Copper vs CRM Creatio

Starting Price

$19.00/month/user

$25.00/month/user

Best For

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry manage customer-facing processes and deliver an amazing customer experience.

Rating


4.4 / 5
(357)
Read All Reviews

4.8 / 5
(72)
Read All Reviews

Ideal number of Users

1 - 499

50 - 1000+

Ease of Use


4.5 / 5


  • "It is super intuitive to use. Has a great "pipeline" view so that I can see how my brokerage is running."

  • "My husband is the primary user of the software, but we both are impressed with the ease of use in Google and related software."


4.8 / 5


  • "Thus, we got a complete view of all touchpoints with a client. Another thing about the bpm'online system is ease of use."

  • "BPM online - Very user friendly and practical CRM offering all the functionality you could possibly need."

Customer Support


4.4 / 5


  • "Very easy to use, the support team is very proactive and enthusiastic to make sure you understand how to maximixe the use of the service."

  • "You have a Dashboard AND can add prospects straight from your email account. Customer Service is phenomenal."


4.8 / 5


  • "I was able to use it right away after it was deployed. Also the support team's proactivity helped."

  • "Their tech support and Academy videos are always at your disposal."

Features & Functionality


4.1 / 5


  • "Great integration with g suite of that's your go-to ecosystem. Nice and simple interface."

  • "Getting updates and emails from time to time from staff has been awesome and their replies to any issues come rather quickly."


4.7 / 5


  • "We liked the easy customization and user-friendly interface. The scalability and security of our data was also important."

  • "D definitely recommend this product. User interface of bpm¿online is quite user-friendly and looks fresh."

Value for Money


4.2 / 5


  • "Seamless integration with our existing Google accounts. We save time, money and headaches."

  • "Not the most cost effective CRM out there but the native G Suite integration is irreplaceable."


4.8 / 5


  • "Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect."

  • "In addition, implementing the bpm'online CRM is time and cost effective as we were able to use the system right away."

Product Features

  • close Call Management
  • check Campaign Management
  • check Channel Management
  • close Commission Management
  • check Contact Management
  • close Contract Management
  • close Customer Database
  • check Email Marketing
  • close Field Sales Management
  • check Lead Management
  • close Opportunity Management
  • check Performance Metrics
  • close Proposal Generation
  • check Referral Tracking
  • check Sales Forecasting
  • close Territory Management
  • check Call Management
  • check Campaign Management
  • check Channel Management
  • check Commission Management
  • check Contact Management
  • check Contract Management
  • check Customer Database
  • check Email Marketing
  • check Field Sales Management
  • check Lead Management
  • check Opportunity Management
  • check Performance Metrics
  • check Proposal Generation
  • check Referral Tracking
  • check Sales Forecasting
  • check Territory Management

Screenshots

View 5 screenshots 191805 thumb
View 5 screenshots 80228 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Copper vs CRM Creatio

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