10to8 vs Reply

Starting Price

$12.00/month

$70.00/month/user

Best For

Businesses of all sizes regardless of sector or industry. We have clients in banking, healthcare, education, customer service, sales, beauty, and even alpaca farming.

Reply is developed for inbound & outbound sales and recruiting specialists that need to contact lots of prospects and want to both save their time and increase their reply rate in order to scale sales

Rating


4.6 / 5
(567)
Read All Reviews

4.7 / 5
(82)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 99

Ease of Use


4.5 / 5


  • "Very easy to use and reliable. I love the text and email reminders to clients."

  • "At first I thought it was great and user friendly, but I find there to be too many glitches."


4.5 / 5


  • "What i like the most about this software is Extremely easy to use/the statistics you receive from each campaign."

  • "Easy to use and lots of functionality. Do not have any complaints and I would recommend it to other businesses."

Customer Support


4.6 / 5


  • "Perfect for small business. Great customer service, always available and with a positive attitude, I love it."

  • "The ability to change tarif works really well for me. When I've had to use it The customer support has been pretty good."


4.7 / 5


  • "Customer service team is great and very helpful in understanding how to use ReplyApp."

  • "The support is absolutely amazing - my questions are answered within 2-3 minutes at most and the support team are extremely knowledgeable."

Features & Functionality


4.4 / 5


  • "What I enjoy most about 10to8 are the free features and just the simplicity of office setup for my small business."

  • "Nice tool, that looks nice, but is sometimes complicated in usage and UX Design."


4.6 / 5


  • "Moreover it is very easy to use, with a very intuitive interface and a very nice flow."

  • "Gmail integration is nice too. Simplicity makes it easy to set everything up quickly."

Value for Money


4.7 / 5


  • "Easy to use, well laid out, great pricing structure, helps think all steps through, allows for payment via booking."

  • "Payment system - a lot easier to refund than through paypal."


4.5 / 5


  • "Flexible pricing plans, helpful customer service staff. I found them to be better than other similar services."

  • "Reply has a huge functionality for its money but also number of bugs."

Product Features

  • check Call Management
  • close Campaign Management
  • close Channel Management
  • close Commission Management
  • check Contact Management
  • close Contract Management
  • check Customer Database
  • check Email Marketing
  • check Field Sales Management
  • check Lead Management
  • check Opportunity Management
  • check Performance Metrics
  • close Proposal Generation
  • check Referral Tracking
  • close Sales Forecasting
  • close Territory Management
  • close Call Management
  • check Campaign Management
  • close Channel Management
  • close Commission Management
  • close Contact Management
  • close Contract Management
  • close Customer Database
  • check Email Marketing
  • close Field Sales Management
  • check Lead Management
  • close Opportunity Management
  • check Performance Metrics
  • close Proposal Generation
  • close Referral Tracking
  • close Sales Forecasting
  • close Territory Management

Screenshots

View 5 screenshots 172839 thumb
View 5 screenshots 184851 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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10to8 vs Reply

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