--- title: "DonorSnap Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DonorSnap the right Nonprofit solution for you? Explore 414 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/97513/DonorSnap/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- DonorSnap 4.6 (414) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of DonorSnap Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews BJ Bob J Treasurer and Technology ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap donor database.“ April 24, 2026 EN Ellen N Office AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other.“ April 27, 2026 HP Hillary P AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons- all of the things I need to do to help a non-profit to run smoothly. “ September 22, 2025 BJ Bob J Treasurer and Technology ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email.“ April 24, 2026 TL Teresa L Grant ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most user-friendly, intuitive, and effective. While understanding how to properly set up the reports takes some getting used to (the video trainings offered are very helpful and anytime I have questions beyond that, I always receive prompt and helpful replies from customer service), the information I get out of the reports is far more customizable and helpful compared to the report functionality of other systems.“ September 19, 2025 CB Christine B Office ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what the report is by a title listed on the top.“ September 15, 2025 MM Mary Beth M Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our supporter database.“ September 16, 2025 YS Yvette S Executive AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is time consuming.“ October 22, 2024 ## Showing most helpful reviews Showing 1-25 of 414 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bridget S. Development Associate Hospital & Health Care Used the software for: 1-2 years ### "Two Years with DonorSnap and Going Strong" March 17, 2025 5.0 We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. Pros DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. Cons The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Raiser's Edge was too large, complicated and opaque for our small to mid-sized nonprofit. Review Source CR Carole R. Donor Relations and Development Manager Hospital & Health Care Used the software for: 2+ years ### "Donor Snap is truly a "snap" for Development Directors and Staff!" May 1, 2026 5.0 I have been very pleased to use Donor Snap because of the ease in following the steps to run reports or obtain data. Often, in big shops, such as a University setting, the fundraising platform was so challenging (ie, Raisers Edge), that we had separate staff who did all the work for us. Donor Snap was easy from the start and where I was challenged, there were webinars and support to assist me. Excellent platform! I highly recommend it. Pros I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. \[sensitive content hidden\], staff, has been so responsive when I've still had a question and appreciate his service. I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops. Cons Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part. Switched from [Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/) I changed jobs and Donor Snap was already in place. Review Source GW Gabriel W. Programs and Digital Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Cheap, good for small nonprofits" April 24, 2026 3.0 Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will give you what you need. We moved to a new CRM when we outgrew DonorSnap. Pros It was very cheap and could handle the basics and simple CRM tasks. It is customizable enough that you also aren't missing out if you're a small nonprofit. Cons It feels and looks old. It is a little clunky sometimes, and there are a few quirks you have to get used to. Review Source AJ Allison J. Director of Philanthropy Non-Profit Organization Management Used the software for: 2+ years ### "DonorSnap is the Best Choice for Managing Donors!" September 15, 2025 5.0 If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough! Pros I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. Cons If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often! Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing DonorSnap The cost savings and customer support was much better with DonorSnap Review Source PY Peter Y. Board Member Child Day Care Services Used the software for: 2+ years ### "DonorSnap is so easy to use that even a non techie can manage it." September 15, 2025 5.0 DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. Pros Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. Cons The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. Switched from [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) SalesForce was difficult to use, and Method was very difficult to reach support. Review Source MW Melinda W. Book keeping Religious Institutions Used the software for: 2+ years ### "Committed Client!" September 17, 2025 4.0 Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package! We believe it contributes to clean reords and donor communication. Pros We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second! love that! It is also so easy to create specific reports & donor gifts if they want a quick update. The system, as a whole, is a great value for the cost. Cons The thing i like least is probably using email for support as I am a verbal customer & prefer phone calls Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing DonorSnap price and the multiple ways of keeping the info we need Review Source MH Michelle H. Administrator Child Day Care Services Used the software for: 1-2 years ### "Into the Future with Donor Snap" September 15, 2025 5.0 DonorSnap has been great in helping us take our non-profit to the next level with our supporters. It was easy to set up, easy to migrate old information from another system, and easy to run. We are moving into a bright future with the help of DonorSnap. Pros Donor Snap customer service is great! They have a wealth of educational videos, and if those don't answer your question, their customer service team is quick to respond to any emails (usually within an hour)! Cons A few of the options take some time and additional knowledge (like doing HTML for emails), but even then the DonorSnap staff are willing to help with whatever you need. Alternatives considered [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing DonorSnap We did not like their customer service - we could not reach anyone quickly it seemed from their presentation Switched from [GivingFuel](https://www.capterra.com/p/128635/GivingFuel/) At the time, GF did not have a CRM or Donor Management capability. Review Source SH Shari H. Development Coordinator Education Management Used the software for: 2+ years ### "Good product that elevates our Fundraising" September 15, 2025 4.0 I have been a customer for many years and while I look from time to time at other products, I always come back to DS because it is accomplishing what I need and at a good price point. Believe it or not, there are some features I never used and just this year in 2025 I started to use them and see the benefits to our Development and Business Office. I also added EventSnap and AuctionSnap which also have limitations, but I look forward to them getting further developed. Overall, I am a happy DonorSnap customer and look forwarding to a continually developing product. Pros Good Value Intuitive technology Support accessibilty from \[sensitive content hidden\] The integration with Stripe The add-ons of Auction and EventSnap (although too early to tell) Data all in one place Cons Some limitations Support is not as frequent as I always need I don't use some features and I always wonder best practices Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing DonorSnap It was a more intuitive product and we already had it. Review Source KB Katie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "We Love DonorSnap!" September 16, 2025 5.0 We love DonorSnap. It helps us thank our donors every time we receive a donation. It is also very helpful with reporting and emailing all donors at once. The customer support is also better than most programs. They actually have people that will help. Pros The ease of use and the reports are very useful for grant writing. It also allows us to generate thank you letters for all donors. Cons Building queries seems like a bit of a hassle until you learn the process, then its very simple and helpful Alternatives considered [Boomerang](https://www.capterra.com/p/127924/Boomerang/) Reason for choosing DonorSnap Ease of use and cost made this the right choice. Review Source NB Nikki B. Administrative Services Manager Music Used the software for: 1-2 years ### "DonorSnap provides great donor management service!" September 15, 2025 5.0 DonorSnap provides great donor management service! I would give the customer service/help department 100 stars if I could. Pros The customer service/help department is quick to respond and always provides resolution. Donation logging and profile creation is simple and straightforward. Cons I struggle some with creating reports in data miner gold and platinum. Pledge tracking and reporting is also difficult. Switched from [FrontStream](https://www.capterra.com/p/166550/Panorama/) Donor Snap was the software used by our new director at his previous organization. He like that donor information was available via mobile app. Review Source PB Peter B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Best ROI in Nonprofit CRM" November 1, 2024 5.0 Excellent customer service, exceptional response times for technical support, and reasonably priced. Pros DonorSnap has been the perfect solution for our CRM needs, is affordable for an agency of our size, and your technical support tools and the direct support team have answered every question we’ve had quickly and in language we could understand. I have recommended this platform to several colleagues in nonprofit leadership and will continue to do so enthusiastically. Cons Creating custom reports could be more intuitive. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing DonorSnap it was and is the best fit for our small organization Review Source MF Matthew F. Executive Director/ Single Pitch Rock Climbing Guide Recreational Facilities and Services Used the software for: 2+ years ### "Donor Snap is the Aldi of CRM's--Everything you need without the facade" November 21, 2021 5.0 Overall awesome, I brag about it often with others in the field and I enjoy working within the software to create new forms, queries, reports, etc. Pros DonorSnap will allow you to do virtually anything. No extra fees or bundle packages, they just give you access to everything for considerably less money than some of the competitors we were looking at originally. They are simple and everything is fully customizable, especially the online forms that can be embedded into our website to collect contact data and payment information from our supporters. We run all of our trip payments, forms, signed waivers, and subscriptions through DonorSnap. We'll never go anywhere else, especially for $40/month, compared to $200+/month from other big software companies. Cons DonorSnap takes a little getting used to. It's very basic, no fun graphics or "wow" work here--just functional CRM software. The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings onto the clients. If you are unwilling to watch some tutorials on form set-up then this is not for you; it will take some practice and getting used to as you learn the software. Reason for choosing DonorSnap Cost and functionality. I didn't mind less bells and whistles for more product and functionality. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) I couldn't get the features I wanted without paying extra off the base price which was way out of my price-range anyway. DonorSnap solved my problems for way less money. Review Source TL Teresa L. Grant Manager Non-Profit Organization Management Used the software for: 2+ years ### "Top Pick for Donor Management Solution" September 19, 2025 5.0 Our organization has been using DonorSnap for about 10 years and we highly recommend it. I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most user-friendly, intuitive, and effective. While understanding how to properly set up the reports takes some getting used to (the video trainings offered are very helpful and anytime I have questions beyond that, I always receive prompt and helpful replies from customer service), the information I get out of the reports is far more customizable and helpful compared to the report functionality of other systems. Entering donations and preparing acknowledgments is also much less time consuming and more customizable than other databases. The customer service at DonorSnap is top-notch! There was an instance where I accidently deleted a contact and all of their history and the customer service team was able to quickly recover the information. The other systems I've used have been very clear that once you delete information, there is nothing they can do to help. Pros Straightforward pricing, intuitive and user-friendly interface, highly customizable, excellent customer support Cons While overall I find the interface to be more intuitive/user-friendly than other donor management systems, scrolling through contacts is tedious compared to other programs and understanding the query builder is less intuitive and takes some getting used to but the trainings offered are very helpful! Review Source JB Jeanette B. Development Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use and affordable database management" September 16, 2025 5.0 My overall experience with DonorSnap has been positive. I think that it's great for donor management and helps our team with donor stewardship. Pros I like that it's easy to use and customizable to fit our organization's needs. I appreciate the various webinars the DonorSnap team hosts and all the posts they have on the help website. Cons I sometimes struggle with pulling the information I need from reports. However, I feel that this is user error more than it is a design flaw. Review Source JW Jennifer W. Development Non-Profit Organization Management Used the software for: 1-2 years ### "A wonderful donor database" September 15, 2025 5.0 We use DonorSnap every day for inputting donations, reports and yearly appeals. We are ab le to data mine the software to personalize our appeals. Pros DonorSnap is a great value for the cost. Everything we need to keep current and report on our donors/donations is right here in the database. Cons It would be great if we could personalize the inputting of data a bit more. Not a big deal, but it would be nice. Review Source EH Elizabeth H. Director of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Powerful features and top-notch customer support" March 17, 2025 5.0 DonorSnap is a very powerful suite of tools. While a person can get up to speed quickly and begin using the basic functions almost immediately, those who are able to invest more time in learning can harness its tremendous capabilities. My organization tracks donations, sends acknowledgments, records volunteer hours, runs mass email campaigns, and designs newsletters, all within DonorSnap. I like having the ability to customize pages and add user-defined fields. Pros Donorsnap has terrific customer support. The help pages, webinars, printable handouts, and video tutorials are all well done, and I've found them very useful. When I need more, however, I know the Donorsnap team will help. They are all extremely knowledgeable, and I've yet to pose a question they couldn't answer quickly and with a thorough explanation that leaves me well-equipped to tackle things myself next time. In the age of AI and virtual assistants, it's so nice to get a personalized response from a human who understands what I'm asking for. Cons I wish there was a way to do a mass delete of inactive records. Review Source CK Caroline K. Director of Institutional Advancement Education Management Used the software for: 1-2 years ### "Lightening Speed Customer Service Responses" March 17, 2025 5.0 Absolutely wonderful customer service for all problems. Turn around time is nearly immediate to get responses. Pros Easy to understand and navigate. Excellent reporting, Super quick customer service response. Cons Wish that it generated some reports (end of year tax reports) automatically. Review Source NR Naama R. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Donor Snap is excellent; but the customer service makes it out of this world!" March 17, 2025 5.0 We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video tutorial or an email helping me with questions or suggestions on how I am using the program. The program itself is easy to use and intuitive, but it's the customer service that really puts it over the top for me. Pros The various ways we can report on and manipulate the data. Cons Sometimes it is slow to load when we have multiple users in the database at the same time. Review Source KC Kathleen C. Past President, Board of Directors Non-Profit Organization Management Used the software for: 2+ years ### "Donorsnap is an excellent investment! " November 7, 2024 5.0 The flexibility of the Donorsnap platform is a big plus. Our organization has developed customized responsive forms/ donor interface, data entry screens, communications, reports and other tools that maximize efficiency and accuracy for our donor stewardship needs. Has required a commitment to ongoing training and quality assurance to realize the full benefits of this multi-functional platform. Pros Our small non-profit organization has used the Donorsnap platform almost daily since we signed on in August, 2020. In addition to an incredible array of options, reports, integrations and additional features for a reasonable monthly fee, their customer support and commitment to user training is phenomenal. A well-designed HELP website directory has been very useful to refer to for training or refreshers. The team is also responsive and provides helpful support. If you use the responsive forms online, donor information goes directly into your database. In addition, the preferred payment platform has been able to offer competitive rates and assistance as well. Cons Highly useful databases are hard! There is a substantial learning curve to master the many useful activities that this platform provides. Review Source BD Becca D. Sr Director of Operations and Stewardship Non-Profit Organization Management Used the software for: 2+ years ### "DonorSnap is a Great Database." October 22, 2024 4.0 My experience has been great. Databases are hard; everyone wants something tailored perfectly to their needs. I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just as well. I find DonorSnap is fantastic for the price, and the customer service is great. Pros The customer service is great. Typically, when I submit a ticket, someone gets back to me that day. Often, they get back to me within an hour or so. Cons There are some customizations I wish I could make. For example, having the ability to make a custom tab. Review Source YS Yvette S. Executive Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Executive Administrator" October 22, 2024 5.0 Overall, there are no complaints. Customer service is excellent since they answer any questions that I have right away and follow up to make certain that I understood. Videos for previous trainings are available 24/7 which helps with any refreshers that I might need. Even after watching the videos even if there are any questions, I know that I can reach out and get help if for some reason I did not understand. Pros User friendly which is great since I am not so computer savvy. Cons When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is time consuming. Review Source Response from DonorSnap October 31, 2024 Hi Yvette, Thank you for taking the time to leave us a review. We appreciate your feedback! When exporting mailing lists from DonorSnap, you can exclude people on your “Do Not Mail” list. Setting this up depends on how you’re tracking these contacts in your database. If you email support@donorsnap.com, we’d be happy to help set this up so you can save time managing your mailing lists. RT Ronnie T. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Ready in a Snap" September 24, 2024 5.0 DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures. They have maximized the return on our advertising dollars. By following their platform, we have been able to make the same investment into advertising that we have over the past several years while getting a much better return on our investment. Pros As a 501(c)3 nonprofit organization that relies on donations to be able to operate, we have come to rely on DonorSnap to maintain contact with our donors, to alert them to new fundraising initiatives, and to track where donations are coming from. In the short time we have used it, we have already seen a spike in donations from this quarter last year to this quarter this year. The part I like most about DonorSnap is that our donors do not feel as though they are being hassled for money. Instead, because of the professional setup that DonorSnap allows us utilize, our donors feel more connected to both our organization and our mission. Cons The initial setup fee seemed steep at first, especially when we did not know whether we would see a return on our investment. However, now that we have had it up and running for several months, it has paid for itself and for the initial fees. Review Source LS Lisa S. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "DonorSnap is a comprehensive and user-friendly CRM." October 22, 2024 5.0 Every time I reach out to customer service, my question is answered the same day. If the answer is complicated, I get a personalized video showing me how to accomplish a task. Pros The platform is robust and user friendly. The customer service couldn't be better! Cons Ther is nothing to dislike. I haven't encountered anything problematic or lacking. Review Source TP Tara P. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great database for small nonprofit! " May 10, 2022 4.0 DonorSnap has helped me grow from a small, volunteer-led organization with no database or 501c3 to a well-oiled, professional nonprofit that raises $700k+ annually. I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM. DonorSnap has grown with me, and I am grateful for them and their team! Pros DonorSnap gives me everything I need to fundraise, track donations and contact management effectively. I don't need a big fancy platform: just something that helps me get the job done without a lot of guesswork. DonorSnap is it. Not a lot of frills, but enough for me to prepare decent reports, customize things like contribution statements, et.c I've recommended them to several other nonprofits for their functionality, and their great customer service. Easy to access tutorials and videos for anything you need to know how to do. They are always quick to respond in person as well. Cons I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me. I do wish they would integrate with more online donation platforms like Qgiv to save on data entry! Some of the reporting features are clunky, take some guesswork. Reason for choosing DonorSnap Price, features Review Source SP Samantha P. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product for any size organization." February 2, 2023 5.0 We have been able to do just about every thing we need to do with DonorSnap in the few years we have used it. It continues to be enhanced and more options are available. Training is always available, both online and scheduled and customer service is fast and top notch. Pros The price point is a great feature, but that's not all. It is very customizable and flexible for data gathering and tracking, and yet it also allow you receive donations directly from customized forms for that purpose. Cons There is a learning curve for the novice. However, anyone who has worked with databases can easily navigate this. Luckily we have members on our small team that are available to help with this. Reason for choosing DonorSnap We chose DonorSnap for price and for the features that it provided - it met all of our needs. 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