Whatfix vs SAN SFE

Starting Price

Not provided by vendor

$7.00/month/user

Best For

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Suited for Pharmaceutical companies with field representatives. The key competencies of field force can be assessed for better performance and transforms the filed force into a customer-focused org.

Ideal number of Users

2 - 1000+

1 - 499

Rating


4.7 / 5
(57)
Read All Reviews
(0)

Ease of Use


4.5 / 5


  • "Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns."

  • "Thea ease of use and learning curve along with the constant support that's offered through implementation and use."



Customer Support


4.9 / 5


  • "Creation of the content, and distribution was near flawless. Getting support for questions, best practice, or future features from the support team, was easy and straightforward."

  • "The application provides you with personalized customer service like at the start you will be given a support member to ask your queries to."



Features & Functionality


4.6 / 5


  • "We switched to WhatFix and now have an account manager we can reach at any time that has been able to resolve any issues quickly."

  • "Within a few clicks, you can convert the demos to videos or pdf. They provide guides in many languages and it is very easy to integrate the application to your product."



Value for Money


4.6 / 5




Product Features

  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

Screenshots

View 5 screenshots 127242 thumb
View 5 screenshots 187739 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of SAN SFE vs Whatfix

Whatfix vs SAN SFE

Share

Share Your Comparison of
SAN SFE vs Whatfix