ServiceTitan vs Chili Piper

Starting Price

Not provided by vendor

$25.00/month/user

Best For

HVAC, plumbing, electrical, garage door, and chimney sweep companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Sales Operations Manager, Sales Development Manager, VP Sales, Marketing Operations, Demand Generation, VP Marketing, Events Marketing Manager, Field Marketing Manager

Rating


4.6 / 5
(143)
Read All Reviews

4.4 / 5
(73)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.5 / 5


  • "We have been using ServiceTitan since September 2014 and love all the features. Easy to use and great for keeping track of jobs and payments."

  • "I really like the modern look and all the features Service Titan has to offer. It is easy to use, and I like using the app."


4.2 / 5


  • "Straightforward and functional. Very helpful tool for sales."

  • "Ease of use and the round robin piece is what really sticks out for me."

Customer Support


4.7 / 5


  • "The customer service team is very kind and really helpful. You can tell they really love what they do."

  • "I highly recommend the program to all service companies. The program works great and the support team is very helpful."


4.6 / 5


  • "The customer support is the best in the B2B SaaS space."

  • "ChiliPiper Works as Advertised and Customer Support is Incredible."

Features & Functionality


4.4 / 5


  • "Today I have needed to bug them twice now and they were quick and super helpful. This is the best software for service providers."

  • "Service Titan is very user friendly. Customer service are very quick to help with any issue."


4.4 / 5


  • "I like how Chilipiper is able to track the amount of meetings set for any number of AE's, and ensure that our round-robin style is equitable."

  • "The ability to build out and restrict access to specific queues to improve our work flow."

Value for Money


4 / 5


  • "There are many people happy with the functionality of the product. My concern is more to do with pricing and customer service."

  • "The ability to add prices and services to anything."


4.3 / 5


Product Features

  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • close Facility Scheduling
  • close Group Scheduling
  • close Multi-Location
  • check Real-time Scheduling
  • check Resource Scheduling
  • close Room Booking Management
  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • close Class Scheduling
  • close Employee Scheduling
  • close Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • check Real-time Scheduling
  • close Resource Scheduling
  • close Room Booking Management

Screenshots

View 5 screenshots 95658 thumb
View 5 screenshots 141722 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ServiceTitan vs Chili Piper

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