--- title: "Best Sales Force Automation Software 2026 | Capterra" description: "Find the top Sales Force Automation software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/sales-force-automation-software/" page_type: "category" language: "en" --- # Best Sales Force Automation Software ## Zoho CRM Rating: 4.3 out of 5 (6,996 reviews) Profile: [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zoho CRM helps the sales force of 300,000+ global businesses with lead & pipeline management that boosts conversion rates by 300%. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated sales process automation - Centralized client relationship management Cons: - Frequent bugs and performance issues #### Starting price Starting price: $14.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.6 rating - Customer Database: 5.0 rating - CRM: 5.0 rating - Lead Management: 4.8 rating #### Lowest rated features - Sales Activity Management: 4.0 rating - Calendar Management: 4.0 rating - Email Management: 4.0 rating - Lead Capture: 4.5 rating #### Feature-related review snippet Reviewer: Max P. Reviewer details: Facilities Services, 10,001+ employees Published: January 7, 2025 > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." ### Gallery tab Ease of use: 4.2 out of 5 (6,996 reviews) #### Related review snippet Reviewer: Alexandre D. Reviewer details: Information Technology and Services, 11-50 employees Published: June 17, 2026 > "The best I can say is that it’s a stable and solid option for properly midsize businesses such as ours, where we need a blend of capabilities in contact administration, e-mail communications, and process automation." ### Integrations tab Zoho CRM connects with 68+ software tools. [See all integrations](https://www.capterra.com/p/155928/Zoho-CRM/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Trello: 4.5 rating - Dropbox: 4.5 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zoho Social: 4.6 rating #### Integrations-related review snippet Reviewer: khyan A. Reviewer details: Computer Software, 1,001-5,000 employees Published: July 23, 2026 > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." --- ## Salesforce Starter Rating: 4.4 out of 5 (226 reviews) Profile: [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost your business with Starter Suite: Free for 30 days + 40% off when you buy! #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.7 rating - Data Import/Export: 4.7 rating - Customer Database: 5.0 rating - Lead Management: 5.0 rating #### Lowest rated features - Sales Activity Management: 4.5 rating - Activity Dashboard: 5.0 rating - Calendar Management: 5.0 rating - CRM: 5.0 rating #### Feature-related review snippet Reviewer: Janet W. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: November 20, 2023 > "It was much more intuitive and easier to locate information." ### Gallery tab Ease of use: 4.0 out of 5 (226 reviews) #### Related review snippet Reviewer: Blerta K. Reviewer details: Education Management, 1-10 employees Published: April 28, 2026 > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my sales process feel more like a real process and not a collection of notes and memory." ### Integrations tab Salesforce Starter connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/227088/Salesforce-Starter/#integrations) #### Most popular integrations - Dropbox: 3.0 rating - Docusign: 4.0 rating - Box: 4.4 rating - Zapier: 4.5 rating - ActiveCampaign: 4.6 rating - Dropbox Sign: 4.7 rating - PandaDoc: 4.5 rating - Nicereply: 4.7 rating --- ## Bigin by Zoho CRM Rating: 4.7 out of 5 (744 reviews) Profile: [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bigin helps small businesses move away from spreadsheets and get started with a CRM solution that is truly built for their needs. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $7.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.4 rating - CRM: 5.0 rating - Lead Management: 4.0 rating - Email Management: 4.3 rating #### Lowest rated features - Data Import/Export: 4.0 rating - Task Management: 4.0 rating - Lead Capture: 3.0 rating - Alerts/Notifications: 4.0 rating #### Feature-related review snippet Reviewer: Matt H. Reviewer details: Financial Services, Self-employed Published: December 20, 2024 > "Starting a new business i needed a CRM that got me up and running as quick as possible and Bigin by Zoho does this, through simple user friendly dashboard, integrations" ### Gallery tab Ease of use: 4.8 out of 5 (744 reviews) #### Related review snippet Reviewer: Nabil G. Reviewer details: Education Management, 1-10 employees Published: March 31, 2026 > "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave the app to close a sale" ### Integrations tab Bigin by Zoho CRM connects with 78+ software tools. [See all integrations](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#integrations) #### Most popular integrations - Google Workspace: 4.8 rating - Microsoft 365: 4.5 rating - Zoho CRM: 4.3 rating - Zapier: 4.9 rating - Zoho Desk: 4.5 rating - Zoho Meeting: 4.6 rating #### Integrations-related review snippet Reviewer: Natalia V. Reviewer details: Media Production, 51-200 employees Published: November 28, 2024 > "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly." --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Accounting Seed Rating: 4.3 out of 5 (135 reviews) Profile: [Accounting Seed](https://www.capterra.com/p/133966/Accounting-Seed/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Accounting Seed helps you simplify accounting, automate workflows, and gain real-time insights—all within Salesforce. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based Free trial: No Free demo: Yes ### Features tab #### Highest rated features - API: 5.0 rating - Reporting & Statistics: 5.0 rating - Customer Database: 5.0 rating - Opportunity Management: 5.0 rating #### Lowest rated features - Commission Management: 1.0 rating - Contract/License Management: 5.0 rating - Data Import/Export: 5.0 rating - Quotes/Estimates: 5.0 rating #### Feature-related review snippet Reviewer: Aaron H. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: February 9, 2023 > "The Accounting Seed knowledgebase is very good if you like to "dig" for solutions. " ### Gallery tab Ease of use: 4.1 out of 5 (135 reviews) #### Related review snippet Reviewer: Shaina T. Reviewer details: Electrical/Electronic Manufacturing, 11-50 employees Published: December 2, 2025 > "Our company has very specific requirements for our reports and the flexibility Accounting Seed provides is able to accommodate to those needs." ### Integrations tab Accounting Seed connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/133966/Accounting-Seed/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.2 rating - Stripe: 4.6 rating - Expensify: 4.5 rating - Avalara: 4.0 rating - Plaid: 4.4 rating - Salesforce.org Nonprofit Cloud: 4.7 rating #### Integrations-related review snippet Reviewer: Elizabeth W. Reviewer details: Retail, 10,001+ employees Published: September 11, 2023 > "Accounting seed has a very good integration with Salesforce, this is a great advantage." --- ## Salesforce Marketing Cloud Rating: 4.2 out of 5 (531 reviews) Profile: [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.3 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Advanced email campaign management - Comprehensive multi-channel automation suite Cons: - High cost and added expenses - Frequent email-related technical problems #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.4 rating - Lead Capture: 4.7 rating - CRM: 5.0 rating - Real-Time Reporting: 5.0 rating #### Lowest rated features - Reporting & Statistics: 4.0 rating - Campaign Management: 4.3 rating - Data Import/Export: 4.3 rating - List Management: 4.0 rating #### Feature-related review snippet Reviewer: Madhusudan S. Reviewer details: Computer Software, 51-200 employees Published: February 24, 2023 > "My marketing campaigns were set up and customised without much difficulty because to the user interface's excellent usability and intuitiveness." ### Gallery tab Ease of use: 3.8 out of 5 (531 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Construction, 11-50 employees Published: April 22, 2026 > "Overall, Salesforce Marketing Cloud has been a mixed but workable experience — it delivers strong email management and template capabilities with a polished user interface, but the complexity, occasional performance hiccups, and variable customer support mean it takes time and commitment to get real value out of it." ### Integrations tab Salesforce Marketing Cloud connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.6 rating - Shopify: 4.5 rating - Meta for Business: 4.4 rating - Twitter/X: 4.0 rating - LinkedIn for Business: 4.0 rating - Adobe Workfront: 4.4 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Financial Services, 1,001-5,000 employees Published: October 17, 2023 > "The best features of SFMC is the integration with SFDC and the flexibility in creating audiences." --- ## Creatio CRM Rating: 4.7 out of 5 (150 reviews) Profile: [Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI CRM where people and AI agents work together — unlimited users, agents, and workflows on one no-code platform. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $40.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Lead Management: 4.8 rating - Lead Capture: 4.7 rating - Alerts/Notifications: 5.0 rating - Contact Management: 5.0 rating #### Lowest rated features - CRM: 4.0 rating - Customer Database: 4.0 rating - Email Marketing: 4.0 rating - Reporting & Statistics: 4.0 rating #### Feature-related review snippet Reviewer: Vine S. Reviewer details: Biotechnology, 51-200 employees Published: June 15, 2026 > "Ease of use and how accessible it is for any person regardless of their technical level to start implementing features." ### Gallery tab Ease of use: 4.6 out of 5 (150 reviews) #### Related review snippet Reviewer: Eduardo C. Reviewer details: Computer Software, 11-50 employees Published: June 14, 2026 > "From a technology perspective, it provides the governance, scalability, integration capabilities, and enterprise architecture needed to support long-term growth." ### Integrations tab Creatio CRM connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/130149/bpm-online-CRM/#integrations) #### Most popular integrations - Microsoft Excel: 4.8 rating - Gmail: 4.8 rating - Google Calendar: 5.0 rating - Microsoft Word: 4.7 rating - Microsoft Outlook: 4.5 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Google Contacts: 4.7 rating - Brandwatch: 4.2 rating --- ## Ricochet360 Rating: 4.8 out of 5 (82 reviews) Profile: [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $24.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Contact Management: Available - Sales Activity Management: Available - Lead Management: Available - Customer Database: Available - Lead Capture: Available - Email Marketing: Available - Campaign Management: Available - Third-Party Integrations: Available - Task Management: Available - Pipeline Management: Available - Performance Metrics: Available - Activity Dashboard: Available ### Gallery tab Ease of use: 4.7 out of 5 (82 reviews) #### Related review snippet Reviewer: Mike W. Reviewer details: Retail, 11-50 employees Published: April 22, 2025 > "Ricochet360 redesigned outbound calling by bringing an auto-dialer through which agents are connected to leads per second and such benefits come with a level of competition." ### Integrations tab Ricochet360 connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/141932/Ricochet/#integrations) #### Most popular integrations - WordPress: 4.6 rating - Google Sheets: 4.7 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - SendGrid: 1.0 rating - Salesforce Marketing Cloud: 4.2 rating --- ## RealZips Rating: 5.0 out of 5 (3 reviews) Profile: [RealZips](https://www.capterra.com/p/153167/RealZips-Territory-Management/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? RealZips - Global Territory Management. Available in Salesforce.com. Take Sales Force Automation to the next level. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Contact Management: Available - Sales Activity Management: Not available - Lead Management: Available - Customer Database: Available - Lead Capture: Not available - Email Marketing: Available - Campaign Management: Available - Third-Party Integrations: Not available - Task Management: Not available - Pipeline Management: Not available - Performance Metrics: Available - Activity Dashboard: Not available ### Gallery tab Ease of use: 4.7 out of 5 (3 reviews) ### Integrations tab RealZips connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/153167/RealZips-Territory-Management/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating --- ## Perenso Rating: 4.8 out of 5 (47 reviews) Profile: [Perenso](https://www.capterra.com/p/129651/Perenso/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Increase field sales revenue by 20% and free up 2 hours daily for your team with Perenso's all-in-one sales force automation solution. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $69.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - CRM: 4.7 rating - Contact Management: 5.0 rating - Reporting & Statistics: 5.0 rating - Field Sales Management: 5.0 rating #### Lowest rated features - Customer Database: 4.0 rating - Data Import/Export: 4.0 rating - Real-Time Reporting: 5.0 rating - Sales Activity Management: 5.0 rating #### Feature-related review snippet Reviewer: Sharon I. Reviewer details: Pharmaceuticals, 201-500 employees Published: September 21, 2023 > "The ease and simplicity of placing orders, appts and viewing documents for the field team is a standout. " ### Gallery tab Ease of use: 4.7 out of 5 (47 reviews) #### Related review snippet Reviewer: Sherry H. Reviewer details: Consumer Goods, 11-50 employees Published: November 21, 2022 > "Two of my favorite features are the ability to correct items/prices/deals during the show and the reporting analytics. " ### Integrations tab Perenso connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/129651/Perenso/#integrations) #### Most popular integrations - HubSpot CRM: 4.5 rating - Xero: 4.4 rating - Tableau: 4.6 rating - NetSuite: 4.2 rating - Salesforce Platform: 4.4 rating --- ## Maximizer CRM Rating: 4.1 out of 5 (366 reviews) Profile: [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.0 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Flexible platform personalization options - Adaptable for growing businesses Cons: - Complex and unintuitive navigation - Frequent technical disruptions #### Starting price Starting price: $65.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Contact Management: Available - Sales Activity Management: Available - Lead Management: Available - Customer Database: Available - Lead Capture: Available - Email Marketing: Available - Campaign Management: Available - Third-Party Integrations: Available - Task Management: Available - Pipeline Management: Available - Performance Metrics: Available - Activity Dashboard: Available #### Feature-related review snippet Reviewer: Abel A. Reviewer details: Hospitality, 1-10 employees Published: October 3, 2023 > "perfect software, intuitive and allows us to have access to information... but it would be better if it helped us to do better housekeeping" ### Gallery tab Ease of use: 3.9 out of 5 (366 reviews) #### Related review snippet Reviewer: Maggie M. Reviewer details: Financial Services, 1-10 employees Published: November 6, 2024 > "The integration with third-party applications like Outlook and Office 365 enhances workflow efficiency, making it easier to manage customer relationships and streamline day-to-day tasks." ### Integrations tab Maximizer CRM connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/154610/Maximizer-CRM/#integrations) #### Most popular integrations - Gmail: 4.8 rating - SurveyMonkey: 4.6 rating - QuickBooks Online: 4.3 rating - Eventbrite: 4.6 rating - Microsoft SharePoint: 4.4 rating - HubSpot CRM: 4.5 rating #### Integrations-related review snippet Reviewer: Adrian G. Reviewer details: Financial Services, 1-10 employees Published: October 31, 2022 > "I love the fact that it integrates really well with the Microsoft Office suite of programs." --- ## Inzant Sales Rating: 4.8 out of 5 (19 reviews) Profile: [Inzant Sales](https://www.capterra.com/p/132519/Inzant-Sales/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? B2B sales platform to automate sales workflow with CRM, mobile sales app, order fulfillment, web ordering, merchandising & more. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: A$75.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Contact Management: Available - Sales Activity Management: Available - Lead Management: Available - Customer Database: Available - Lead Capture: Available - Email Marketing: Available - Campaign Management: Available - Third-Party Integrations: Not available - Task Management: Not available - Pipeline Management: Not available - Performance Metrics: Available - Activity Dashboard: Not available ### Gallery tab Ease of use: 4.7 out of 5 (19 reviews) ### Integrations tab Inzant Sales connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/132519/Inzant-Sales/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Xero: 4.4 rating - NetSuite: 4.2 rating - QuickBooks Online Advanced: 4.4 rating - Cin7 Core: 4.3 rating - MYOB Business: 3.9 rating --- ## Marketing Optimizer Rating: 4.6 out of 5 (7 reviews) Profile: [Marketing Optimizer](https://www.capterra.com/p/81919/Marketing-Optimizer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Generate and sell more Internet leads with the only sales automation and digital agency software made for marketing experts. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Contact Management: Available - Sales Activity Management: Not available - Lead Management: Available - Customer Database: Available - Lead Capture: Available - Email Marketing: Available - Campaign Management: Available - Third-Party Integrations: Not available - Task Management: Not available - Pipeline Management: Available - Performance Metrics: Available - Activity Dashboard: Not available ### Gallery tab Ease of use: 4.5 out of 5 (7 reviews) ### Integrations tab Marketing Optimizer connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/81919/Marketing-Optimizer/#integrations) #### Most popular integrations - Unbounce: 4.5 rating - VWO Testing: 4.5 rating --- ## Automatur Profile: [Automatur](https://www.capterra.com/p/230058/Automatur/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Get faster results and connect with people more efficiently. Anything you currently do manually, we can automate for you. #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Contact Management: Not available - Sales Activity Management: Not available - Lead Management: Available - Customer Database: Not available - Lead Capture: Not available - Email Marketing: Available - Campaign Management: Not available - Third-Party Integrations: Not available - Task Management: Not available - Pipeline Management: Not available - Performance Metrics: Not available - Activity Dashboard: Not available ### Gallery tab --- ## Salesforce Sales Cloud Rating: 4.4 out of 5 (18,808 reviews) Profile: [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive sales and activity tracking - Robust client relationship management Cons: - High and escalating costs - Frequent glitches and slow performance #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.6 rating - CRM: 4.7 rating - Lead Management: 4.4 rating - Customer Database: 4.7 rating #### Lowest rated features - Data Import/Export: 3.9 rating - Lead Generation: 4.2 rating - Third-Party Integrations: 4.1 rating - Performance Metrics: 4.0 rating #### Feature-related review snippet Reviewer: Dev M. Reviewer details: Computer Software, 51-200 employees Published: May 26, 2026 > "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their business smoothly." ### Gallery tab Ease of use: 4.0 out of 5 (18,808 reviews) #### Related review snippet Reviewer: khyan A. Reviewer details: Computer Software, 1,001-5,000 employees Published: March 27, 2026 > "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process." ### Integrations tab Salesforce Sales Cloud connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/61368/Salesforce/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - GoTo Meeting: 4.4 rating - SurveyMonkey: 4.6 rating - Evernote Teams: 4.4 rating - Eventbrite: 4.6 rating - Box: 4.4 rating #### Integrations-related review snippet Reviewer: Zane R. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: February 19, 2026 > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of truth" --- ## HubSpot CRM Rating: 4.5 out of 5 (4,484 reviews) Profile: [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated sales and marketing platform - Comprehensive lead management tools Cons: - High and complex pricing structure - Frequent bugs and technical glitches #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.7 rating - Lead Management: 4.4 rating - CRM: 4.6 rating - Customer Database: 4.5 rating #### Lowest rated features - Lead Capture: 4.1 rating - Lead Qualification: 4.0 rating - Email Marketing: 3.8 rating - Forecasting: 3.8 rating #### Feature-related review snippet Reviewer: Ravi V. Reviewer details: Construction, 201-500 employees Published: September 29, 2025 > "The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM" ### Gallery tab Ease of use: 4.4 out of 5 (4,484 reviews) #### Related review snippet Reviewer: Andrea L. Reviewer details: Translation and Localization, 1-10 employees Published: July 16, 2026 > "The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks. Although some advanced features require higher-tier plans, the core CRM provides significant value and has become an essential part of our day-to-day operations." ### Integrations tab HubSpot CRM connects with 194+ software tools. [See all integrations](https://www.capterra.com/p/152373/HubSpot-CRM/#integrations) #### Most popular integrations - ActiveCampaign: 4.6 rating - Clio: 4.7 rating - Hotjar: 4.6 rating - Grow: 4.4 rating - Drift: 4.5 rating - Chargebee: 4.3 rating #### Integrations-related review snippet Reviewer: Natalie S. Reviewer details: International Trade and Development, 11-50 employees Published: April 16, 2025 > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." --- ## Pipedrive Rating: 4.5 out of 5 (3,059 reviews) Profile: [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Minimal learning curve CRM - Highly visual pipeline management Cons: - Limited advanced reporting features - Complex search and filtering process #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.6 rating - Lead Management: 4.4 rating - CRM: 4.0 rating - Customer Database: 4.3 rating #### Lowest rated features - Campaign Management: 3.0 rating - Pipeline Management: 5.0 rating - Alerts/Notifications: 5.0 rating - Data Import/Export: 5.0 rating #### Feature-related review snippet Reviewer: Samuel B. Reviewer details: Information Services, 1-10 employees Published: September 3, 2024 > "Nice interface for business and prospects management" ### Gallery tab Ease of use: 4.5 out of 5 (3,059 reviews) #### Related review snippet Reviewer: Brett B. Reviewer details: Marketing and Advertising, 1-10 employees Published: July 14, 2026 > "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs." ### Integrations tab Pipedrive connects with 94+ software tools. [See all integrations](https://www.capterra.com/p/132666/Pipedrive/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Aircall: 4.2 rating - Livestorm: 4.7 rating - Proposify: 4.4 rating - Help Scout: 4.6 rating - Wishpond: 4.1 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: November 12, 2024 > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting." --- ## ActiveCampaign Rating: 4.6 out of 5 (2,568 reviews) Profile: [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive email automation features - Consistently effective business tool Cons: - Limited and clunky builder tools - Frequent bugs and glitches #### Starting price Starting price: $15.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Email Marketing: 5.0 rating - Lead Capture: 4.9 rating - Contact Management: 4.7 rating - Event Triggered Actions: 4.9 rating #### Lowest rated features - Real-Time Reporting: 3.5 rating - Sales Activity Management: 3.5 rating - Pipeline Management: 3.0 rating - Reporting & Statistics: 4.3 rating #### Feature-related review snippet Reviewer: Khevana P. Reviewer details: Professional Training & Coaching, 51-200 employees Published: September 26, 2024 > "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign." ### Gallery tab Ease of use: 4.2 out of 5 (2,568 reviews) #### Related review snippet Reviewer: Mark S. Reviewer details: Machinery, 11-50 employees Published: July 14, 2026 > "The AI-powered recommendations further improve campaign performance and lead qualification and with email, SMS, and WhatsApp communication available from one platform, we can engage customers through the channels that work best for them." ### Integrations tab ActiveCampaign connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/79367/ActiveCampaign/#integrations) #### Most popular integrations - WordPress: 4.8 rating - SurveyMonkey: 4.6 rating - QuickBooks Online: 4.3 rating - Zoho CRM: 4.3 rating - Acuity Scheduling: 4.8 rating - Calendly: 4.6 rating #### Integrations-related review snippet Reviewer: Chris O. Reviewer details: Information Technology and Services, 1-10 employees Published: November 19, 2024 > "As an agency and website developer, I like that it's very customizable in terms of integrating with other platforms." --- ## NetSuite Rating: 4.2 out of 5 (2,068 reviews) Profile: [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? NetSuite is the AI-powered cloud ERP that unifies financials and operations to help businesses grow and scale. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Integrated financial process automation - Unified inventory and order control Cons: - High and unpredictable costs - Persistent bugs and unresolved errors #### Starting price Starting price: Not available Pricing details: Per Year Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.5 rating - Lead Management: 4.5 rating - CRM: 5.0 rating - Forecasting: 5.0 rating #### Lowest rated features - Customer Database: 4.0 rating - Email Marketing: 4.0 rating - Real-Time Reporting: 4.0 rating #### Feature-related review snippet Reviewer: Teresa Z. Reviewer details: Wholesale, 51-200 employees Published: March 25, 2026 > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" ### Gallery tab Ease of use: 4.0 out of 5 (2,068 reviews) #### Related review snippet Reviewer: Sachin P. Reviewer details: Consumer Goods, 51-200 employees Published: April 8, 2026 > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I can tailor it to sound more personal and specific." ### Integrations tab NetSuite connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/135757/NetSuite/#integrations) #### Most popular integrations - Docusign: 4.7 rating - Box: 4.4 rating - BambooHR: 4.6 rating - Microsoft Outlook: 4.3 rating - SAP Concur: 3.9 rating - Expensify: 4.1 rating #### Integrations-related review snippet Reviewer: Keson Y. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: March 25, 2026 > "What I liked most about NetSuite was how it brings multiple business functions into one integrated platform." --- ## Nimble Rating: 4.4 out of 5 (1,868 reviews) Profile: [Nimble](https://www.capterra.com/p/123032/Nimble/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Simple and intuitive interface - Comprehensive relationship management features Cons: - Confusing and costly pricing structure - Limited and unreliable mobile experience #### Starting price Starting price: $29.90 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 5.0 rating - Customizable Fields: 5.0 rating - Data Import/Export: 5.0 rating - Lead Capture: 5.0 rating #### Lowest rated features - Lead Management: 5.0 rating - List Management: 5.0 rating - Task Management: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, Self-employed Published: November 20, 2024 > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." ### Gallery tab Ease of use: 4.3 out of 5 (1,868 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, Self-employed Published: November 20, 2024 > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." ### Integrations tab Nimble connects with 70+ software tools. [See all integrations](https://www.capterra.com/p/123032/Nimble/#integrations) #### Most popular integrations - Gmail: 5.0 rating - Zoho CRM: 4.3 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - ActiveCampaign: 4.6 rating #### Integrations-related review snippet Reviewer: Victor H. Reviewer details: Marketing and Advertising, 51-200 employees Published: December 4, 2024 > "Trackable emails makes this platform quite reliable and secure." --- ## Odoo Rating: 4.2 out of 5 (1,331 reviews) Profile: [Odoo ](https://www.capterra.com/p/135618/Odoo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Highly adaptable business solution - Customizable open-source platform Cons: - Frequent bugs and technical problems - Complex and costly payment processes #### Starting price Starting price: $31.10 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Data Import/Export: 4.0 rating - Email Management: 5.0 rating - Lead Management: 5.0 rating #### Feature-related review snippet Reviewer: Patrick K. Reviewer details: Construction, 11-50 employees Published: June 13, 2026 > "The modern interface makes navigation pleasant for my entire team." ### Gallery tab Ease of use: 4.0 out of 5 (1,331 reviews) #### Related review snippet Reviewer: Patrick K. Reviewer details: Construction, 11-50 employees Published: June 13, 2026 > "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click." ### Integrations tab Odoo connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/135618/Odoo/#integrations) #### Most popular integrations - Google Docs: 4.8 rating - PayPal: 4.3 rating - Instagram: 4.7 rating - Stripe: 4.3 rating - Zapier: 4.7 rating - Microsoft Outlook: 4.3 rating #### Integrations-related review snippet Reviewer: Ryan P. Reviewer details: Design, 1-10 employees Published: March 2, 2026 > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." --- ## Keap Rating: 4.1 out of 5 (1,298 reviews) Profile: [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place. #### Rating breakdown - Ease of Use: 3.6 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive business process automation - Flexible automated email campaigns Cons: - Frequent technical glitches and instability - Limited and complex reporting tools #### Starting price Starting price: $299.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Calendar Management: 5.0 rating - Contact Management: 4.0 rating #### Feature-related review snippet Reviewer: Karen R. Reviewer details: Capital Markets, 1-10 employees Published: June 10, 2024 > "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it connected into the database, until it did not. " ### Gallery tab Ease of use: 3.6 out of 5 (1,298 reviews) #### Related review snippet Reviewer: David V. Reviewer details: Information Technology and Services, 11-50 employees Published: January 13, 2026 > "Keap is great for providing an all encompassing solution for customer outreach and management as well as email service for small and medium sized businesses." ### Integrations tab Keap connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/76390/Infusionsoft/#integrations) #### Most popular integrations - Slack: 4.7 rating - Gmail: 5.0 rating - QuickBooks Online: 3.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.6 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Civil Engineering, 501-1,000 employees Published: March 3, 2023 > "The platform also integrates with a range of other software tools, including Zapier and QuickBooks, to help businesses streamline their workflows." --- ## PandaDoc Rating: 4.5 out of 5 (1,259 reviews) Profile: [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? PandaDoc is an all-in-one tool to create, edit, send, track, and eSign all your business documents quickly and easily. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Efficient, customizable proposal creation - Streamlined electronic signature workflow Cons: - Cumbersome document organization and access - Email deliverability and branding issues #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - CRM: 5.0 rating - Customer Database: 5.0 rating - Real-Time Reporting: 5.0 rating - Third-Party Integrations: 5.0 rating #### Lowest rated features - Activity Dashboard: 3.0 rating - Alerts/Notifications: 3.0 rating - Email Management: 3.0 rating - Quotes/Estimates: 3.0 rating #### Feature-related review snippet Reviewer: Sauve G. Reviewer details: Insurance, 11-50 employees Published: June 18, 2026 > "Overall is a user friendly tool with sleek template design important for creating and signing documents digitally." ### Gallery tab Ease of use: 4.4 out of 5 (1,259 reviews) #### Related review snippet Reviewer: Arunmurugan S. Reviewer details: Biotechnology, 10,001+ employees Published: June 5, 2026 > "I also like the e sign functionality and the ability to see when recipients open or view a document." ### Integrations tab PandaDoc connects with 50+ software tools. [See all integrations](https://www.capterra.com/p/131735/PandaDoc/#integrations) #### Most popular integrations - Microsoft Teams: 4.5 rating - Zoho CRM: 4.3 rating - HubSpot Marketing Hub: 4.5 rating - Acuity Scheduling: 4.8 rating - Zapier: 4.7 rating - Pipedrive: 4.7 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 11-50 employees Published: September 22, 2025 > "It’s reliable, integrates smoothly with Google Drive, and offers great customization options." --- ## Bitrix24 Rating: 4.2 out of 5 (1,003 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bitrix24 is a popular free sales force automation and sales team management solution used by over 15 million companies worldwide. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated real-time communication tools - Centralized teamwork and productivity Cons: - Delayed and limited support - Frequent technical glitches #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Activity Dashboard: 5.0 rating - Alerts/Notifications: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (1,003 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Jira: 4.4 rating - QuickBooks Online: 4.3 rating - Calendly: 4.7 rating - Zapier: 4.6 rating - Jotform: 4.7 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- ## Act! Rating: 3.9 out of 5 (932 reviews) Profile: [Act!](https://www.capterra.com/p/175860/Act/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 3.6 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Extensive customization capabilities - Robust customer tracking tools Cons: - Persistent bugs and technical issues - Frequent slowdowns and crashes #### Starting price Starting price: $30.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Email Marketing: 4.6 rating - CRM: 4.8 rating - Contact Management: 4.0 rating - Lead Management: 4.0 rating #### Lowest rated features - Workflow Management: 3.5 rating - Sales Trend Analysis: 4.0 rating - Lead Capture: 4.5 rating - Email Management: 5.0 rating #### Feature-related review snippet Reviewer: Myles F. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: March 26, 2026 > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got everything resolved pretty quick." ### Gallery tab Ease of use: 3.9 out of 5 (932 reviews) #### Related review snippet Reviewer: Jamie C. Reviewer details: Hospital & Health Care, 1-10 employees Published: June 9, 2026 > "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for maintaining strong customer relationships and improving productivity" ### Integrations tab Act! connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/175860/Act/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Google Workspace: 3.5 rating - Microsoft 365: 4.4 rating - QuickBooks Online: 4.0 rating - FreshBooks: 4.5 rating - Zendesk Suite: 4.4 rating #### Integrations-related review snippet Reviewer: Thomas D. Reviewer details: Computer Software, 11-50 employees Published: June 10, 2026 > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." --- ## EngageBay CRM Rating: 4.6 out of 5 (910 reviews) Profile: [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Affordable all-in-one platform - Time-saving automation features Cons: - Occasional bugs and slowdowns - Email delivery and limits issues #### Starting price Starting price: $14.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.5 rating - Contact Management: 4.0 rating - Email Marketing: 4.0 rating - Lead Capture: 4.0 rating #### Lowest rated features - CRM: 3.0 rating - Customer Database: 3.0 rating - Pipeline Management: 4.0 rating #### Feature-related review snippet Reviewer: matt A. Reviewer details: Financial Services, 1-10 employees Published: February 17, 2025 > "Affordable, all-in-one CRM with great automation, intuitive interface, and responsive support." ### Gallery tab Ease of use: 4.5 out of 5 (910 reviews) #### Related review snippet Reviewer: Jason W. Reviewer details: Marketing and Advertising, 11-50 employees Published: September 24, 2025 > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results noticeably, constant update the platform keeps improving without extra charge." ### Integrations tab EngageBay CRM connects with 30+ software tools. [See all integrations](https://www.capterra.com/p/178819/EngageBay-Marketing/#integrations) #### Most popular integrations - Google Drive: 4.9 rating - Shopify: 4.5 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Meta for Business: 4.4 rating #### Integrations-related review snippet Reviewer: Daniel C. Reviewer details: Computer Software, 1-10 employees Published: December 18, 2024 > "Overall, a great way to locate software that is fully integrated with all your business needs" --- Page 1 of 11 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (489) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Campaign Management [Contact Management](https://www.capterra.com/sales-force-automation-software/features/contact-management/) [Customer Database](https://www.capterra.com/sales-force-automation-software/features/customer-database/) Customizable Fields Email Marketing Forecasting Generative AI [Lead Capture](https://www.capterra.com/sales-force-automation-software/features/lead-capture/) [Lead Management](https://www.capterra.com/sales-force-automation-software/features/lead-management/) Opportunity Management [Performance Metrics](https://www.capterra.com/sales-force-automation-software/features/performance-metrics/) Pipeline Management Referral Tracking [Sales Activity Management](https://www.capterra.com/sales-force-automation-software/features/sales-activity-management/) Task Management Territory Management Third-Party Integrations [Workflow Automation](https://www.capterra.com/sales-force-automation-software/features/workflow-automation/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Quoting Software](https://www.capterra.com/quoting-software/)[Sales Tracking Software](https://www.capterra.com/sales-tracking-software/)[RFP Software](https://www.capterra.com/rfp-software/)[Sales Performance Management Software](https://www.capterra.com/sales-performance-management-software/)[Proposal Management Software](https://www.capterra.com/proposal-management-software/)[Commission Software](https://www.capterra.com/commission-software/)[CPQ Software](https://www.capterra.com/cpq-software/)[Sales Forecasting Software](https://www.capterra.com/sales-forecasting-software/) I'm looking for Sales Force Automation Software that is: [Free](https://www.capterra.com/sales-force-automation-software/s/free/)