mHelpDesk vs Verizon Connect Work

Starting Price

$169.00/month

Not provided by vendor

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

More than 20,000 businesses, just like yours, use Verizon WORK for key insight and better control over their daily operations. They want to run a better business and get control of their back office.

Ideal number of Users

2 - 1000+

2 - 99

Rating


4.3 / 5
(786)
Read All Reviews

2.7 / 5
(146)
Read All Reviews

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


3 / 5


  • "Software is very clunky and can be quite frustrating to use."

  • "It is pretty easy to use. I like the reporting features and hat you can customize them for your needs."

Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


2.7 / 5


  • "I have never had such a bad experience with a company. How can a national company have such poor customer service."

  • "We reached out to customer service a good 20-25 times. Each time the response time taking longer and longer."

Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


2.6 / 5


  • "I have been trying for four months now to get this product to sync with quickbooks and I am still having problems."

  • "Everything I could have wanted and more, easy to use easy to navigate and tutorials by the handfuls. The customer service reps are great."

Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


2.4 / 5


  • "Awful company, constantly messing payments up and taking 2 or 3 months at once, didn't charge me enough and demanded more money."

  • "The pricing structure and terms are much better than many other companies, and the platform definitely has it's advantages."

Product Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

Screenshots

View 5 screenshots 100329 thumb
View 5 screenshots 133448 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs Verizon Connect Work

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