mHelpDesk vs SalonBuilder

Starting Price

$169.00/month

$24.95/month/user

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Salons, Spas, Day Spas, Nail Salons, Barbers, Med Spas, Tanning Centers, Massage Therapists, Hair Stylists and Booth Renters, Estheticians and Cosmetologists, Skin Care Specialists, Wellness Centers +

Rating


4.3 / 5
(782)
Read All Reviews

4.7 / 5
(45)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 499

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


4.5 / 5


  • "I have had it for years, have not had any complaints; I just would like it to look and feel a bit more user friendly."

  • "The scheduler is easy to use. I send a weekly message to all of my clients that includes special promos."

Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


4.7 / 5


Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


4.6 / 5


  • "I like how easy it is to design your salonbuilder website with the dashboard."

  • "They are helpful with editing images and or video, just ask. The Salon Builder variety of templates to choose from is extensive."

Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


4.6 / 5


Product Features

  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • check Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • check Real-time Scheduling
  • close Resource Scheduling
  • close Room Booking Management
  • check Alerts/Notifications
  • check Appointment Scheduling
  • check Automated Scheduling
  • close Class Scheduling
  • check Employee Scheduling
  • close Facility Scheduling
  • check Group Scheduling
  • check Multi-Location
  • check Real-time Scheduling
  • check Resource Scheduling
  • check Room Booking Management

Screenshots

View 5 screenshots 100329 thumb
View 5 screenshots 155739 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs SalonBuilder

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