uSked vs mHelpDesk

Starting Price

Not provided by vendor

$169.00/month

Best For

uSked serves any institution or organization that coordinates services - hospitals, language service providers, interpreting agencies, higher education institutions, disability accommodations

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Rating


4.5 / 5
(66)
Read All Reviews

4.3 / 5
(785)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.3 / 5


  • "USked sets an Interpreting agency apart from the pack. It is seamless and easy to use on the go for scheduling."

  • "It is easy to use and the app makes it accessible on the go."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


4.5 / 5



4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


4.3 / 5


  • "The development team is open to input and quickly incorporates innovative suggestions."

  • "I also appreciate how quickly I can pull up current assignment info to get an address of room number."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


4.6 / 5



3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • check Alerts/Notifications
  • check Appointment Scheduling
  • close Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • close Facility Scheduling
  • close Group Scheduling
  • check Multi-Location
  • check Real-time Scheduling
  • check Resource Scheduling
  • close Room Booking Management
  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • check Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • check Real-time Scheduling
  • close Resource Scheduling
  • close Room Booking Management

Screenshots

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View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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uSked vs mHelpDesk

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