbelievable customer service. I have used it in Health Care and Education and this product will streamline facilities work loads for any type of business. Review Source PD Patrick D. Primary/Secondary Education Used the software for: ### "Que Centre " March 6, 2014 5.0 Pros I like the ease of use for the end user and for our client in the building. I can customize it for my building needs and don't have to buy excessive software I don't need. Cons I am extremely happy with the product and would highly recommend it. Review Source DP Donna P. keyboard specialist Used the software for: ### "At my finger tips" January 28, 2015 5.0 Q Ware CMMS systems are my go to organizational tool. I use the work orders and event scheduling everyday. I have asked for adjustments to meet my needs and they always come through for me. If you're not using Q Ware CMMS, schedule some time to learn how useful their systems are. Review Source LG Larry G. Director of Facilites Used the software for: ### "Work orders" January 28, 2015 5.0 I have been using Q Ware CMMS for quite a few years. Each update makes it more efficient. They stand behind their product and are just a phone call away. Review Source MH Matthew H. Religious Institutions Used the software for: ### "Easy to use, very little training required." September 18, 2014 5.0 Pros It's easy for staff to submit invoices. Cons At this time, there hasn't been an issue with the software. Review Source JE Jim E. Technology Coordinator Used the software for: ### "Q Ware CMMS Review" January 28, 2015 5.0 We use Q Ware CMMS to manage IT & Maint. Help Requests in our district. It is easy to use and is very affordable. Review Source mA melisa A. DIRECTOR OF IT AND PURCHASING Hospital & Health Care Used the software for: 6-12 months ### "KIMBLE HOSPITAL QWARE ROLL OUT" September 5, 2025 5.0 WE ENJOYED WORKING WITH ALL THE TEAM AT QWARE THEY HELPED US SET UP THE BASE SYSTEM AND WE USE IT EVERY DAY!! Pros Value for Money Maintenance Management EASE IN SET UP EASE IN TRAINING EASE IN UPKEEP EASE OF ADDITIONAL USERS Cons N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A WE HAVE NO COMPLAINTS IN THE PRODUCT Review Source AH Andrew H. Director of Facilities & Ops Facilities Services Used the software for: 2+ years ### "QWare NCIS" January 21, 2022 4.0 Very good. Pros It is easy to use. I don't even give end users instructions other than how to change their password. We are a bit of an odd ball of a client. We are a facilities services provider that exclusively serves two K-12, international private schools. Because of the complexity of multiple organizations and multiple campuses, QWare was the only system that seemed able to handle that complexity. We really like the Events module too, which is a big part of our operations. I will also say that customer support is rock solid. They always get back to me right away and most of the time the figure out the issue pretty quickly. Cons PMs are a little laborious to set up. We don't really plug in a lot of assets into the system. So, for our needs, we can often skip the whole part about setting up an asset and asset category. I understand the logic of it. It makes sense on paper. We are not an industrial client though. Easier to just put in description, "change battery on UPS in server closet B with an RBC55 battery." Sometimes the event calendar displays incorrect times on the calendar view. I think it may be a browser thing, or needing to clear my cache. The only other thing that sometimes trips me up is how you treat deleted users. They are still in there... sort of. I don't like that I can't use a user name that was previously used by some ex-employee from 5 years ago. Reason for choosing Q Ware CMMS Only QWare could handle the complexity of our unique business operation. Review Source Response from C&S Companies, Q Ware Group January 25, 2022 Hi Andrew, Thank you for the honest feedback and we're glad Q has been able to handle the complexity of your operation. I'll forward the issues you mentioned to support to see what we can do. Thanks again for the feedback and your continued business. Best, Q Ware Team CE Christopher E. Maintenance Planner/Scheduler Individual & Family Services Used the software for: 2+ years ### "Quality CMMS" October 9, 2020 5.0 I am very happy with Q Ware CMMS. It is an easy to use system. You can add user defined categories. It is much quicker and better to track than the pen and paper system we used to use. Pros Set up is easy. You work directly with someone, giving them your information and they set it up for you. It is fairly turn key operation. Adjustments can be made after if you need to change something. There is also the ability for user defined options which is easy to learn how to complete and lets you tweak to system to meet your particular needs. Q Ware also has the ability for system inventory per building, a very handy feature to keep everything in one place. Q Ware does not need to, but is capable of being fully electronic and paperless. You have the option to print individual work orders. You can run reports based on various criteria and have the ability to export to an excel or word document or to print a paper copy. Web based, no need for additional storage bogging down your server. Compared to the old pen and paper system we used to use, it gives us much faster control of knowing what needs to be completed and what and where out techs are doing with their workday. No more "lost" work orders because someone threw out the paperwork. Cons Web based. Depending on how it's accessed (whether you have direct web access or have have to go through your companies server) there is occasional lag. My issues are mostly internal problems with our server, not with Q Ware so I really don't have any cons. Reason for choosing Q Ware CMMS Mainly cost, but also features. Q Ware is a single yearly fee while most other CMMS programs are a per user fee, which drives the cost up, especially is a larger company. Q Ware can easily breakdown your business into different divisions and is very easy to learn and navigate. Review Source Response from C&S Companies, Q Ware Group October 12, 2020 Hi Chris, Thank you for the review. We appreciate your business and if there is anything we can do to make Q better for you, don't hesitate to reach out. Stay Safe. Q Ware Team KR Kara R. Program Assistant I Higher Education Used the software for: 2+ years ### "Qware usage in Higher Ed" March 15, 2024 4.0 My customer service rep, \[sensitive content hidden\], is always helpful and easy to contact. Pros It is easy to get our end users trained to use the system. It notifies us and easy to use the Work Order system Cons I am needing the printing feature and the upgrades to utilize Asset Management in the manner that we are wanting to use it. Review Source Response from C&S Companies, Q Ware Group March 19, 2024 Hi Kara, Thank you for the positive review. We have started the migration process for some clients to move them to the new product. Please contact our support team if you want to schedule time to see if we can move you sooner. We appreciate your business and support. Best, Q Team TA Timothy A. Director of Facilities Education Management Used the software for: 2+ years ### "Long time user. " September 6, 2022 2.0 The experience is minimal as its not changed in 15 years. We are stuck with it. Pros Its very basic to use. The users do seem to figure out how to enter in work orders. The day to day operation works fine. Cons The software has looked the same and worked the same for 15 years. We spend a lot on subscription for the same exact product. The graphics, functions, and processes have all remained the same. I can't name one new feature of the product. Reason for choosing Q Ware CMMS This was the only option in my area. Review Source Response from C&S Companies, Q Ware Group September 15, 2022 Hi Tim, Thank you for the honest review. We are actively working on the migration process for moving customers using our 2.0 product like yourself onto our new product. If you have any questions about the new product or are interested in ways to expedite your transition to it, please reach out to support at support@qwarecmms.com. Thanks! Q Ware Team Similar Products Featured