Mindbody vs mHelpDesk

Starting Price

$129.00/month

$169.00/month

Best For

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4 / 5
(1969)
Read All Reviews

4.3 / 5
(786)
Read All Reviews

Ease of Use


3.8 / 5


  • "Easy to use after you set it up. Love the fact that you can utilize the parts of the software you want, and turn off the ones you do not want."

  • "I enjoy the simplicity of the software and its ease of use. Makes scheduling and rendering client sessions very straightforward."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


3.8 / 5


  • "I am happy with Mindbody. I think they do a good job and I am even more impressed with the customer service."

  • "I love that they do their updates at night and not during business hours. I love how easy it is to contact customer support."


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


3.9 / 5


  • "My clients LOVE the app and ability to customize their schedules. I LOVE that it frees up my time to build my business."

  • "I love how easy it is to use, the user interface is super simple to navigate and the product as a whole is very streamlined."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


3.6 / 5


  • "Not only is the customer spending money, but we also have another opportunity to WOW that customer and keep them coming back."

  • "Easy to use and very client friendly. Our gym has grown in size substantially since using this software it's worth every penny."


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

Screenshots

View 5 screenshots 29417 thumb
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Mindbody vs mHelpDesk

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mHelpDesk vs Mindbody