ServiceMax vs UltiPro

Starting Price

Not provided by vendor Not provided by vendor

Best For

ServiceMax has 400+ customers worldwide in over 15 different industries. Companies of all sizes use ServiceMax to perfect field service delivery, drive revenue and growth and delight customers.

We market our UltiPro solution primarily to companies with more than 100 employees across all industries.

Rating


4.3 / 5
(37)
Read All Reviews

4 / 5
(839)
Read All Reviews

Ideal number of Users

50 - 1000+

1000+

Ease of Use


4 / 5


  • "The ease of use, mobile workers have instant access, reporting."

  • "The application was very easy to use and train our service team on."


4 / 5


  • "What I like best about the core HR product is that it is user friendly and intuitive."

  • "Just not a user friendly system. Hopefully, the upgrade will improve some features."

Customer Support


4.2 / 5



3.8 / 5


  • "Easy to maneuver, has great features and functionality as well a good customer support system. Able to fine everything I need."

  • "I like the simplicity of use, and customer service has been great."

Features & Functionality


4.3 / 5



4 / 5


  • "Certainly take training and take advantage of the free quick tours. It's a great product but is very different than what I used before."

  • "Usability and reporting functionality. The software is easy to navigate and the support is fantastic."

Value for Money


4 / 5



4 / 5


  • "Being able to use fingerprinting and easing on-boarding processes has been heaven sent, and this has made the software worth the cost."

  • "Their product may cost more than others, but the ease of use and "one-stop shop" for pretty much all HR and payroll needs can't be beaten."

Product Features

  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • close Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • close Real-time Scheduling
  • check Resource Scheduling
  • close Room Booking Management
  • close Alerts/Notifications
  • close Appointment Scheduling
  • close Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • close Facility Scheduling
  • close Group Scheduling
  • close Multi-Location
  • close Real-time Scheduling
  • close Resource Scheduling
  • close Room Booking Management

Screenshots

View 5 screenshots 9273 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceMax vs UltiPro

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