Verizon Connect Work vs When I Work

Starting Price

Not provided by vendor

$1.50/month/user

Best For

Verizon Connect Work is designed to work with Service companies, such as HVAC, plumbers, electricians & any Companies with workers out on Job sites or delivery services.

From small businesses to large enterprise operations, management teams in every industry are using When I Work's free (up to 75 employees) software to fix employee scheduling & improve communication.

Rating


2.7 / 5
(143)
Read All Reviews

4.5 / 5
(735)
Read All Reviews

Ideal number of Users

2 - 99

1 - 1000+

Ease of Use


3 / 5


  • "Software is very clunky and can be quite frustrating to use."

  • "It is pretty easy to use. I like the reporting features and hat you can customize them for your needs."


4.5 / 5


  • "This is a great program for helping our team keep track of their work schedules. Very user friendly and easy for any administrator to use."

  • "Clean, User Friendly interface. Great support, quick to reach out."

Customer Support


2.7 / 5


  • "I have never had such a bad experience with a company. How can a national company have such poor customer service."

  • "We reached out to customer service a good 20-25 times. Each time the response time taking longer and longer."


4.5 / 5


  • "From our initial trial, the When I Work staff has been nothing but fantastic about providing excellent customer service and assistance."

  • "The customer support team is available immediately through their live chat. They have always been very helpful and friendly."

Features & Functionality


2.7 / 5


  • "I have been trying for four months now to get this product to sync with quickbooks and I am still having problems."

  • "Everything I could have wanted and more, easy to use easy to navigate and tutorials by the handfuls. The customer service reps are great."


4.3 / 5


  • "I love how easy this software is to use and how intuitive it is. I also love the chat feature."

  • "Happy and helpful staff to assist with any questions or concerns. They get back to you very quickly when you contact them."

Value for Money


2.4 / 5


  • "Awful company, constantly messing payments up and taking 2 or 3 months at once, didn't charge me enough and demanded more money."

  • "The pricing structure and terms are much better than many other companies, and the platform definitely has it's advantages."


4.5 / 5


  • "Everything, low cost, customer service is OUTSTANDING, user friendly."

  • "Easy to use calendar, schedule creation for my employees, a lot of help from this company when I needed it, an affordable purchase price."

Product Features

  • close Alerts/Notifications
  • check Appointment Scheduling
  • close Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • check Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • close Real-time Scheduling
  • check Resource Scheduling
  • close Room Booking Management
  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • check Class Scheduling
  • check Employee Scheduling
  • check Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • check Real-time Scheduling
  • check Resource Scheduling
  • close Room Booking Management

Screenshots

View 5 screenshots 110950 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Verizon Connect Work vs When I Work

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