Balto vs Bitrix24

Starting Price

$50.00/month/user

$39.00/month

Best For

Balto helps all kinds of contact centers, including sales teams, collections, customer service, and fundraising.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.7 / 5
(3)

4 / 5
(390)
Read All Reviews

Ideal number of Users

2 - 1000+

50 - 1000+

Ease of Use


4.3 / 5



3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Excellent tool very complete, easy to use great task management and projects indispensable to work organize and plan everything."

Customer Support


4.5 / 5



3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

Features & Functionality


4 / 5



4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "Bitrix24 has quit great good potentials. And can lead the paid competitors in the market."

Value for Money


5 / 5



4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • check Assessments
  • close Audio / Video Conferencing
  • close Built-In Course Authoring
  • close Call Recording
  • check Gamification
  • check Goal Setting / Tracking
  • close Learning Plans
  • check Onboarding
  • check Performance Metrics
  • close Assessments
  • check Audio / Video Conferencing
  • close Built-In Course Authoring
  • check Call Recording
  • check Gamification
  • close Goal Setting / Tracking
  • close Learning Plans
  • check Onboarding
  • check Performance Metrics

Screenshots

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View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Balto vs Bitrix24

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