New Relic vs SolarWinds RMM

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

The SolarWinds® RMM platform is built for both managed service providers and in-house IT professionals who manage complex IT environments-whether on-site or remotely.

Rating


4.6 / 5
(129)
Read All Reviews

4.4 / 5
(53)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "Easy to use, easy to get set up. Extremely simple UX, great to quickly gather data."

  • "Very powerful and intuitive stats for monitoring your code performance, errors and finding improvements."


4.3 / 5


Customer Support


4.2 / 5



4.2 / 5


Features & Functionality


4.6 / 5


  • "It's very easy to configure metrics of monitoring. I also like the clarity of the generated graphics."

  • "Awesome, well rounded real-time monitoring suite."


4.5 / 5


Value for Money


3.9 / 5


  • "Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing."

  • "It very features rich, but the price gets exorbitant (we were paying around $M/year for monitoring Java apps. I can not imagine what it would have cost to add in general server monitoring."


4.3 / 5


  • "The issue was value for money. They courted us to come back with better pricing and all the improvements."

  • "This saves us time and money and helps us stay ahead of the competition."

Product Features

Not provided by vendor
  • check CPU Monitoring
  • check Credential Management
  • check Database Servers
  • check Email Monitoring
  • check Event Logs
  • check History Tracking
  • check Patch Management
  • check Scheduling
  • check User Activity Monitoring
  • check Virtual Machine Monitoring

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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New Relic vs SolarWinds RMM

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