bpm'online sales vs VanillaSoft

Starting Price

$25.00/month/user

Not provided by vendor

Best For

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry manage customer-facing processes and deliver an amazing customer experience.

Inside and remote sales teams.

Rating


4.8 / 5
(72)
Read All Reviews

4.7 / 5
(120)
Read All Reviews

Ideal number of Users

50 - 1000+

2 - 499

Ease of Use


4.8 / 5


  • "Thus, we got a complete view of all touchpoints with a client. Another thing about the bpm'online system is ease of use."

  • "BPM online - Very user friendly and practical CRM offering all the functionality you could possibly need."


4.7 / 5


  • "The ease of use is great, and it speeds up my workflow immensely. Can't imagine not having it now that I do."

  • "This application is extremely user friendly and love the Dashboard feature."

Customer Support


4.8 / 5


  • "I was able to use it right away after it was deployed. Also the support team's proactivity helped."

  • "Their tech support and Academy videos are always at your disposal."


4.6 / 5


  • "Great customer support makes up for any lack of features or the difficulty of using VSoft after transitioning from Salesforce."

  • "So easy to create new campaigns and the customer support is first class."

Features & Functionality


4.7 / 5


  • "We liked the easy customization and user-friendly interface. The scalability and security of our data was also important."

  • "D definitely recommend this product. User interface of bpm¿online is quite user-friendly and looks fresh."


4.5 / 5


  • "Very easy to learn and navigate. I like having all the features at my fingertips, like text, email, call and keeping notes and comments."

  • "It is very user friendly and easy to navigate and disposition contacts."

Value for Money


4.8 / 5


  • "Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect."

  • "In addition, implementing the bpm'online CRM is time and cost effective as we were able to use the system right away."


4.7 / 5


  • "The price can be lower and also improve the overall workflow of the product."

  • "VanillaSoft is easy to configure, fairly simple to use and inexpensive."

Product Features

  • check Call Management
  • check Campaign Management
  • check Channel Management
  • check Commission Management
  • check Contact Management
  • check Contract Management
  • check Customer Database
  • check Email Marketing
  • check Field Sales Management
  • check Lead Management
  • check Opportunity Management
  • check Performance Metrics
  • check Proposal Generation
  • check Referral Tracking
  • check Sales Forecasting
  • check Territory Management
  • check Call Management
  • check Campaign Management
  • close Channel Management
  • close Commission Management
  • check Contact Management
  • check Contract Management
  • check Customer Database
  • check Email Marketing
  • check Field Sales Management
  • check Lead Management
  • check Opportunity Management
  • check Performance Metrics
  • close Proposal Generation
  • check Referral Tracking
  • check Sales Forecasting
  • check Territory Management

Screenshots

View 5 screenshots 80228 thumb
View 5 screenshots 21300 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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bpm'online sales vs VanillaSoft

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