---
title: "Best Robotic Process Automation Software 2026 | Capterra"
description: "Find the top Robotic Process Automation software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/robotic-process-automation-software/"
page_type: "category"
language: "en"
---

# Best Robotic Process Automation Software

Last updated on September 9, 2026

How to find the right Robotic Process Automation Software?

Learn more from our team about Robotic Process Automation Software pricing features and benefits in our Robotic Process Automation Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is robotic process automation (RPA) software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on September 9, 2026

[Robotic process automation (RPA) software](https://www.capterra.com/robotic-process-automation-software/) uses defined rules to automate workflows and actions that typically require a lot of repetitive manual effort. The software can self-log into systems, enter data, compute, finish a task, and then log out, with minimal or no human interference.

* * *

For more information consult our [Robotic Process Automation Buyers Guide](#buyers-guide-content)

## ECIT Digital

Rating: 5.0 out of 5 (3 reviews)

Profile: [ECIT Digital](https://www.capterra.com/p/10007167/ECIT-Digital/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AI-powered OCR delivering 99.8% accuracy, seamless integration, and unrivaled efficiency. Revolutionize your document processing today!

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 5.0 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Access Controls/Permissions: 5.0 rating

- Data Import/Export: 5.0 rating

- Integration into Third Party Applications: 5.0 rating

- Secure Data Storage: 5.0 rating

### Gallery tab

Ease of use: 5.0 out of 5 (3 reviews)

### Integrations tab

ECIT Digital connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/10007167/ECIT-Digital/#integrations)

#### Most popular integrations

- Microsoft 365: 4.6 rating

- Coupa: 4.0 rating

- Unit4 ERP: 3.6 rating

- SAP Data Services: 4.6 rating

- GEP Quantum Intelligence: 4.6 rating

- Oracle Data Cloud: 4.5 rating

---

## Tonkean

Rating: 4.4 out of 5 (28 reviews)

Profile: [Tonkean](https://www.capterra.com/p/173174/Tonkean/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based agentic process orchestration platform that automates intake, triage, and workflows across procurement, legal, HR, and IT.

#### Rating breakdown

- Ease of Use: 4.0 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $10000.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Business Process Automation: 5.0 rating

- Code-free Development: 5.0 rating

- Document Management: 5.0 rating

- Integration into Third Party Applications: 5.0 rating

#### Lowest rated features

- Process Builder: 5.0 rating

- Task Management: 5.0 rating

- Third-Party Integrations: 5.0 rating

### Gallery tab

Ease of use: 4.0 out of 5 (28 reviews)

### Integrations tab

Tonkean connects with 38+ software tools.

[See all integrations](https://www.capterra.com/p/173174/Tonkean/#integrations)

#### Most popular integrations

- Jira: 4.4 rating

- Microsoft Teams: 4.5 rating

- Confluence: 4.5 rating

- Tableau: 4.6 rating

- Okta: 4.7 rating

- JIRA Service Management: 4.5 rating

- SAP Ariba Contracts: 3.9 rating

- Basware: 3.9 rating

- Workday Strategic Sourcing: 4.8 rating

---

## Rapise

Rating: 4.5 out of 5 (15 reviews)

Profile: [Rapise](https://www.capterra.com/p/132835/Rapise/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Leverage Rapise RPA for automation across web, desktop, and AS400 apps, featuring API workflows, advanced scripting, and RVL tools.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $323.99

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Most popular features

- Code-free Development: Available

- Integration into Third Party Applications: Available

- Process Builder: Not available

- Reporting/Analytics: Not available

- Optical Character Recognition: Available

- Image Recognition: Available

- Unattended Automation: Available

- Attended Automation: Available

- AI Copilot: Available

- AI/Machine Learning: Not available

- Business Process Automation: Available

- Generative AI: Available

### Gallery tab

Ease of use: 4.3 out of 5 (15 reviews)

### Integrations tab

Rapise connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/132835/Rapise/#integrations)

#### Most popular integrations

- Microsoft Visual Studio: 4.6 rating

- SpiraTest: 4.0 rating

- SpiraTeam: 4.2 rating

- Selenium IDE: 4.4 rating

---

## Process Runner

Rating: 4.6 out of 5 (28 reviews)

Profile: [Process Runner](https://www.capterra.com/p/252453/Process-Runner/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Process Runner is a data management software that helps businesses in IT, manufacturing, supply chain, and other sectors.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Month

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Process Builder: 4.3 rating

- Data Capture and Transfer: 5.0 rating

- Integration into Third Party Applications: 4.5 rating

#### Lowest rated features

- Code-free Development: 3.5 rating

- Attended Automation: 4.0 rating

- Audit Trail: 4.0 rating

- Data Import/Export: 4.0 rating

#### Feature-related review snippet

Reviewer: Harish Reddy V.

Reviewer details: Food & Beverages, 10,001+ employees

Published: August 16, 2024

> "Any usecase that needs to be performed on SAP GUI we think on Process Runner. When we struck with something either technical,functional/admin any kind of issues the support we get from the team is really wonderful."

### Gallery tab

Ease of use: 4.3 out of 5 (28 reviews)

#### Related review snippet

Reviewer: Shivam C.

Reviewer details: Oil & Energy, 1,001-5,000 employees

Published: July 7, 2025

> "Specially Process Runner support team is excellent and very co-operative in every situation and helping out of their remit and timelines."

### Integrations tab

Process Runner connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/252453/Process-Runner/#integrations)

#### Most popular integrations

- Microsoft Excel: 4.8 rating

---

## Zapier

Rating: 4.7 out of 5 (3,073 reviews)

Profile: [Zapier](https://www.capterra.com/p/130182/Zapier/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Automating repetitive tasks saves hours

- Seamless cross-app automation

Cons:

- Costly for advanced usage

- Troubleshooting and reliability concerns

#### Starting price

Starting price: $29.99

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Not available

- Process Builder: Not available

- Reporting/Analytics: Not available

- Optical Character Recognition: Not available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Not available

- Business Process Automation: Available

- Generative AI: Not available

#### Feature-related review snippet

Reviewer: MD Mohin U.

Reviewer details: Automotive, 11-50 employees

Published: May 29, 2024

> "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity."

### Gallery tab

Ease of use: 4.3 out of 5 (3,073 reviews)

#### Related review snippet

Reviewer: Daniel S.

Reviewer details: Automotive, 1-10 employees

Published: July 27, 2026

> "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my workflow without constant manual entry."

### Integrations tab

Zapier connects with 256+ software tools.

[See all integrations](https://www.capterra.com/p/130182/Zapier/#integrations)

#### Most popular integrations

- Jira: 4.4 rating

- Asana: 4.5 rating

- Shopify: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- Eventbrite: 4.6 rating

- Microsoft To Do: 4.6 rating

#### Integrations-related review snippet

Reviewer: Michael S.

Reviewer details: Electrical/Electronic Manufacturing, 501-1,000 employees

Published: March 12, 2026

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

---

## UiPath

Rating: 4.6 out of 5 (723 reviews)

Profile: [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

Visible tabs: Overview, Features, Integrations

### Overview tab

#### What is this product about?

UiPath caters to companies from all industries wanting to easily automate their web, SAP and Citrix-based business processes.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive free learning resources

- Efficient automation of routine work

Cons:

- Stability and error handling concerns

- Frequent and disruptive updates

#### Starting price

Starting price: $420.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Code-free Development: 4.4 rating

- Integration into Third Party Applications: 4.5 rating

- Process Builder: 4.5 rating

#### Lowest rated features

- Image Recognition: 4.3 rating

- Optical Character Recognition: 4.4 rating

- AI/Machine Learning: 4.4 rating

- Reporting/Analytics: 4.4 rating

#### Feature-related review snippet

Reviewer: Anirudh B.

Reviewer details: Banking, 5,001-10,000 employees

Published: June 23, 2026

> "Overall UiPath in my current opinion is the most powerful and useable of the RPA tools."

### Integrations tab

UiPath connects with 9+ software tools.

[See all integrations](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Google Drive: 5.0 rating

- Microsoft Excel: 4.6 rating

- Gmail: 4.7 rating

- Google Calendar: 4.8 rating

- Microsoft Outlook: 5.0 rating

#### Integrations-related review snippet

Reviewer: Daniel M.

Reviewer details: Information Technology and Services, 201-500 employees

Published: July 27, 2022

> "It can manage and document test cases and integrate with other development tools."

---

## Apify

Rating: 4.8 out of 5 (571 reviews)

Profile: [Apify](https://www.capterra.com/p/150854/Apify/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Apify is the largest marketplace of tools for AI. Thousands of Actors get web data and automate tasks.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $29.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

#### Pricing review snippet

Reviewer: Olasile A.

Reviewer details: Information Technology and Services, 10,001+ employees

Published: December 5, 2025

> "It has enabled me to supercharge my development timeline so I have more time doing high impact work and less time building"

### Features tab

#### Highest rated features

- Real-Time Data: 4.6 rating

- Data Import/Export: 4.4 rating

- API: 5.0 rating

- Workflow Management: 5.0 rating

#### Lowest rated features

- Data Capture and Transfer: 3.0 rating

- AI/Machine Learning: 4.0 rating

- Multiple Data Sources: 5.0 rating

- Optical Character Recognition: 5.0 rating

#### Feature-related review snippet

Reviewer: Roman M.

Reviewer details: Non-Profit Organization Management, 1-10 employees

Published: May 13, 2026

> "The user interface is intuitive, making it easy to configure runs, monitor usage, and set up webhooks."

### Gallery tab

Ease of use: 4.7 out of 5 (571 reviews)

#### Related review snippet

Reviewer: Mayuka H.

Reviewer details: Internet, Self-employed

Published: July 6, 2026

> "It gives me a structured environment where I can test ideas, check logs, review results, and improve my Actors step by step before using them in a larger project."

### Integrations tab

Apify connects with 55+ software tools.

[See all integrations](https://www.capterra.com/p/150854/Apify/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Google Drive: 4.8 rating

- Slack: 4.7 rating

- Dropbox: 4.5 rating

- GitHub: 5.0 rating

- Zapier: 4.8 rating

#### Integrations-related review snippet

Reviewer: Jérémy A.

Reviewer details: Computer Software, Self-employed

Published: December 2, 2025

> "Combined with responsive support and strong integrations with tools like Zapier, Airtable, and Google Sheets, Apify has become an essential part of our tech stack at Avaren Digital."

---

## Nintex Process Platform

Rating: 4.4 out of 5 (290 reviews)

Profile: [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Nintex makes it fast and easy to manage, automate, and optimize your business processes.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $25000.00

Pricing details: Flat Rate, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Configurable Workflow: 5.0 rating

- Integration into Third Party Applications: 5.0 rating

- Business Process Automation: 4.0 rating

- Code-free Development: 4.0 rating

#### Lowest rated features

- Workflow Management: 4.0 rating

### Gallery tab

Ease of use: 4.4 out of 5 (290 reviews)

#### Related review snippet

Reviewer: John D.

Reviewer details: Government Administration, 5,001-10,000 employees

Published: May 5, 2025

> "For this, Nintex did a great job in designing their menus, layouts, and how everything is structured."

### Integrations tab

Nintex Process Platform connects with 21+ software tools.

[See all integrations](https://www.capterra.com/p/141379/Nintex/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Dropbox: 4.0 rating

- Jira: 4.4 rating

- OneDrive: 4.0 rating

- HubSpot Marketing Hub: 4.5 rating

- Box: 4.4 rating

- Microsoft SharePoint: 4.5 rating

- Zendesk Suite: 4.4 rating

- Meta for Business: 4.4 rating

---

## Microsoft Power Automate

Rating: 4.4 out of 5 (239 reviews)

Profile: [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Microsoft Power Automate offers a range of features, including AI-powered automation, RPA, BPA, DPA, and process/task mining.

#### Rating breakdown

- Ease of Use: 4.0 out of 5

- Customer Service: 3.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive automation capabilities

- Extensive and flexible features

Cons:

- Challenging troubleshooting and reliability

#### Starting price

Starting price: $15.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.6 rating

- Code-free Development: 4.5 rating

- Integration into Third Party Applications: 4.2 rating

- Process Builder: 4.4 rating

#### Lowest rated features

- Task Management: 4.1 rating

- Data Import/Export: 4.0 rating

- Third-Party Integrations: 4.1 rating

- AI/Machine Learning: 4.2 rating

#### Feature-related review snippet

Reviewer: Sandeep R.

Reviewer details: Information Technology and Services, 501-1,000 employees

Published: June 21, 2021

> "Its UI is easy to understand and fun to use."

### Gallery tab

Ease of use: 4.0 out of 5 (239 reviews)

#### Related review snippet

Reviewer: connor Q.

Reviewer details: Media Production, 201-500 employees

Published: April 22, 2026

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc."

### Integrations tab

Microsoft Power Automate connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Trello: 4.5 rating

- Microsoft Excel: 4.6 rating

- Salesforce Sales Cloud: 4.4 rating

- Microsoft 365: 4.8 rating

- OneDrive: 4.7 rating

#### Integrations-related review snippet

Reviewer: connor Q.

Reviewer details: Media Production, 201-500 employees

Published: April 22, 2026

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc."

---

## Automation Anywhere

Rating: 4.4 out of 5 (195 reviews)

Profile: [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Automation Anywhere is the leading Robotic Process Automation (RPA) platform, that automates all front and back office tasks.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $9000.00

Pricing details: Usage Based, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.6 rating

- Code-free Development: 4.3 rating

- Process Builder: 4.3 rating

- AI/Machine Learning: 4.0 rating

#### Lowest rated features

- Multi-Language: 3.5 rating

- Activity Dashboard: 3.3 rating

- Monitoring: 4.0 rating

- Image Recognition: 4.2 rating

### Gallery tab

Ease of use: 4.4 out of 5 (195 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Computer Software, 51-200 employees

Published: July 9, 2026

> "The DA(Document Automation) is powerfull which helps in retrieving the values from the documnets."

### Integrations tab

Automation Anywhere connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/124575/Web-Data-Extraction/#integrations)

#### Most popular integrations

- Google Cloud: 4.5 rating

- Microsoft Azure: 5.0 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Computer Software, 51-200 employees

Published: July 9, 2026

> "Supprots many applications and integrates well with different systems."

---

## onPhase

Rating: 4.5 out of 5 (127 reviews)

Profile: [onPhase](https://www.capterra.com/p/125393/DocuPhase/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

onPhase’s AI-powered automation platform combines AP & Payments, Document Management and Online Forms to help teams scale for growth.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Not available

- Process Builder: Not available

- Reporting/Analytics: Available

- Optical Character Recognition: Available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Not available

- Business Process Automation: Available

- Generative AI: Not available

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Computer Software, 1-10 employees

Published: July 13, 2023

> "DocuPhase offers an easy-to-use UI with a great intuitive design, ensuring a user-friendly experience."

### Gallery tab

Ease of use: 4.4 out of 5 (127 reviews)

#### Related review snippet

Reviewer: Abhishek P.

Reviewer details: Information Technology and Services, 10,001+ employees

Published: January 6, 2025

> "It is quite easy for managing documents separately and extracting any time without any issues. Although the product is good and effective."

### Integrations tab

onPhase connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/125393/DocuPhase/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Microsoft Outlook: 5.0 rating

- NetSuite: 4.2 rating

- SAP Business One: 4.3 rating

- Sage 500: 3.8 rating

#### Integrations-related review snippet

Reviewer: Gale C.

Reviewer details: Legal Services, 11-50 employees

Published: April 30, 2021

> "The importer allows for seamless integration of the Microsoft Outlook program and allows original formatting to be kept for word processing software."

---

## ASTERIA Warp

Rating: 4.6 out of 5 (109 reviews)

Profile: [ASTERIA Warp](https://www.capterra.com/p/246665/ASTERIA-Warp/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Based on the concept of "More ASTERIA Warp for Everyone," it is a data integration tool that enables automation and efficiency of busin

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Drag & Drop: 3.8 rating

- Data Capture and Transfer: 4.5 rating

- Data Import/Export: 4.0 rating

- API: 4.3 rating

#### Lowest rated features

- Configurable Workflow: 3.5 rating

- Data Extraction: 4.0 rating

- Third-Party Integrations: 4.0 rating

- Access Controls/Permissions: 4.5 rating

### Gallery tab

Ease of use: 4.5 out of 5 (109 reviews)

### Integrations tab

ASTERIA Warp connects with 20+ software tools.

[See all integrations](https://www.capterra.com/p/246665/ASTERIA-Warp/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Gmail: 4.8 rating

- Google Calendar: 4.8 rating

- Tableau: 4.6 rating

- Microsoft Azure: 4.0 rating

- Google Ads: 4.5 rating

- Marketo Engage: 4.3 rating

- Google Contacts: 4.7 rating

- ServiceNow: 4.5 rating

---

## Aiwozo

Rating: 4.3 out of 5 (93 reviews)

Profile: [Aiwozo](https://www.capterra.com/p/204713/AIwozo/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

A Work AI platform to build, govern, and run AI agents with enterprise-grade security and full traceability.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Code-free Development: 4.4 rating

- Business Process Automation: 4.3 rating

- Optical Character Recognition: 4.3 rating

- Reporting/Analytics: 4.2 rating

#### Lowest rated features

- Process Builder: 4.0 rating

- Integration into Third Party Applications: 4.0 rating

- AI/Machine Learning: 4.1 rating

- Image Recognition: 4.3 rating

#### Feature-related review snippet

Reviewer: Priyank J.

Reviewer details: E-Learning, 1-10 employees

Published: September 27, 2021

> "With best in market user interface hels enhance the user experience which is not available in other products in market."

### Gallery tab

Ease of use: 4.5 out of 5 (93 reviews)

#### Related review snippet

Reviewer: Giri Y.

Reviewer details: Insurance, 5,001-10,000 employees

Published: July 10, 2024

> "perticularly for excel we have done many automations to reduce error's. after done this automate, we don't miss TAT and reduced timelines for each cases."

---

## VooDoo RPA

Rating: 4.7 out of 5 (71 reviews)

Profile: [VooDoo RPA](https://www.capterra.com/p/253078/VooDoo-RPA/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Enterprise-grade and zero/low code robotic process automation tool.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1300.00

Pricing details: Flat Rate, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.8 rating

- Code-free Development: 4.7 rating

- Process Builder: 4.7 rating

- Reporting/Analytics: 4.6 rating

#### Lowest rated features

- Integration into Third Party Applications: 4.5 rating

- Image Recognition: 4.6 rating

- Optical Character Recognition: 4.6 rating

- AI/Machine Learning: 4.7 rating

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Insurance, 1,001-5,000 employees

Published: October 12, 2023

> "VooDoo RPA offers an easy-to-use interface for its users which supports us, with little to no coding experience to implement complex business processes."

### Gallery tab

Ease of use: 4.6 out of 5 (71 reviews)

#### Related review snippet

Reviewer: Buket K.

Reviewer details: Consumer Goods, 1,001-5,000 employees

Published: October 25, 2023

> "VooDoo excels in this regard, as it allows us to conveniently view a single dashboard to assess the overall progress of our advertising efforts at any given time"

### Integrations tab

VooDoo RPA connects with 24+ software tools.

[See all integrations](https://www.capterra.com/p/253078/VooDoo-RPA/#integrations)

#### Most popular integrations

- WhatsApp: 4.7 rating

- Telegram: 4.7 rating

- HubSpot CRM: 4.5 rating

- MySQL: 4.6 rating

- Microsoft Power BI: 4.6 rating

- HubSpot Service Hub: 4.4 rating

#### Integrations-related review snippet

Reviewer: Clair M.

Reviewer details: Insurance, 1,001-5,000 employees

Published: September 13, 2023

> "This tool has made my work easy especially because I have integrated it with data manager CRM tool."

---

## Cheat Layer

Rating: 4.7 out of 5 (68 reviews)

Profile: [Cheat Layer](https://www.capterra.com/p/249789/Cheat-Layer/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cheat Layer allows you to automate any website without the need for writing code, our AI powered No Code tools make automation easy!

#### Rating breakdown

- Ease of Use: 3.9 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Not available

- Process Builder: Not available

- Reporting/Analytics: Not available

- Optical Character Recognition: Not available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Not available

- Business Process Automation: Available

- Generative AI: Not available

#### Feature-related review snippet

Reviewer: Henning M.

Reviewer details: Marketing and Advertising, Self-employed

Published: May 8, 2022

> "A very promising product that is useable but needs more time to be a 100% smooth experience."

### Gallery tab

Ease of use: 3.9 out of 5 (68 reviews)

#### Related review snippet

Reviewer: Jan David H.

Reviewer details: Religious Institutions, Self-employed

Published: April 2, 2025

> "It is so simple - just upload any video of a repetitive task and it generates an agent for you doing that task."

### Integrations tab

Cheat Layer connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/249789/Cheat-Layer/#integrations)

#### Most popular integrations

- Google Sheets: 4.9 rating

---

## Liberty Spark

Rating: 4.9 out of 5 (56 reviews)

Profile: [Liberty Spark](https://www.capterra.com/p/162439/Skore-app/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Skore is now Liberty Spark. Bring your essential processes to life without complexity. Optimise, enhance and understand your processes.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Not available

- Process Builder: Not available

- Reporting/Analytics: Available

- Optical Character Recognition: Not available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Available

- Business Process Automation: Available

- Generative AI: Not available

#### Feature-related review snippet

Reviewer: Adam G.

Reviewer details: Mining & Metals, 10,001+ employees

Published: February 23, 2023

> "The drag and drop functionality makes mapping process a joy and visually the process look clean."

### Gallery tab

Ease of use: 4.8 out of 5 (56 reviews)

#### Related review snippet

Reviewer: Mounir L.

Reviewer details: Information Technology and Services, Self-employed

Published: March 16, 2024

> "It helped me to engage customers who are not familiar with process mapping and so we could together enhance & improve those."

---

## Autocene

Rating: 4.9 out of 5 (48 reviews)

Profile: [Autocene](https://www.capterra.com/p/152294/Autocene/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Autocene is the leading no-code automation platform for rapidly building powerful applications and hybrid integrations.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.8 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $495.00

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- API: 5.0 rating

- Business Process Automation: 5.0 rating

- Code-free Development: 5.0 rating

- Data Import/Export: 5.0 rating

#### Lowest rated features

- Email Address Extraction: 5.0 rating

- Integration into Third Party Applications: 5.0 rating

- Process Builder: 5.0 rating

#### Feature-related review snippet

Reviewer: Jennifer S.

Reviewer details: Mechanical or Industrial Engineering, 1,001-5,000 employees

Published: February 21, 2022

> "I was pleased to be involved with the development of the Mass. State Application system by  providing suggestions and input on the user experience."

### Gallery tab

Ease of use: 4.8 out of 5 (48 reviews)

#### Related review snippet

Reviewer: Jennifer S.

Reviewer details: Mechanical or Industrial Engineering, 1,001-5,000 employees

Published: February 21, 2022

> "I was pleased to be involved with the development of the Mass. State Application system by  providing suggestions and input on the user experience."

---

## Conexiom

Rating: 4.7 out of 5 (44 reviews)

Profile: [Conexiom](https://www.capterra.com/p/205134/Conexiom/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Purpose-built AI and automation to turn emails from customers and suppliers into fast, accurate digital transactions.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Per User, Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Not available

- Process Builder: Not available

- Reporting/Analytics: Available

- Optical Character Recognition: Available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Not available

- Business Process Automation: Not available

- Generative AI: Not available

#### Feature-related review snippet

Reviewer: Jeannette C.

Reviewer details: Logistics and Supply Chain, 11-50 employees

Published: January 20, 2023

> "Our implementation manager [sensitive content hidden] was fabulous and ready to guide and answer questions."

### Gallery tab

Ease of use: 4.4 out of 5 (44 reviews)

#### Related review snippet

Reviewer: Mateo B.

Reviewer details: Logistics and Supply Chain, 501-1,000 employees

Published: November 10, 2023

> "It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks."

### Integrations tab

Conexiom connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/205134/Conexiom/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- SAP Business One: 4.3 rating

---

## Hexomatic

Rating: 4.7 out of 5 (42 reviews)

Profile: [Hexomatic](https://www.capterra.com/p/233140/Hexomatic/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Hexomatic is a no-code, work automation platform that enables you to harness the internet as your own data source.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $24.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Data Import/Export: 4.4 rating

- API: 4.0 rating

- Workflow Management: 4.0 rating

#### Lowest rated features

- Configurable Workflow: 5.0 rating

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Marketing and Advertising, 1-10 employees

Published: March 6, 2022

> "I liked its visual scraping browser allowing me to visually select elements I want to scrape instead of using code."

### Gallery tab

Ease of use: 4.4 out of 5 (42 reviews)

#### Related review snippet

Reviewer: Jay N.

Reviewer details: Non-Profit Organization Management, 1-10 employees

Published: October 1, 2021

> "Hexomatic provides an easy to implement web site data retrieval mechanism (site scraper) which is backed up by an outstanding customer service team."

### Integrations tab

Hexomatic connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/233140/Hexomatic/#integrations)

#### Most popular integrations

- Slack: 5.0 rating

- Google Sheets: 5.0 rating

- Telegram: 4.7 rating

- Zapier: 4.7 rating

- Google Translate: 4.5 rating

- DeepL Pro: 4.7 rating

#### Integrations-related review snippet

Reviewer: Luca T.

Reviewer details: Marketing and Advertising, 1-10 employees

Published: October 19, 2022

> "The scraping recipes are straightforward to use and extracting data from the internet has never been so easy for me."

---

## eLegere

Rating: 4.5 out of 5 (38 reviews)

Profile: [eLegere](https://www.capterra.com/p/217814/elegere/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

All-in-One Low-Code & No-Code Application Building Platform to transform shadow processes into centralized & AI-ready digital assets.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Available

- Integration into Third Party Applications: Available

- Process Builder: Available

- Reporting/Analytics: Available

- Optical Character Recognition: Not available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Available

- Business Process Automation: Available

- Generative AI: Not available

### Gallery tab

Ease of use: 4.5 out of 5 (38 reviews)

---

## Redwood RunMyJobs

Rating: 4.8 out of 5 (35 reviews)

Profile: [Redwood RunMyJobs](https://www.capterra.com/p/191574/RunMyJobs/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

RunMyJobs is SAP’s #1 job scheduling and automation partner—SAP Endorsed and Premium Certified. Get a 30-day trial!

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Access Controls/Permissions: 5.0 rating

- API: 5.0 rating

- Business Process Automation: 5.0 rating

### Gallery tab

Ease of use: 4.6 out of 5 (35 reviews)

#### Related review snippet

Reviewer: Pooja S.

Reviewer details: Information Technology and Services, 10,001+ employees

Published: March 28, 2023

> "The platform also has the capability to integrate with various third-party tools and systems, providing a more comprehensive"

---

## Tidal Workload Automation

Rating: 4.7 out of 5 (33 reviews)

Profile: [Tidal Workload Automation](https://www.capterra.com/p/191858/Tidal-Workload-Automation/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

A centralized, enterprise-wide interface to plan & control execution of business processes, applications, data, systems and platforms.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Available

- Process Builder: Available

- Reporting/Analytics: Available

- Optical Character Recognition: Not available

- Image Recognition: Not available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Available

- Business Process Automation: Available

- Generative AI: Not available

### Gallery tab

Ease of use: 4.5 out of 5 (33 reviews)

#### Related review snippet

Reviewer: chaithanya R.

Reviewer details: Aviation & Aerospace, 501-1,000 employees

Published: September 12, 2023

> "It definitely reduces the human intervention and errors which is a main advantages3.Repetitive work can be easily scheduled by same lot of time and cost 4."

---

## ROBUSTA RPA

Rating: 4.7 out of 5 (33 reviews)

Profile: [ROBUSTA RPA](https://www.capterra.com/p/240614/ROBUSTA-RPA/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Robusta is a BPM-centric no-code robotic process automation tool that helps businesses automate various operations using AI.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $3999.00

Pricing details: Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Process Builder: 4.7 rating

- Code-free Development: 4.6 rating

- AI/Machine Learning: 4.7 rating

#### Lowest rated features

- Image Recognition: 4.4 rating

- Reporting/Analytics: 4.4 rating

- Optical Character Recognition: 4.5 rating

#### Feature-related review snippet

Reviewer: Betül İ.

Reviewer details: Information Technology and Services, 51-200 employees

Published: March 31, 2022

> "Apart from that, the interface that automation offers you has been created in an openness that can be discovered for the user."

### Gallery tab

Ease of use: 4.6 out of 5 (33 reviews)

#### Related review snippet

Reviewer: Betül İ.

Reviewer details: Information Technology and Services, 51-200 employees

Published: March 31, 2022

> "Apart from that, the interface that automation offers you has been created in an openness that can be discovered for the user."

---

## Lucy

Rating: 4.5 out of 5 (32 reviews)

Profile: [Lucy](https://www.capterra.com/p/209838/Lucy/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

An intelligent, automated order processing solution. Lucy integrates your emailed PDF purchase orders from your inbox to your ERP.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: A$1885.00

Pricing details: Per Feature, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- AI/Machine Learning: 5.0 rating

- Integration into Third Party Applications: 5.0 rating

### Gallery tab

Ease of use: 4.4 out of 5 (32 reviews)

#### Related review snippet

Reviewer: Jay M.

Reviewer details: Transportation/Trucking/Railroad, 51-200 employees

Published: November 29, 2022

> "Using Lucy saves our customer service team thousands of key strokes every day and eliminates order entry errors"

### Integrations tab

Lucy connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/209838/Lucy/#integrations)

#### Most popular integrations

- NetSuite: 3.0 rating

- Microsoft Azure: 4.6 rating

- Dynamics 365 Business Central: 4.1 rating

- MYOB Acumatica: 4.1 rating

- Rithum: 3.8 rating

- Pronto: 5.0 rating

#### Integrations-related review snippet

Reviewer: Stephanie S.

Reviewer details: Wholesale, 51-200 employees

Published: December 17, 2021

> "It was a very long process to integrate our company models with Lucy but I feel it was worth it."

---

## Doxis AI.dp

Rating: 4.8 out of 5 (31 reviews)

Profile: [Doxis AI.dp](https://www.capterra.com/p/195473/Klippa/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based IDP solution that helps businesses extract data, convert, classify and verify documents to automate workflows. AI powered!

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Code-free Development: Not available

- Integration into Third Party Applications: Available

- Process Builder: Available

- Reporting/Analytics: Not available

- Optical Character Recognition: Available

- Image Recognition: Available

- Unattended Automation: Not available

- Attended Automation: Not available

- AI Copilot: Not available

- AI/Machine Learning: Available

- Business Process Automation: Available

- Generative AI: Not available

### Gallery tab

Ease of use: 4.8 out of 5 (31 reviews)

#### Related review snippet

Reviewer: Hans D.

Reviewer details: Information Technology and Services, 11-50 employees

Published: December 4, 2025

> "The software developers of DNA Services B.V. are great fans of the Klippa productsuite and API-kit!"

### Integrations tab

Doxis AI.dp connects with 11+ software tools.

[See all integrations](https://www.capterra.com/p/195473/Klippa/#integrations)

#### Most popular integrations

- Dynamics 365: 4.4 rating

- Xero: 4.4 rating

- NetSuite: 4.2 rating

- UiPath: 4.6 rating

- SAP Business One: 4.3 rating

- Automation Anywhere: 4.4 rating

#### Integrations-related review snippet

Reviewer: Hans D.

Reviewer details: Information Technology and Services, 11-50 employees

Published: December 4, 2025

> "The software developers of DNA Services B.V. are great fans of the Klippa productsuite and API-kit!"

---

Page 1 of 6

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Filter (258) Products:

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* * *

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85% of professionals opt for a 30-day trial before the software purchase

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Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

AI Copilot

[AI/Machine Learning](https://www.capterra.com/robotic-process-automation-software/features/ai-machine-learning/)

Attended Automation

[Business Process Automation](https://www.capterra.com/robotic-process-automation-software/features/business-process-automation/)

[Code-free Development](https://www.capterra.com/robotic-process-automation-software/features/code-free-development/)

Generative AI

[Image Recognition](https://www.capterra.com/robotic-process-automation-software/features/image-recognition/)

[Integration into Third Party Applications](https://www.capterra.com/robotic-process-automation-software/features/integration-into-third-party-applications/)

[Optical Character Recognition](https://www.capterra.com/robotic-process-automation-software/features/optical-character-recognition/)

[Process Builder](https://www.capterra.com/robotic-process-automation-software/features/process-builder/)

[Reporting/Analytics](https://www.capterra.com/robotic-process-automation-software/features/reporting-analytics/)

Unattended Automation

[Workflow Management](https://www.capterra.com/robotic-process-automation-software/features/workflow-management/)

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Table of Contents

-   [The benefits of RPA software](#the-benefits-of-rpa-software)
-   [Typical features of RPA software](#typical-features-of-rpa-software)
-   [The cost of RPA software](#the-cost-of-rpa-software)
-   [Considerations when purchasing RPA software](#considerations-when-purchasing-rpa-software)
-   [Relevant RPA trends](#relevant-rpa-trends)

## The benefits of RPA software

-   **Reduced operational risks:** As the software minimizes human intervention in the processes it’s involved in, it eliminates the possibility of manual errors. This reduces operational risks in repetitive, structured tasks.   
-   **Frees up staff for higher value tasks:** By reducing human intervention, the software free up employees to focus on higher value tasks that can’t be confined within a defined set of rules. Additionally, letting employees work on more interesting tasks makes them feel more connected to their work and increases their engagement and commitment.
    
-   **Increased output:** One of the main advantages of RPA is that it’s independent of constraints such as employee availability and office hours. Once initiated, the system can work round the clock, each day of the year, without any break. 

* * *

## Typical features of RPA software

-   **Business process automation:** Automate business workflows using a set of rules and algorithms to improve processes, reduce costs, and optimize resources.
    
-   **AI/machine learning:** Use available data to help the system analyze changes in processes and adapt its rules accordingly.   
-   **Optical character recognition:** Read and recognize printed or written text, and convert them into digital characters.
    
-   **Analytics:** Examine data sets to draw conclusions and create reports on business functions.
    

* * *

## The cost of RPA software

Most products in the market are priced on a “per user, per year” license basis, and can be divided into three pricing tiers based on their starting price.

**Price ranges\*:**

-   $0 - $100
    
-   $100 - $1,250
    
-   $1,250+
    

_\*The pricing included is for the entry-level/lowest priced offering that was found on vendor websites on July 31, 2019. These ranges correspond to the 25th, 75th, and 100th percentile of the pricing information gathered from the vendor websites of sample products._

The above list summarizes pricing for the base plans of most products. An enterprise, or premium product, which is priced higher, may include some additional features such as real-time monitoring and third-party integrations.

* * *

## Considerations when purchasing RPA software

-   **Identify the processes you want to automate:** Users must identify the processes they want to automate. RPA tools work best with long-term, well-defined processes that are subject to minimal changes. 
-   **Give preference to solutions designed for your industry:** Most vendors sell generic RPA tools, while only a few sell industry-focused tools, such as RPAs for finance, insurance, IT, or marketing. It’s a good practice to give preference to RPA tools focused on your vertical as they can better understand your processes and automation needs. It's also easier to train resources on vertical-focused RPA tools as they offer familiar interface and functionalities.
    
-   **Enterprise-grade security:** RPAs mimic human activities based on certain predefined and sequential algorithms. At the backend they are nothing more than a bunch of codes and scripts, which makes them an easy target for hackers. Poor security makes it easier for attackers to flood bots with a lot of irrelevant data from anonymous sources and crash its execution. Therefore, evaluate the security measures of both the solution and its vendor before making a purchase.
    

* * *

## Relevant RPA trends

-   **RPA to become mainstream:** [According to Zinnov](https://zinnov.com/robotic-process-automation-trends-that-will-shape-enterprises-in-2019/), enterprises spent more than $2.3 billion on RPA tools in 2019. This investment is expected to grow by 35 to 40% in the next five years, reaching approximately $11 billion. 
-   **Cognitive RPA:** [According to research](https://www.uipath.com/blog/when-rpa-met-ai), over 90% of all data in enterprises will be unstructured by 2020. A simple RPA tool is not designed to handle unstructured data or work on complex and dynamic processes. Therefore, RPA solutions are now partnering with cognitive automation technologies such as [artificial intelligence and machine learning](https://www.capterra.com/resources/top-5-small-business-tech-trends/). Embedded AI will help RPA tools work better on unstructured data and improve the output of complex and even more mission-critical workflows.
    

* * *

**Sources**

Products evaluated for the pricing calculation were taken from [Capterra’s directory page](https://www.capterra.com/robotic-process-automation-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/robotic-process-automation-software/) that offer them.

The following sources were used for this document:

1\. [Top 5 Tech Trends for Small Business, Capterra](https://www.capterra.com/resources/top-5-small-business-tech-trends/) (Date accessed: Nov. 20, 2019)

2\. [When RPA met AI: The Rise of Cognitive Automation](https://www.uipath.com/blog/when-rpa-met-ai) (Date accessed: Nov. 20, 2019)

3\. [The Road Ahead for RPA: Trends that Will Shape Enterprises in 2019](https://zinnov.com/robotic-process-automation-trends-that-will-shape-enterprises-in-2019/) (Date accessed: Nov. 20, 2019)