Balto vs Refract

Starting Price

$50.00/month/user

Not provided by vendor

Best For

Balto helps all kinds of contact centers, including sales teams, collections, customer service, and fundraising.

Empowering Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day.

Rating


4.5 / 5
(3)

4.5 / 5
(16)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Assessments
  • close Audio / Video Conferencing
  • close Built-In Course Authoring
  • close Call Recording
  • check Gamification
  • check Goal Setting / Tracking
  • close Learning Plans
  • check Onboarding
  • check Performance Metrics
  • close Assessments
  • close Audio / Video Conferencing
  • close Built-In Course Authoring
  • check Call Recording
  • close Gamification
  • close Goal Setting / Tracking
  • close Learning Plans
  • check Onboarding
  • check Performance Metrics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Balto vs Refract

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