ContactWorld vs Evercontact

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Our clients range from small businesses with only a few people taking calls through to large corporations and multi-site, multi-country contact centers with thousands of agents.

Evercontact functions with all versions of Salesforce, except Contact Manager Functions with all versions of Gmail and Google Apps Outlook 2003, Outlook 2007, Outlook 2010 (32 bits or 64)

Rating


4.5 / 5
(57)


4.5 / 5
(87)

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

Not provided by vendor
  • close Call Management
  • close Campaign Management
  • close Channel Management
  • close Commission Management
  • check Contact Management
  • close Contract Management
  • check Customer Database
  • close Email Marketing
  • close Field Sales Management
  • check Lead Management
  • close Opportunity Management
  • close Performance Metrics
  • close Proposal Generation
  • close Referral Tracking
  • close Sales Forecasting
  • close Territory Management

Screenshots

View 5 screenshots 31248 thumb
View 2 screenshots 43920 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ContactWorld vs Evercontact

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