Omnify vs mHelpDesk

Starting Price

$79.00/month

$169.00/month

Best For

Omnify serves small, medium, and multi-location businesses globally.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.2 / 5
(49)
Read All Reviews

4.3 / 5
(786)
Read All Reviews

Ease of Use


4.1 / 5


  • "Intuitive and easy to use. Great support from software team."

  • "I really enjoy using Omnify as it is very intuitive and has a really attentive support team."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


4.4 / 5


  • "Easy to use , decent customisation, great customer service and value."

  • "Omnify customer service were very helpful. It took me a while to get to grips with everything but always got word back from team quickly."


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


4.1 / 5


  • "Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner."

  • "The best thing about Omnify is their interface."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


4.4 / 5



3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

Screenshots

View 5 screenshots 174688 thumb
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Omnify vs mHelpDesk

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